HP 1200 HP LaserJet 1200 Series - User Guide - Page 141

The scanner did nothing Solution Description Is the scanner correctly The scanner must be connected and the cable must be connected and latched to the attached. See the Getting Started Guide for attachment printer? instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Have you printed a configuration page to verify that the printer recognizes the scanner? To verify that the scanner is installed, print a configuration page. To print a configuration page, press the Go button. In the middle right of the page, there will be a block titled "Copy Settings" if the copier/scanner is currently installed. If the block is not there, unplug the printer and plug it back in. If that does not work, make sure that the copier/scanner is properly connected to the printer. See the Getting Started Guide included with your copier/scanner for attachment instructions. See Removing the copier/scanner for instructions on removing the copier/scanner. Did you send a print or copy If you sent a print or copy job before you tried to scan, wait job before you tried to scan? until after the print or copy job is complete before scanning. The job might still be in the queue. Check the light status on the printer. See Printer light patterns for more information. Is the parallel or USB cable working and connected correctly? The parallel or USB cable might be defective. Try the following: q Disconnect the parallel or USB cable on both ends and reconnect it. q Try printing a job that you know prints. q If possible, attach the cable and printer to another computer and print a job that you know prints. q Try using a new IEEE-1284 compliant parallel cable or USB-1f compliant cable. See Accessories and ordering information. q Contact the manufacturer of your computer about changing parallel port settings to ECP (extended capabilities port). EN Finding the solution 139