HP 1200 HP LaserJet 1200 Series - User Guide - Page 150

No copy came out of the printer or the scanner did nothing

Page 150 highlights

No copy came out of the printer or the scanner did nothing Solution Description Is media loaded in the input Load media in the printer. See Loading media into the input tray? trays for more information. Is the original loaded correctly? Make sure that the original is loaded correctly: narrow side first, top down in the scanner input tray, and the side to be scanned or copied facing up. See Loading originals in the copier/scanner for more information. Is the scanner correctly connected and the cable attached to the printer? The scanner must be connected and the cable must be attached. See the Getting Started Guide for attachment instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Is the wrong printer selected? In Copy Plus, make sure that the HP LaserJet 1220 is selected in the Printer field as the current printer when you print. Have you printed a configuration page to verify that the printer recognizes the scanner? To verify that the scanner is installed, print a configuration page. To print a configuration page, press the Go button. In the right middle of the page, there will be a block titled "Copy Settings" if the copier/scanner is installed correctly. If this block is not there, unplug the printer and plug it back in. If that does not work, make sure that the copier/scanner is properly connected to the printer. See the Getting Started Guide included with your copier/scanner for attachment instructions. See Removing the copier/scanner for instructions on removing the copier/scanner. 148 Chapter 10 Troubleshooting the copier/scanner EN

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148
Chapter 10 Troubleshooting the copier/scanner
EN
No copy came out of the printer or the
scanner did nothing
Solution
Description
Is media loaded in the input
tray?
Load media in the printer. See
Loading media into the input
trays
for more information.
Is the original loaded
correctly?
Make sure that the original is loaded correctly: narrow side
first, top down in the scanner input tray, and the side to be
scanned or copied facing up. See
Loading originals in the
copier/scanner
for more information.
Is the scanner correctly
connected and the cable
attached to the printer?
The scanner must be connected and the cable must be
attached. See the
Getting Started Guide
for attachment
instructions. See
Removing the copier/scanner
for instructions
on removing the scanner.
CAUTION
To prevent damage, unplug the printer before checking the
copier/scanner connection.
Is the wrong printer
selected?
In Copy Plus, make sure that the HP LaserJet 1220 is
selected in the
Printer
field as the current printer when you
print.
Have you printed a
configuration page to verify
that the printer recognizes
the scanner?
To verify that the scanner is installed, print a configuration
page. To print a configuration page, press the
Go
button. In
the right middle of the page, there will be a block titled “Copy
Settings” if the copier/scanner is installed correctly. If this
block is not there, unplug the printer and plug it back in. If that
does not work, make sure that the copier/scanner is properly
connected to the printer. See the
Getting Started Guide
included with your copier/scanner for attachment instructions.
See
Removing the copier/scanner
for instructions on
removing the copier/scanner.