HP 1200c User Guide

HP 1200c - Deskjet Color Inkjet Printer Manual

HP 1200c manual content summary:

  • HP 1200c | User Guide - Page 1
    user guide hp LaserJet 1200 series products
  • HP 1200c | User Guide - Page 2
  • HP 1200c | User Guide - Page 3
    HP LaserJet 1200 Series Printer and Print•Copy•Scan Products User Guide
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    copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. The information contained in this document is subject to change without notice. Publication number: C7045-Online Edition 4, 5/2003 Hewlett-Packard Company 11311 Chinden Boulevard Boise
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    22 Accessing the printer properties (driver) and help 23 Printer properties (driver 23 Software For Macintosh Computers 24 Printer online help 25 Printing a configuration page 26 2 Getting to know the copier/scanner Understanding the copier/scanner's features and benefits . . . 28 Scan 28 Copy
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    LaserJet Director 36 HP LaserJet Document Manager (Windows 98, 2000, Millennium, NT 4.0, and Mac OS 36 Quick Copy settings 38 HP LaserJet Copier (Copy Plus 38 HP LaserJet Director Toolbox (Windows 9x, 2000, Millennium, and NT 4.0 38 HP LaserJet Device Configuration 39 HP LaserJet Photo Center
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    multiple pages per sheet feature (Mac OS 75 Printing booklets 76 Canceling a print job 78 Understanding print quality settings 79 Using EconoMode (Save Toner 80 6 Scanning tasks Starting a scan 82 Working with scanned items 83 Scanning to e-mail 83 Using the e-mail feature (Windows 98, 2000
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    HP toner cartridges 98 HP policy on non-HP toner cartridges 98 Storing toner cartridges 98 Toner cartridge life expectancy 98 Recycling toner cartridges 99 Saving toner 99 Redistributing toner 100 Changing the toner cartridge 101 9 Troubleshooting the printer Finding the solution 104 Pages
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    problems 154 Cleaning the copier/scanner 155 Clearing copier/scanner jams 156 Replacing the copier/scanner separation pad 158 Removing the copier/scanner 159 Closing the left side panel 161 11 Troubleshooting the print server Finding the solution 164 HP JetDirect 175X configuration page
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    printer 189 Service information form 190 Hewlett-Packard Support 191 Customer Support and product repair assistance (U.S. and Canada 191 European Customer Support Center 192 In-country/region support numbers 193 Online services 195 Obtaining software B Printer and copier/scanner specifications
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    statement 235 Appendix D Media specifications Printer media specifications 238 Supported media sizes (printer 239 Guidelines for using media 239 Hewlett-Packard software license agreement 252 Hewlett-Packard limited warranty statement 254 Limited warranty for toner cartridge life 256
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    Appendix H Scanner resolution and color Overview 264 Resolution and color guidelines 265 Resolution 266 Color 267 Index 10 Contents EN
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    media q Loading media into the input trays q Turning the power off q Understanding voltage conversions q Accessing the printer properties (driver) and help q Printing a configuration page See the HP LaserJet Getting Started Guide that came with your printer for installation instructions. EN 11
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    the purchase of your new product. The HP LaserJet 1200 series provides the following benefits. Print with excellent quality q Print 1200 dots per inch. q PCL-5e, PCL-6, and Postscript Level 2 emulation are already installed on the printer. q The printer automatically determines and switches to the
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    : q Add copy/scan functionality with the HP copy/scan attachment (C7046A). q Make your printer or PrintqCopyqScan product available on the network with the HP JetDirect print server (J6035A). q Add memory using the memory DIMM slot: • 8 MB (C7842A) • 16 MB (C7843A) • 32 MB (C7845A.) • 64 MB (C7846A
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    Identifying the printer's components 1. Printer control panel 2 2. Long media extension (output bin) 1 3. Toner door 4. Priority input tray 5. Side media guides for the main input tray 8 6. Long media support for the main input tray 7. Main input tray 8. Side media guides for the priority
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    and light: To print a configuration page or to continue printing while in manual feed mode, press and release the Go button. q Ready light: Indicates that the printer is ready to print. q Attention light: Indicates printer media input tray is empty, toner door is open, toner cartridge is missing, or
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    single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document. Note The printer automatically prints from the priority input tray before printing from the main input tray. See Media for more
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    Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width and length of the
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    output paths Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is The media drops to the surface below unless you remove each sheet as it exits the printer. 18 Chapter 1 Getting to know the
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    . You must open the toner door to access the toner cartridge, clear jams, and clean the printer. To open the toner door, firmly grasp the left and right sides and pull the toner door toward you. You will feel some resistance when opening the toner door. Opening the toner door conveniently lifts the
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    media Note HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes: q Minimum: 76
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    guides. Priority input tray The priority input tray holds up to 10 pages of 20 lb paper or one of media from feeding through the printer at one time, reducing media jams. Specific custom-sized media: Load with the narrow side forward and the side to be printed facing up. See Printing custom-sized
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    conversions CAUTION Because of the different specifications, Hewlett-Packard does not offer a voltage conversion or support the voltage conversion of the U.S. version of the HP LaserJet family of printers for foreign use. If you plan on using the equipment outside of the United States, Hewlett
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    the following topics: q Printer properties (driver) q Printer online help Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing on both sides of the paper (manual duplexing), printing multiple pages on a single
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    the Chooser. 2 Click the LaserWriter icon. 3 Click the HP LaserJet 1200 Series icon. 4 Click Setup to make changes to the printer's settings. If you use the LaserWriter 8 print driver, you will lose scanner capabilities. HP LaserJet Utility HP LaserJet Utility allows control over features that are
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    process of changing your printer's default settings. To access the printer properties help system, open the printer properties and click Help. PrintqCopyqScan Online help The HP LaserJet 1220 online help includes information for all of the printing, copying, and scanning software applications. To
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    other items, the configuration page provides all of the printer configuration settings, verification that the scanner is attached, a sample of the print quality, and information about the printer's page counts. You can also use the configuration page to verify that the printer is printing correctly
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    Supported media sizes and types q Precautions for copying and scanning q Loading originals in the copier/scanner q Getting to know the software q Accessing the online help See the HP LaserJet Getting Started Guide that came with your copier/scanner for hardware and software installation instructions
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    the copier/scanner's features and benefits Scan You can use HP software to perform the following tasks, increasing your efficiency: q Easily attach documents to e-mail with one click q Edit text (Optical Character Recognition) q Store and manage documents electronically with HP LaserJet Document
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    through media path door 4. Door release button 5. Long media extensions 6. Output bin 7. Copier/scanner control panel 8. Media input tray 1 2 3 4 7 5 6 Note See Removing the copier/scanner for more information about removing the copier/scanner from the printer. EN Identifying the copier
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    panel The copier/scanner control panel is comprised of two buttons. Copy Scan Note q Copy: To perform Quick Copies, even if your computer is powered off, press the Copy button. q Scan: To launch HP LaserJet Director, press the Scan button. If HP LaserJet Director is configured correctly, you can
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    media guides (2), which are located on the media input tray, ensure that the media is correctly fed into the scanner and prevent skewing (crooked image). The output bin (3) is below the media input tray. If the media is not loaded correctly, the media might jam and the original that you are scanning
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    Note The copier/scanner for the HP LaserJet 1220 printer can handle a broader range of media sizes and types than the printer itself can. The following are the supported media sizes: q Minimum: 50.8 by 90 mm (2 by 3.5 in.) q Maximum: 216 by 762 mm (8.5 by 35 in.) In addition, you can scan and copy
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    that might cause a jam. q Do not scan originals that are larger or smaller than the supported size. See Supported media sizes and types for more information. You must use a carrier sheet to feed small or delicate originals, such as newsprint, through the copier/scanner without causing a jam. To make
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    the straight-through output path, load business cards with the long side forward. See Precautions for copying and scanning for more information. 2 Adjust the media guides. 3 Press the Scan button on the scanner or press the Copy button for a Quick Copy. When you add new originals, always remove the
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    Series. 4 Click HP LaserJet Director. 5 An HP icon appears in the Windows system tray. To display HP LaserJet Director on your computer screen, click the HP icon. Accessing HP LaserJet Director (Mac OS) 1 From the desktop, double-click the HP LaserJet Director icon. EN Getting to know the software
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    (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) HP LaserJet Document Manager is not available under Windows 95. HP LaserJet Document Manager (Windows) and HP WorkPlace (Macintosh) is a full-featured desktop application for the scanning and copying capabilities of the HP LaserJet 1220. From HP
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    Manager (Windows) 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet Document Manager. Accessing HP Workplace (Mac OS) 1 Display the desktop. 2 From the desktop, double-click the HP Workplace icon. EN Getting to know the software 37
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    Copy Plus when you want to print color copies or print the copies on another printer. Consider HP LaserJet Copier your personal copy machine. See Using HP LaserJet Copier for instructions on accessing and using HP LaserJet Copier. HP LaserJet Director Toolbox (Windows 9x, 2000, Millennium, and NT
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    the software is sometimes the easiest method. To gain access to default settings, follow these steps: Windows 9x, 2000, Millennium, and NT 4.0 1 Click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click Tools. 5 Click HP LaserJet Device Configure. Mac OS 1 Double-click the HP LaserJet
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    full-featured photo editing software, HP LaserJet Photo Center provides image-enhancing wizards that you can use to easily change images. Accessing HP LaserJet Photo Center 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet Photo Center
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    use one of the following methods. Windows 9x, 2000, Millennium, and NT 4.0 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet 1220 Online Help. HP LaserJet Director 1 Click Toolbox. 2 Click How to use your HP LaserJet Series Printer. HP
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    42 Chapter 2 Getting to know the copier/scanner EN
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    network software q Using the embedded web server q Starting the embedded web server q Using HP Web JetAdmin q Additional configuration and management tools q Using BOOTP q Using DHCP q UNIX systems See the HP LaserJet Getting Started Guide that came with your printer for installation instructions
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    direct mode. If you are setting up client-server printing on a Microsoft Windows 95, 98, NT, or 2000 network, you can use the installation software to configure your Windows 95, 98, NT, or 2000 print server and then share the printer with client computers. If you are setting up peer-to-peer printing
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    print server's components 1 2 1. Test button 2. Network cable port 3. Power receptacle 4. USB port 5. Status indicator lights 4 3 5 Installing the print server The HP JetDirect 175X has a single USB port and an RJ-45 network port (10Base-T or 100Base-T) for connecting to a network. The following
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    To install the HP JetDirect 175X hardware 1 Use a network cable to connect the 175X to the network. 2 Use the USB cable to connect the 175X to your printer. 3 Attach the LED should be solid green. 6 To print a configuration page and verify the printer connection, press the Test button. 7 Use the
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    on the CD-ROM guides you through the basic configuration of your print server, along with your printer. If you purchased a print server separately, make sure that you install the print server using the software found on the CD-ROM that came with your printer. Do not use the HP JetDirect CD-ROM that
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    tasks: q Monitor the status of the printer and the print server q Make optional configuration changes for the print server to customize it for your network q Link to HP's Web site q Scan images over the network without HP LaserJet 1220 software Prerequisites Computers with the TCP/IP protocol
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    URL. Also, some computer setups may no longer work. Using HP Web JetAdmin HP Web JetAdmin is a printer installation and management application for intranets. You can obtain this software from HP Customer Care Online at http://www.hp.com/support/net_printing. Hewlett-Packard recommends that you use
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    Note This section describes how to configure the print server using Bootstrap Protocol (BOOTP) services on servers in some operating systems. You use BOOTP to download network configuration data from a server to the HP JetDirect print server over the network. On Windows NT and 2000 server systems
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    access the print server, and then change it to a more suitable one. To use the default IP address temporarily, set up your computer with an IP address in the same subnet, or establish an IP route to it. For the HP JetDirect print server to obtain its configuration data over the network, you must
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    to download the host name to the HP JetDirect print server. The host name is printed on the HP JetDirect configuration page or MAC) address is the HP JetDirect print server's link-level or station address. You can find this address on the HP JetDirect configuration page as the Hardware Address. On HP
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    the network and subnetwork number and the host address. The syslog server's IP address tag. This is the address of the server where the HP JetDirect print server sends syslog messages. A vendor-specific tag that specifies the relative path name of the TFTP configuration file. You can truncate
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    specified a Windows Internet Naming Service (WINS) server IP address. Note If the HP JetDirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned: 192.0.0.192. You are advised not to leave this address as it is, but to change it to
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    supplied with your DHCP software for specific information or for additional support. To avoid problems resulting from IP addresses that change, Hewlett-Packard recommends that you assign IP addresses with infinite leases or reserved IP addresses to all of you printers. Windows NT 4.0 server To set
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    , and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window: a Type the selected IP address. b Obtain the hardware (MAC) address from the configuration page, and type the address in the Unique Identifier
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    2000 DHCP manager utility, click Start, Settings, and Control Panel. Open the Administrative Tools folder, and run the DHCP utility. 2 In the DHCP window, find and select your Windows 2000 server in the DHCP tree. If your server is not listed in the tree, select DHCP, and click the Action menu to
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    the appropriate information in each field, including the reserved IP address for your printer. Note The MAC address for your HP JetDirect-connected printer is available on the HP JetDirect configuration page. d Under Supported types, select DHCP only, and click Add. Note Selecting Both or BOOTP only
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    DHCP If you do not want your HP JetDirect print server configured via DHCP, you must disable DHCP configuration. You can use one of the following methods to enable or disable DHCP: q If you use the printer control panel to disable BOOTP on the HP JetDirect print server, DHCP is disabled. q You
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    system files with updated settings. If you manually set the IP address, reconfigure the IP parameters as described in this chapter. Follow the instructions on the appropriate Home page to configure or modify your printer. These instructions show you how to configure your printer and set up
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    4 Media This chapter provides information on the following topics: q Optimizing print quality for media types q Printing transparencies and labels q Printing envelopes q Printing letterhead or preprinted forms q Printing custom-sized media or cardstock EN 61
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    types Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are the Paper tab in your printer driver or from HP LaserJet Device Configuration. Printing speeds are automatically reduced when printing special-sized media. 62 Chapter 4
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    load multiple pages in the main input tray. Make sure that the top of the media is forward and the side to be printed (rough side) is facing up. 3 Adjust the media guides. 4 Access the optimizing feature from the Paper tab in your printer driver or from HP LasetJet Device Configuration. Then select
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    recommended for laser printers. See Printer media specifications for more information. Note Use the priority input tray for printing one envelope. Use the the short edge, feed that edge into the printer first. 4 Adjust the media guides to the length and width of the envelope. Set Optimize for: to
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    for laser printers. See Printer media specifications for more information. Note Use the priority input tray for printing one envelope. have a flap on the short edge, feed that edge into the printer first. 4 4 Adjust the media guides to the length and width of the envelopes. Set Optimize for:
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    with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2 Print the document. To print a single-page cover letter on letterhead, followed by a multiple-page document, load the letterhead in the priority input tray and load the standard paper
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    the side and rear media guides to fit the media. 3 Select the correct size in the printer settings. (Software settings can override printer properties.) 4 Access the optimizing feature from the Paper tab in your printer driver or from HP LasetJet Device Configuration. Then select Optimize for: and
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    68 Chapter 4 Media EN
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    5 Printing tasks This chapter provides information on the following topics: q Printing with manual feed q Printing on both sides of the paper (manual duplexing) q Printing watermarks q Printing multiple pages on a single sheet of paper (N-up printing) q Printing booklets q Canceling a print job q
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    your privacy when printing to a network printer. To print using manual feed, access the printer properties or printer setup in your software application, and select Manual Feed from the Source Tray drop-down list. See Printer properties (driver) for instructions. After you have enabled the setting
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    duplex using the output bin q Manual duplex on heavy media or card stock Manual duplexing is only supported in Windows. Manual duplexing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. EN Printing on both sides
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    1 output door is closed. 2 Access the printer properties. See Printer properties (driver) for instructions. On the Finishing tab, click Print on Both Sides, select the Flip Pages Up check box, and click OK. Print the document. 2 3 After side one has printed, remove the remaining paper from the
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    -through output door. 2 Access the printer properties. See Printer properties (driver) for instructions. On the Finishing tab, click Print on Both Sides, select the 2 Straight Paper Path check box, and click OK. Print the document. 3 After side one has printed, remove the remaining paper
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    Confidential printed diagonally across the first page or all of the pages of a document. Accessing the watermark feature 1 From your software application, access the printer properties. See Printer properties (driver) for instructions. 2 On the Effects tab (Windows) or the Watermark/Overlay screen
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    per sheet of paper. Accessing the multiple pages per sheet feature (Windows) 1 From your software application, access the printer properties. See Printer properties (driver) for instructions. 2 On the Finishing tab under Pages Per Sheet, specify the number of pages per sheet that you want to print
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    properties. See Printer properties (driver) for instructions. On the Finishing tab (Windows) or the Layout screen (Macintosh), select Print on Both Sides, and select Letter (Left Binding) or Letter (Right Binding) in the Booklet pull-down menu. Print the booklet. 3 After side one has been printed
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    5 5 Place the pages from side one back in the input tray. Side one should be facing down with the top edge toward the printer. Click OK (on screen), and wait for side two to print. 6 Fold and staple the pages. 6 EN Printing booklets 77
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    job there. Go to the Printer screen in Windows 9x, 2000, Millennium, and NT 4.0, click Start, Settings, and Printers. Double-click the HP LaserJet 1200 icon to open the window, select your print job, and click Delete. q Desktop print queue (Mac OS): Open the printer queue by double-clicking on the
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    the Start menu in the Windows system tray. To change the print quality settings only for the current software application's use, access the properties through the Print Setup menu in the application you are using to print. See Printer properties (driver) for more information. EN Understanding
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    for printing drafts or proofs. To enable EconoMode, access the printer properties. On the Finishing tab (Windows) or the Imaging Options screen (Macintosh) under Print Quality, select EconoMode. See Printer properties (driver) for instructions on enabling EconoMode for all future jobs. 80 Chapter
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    the contrast q Enhancing the scanned image in HP Document Manager q Adding annotations to scanned images q Canceling scan jobs To obtain good results, it is important that you use the correct resolution and color settings to scan your job. See Scanner resolution and color for more information. EN
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    for additional information. -OrIf you choose to scan page-by-page, see Working with scanned items. Mac OS 1 Place the item into the copier/scanner media input tray. 2 Press the Scan button on the copier/scanner, or double-click the alias for the HP LaserJet Director that appears on the desktop and
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    include lightening and darkening photo regions, adding or removing regions from the page, changing region types, and cropping sections. 1 Click Scan First Page. The first page is scanned and appears in the Preview window. 2 Choose a Viewer mode by clicking its corresponding button on the toolbar
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    scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches automatically unless you change the default settings or are networked. 1 2 3 4 In HP LaserJet Director, click E-Mail. 5 The original is scanned, and your computer e-mail software
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    . Using the OCR feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) 1 Load the original with the narrow side forward and the side to be scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches unless you change the default settings or
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    software application installed on your computer or the scanner software did not recognize the application during the installation. The online help provides instructions on how to create a link to your word processing software application. See Accessing the online help. 86 Chapter 6 Scanning
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    the Store feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) 1 Load the original with the narrow side forward and the side to be scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches automatically unless you change the default
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    TWAIN driver: To adjust the contrast, move the slider left (less contrast) or right (more contrast). q Using HP LaserJet Document Manager: Select the Tools menu, select Image Enhancement, and select Contrast. q Using the Scan Control Viewer (Windows only): Scan the document in page-by-page mode
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    Manager Note You can use HP LaserJet Document Manager to make the following enhancements to scanned images: q Adjust the contrast q Enhance q Annotate q Rotate and flip q Straighten q Invert q Sharpen q Clean q Convert to grayscale q Crop The online help provides instructions on how to use these
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    instructions on how to use these features. See Accessing the online help. Accessing the annotation features From HP LaserJet Document Manager, select the Tools tab, and click Annotations. Note To change the annotations settings, click Tools, and click Annotation Properties. Canceling scan
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    7 Copying tasks This chapter provides information on the following topics: q Understanding copying features q Using the Quick Copy feature q Using HP LaserJet Copier q Adjusting the contrast q Canceling copy jobs EN 91
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    more information: q Using the Quick Copy feature q Using HP LaserJet Copier Using the Quick Copy feature You can use changing the default Quick Copy settings, or see Printer online help. 1 Make sure that the printer is loaded with paper. 2 Load the original document (up to 30 pages) in the scanner
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    opens, click on the Copy tab. q If HP LaserJet Director is not running: • Windows: Click Start, Programs, HP LaserJet 1220, and Tools, HP LaserJet Device Configuration. Click on the Copy tab. • Mac OS: Double-click the HP LaserJet 1200 Device Configuration icon. Click the Copy tab. EN Using the
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    Specify the copy quality q Make color copies by sending to a color printer The online help provides instructions on how to use these features. See Printer online help. Accessing HP LaserJet Copier Windows 9x, 2000, Millennium, NT 4.0, and Mac OS Access HP LaserJet Copier from the following locations
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    , and NT 4.0 Access HP LaserJet Copy Plus from the following locations: q HP LaserJet Director: Click Copy Plus. q Program Group (Windows only): Click Start, Programs, HP LaserJet 1220, and HP LaserJet Copier. Select the I want to copy to another printer option. EN Using HP LaserJet Copier 95
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    Configuration. After HP LaserJet Device Configuration opens, click on the Copy tab. q If HP LaserJet Director is not running: See HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS). q Full-featured copies: Open HP LaserJet Copier. See Using HP LaserJet Copier for instructions
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    8 Managing the toner cartridge This chapter provides information on the following subjects: q Using HP toner cartridges q Storing toner cartridges q Recycling toner cartridges q Saving toner q Redistributing toner q Changing the toner cartridge EN 97
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    resulting from software, interfacing, or parts not supplied by HP. Storing toner cartridges CAUTION Do not remove the toner cartridge from its the standard toner cartridge (C7115A) lasts an average of 2,500 pages. The extended life toner cartridge (C7115X) lasts an average of 3,500 pages. This
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    , follow the instructions provided in the new toner cartridge box. To install a new HP toner cartridge, see Changing the toner cartridge or follow the instructions included in the toner cartridge box. See the recycling information on the toner cartridge box and the HP Printing Supplies Environmental
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    the clothing in cold water. Hot water sets toner into the fabric. 3 Reinsert the toner cartridge into the printer, and close the toner door. If the print is still light, install a new toner cartridge. See Changing the toner cartridge for instructions. 100 Chapter 8 Managing the toner cartridge EN
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    with a piece of paper. 3 2 Remove the new toner cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge. 3 Bend the tab on the right side of the cartridge to break it loose. Continued on next page. EN Changing the toner cartridge 101
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    tab until all the tape is removed from the cartridge. Put the tab in the toner cartridge box to return for recycling. 5 Insert the toner cartridge in the printer, making sure that the toner cartridge is in position. Close the toner door. 5 CAUTION If toner gets on your clothing, wipe it off with
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    printer q Clearing printer media jams q Changing the pickup roller q Cleaning the pickup roller q Changing the printer separation pad See Hewlett-Packard's Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See Online services
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    can use this section to find the solution to common printer problems. For copying or scanning problems, see Finding the solution. Pages did not print q Light patterns: What light pattern is displayed on the printer control panel? See Printer light patterns for more information. q Error messages on
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    out of memory. You can release the Go button. continue printing. The software controls manual feed. If you do not want to be in manual feed mode, change the setting from your printer properties. See Printer properties (driver) for more information. The page being printed might be too complex for the
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    q If the printer still has an error, contact HP Support. See Service and support. Accessory error All lights are blinking. q Remove the DIMMs and replace if necessary. See Memory (DIMM) for instructions. q Contact HP Support. See Service and support. 106 Chapter 9 Troubleshooting the printer EN
  • HP 1200c | User Guide - Page 109
    on the computer and will not allow the HP LaserJet 1200 to access the port. Try the following: q Disable all of the status windows for other printers. q Make sure that the printer's port setting is correct. Access the printer properties; see Printer properties (driver). The port settings are on the
  • HP 1200c | User Guide - Page 110
    subdirectories, such as C:\Windows\Temp. q Print at a lower dpi. q Use an alternate printer driver (printer software), such as software for the HP LaserJet III. Note If you use a different printer driver, you will lose access to some product features. 108 Chapter 9 Troubleshooting the printer EN
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    Solution Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser (the correctly. LaserWriter 8 driver is used for the HP LaserJet 1200 printer). The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is
  • HP 1200c | User Guide - Page 112
    is on, and the Ready light is on. Make sure the correct printer driver has been selected in the Chooser. Use the LaserWriter driver for the HP LaserJet 1200 printer. If the printer resides on a network with multiple zones, make sure the correct zone is selected in the "AppleTalk Zones" box in
  • HP 1200c | User Guide - Page 113
    in the Page Setup dialog box to deselect substituted fonts. USB Problems Unable to print from a third-party USB card. This error occurs when the When adding a third-party USB card, software for USB printers you might need Apple's USB Adapter is not installed. Card Support software. The most
  • HP 1200c | User Guide - Page 114
    Symptom Possible Cause Solution The HP LaserJet USB printer does not appear in the Macintosh Chooser after the driver is selected. This problem is caused by either a software or hardware component. Software troubleshooting q Check that your Macintosh supports USB. q Verify if your Macintosh has
  • HP 1200c | User Guide - Page 115
    PPD is not listed, choose one of the following options: • Select a PPD for a printer with similar features. • manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update
  • HP 1200c | User Guide - Page 116
    the complexity of the page, or install more memory. A PS error page prints. Print job may not be PS. Make sure the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. 114 Chapter 9 Troubleshooting the printer EN
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    Error Font Error Solution You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Select unlimited downloadable fonts from printer driver. EN Troubleshooting PostScript (PS) Errors 115
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    pickup roller or Changing the pickup roller for instructions. Printer curled the media q See Curl or wave for more information. q Open the straight-through output door to print straight through. See Printer output paths or Media for more information. 116 Chapter 9 Troubleshooting the printer EN
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    the printer driver, set Optimize for: to plain paper. • This may cause toner to fuse improperly if using heavy media. q Add printer memory. See Installing a DIMM (memory) for instructions. q Narrow media or heavy media will slow printing. Use normal media. EN Troubleshooting PostScript (PS) Errors
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    . q The sealing tape might still be in the toner cartridge. Remove the toner cartridge, and pull out the sealing tape. Reinstall the toner cartridge. See Changing the toner cartridge for instructions. To check the printer, print a configuration page by pressing the Go button. q The graphic settings
  • HP 1200c | User Guide - Page 121
    settings. To help eliminate this problem, try the following: q Create documents and print them using the same printer driver (printer software) and printer property settings regardless of which HP LaserJet printer you use to print them. q Change the resolution, paper size, font settings, and other
  • HP 1200c | User Guide - Page 122
    reject toner. Try a different type or brand of media. q The toner cartridge might be defective. See Managing the toner cartridge for more information. If these steps do not correct the problem, contact an HP-authorized dealer or service representative. 120 Chapter 9 Troubleshooting the printer EN
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    information. q Check the media type and quality. q Try installing a new HP toner cartridge. See Changing the toner cartridge for instructions. q The fuser temperature might be too low. Check Optimize for: in the Paper tab of your printer driver, and make sure that it is set to the appropriate media
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    . q Try installing a new HP toner cartridge. See Changing the toner cartridge for instructions. q Select Optimize for: in the Paper tab of your printer driver, and choose the media that you are using. This feature is also available in HP LaserJet Device Configuration. See Accessing the online help
  • HP 1200c | User Guide - Page 125
    Page skew q Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the fuser temperature might be too high. Check Optimize for: in the Paper tab of your printer driver, and make sure that it is set to the appropriate media. Wrinkles or creases q Make
  • HP 1200c | User Guide - Page 126
    toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. q Turn over the stack of media in the tray. q Use media designed for laser printers. See Printer media specifications for more information. 124 Chapter 9 Troubleshooting
  • HP 1200c | User Guide - Page 127
    , and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the toner cartridge area and the printer media path. See the following sections for more
  • HP 1200c | User Guide - Page 128
    doing so, you can damage the printer. 2 With a dry, lint-free cloth, wipe any residue from the media path area and the toner cartridge cavity. 4 3 Replace the toner cartridge, and close the toner door. 4 Plug the power cord back into the printer. 126 Chapter 9 Troubleshooting the printer EN
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    specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper. 1 Load a transparency in the priority input tray. 2 Make sure that the printer is in the Ready state. 3 Press and hold the
  • HP 1200c | User Guide - Page 130
    the printer at one time, reducing media jams. You are notified of a media jam by an error in the software and the printer control panel lights. See Printer light patterns for more information. Typical media jam locations Note q Toner cartridge area: See Removing a jammed page for instructions
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    If you can remove the media without removing the 2 toner cartridge, do so, and continue with step 4. CAUTION To prevent damage to the toner cartridge, do not expose it to light. 3 Remove the toner cartridge, and 3 place it aside. Continued on next page. EN Clearing printer media jams 129
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    the printer. 5 When you have removed the jammed media, replace the toner cartridge, and close the toner door printer off and turn it back on. Note When you add new media, remove all of the media from the input tray and straighten the stack of new media. 130 Chapter 9 Troubleshooting the printer
  • HP 1200c | User Guide - Page 133
    , and allow the printer to cool. 2 Open the toner door, and remove the toner cartridge. 2 3 Find the pickup roller. 4 Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front. Continued on next page. 3 4 EN Changing the pickup roller 131
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    slot of the previous pickup roller. See Cleaning the pickup roller for instructions. Note 6 Circular and rectangular pegs on each side prevent you the toner cartridge, and close the toner door. 9 Plug the printer in to turn it back on. 8 9 132 Chapter 9 Troubleshooting the printer EN
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    roller rather than replace it, follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. 1 1 Dab a lint you reinstall it in the printer (see steps 6 through 9 of Changing the pickup roller). 3 EN Cleaning the pickup roller 133
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    for instructions. If your input tray feeds more than one page at a time, you might need to 1 change the printer separation pad. Recurring feed problems indicate that the printer twist until the tabs are free. Continued on next page. 3 4 134 Chapter 9 Troubleshooting the printer EN
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    on one side, remove the separation pad, make sure that the larger tab is on the 8 right, reinsert the separation pad, and snap both sides into place. 8 Reinsert the pickup roller, toner cartridge, and input trays. Plug the printer in to turn it back on. EN Changing the printer separation
  • HP 1200c | User Guide - Page 138
    136 Chapter 9 Troubleshooting the printer EN
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    10 Troubleshooting the copier/scanner This chapter provides information on the following subjects: q Finding the solution q Improving copy/scan quality q Cleaning the copier/scanner q Clearing copier/scanner jams q Replacing the copier/scanner separation pad q Removing the copier/scanner q Closing
  • HP 1200c | User Guide - Page 140
    not scan or text is missing q The text cannot be edited q The scan takes too long q Error messages appear on the screen Copying problems q No copy came out of the printer or the scanner did nothing q Copies are blank, missing images, or faded 138 Chapter 10 Troubleshooting the copier/scanner EN
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    . See the Getting Started Guide for attachment printer? instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Have you printed a configuration page to verify that the
  • HP 1200c | User Guide - Page 142
    ? The HP LaserJet 1220 Print•Copy•Scan might not share a USB or parallel port. If you have a sound card, external hard drive, or network switchbox connected to the same port as the HP LaserJet 1220 interface card or resolving device conflicts. 140 Chapter 10 Troubleshooting the copier/scanner EN
  • HP 1200c | User Guide - Page 143
    See Removing the copier/scanner for instructions on removing the copier/scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Is the wrong printer selected? Make sure that the HP LaserJet 1200 is selected as the current printer when you print. EN
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    software. See Scanner resolution and color for more information. Is the image skewed (crooked)? The original might have been loaded incorrectly. It is important to use the media guides when you load the originals. See Loading originals in the copier/scanner for more information. Does the scanned
  • HP 1200c | User Guide - Page 145
    The graphics settings might not be suitable for the type of from the original? scan job that you are performing. Try changing the graphics settings. Access these settings through the printer properties (driver). See Printer properties (driver) for more information. EN Finding the solution 143
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    Do not try to pull the original from the scanner; you might damage the scanner or your original. See Clearing copier/scanner jams for instructions. Is the original too small? The minimum size supported in the copier/scanner for the HP LaserJet 1200 is 50.8 by 90 mm (2 by 3.5 in.). The original
  • HP 1200c | User Guide - Page 147
    can cause images in the foreground to blend too much. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Adjusting the contrast for instructions. Also see Scanner resolution and color for more information. EN Finding the solution 145
  • HP 1200c | User Guide - Page 148
    your job. See Scanner resolution and color for more information. Is your software set to scan in color? Your system defaults to color, which takes longer to scan even if you are scanning a monochrome original. If you acquire an image through TWAIN, you can change the settings to scan in black and
  • HP 1200c | User Guide - Page 149
    or another scanner, make sure that the other device is TWAIN compliant. Non-TWAIN-compliant devices do not work with the HP LaserJet 1220 Print•Copy•Scan software. q . q Some devices might not share the parallel port with the printer. If you have a sound card, external hard drive, or network switchbox connected
  • HP 1200c | User Guide - Page 150
    that the HP LaserJet 1220 is selected in the Printer field as the current printer when you print. Have you printed a configuration page to verify that the printer recognizes the scanner? To verify that the scanner is installed, print a configuration page. To print a configuration page, press the
  • HP 1200c | User Guide - Page 151
    the page exceeds the maximum length, the copier/scanner stops. CAUTION Do not try to pull the original from the scanner; you might damage the scanner or your original. See Clearing copier/scanner jams for instructions. Is the original too small? The minimum size supported in the HP LaserJet 1220
  • HP 1200c | User Guide - Page 152
    the copy or scanned page. See Enhancing the scanned image in HP Document Manager and Scanner resolution and color for more information. q If your copier/scanner frequently feeds more than one page at a time, replace the copier/scanner separation pad. Recurring feed problems indicate that the copier
  • HP 1200c | User Guide - Page 153
    in the copier/scanner for instructions. q The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. q The toner might be out. See Changing the toner cartridge for instructions. q The tape
  • HP 1200c | User Guide - Page 154
    cleaning the copier/scanner. See Cleaning the copier/scanner for instructions. q The photosensitive drum inside the toner cartridge has probably been scratched. Install a new HP toner cartridge. See Changing the toner cartridge for instructions. Black dots or streaks q Ink, glue, correction fluid
  • HP 1200c | User Guide - Page 155
    of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. q Turn over the stack of media in the tray. q Use media designed for laser printers. See Printer media specifications for more information. EN Improving copy/scan
  • HP 1200c | User Guide - Page 156
    for copying and scanning for instructions. Scan is skewed (crooked) q Adjust the media guides to the width of the media that you are using and try rescanning. See Loading originals in the copier/scanner for more information. More than one sheet feeds through the copier/scanner at one time q The
  • HP 1200c | User Guide - Page 157
    1 You might need to clean the copier/scanner after scanning or copying items that have ink that smudges or that have excessive dirt or dust. 1 Unplug the printer to turn the power off, and wait for the scanner to cool. 2 Open the scanner door. 2 3 Dampen a clean, cotton cloth with isopropyl
  • HP 1200c | User Guide - Page 158
    originals in the copier/scanner for instructions. q The original is too small or too large to feed correctly through the copier/scanner. See Supported media sizes and types for more information. q The original exceeds the maximum page length. See Supported media sizes and types for more information
  • HP 1200c | User Guide - Page 159
    jams 1 1 Open the straight-through output door, and press the door release button to open the scanner door. 2 Find and grasp the original from the straight-through output door or copier/scanner door, whichever side sticks out further. 2 3 Pull gently and steadily. Note When you add new
  • HP 1200c | User Guide - Page 160
    scanner input tray feeds more than one page at a time, you might need to change the copier/scanner separation pad. Recurring problems 1 indicate that the copier/scanner because the tabs attach the black pad holder to the copier/scanner. This is normal. The pad holder is part of the
  • HP 1200c | User Guide - Page 161
    remove the copier/scanner from the printer, follow the instructions below: CAUTION If you remove the copier/scanner before you unplug the printer, you might damage your printer and scanner. You must also unplug the printer before you reinstall the copier/scanner on the 1 printer. 1 Turn off
  • HP 1200c | User Guide - Page 162
    5 5 Replace the left side panel. See Closing the left side panel for instructions. 6 Replace the copier/scanner access panel. 6 160 Chapter 10 Troubleshooting the copier/scanner EN
  • HP 1200c | User Guide - Page 163
    To close the left side panel, attach it at the front of the printer first. There are two hinges that hold the front of the panel completely closed. If it is not, the toner door will not close completely, the amber light will blink, and the printer will not work. EN Closing the left side panel 161
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    162 Chapter 10 Troubleshooting the copier/scanner EN
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    11 Troubleshooting the print server This chapter provides information on the following subjects: q Finding the solution q Understanding the print server's light patterns q Using a print server configuration page q Understanding the print server configuration page q Verifying your hardware EN 163
  • HP 1200c | User Guide - Page 166
    Web site for troubleshooting HP JetDirect print servers: www.hp.com/support/net_printing Select your product type and number, and when displayed, select Support Documents, and Troubleshooting. q An HP JetDirect configuration page. See Printing a configuration page for instructions. 164 Chapter 11
  • HP 1200c | User Guide - Page 167
    example of a typical HP JetDirect 175X configuration page. General Information TCP/IP Status:I/O Card Ready Model Number:J6035A Hardware Address: Status:Ready Name:HP LaserJet 1200 Series Zone:Saturn Zone Type:LaserWriter Type:HP LaserJet 1200 Network Number:68521 Node Number:21 EN
  • HP 1200c | User Guide - Page 168
    occurred for the HP JetDirect firmware. There is a valid USB device and connections, but the device is not supported. Make sure that the attached device is a printer. Blink (amber) A hardware fault occurred (for example, a short-circuit or a faulty cable). 166 Chapter 11 Troubleshooting the print
  • HP 1200c | User Guide - Page 169
    Web JetAdmin) or by accessing the embedded Web server on the HP JetDirect print server. Status field error messages The configuration page contains several Status fields for the print server and the supported protocols. One or more error codes and related error messages can be displayed in a Status
  • HP 1200c | User Guide - Page 170
    Page sections and messages Section Description General HP JetDirect information Provides general print server status and identification information. USB port information Provides the USB printer values for the AppleTalk network protocols. 168 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 171
    protocol on the configuration page for more information. I/O Card Not Ready: There is a problem with the print server or its configuration. Note If the print server is not ready, an error code and message appears. See Error messages. The HP JetDirect print server's model number (for example, J6035A
  • HP 1200c | User Guide - Page 172
    information supplied by the printer's manufacturer. The number and asterisk, 1 *, means that the configuration and diagnostic pages are printed on the printer attached to this print server port 1. See USB port information for more information. 170 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 173
    that allows multiple channels of simultaneous print, scan, and status communication. Unidirectional: One-way print communication from computer to printer. Disconnected: A printer connection has not been detected. Check the printer and cable. EN Understanding the print server configuration page 171
  • HP 1200c | User Guide - Page 174
    ) that were not transmitted because of repeated collisions. Transmit Late Collisions Total number of frames (packets) that were not transmitted because a late collision occurred. A large number might indicate a cabling problem on the network. 172 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 175
    network. You can only configure one default gateway. During initialization, a temporary value of 0.0.0.0 displays. If an IP address is not provided, the print server's IP address is used. Not Specified: A default gateway is not configured. EN Understanding the print server configuration page 173
  • HP 1200c | User Guide - Page 176
    configuration via a DHCP server and TFTP configuration file. RARP: Automatic configuration via the Reverse Address Resolution Protocol. User Specified: Manual configuration via Telnet, the printer's control panel, HP where the TFTP configuration file is located print server's configuration file. The
  • HP 1200c | User Guide - Page 177
    , printer1.support.company.com). Not Specified: A domain name has not been configured on the print server. The IP address of the Domain Name System (DNS) server. Not Specified: A DNS server's IP address has not been configured on the print server. The IP address of the Windows Internet Name Service
  • HP 1200c | User Guide - Page 178
    on the network, the URL of the host system used for HP Web JetAdmin services displays. The URL is limited to two lines and might be truncated. Not Specified: The URL of the HP Web JetAdmin host system could not be identified or is not configured. 176 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 179
    over IPX/SPX. Disabled: IPX/SPX was manually disabled. Initializing: The print server is the last six digits of the LAN hardware (MAC) address. The frame type selection on the print and limits the frame type to the first one detected. EN_802.3: The print server limits the configuration page 177
  • HP 1200c | User Guide - Page 180
    type used with the associated network number: EN_II, EN_802.2, EN_SNAP, and EN_802.3. Unless you have manually configured a specific frame type, the been manually configured. The third column, RCVD, specifies how many packets have been received for each frame type. 178 Chapter 11 Troubleshooting the
  • HP 1200c | User Guide - Page 181
    Number where the print server is currently operating. The AppleTalk Node Number that the print server chose for itself as part of its initialization sequence. Note The AppleTalk phase 2 (P2) parameter is preconfigured on the print server. EN Understanding the print server configuration page
  • HP 1200c | User Guide - Page 182
    connections. If the connections are intact, run the power-on self-test: turn the printer off and back on. If the error persists, replace the print server. 0C LAN ERROR - RECEIVER OFF There might be a problem with your network cabling or the print server. Check the cabling and connectors on your
  • HP 1200c | User Guide - Page 183
    . If the error persists, there is a problem with the print server. 11 LAN ERROR - RETRY FAULTS There is a problem with your network cabling or external network configuration. Make sure that the hub or switch port the contents of its NOVRAM. EN Understanding the print server configuration page 181
  • HP 1200c | User Guide - Page 184
    an unknown keyword. 4B CF ERR - MISSING PARAMETER A line in the TFTP configuration file was missing a required parameter. 4C CF ERR - INVALID PARAMETER One of the parameters on a line in the TFTP configuration file contained an invalid value. 182 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 185
    The tag size in a vendor-specific field in the BOOTP reply is either 0 or greater than the remaining number of unprocessed bytes in the vendor-specified area. 54 BOOTP/RARP IN PROGRESS The print server is currently in the process of obtaining its basic IP configuration information through BOOTP
  • HP 1200c | User Guide - Page 186
    has been shut down because of a configuration SERVER change or reset request. This message automatically clears after a few seconds unless the printer is offline, in an error state, or servicing another I/O port or another network protocol. 184 Chapter 11 Troubleshooting the print server EN
  • HP 1200c | User Guide - Page 187
    printing correctly. See Printing a configuration page for instructions. See Troubleshooting the printer for more information about interpreting the printer configuration page and diagnosing and correcting printer problems. The print server q Attach the printer to the HP JetDirect 175X and attach the
  • HP 1200c | User Guide - Page 188
    have a problem with the printer driver. Verify scanning over the network If the print server allows you to print, but not scan over the network, try the following solutions: q Change the configuration to peer-to-peer. q Use the embedded Web server's scanning features instead of the software that the
  • HP 1200c | User Guide - Page 189
    12 Service and support This chapter provides information on the following topics: q Availability q Hardware service q Extended warranty q Guidelines for repacking the printer q Service information form q Hewlett-Packard Support q Worldwide country/region sales and service offices EN 187
  • HP 1200c | User Guide - Page 190
    90 days of the HP product purchase. Get more support information from the following HP Web site: http://www.hp.com/peripherals2/care_netlj/index.html or contact the Customer Care Service and Support group; see Hewlett-Packard Support for the appropriate phone numbers and information. 188 Chapter
  • HP 1200c | User Guide - Page 191
    on the printer. q Remove the scanner. See Removing the copier/scanner for instructions. q Remove and keep any cables, trays, and optional accessories installed in the printer. q Remove and keep the toner cartridge. To prevent damage to the toner cartridge, store the toner cartridge in its original
  • HP 1200c | User Guide - Page 192
    What is being sent? Model number: Date: Phone: Phone: Special shipping instructions: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (for example, media trays, manuals, and cleaning supplies) What
  • HP 1200c | User Guide - Page 193
    -country/region support numbers q Obtaining software utilities and electronic information q Hewlett-Packard direct ordering for accessories or supplies q Hewlett-Packard Support Assistant compact disc q Hewlett-Packard service information q Hewlett-Packard SupportPack q HP FIRST Customer Support and
  • HP 1200c | User Guide - Page 194
    European Customer Support Center language and in-country options available Open Monday through Friday 8:30 to 18:00 CET Hewlett-Packard provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team
  • HP 1200c | User Guide - Page 195
    support numbers If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see Worldwide country/region sales and service 60) (3) 295-2566 1 300 88 00 28 800 427-6684 (64) (9) 356-6640 or 0800 445-543 (toll free) (63)
  • HP 1200c | User Guide - Page 196
    South Africa (outside RSA) Taiwan Thailand Turkey Ukraine United Arab Emirates Vietnam 27-11 258 9301 (886) (02) 2717-0055 66 (2) 661-4000 (90) (212) 221 6969 7 (380-44) 490-3520 971-4-8839292 84 (8) 823-4530 194 Chapter 12 Service and support EN
  • HP 1200c | User Guide - Page 197
    and use preferred customer #1118 to subscribe. In Europe, call the following numbers: Austria France Germany Switzerland United Kingdom 0222 58 58 485 ++353 1 704 90 00 0180 531 31 64 0848 80 10 11 0800 279 1234 CompuServetm Printer drivers, updated HP printer software, and interactive sharing
  • HP 1200c | User Guide - Page 198
    Obtaining software utilities and electronic information You can obtain printer drivers from the following locations. U.S. and Canada Phone: Mail: Fax: (805) 257-5565 Hewlett-Packard Co. P.O. Box the U.S., call 1-800-538-8787. In Canada, call 1-800-387-3154. 196 Chapter 12 Service and support EN
  • HP 1200c | User Guide - Page 199
    , contact your authorized dealer. Or use our Web site: http://www.hp.com/peripherals2/care_netlj/index.html HP FIRST HP FIRST fax will deliver detailed troubleshooting information about common software and troubleshooting tips for your HP product. You can call from any touch tone phone and request
  • HP 1200c | User Guide - Page 200
    (852) 2506-2422 (36) (1) 252-4647 +91 (0) 11 682 6031 +62 (0) 21 352 2044 1678-59020 +82 (0) 02 769 0543 +60 (0) 3 298 2478 0800-0222420 +64 (0) 09 356 6642 800-11319 05 05 313342 +65 275 7251 +65 275 7251 900-993123 020-79-5743 0800-551527 0800-551526 (886) (2) 719
  • HP 1200c | User Guide - Page 201
    offices Before calling a Hewlett-Packard Sales and Service office, make sure that you contact the appropriate Customer Support Center number listed in Hewlett-Packard Support. Do not return products to the following offices. Argentina Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 1428 Buenos
  • HP 1200c | User Guide - Page 202
    Phone: (86) (10) 6505-3888,x. 5450 Fax: (86) (10) 6505-1033 Hardware Repair Center and Extended Warranty Support: Phone: (86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167 Czech Republic Hewlett-Packard s. r. o. No. 8A -55 Torre C Oficina 309 Bogotá, Colombia 200 Chapter 12 Service and support EN
  • HP 1200c | User Guide - Page 203
    : (852) 2506-9261 Hardware Repair Center: Phone: (852) 2599-7000 Extended Warranty Support: Phone: (852) 2599-7000 Customer Information Center: Phone: (852) 2599-7066 Hungary Hewlett-Packard Magyarország Kft. Info Park : (7) (33272) 980-825 EN Worldwide country/region sales and service offices 201
  • HP 1200c | User Guide - Page 204
    -0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardware) Extended Warranty Support: Phone: (82) (2) 3770-0365 64) (9) 356-6640 Fax: (64) (9) 356-6620 Hardware Repair Center and Extended Warranty Support: Phone: (64) (9) 0800-733547 Customer Information Center: Phone: (64 Service and support EN
  • HP 1200c | User Guide - Page 205
    65) 275-6839 Hardware Repair Center and Customer Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 Slovakia 6002 Customer Information Center: Phone: (66) (2) 661-3900 ext. 3211, 3232 South Africa Hewlett-Packard South Africa 9, Eastern Service Road Eastgate
  • HP 1200c | User Guide - Page 206
    Phone: (44) (0) 8705 47 47 47 Technical Support Phone: (44) (0) 207 512 5202 United States Hewlett-Packard Company 11311 Chinden Blvd. Boise, ID 83714 USA Phone: (208) 323-2551 hp FIRST fax: (800) 333-1917 or (208) 334-4809 Authorized repair: (800) 243-9816 204 Chapter 12 Service and support EN
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    A Printer specifications This chapter provides information on the following topics: q Specifications q FCC compliance q Environmental Product Stewardship Program q Material safety data sheet q Regulatory statements EN 205
  • HP 1200c | User Guide - Page 208
    (50° F to 90.5° F) q Humidity: 20%-80% (no condensation) Storage environment Printer unplugged from an AC outlet: q Temperature: 0° C to 40° C (32° F level During printing: 6.1 Bels sound power level (per ISO 9296) (HP LaserJet 1200 tested at 14 ppm) q Sound pressure level (bystander position): 48
  • HP 1200c | User Guide - Page 209
    mm (10.0 in.) Weight (cartridge installed) 7.3 kg (16.1 lb) Printer capacities and ratings Print speed Main input tray capacity Priority input tray capacity Output bin capacity q 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper q First page out in less than 10
  • HP 1200c | User Guide - Page 210
    Printer specifications (continued) Duty cycle q 10,000 single-sided pages per month (maximum) q 1,000 single-sided pages per month (average) PCL Level 5e and 6 PostScript Level 2 Memory specifications DIMMs 100 pin, 66 MHz minimum speed Port availability USB 2.0 Parallel q IEEE 1284
  • HP 1200c | User Guide - Page 211
    and used in accordance with the instructions, it may cause harmful interference to encouraged to try to correct the interference by one or more of the following measures: q Reorient an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by
  • HP 1200c | User Guide - Page 212
    registered service mark toner, which might extend the life of the toner cartridge. Paper use This product's manual duplex (two-sided printing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources. 210 Appendix A Printer
  • HP 1200c | User Guide - Page 213
    25 countries/regions. Multi-lingual program information and instructions are included in every new HP Toner Cartridge and Consumables box. HP Printing Supplies Environmental Program Information Since 1990, the HP LaserJet Toner Cartridge Environmental Program has collected more than 39 million used
  • HP 1200c | User Guide - Page 214
    not have access to the Internet, call the U.S. HP FIRST (fax-on-demand service) at 1-800-231-9300. Use Index number 7 for a listing of the Material Safety Data Sheets. Non-U.S. customers should see HP FIRST for the appropriate phone numbers and information. 212 Appendix A Printer specifications EN
  • HP 1200c | User Guide - Page 215
    Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1200 Series Model Number was tested in a typical configuration with Hewlett-Packard Personal
  • HP 1200c | User Guide - Page 216
    since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
  • HP 1200c | User Guide - Page 217
    sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 1200 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu
  • HP 1200c | User Guide - Page 218
    216 Appendix A Printer specifications EN
  • HP 1200c | User Guide - Page 219
    B Printer and copier/scanner specifications This chapter provides information on the following topics: q Specifications q FCC compliance q Environmental Product Stewardship Program q Regulatory statements EN 217
  • HP 1200c | User Guide - Page 220
    HP LaserJet 1220 Print•Copy•Scan specifications Environmental specifications Operating environment Printer plugged into an AC outlet: q Temperature: 10° C to 32.5° C (50° F to 90.5° F) q Humidity: 20%-80% (no condensation) Storage environment Printer Printer and copier/scanner specifications EN
  • HP 1200c | User Guide - Page 221
    (including scanner module and toner cartridge installed) 8.7 kg (19.2 lb) Printer capacities and ratings Print speed Main input tray capacity Priority input tray capacity Output bin capacity q 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper q First page out
  • HP 1200c | User Guide - Page 222
    Maximum paper size Media weight 216 x 762 mm (8.5 x 35 in.) q Output bin - 44 to 105 g/m2 (12 to 28 lbs) q Straight through media path - 44 to 157.5 g/m2 (12 to 42 lbs) Resolution 600 dots per inch (optical resolution) Duty cycle 2,000 pages per month 220 Appendix B Printer and copier/scanner
  • HP 1200c | User Guide - Page 223
    and used in accordance with the instructions, it may cause harmful interference to encouraged to try to correct the interference by one or more of the following measures: q Reorient an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by
  • HP 1200c | User Guide - Page 224
    This HP LaserJet copier/scanner has scanner facilitates the recycling of Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the copier/scanner's life. 222 Appendix B Printer and copier/scanner
  • HP 1200c | User Guide - Page 225
    Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1200 Series Model Number was tested in a typical configuration with Hewlett-Packard Personal
  • HP 1200c | User Guide - Page 226
    in this user guide could result in exposure to hazardous radiation. Canadian DOC regulations Complies with Canadian EMC Class B requirements. «Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».» Korean EMI statement 224 Appendix B Printer and copier/scanner
  • HP 1200c | User Guide - Page 227
    sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 1200-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu
  • HP 1200c | User Guide - Page 228
    226 Appendix B Printer and copier/scanner specifications EN
  • HP 1200c | User Guide - Page 229
    C Print server specifications This chapter provides information on the following topics: q Specifications q FCC compliance q European community q Regulatory statements EN 227
  • HP 1200c | User Guide - Page 230
    Specifications HP JetDirect 175X print server specifications Supported networks Network q Supports Ethernet or IEEE 802.3 Type 10Base-T and 100Base-T networks using unshielded twisted-pair cable and RJ-45 connectors. q Requires a 10Base-T or 100Base-T network hub or concentrator that supports
  • HP 1200c | User Guide - Page 231
    HP JetDirect 175X print server specifications (continued) Electrical specifications Power requirements q Input voltage • 175X - 13 vDC • Power module - (see Power module chart) q Nominal output voltage • 175X - N/A •
  • HP 1200c | User Guide - Page 232
    : 45 mm (1.8 in.) q Length: 129 mm (5.1 in.) Weight 108 g (3.9 oz.) USB Port Female "A" connector complies with USB specifications Safety Compliance The HP JetDirect 175X print server complies with the following safety regulations: q IEC 60950: (1991)+A1, A2, A3, A4/EN60950 (1992)+A1, A2, A3
  • HP 1200c | User Guide - Page 233
    If it is not installed and used in accordance with the instructions, it could cause interference to radio communications. Operation of this equipment own expense. Pursuant to Part 15.21 of the FCC rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard could
  • HP 1200c | User Guide - Page 234
    Regulatory statements Declaration of Conformity The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community. 232 Appendix C Print server
  • HP 1200c | User Guide - Page 235
    Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 USA declares that the product Product Name: HP JetDirect 175X External Print Server Model Number a typical configurations with Hewlett- and Service Office
  • HP 1200c | User Guide - Page 236
    Canada DOC regulations This equipment complies with Canadian EMC Class A requirements. Japan VCCI Class 1 regulations Korean EMI statement Taiwan Class A notice 234 Appendix C Print server specifications EN
  • HP 1200c | User Guide - Page 237
    Chinese safety statement EN Regulatory statements 235
  • HP 1200c | User Guide - Page 238
    236 Appendix C Print server specifications EN
  • HP 1200c | User Guide - Page 239
    D Media specifications This chapter provides information on the following topics: q Printer media specifications q Supported media sizes (printer) q Guidelines for using media EN 237
  • HP 1200c | User Guide - Page 240
    , vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does
  • HP 1200c | User Guide - Page 241
    Supported media sizes (printer) The following are the supported media sizes: q Minimum: 76 x 127 mm (3 x 5 in.) q Maximum: causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Problem with paper Poor print quality or toner adhesion. Problems with feeding. Too
  • HP 1200c | User Guide - Page 242
    used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for 0.1 second). 240 Appendix D Media
  • HP 1200c | User Guide - Page 243
    When selecting labels, consider the quality of the following components: q Adhesives: The adhesive material should be stable at 200° C (392° F), the printer's maximum temperature. q Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between
  • HP 1200c | User Guide - Page 244
    air. Envelopes that trap air may cause problems. q Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. q Sizes: From 90 x 160 mm (3.5 x with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200° C
  • HP 1200c | User Guide - Page 245
    printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner wrinkled, nicked, or otherwise damaged. q Sizes: Only use card stock within the following size ranges: • Minimum: 76 x 127
  • HP 1200c | User Guide - Page 246
    244 Appendix D Media specifications EN
  • HP 1200c | User Guide - Page 247
    E Memory (DIMM) This chapter provides information on the following topics: q Installing a DIMM (memory) q Testing the DIMM installation q Removing a DIMM EN 245
  • HP 1200c | User Guide - Page 248
    to the HP LaserJet 1200, you can print more complex print jobs. To install a DIMM, follow the instructions below: printer. 2 To open the left side panel, gently pull it out. 3 Remove the DIMM chip from the antistatic bag it came in, grasping the chip on the top edge. Continued on next page
  • HP 1200c | User Guide - Page 249
    4 4 Position the DIMM chip in front of the slot located inside the I/O door. The gold contacts should be pointing toward the printer and the cutouts should be at the top and bottom. 5 Carefully press the DIMM chip into the slot, making sure that it is straight and
  • HP 1200c | User Guide - Page 250
    To test the DIMM installation, print a configuration page and check the Memory Available specified on the page. See Printing a configuration page for more information. If the DIMM installation was unsuccessful, see Printer light patterns for DIMM troubleshooting steps. 248 Appendix E Memory (DIMM
  • HP 1200c | User Guide - Page 251
    Removing a DIMM 1 2 To remove a DIMM, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, antistatic device might damage the DIMM chip. 1 Turn off the power switch (220v models only), and unplug the printer. 2 To open the left side panel, gently pull it
  • HP 1200c | User Guide - Page 252
    250 Appendix E Memory (DIMM) EN
  • HP 1200c | User Guide - Page 253
    F Warranty and licensing This chapter provides information on the following topics: q Hewlett-Packard software license agreement q Hewlett-Packard limited warranty statement q Limited warranty for toner cartridge life EN 251
  • HP 1200c | User Guide - Page 254
    one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use," you may not allow more than the maximum number
  • HP 1200c | User Guide - Page 255
    1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved. EN Hewlett-Packard
  • HP 1200c | User Guide - Page 256
    statement DURATION OF WARRANTY: One year from date of purchase. 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and either new or like-new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for
  • HP 1200c | User Guide - Page 257
    ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
  • HP 1200c | User Guide - Page 258
    The following warranty applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new HP toner cartridge. How long does the
  • HP 1200c | User Guide - Page 259
    rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL
  • HP 1200c | User Guide - Page 260
    258 Appendix F Warranty and licensing EN
  • HP 1200c | User Guide - Page 261
    1200 Printer and the HP LaserJet 1200 Print•Copy•Scan to ensure optimum performance. Ordering information Item Description or use Order number Printer memory Dual in-line memory module (DIMM) Boosts the printer's ability of the printer to handle complex print jobs. q Maximum add on: 64
  • HP 1200c | User Guide - Page 262
    transparency film for use 92296T (letter) with HP LaserJet monochrome 92296U (A4) printers. Toner cartridges Toner cartridges Replacement toner cartridges for the HP LaserJet 1200. q 2,500 page cartridge q 3,500 page cartridge C7115A C7115X 260 Appendix G Accessories and ordering information
  • HP 1200c | User Guide - Page 263
    Used to hold media for the printer. RG0-1013CN Priority input tray Used to feed special media or for RG0-1014CN printing a first page. Scanner input tray Used to feed documents into the scanner. RG0-1069CN Scanner output bin Used to collect documents after scanning. RG0-1070CN Left side panel
  • HP 1200c | User Guide - Page 264
    Power module chart Note If two parts are listed for one country/region, you can use either part regardless of the output rating. Country/region Part Numbers Input Rating Output Rating Australia, New Zealand, 0950-3172 and Argentina 0950-3358 240 Vac 50 Hz 240 Vac 50 Hz 13 VDC @ 300 ma
  • HP 1200c | User Guide - Page 265
    H Scanner resolution and color This chapter provides information on the following topics: q Overview q Resolution and color guidelines q Resolution q Color EN 263
  • HP 1200c | User Guide - Page 266
    ) q Scan and copy time q File size Resolution is measured in dots per inch (dpi) while color and grayscale are measured by the number of colors possible. You can adjust the scanner resolution up to 600 dpi. You can set color and grayscale at 1 (black and white) or 8 (256 levels of gray) to 24 bit
  • HP 1200c | User Guide - Page 267
    Intended use for scan Recommended resolution setting Recommended color settings Fax 150 dpi q Black and White E-mail 150 dpi q Black and White if the image does not require smooth gradation q Grayscale if the image requires smooth gradation q Color if the image is in color Edit text 300
  • HP 1200c | User Guide - Page 268
    resolution is 150 dots per inch (dpi). Changing the size of the image after you have scanned it affects the resolution. Therefore, before you set the scanner resolution, determine what the final image size will be. For example, you might want to scan an original that is 76 x 127 mm (3 x 5 in
  • HP 1200c | User Guide - Page 269
    printing on specialty photo paper. High quality color and black and white photographs. Use this setting when file size is an issue or when you want the document to scan quickly. Scanner software Documents that contain mostly TWAIN driver color and black and white photos. Documents that contain
  • HP 1200c | User Guide - Page 270
    268 Appendix H Scanner resolution and color EN
  • HP 1200c | User Guide - Page 271
    182 TRAP LIST EXCEEDED 183 UNKNOWN KEYWORD 182 Cleaning printer 125- 127 printer paper path 127 Scanner 155 client-server 44 Color 267 guidelines 265 Community name 51 configuration page 170 Compatibility LaserJet III 79 Components Copier/Scanner 29- 31 printer 14- 19 CONFIG BY 174 CONFIG FILE 174
  • HP 1200c | User Guide - Page 272
    stock 73 Dynamic Host Configuration Protocol 54 E EconoMode 80 Edit scanned text (OCR) 85 Edit text feature (OCR) 85 E-Mail, scan to 83 embedded web server 48 Envelopes printing 64, 65 Error messages 180 printer light patterns 105 on screen 107 scanner/copier troubleshooting 147 F Faster printing
  • HP 1200c | User Guide - Page 273
    M Macintosh printer drivers 24 printing errors 111 selecting alternate PPD 113 software for 24 troubleshooting 109 Manual duplexing 71 Manual duplexing, card stock 73 Manual feed 70 Manufacturing ID 170 Media cards, printing 67 Copier/Scanner supported sizes and types 32 envelopes, printing 64, 65
  • HP 1200c | User Guide - Page 274
    20, 237 loading Copier/Scanner 34 printer 21 specifications printer 238- 243 supported sizes and types Copier/Scanner 32 printer 20 Paper handling printer troubleshooting 116, 154 Paper jam printer clearing 128 scanner clearing 156 peer-to-peer 44 Pickup roller changing 131 cleaning 133 PORT CONFIG
  • HP 1200c | User Guide - Page 275
    197 Service and support availability 188 see also Support 187 Service Location Protocol (SLP) 175 Settings print quality 79 printer properties (driver) 23 Quick Copy, changing 93 SNMP set community name configuration page 170 Software Copier Control Panel 38 Document Assistant 35 HP LaserJet
  • HP 1200c | User Guide - Page 276
    paper jams 128 PS problems 114 scan/copy quality 150- 152 scanner paper jams 156 scanner/copier 137 turning off HP LaserJet Director 36 U UNABLE TO CONNECT DHCP SERVER 184 UNICAST PACKETS RCVD 172 UNSENDABLE PACKETS 172 V Voltage conversions printer 22 W Warranty 254 toner cartridge 256 Watermarks
  • HP 1200c | User Guide - Page 277
  • HP 1200c | User Guide - Page 278
    copyright © 2002 Hewlett-Packard Company www.hp.com/support/lj1200 www.hp.com/support/lj1220 hp LaserJet 1200 series products
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hp
LaserJet 1200
series products
user guide