HP 1250 User Guide

HP 1250 - Fax Manual

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  • HP 1250 | User Guide - Page 1
    HP 1250 Fax series User Guide
  • HP 1250 | User Guide - Page 2
    HP Fax 1250 series User Guide
  • HP 1250 | User Guide - Page 3
    will not be damaged. 8. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. 9. No operator-serviceable parts inside. Refer servicing to qualified service personnel. 10. Use in a well-ventilated area
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    troubleshooting 79 10 HP warranty and support 83 Warranty...83 Get support and other information from the Internet 85 Before you call HP customer support 85 Access your serial number and service ID 85 Call in North America during warranty 86 Prepare the HP Fax for shipment 86 Pack the HP Fax
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    91 Power specifications 91 Environmental specifications 91 Memory specifications 91 Environmental product stewardship program 91 Regulatory notices 93 Declaration of conformity (European Economic Area 96 HP Fax 1250 series declaration of conformity 97 Index...99
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    at a glance ● Control panel features ● Menu overview ● Text and symbols The HP Fax at a glance Label 1 2 3 4 5 6 7 8 9 10 Description Document feeder tray Control panel display (also referred to as the display) Paper guides Control panel Print cartridge door Input tray Tray extender Paper-width
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    a fax number. Lighter / Darker: Lightens or darkens black-and-white faxes being sent. Fax Resolution: Adjusts the resolution for black-and-white faxes being sent. On light: Indicates, when lighted, that the HP Fax is on. The light blinks when the HP Fax is performing a task. 4 HP Fax 1250 series
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    Attention light: When blinking, the attention light indicates an error has occurred that requires your attention. Display: View HP Fax automatically answers incoming phone calls, requires you to receive the fax manually, or "listens" for fax tones. Flash: Cancels a fax HP Fax display. User Guide 5
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    Fax Menu The following options are available when you press the Fax button on the control panel. Enter Number Resolution Lighter / Darker How to Fax control panel. 1. Print Report 2. Speed Dial Setup 3. Basic Fax Setup 4. Advanced Fax Setup 5. Tools 6. Preferences Text and symbols You can use the
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    fax or phone number. When the HP Fax dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash in the fax number, the HP Fax , press OK to store your entry. Available symbols for dialing fax numbers To enter a symbol, such as *, press Symbols repeatedly
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    dialing, the R functions the same as a Flash button on your telephone. Speed dial numbers and fax or phone numbers Displays a plus symbol. This symbol does not affect dialing. Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers 8 HP Fax 1250 series
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    the HP Fax. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. User Guide This User Guide contains information on how to use the HP Fax, including troubleshooting tips and step-by-step instructions. It
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    Chapter 2 Find more information 10 HP Fax 1250 series
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    up the HP Fax After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP Fax. This section contains important setup-related information for your device, including information on setting preferences. ● Set your preferences ● Fax setup Set
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    of button press and error beeps. The default Ring and Beep Volume Guide, use the instructions in this section to complete your fax setup. Please keep your Setup Guide for later use. In this section, you will learn how to set up the HP Fax so that faxing works successfully with equipment and services
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    you have (serial or parallel), check with your telephone company. Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the HP Fax. This is important because you might User Guide 13
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    please continue answering questions. 2. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up the HP Fax with a PBX phone system or an ISDN line. You do not need to continue answering
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    port labeled 1-LINE on the back of the HP Fax. If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/ services sharing your fax line None (You answered No to all questions.) DSL service Recommended fax setup for parallel-type phone systems Case
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    dial-up modem and answering machine Not applicable. Voice calls, computer dial- Case K: Shared voice/fax up modem, and voice mail line with computer dial-up service modem and voice mail (You answered Yes to questions 4, 5, and 7 only.) Not applicable. Finish setup 16 HP Fax 1250 series
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    wall jack 2 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" port To set up the HP Fax with a separate fax line 1. Using the phone cord supplied in the box with the HP Fax, connect one end to your telephone wall jack, then connect the other end to the
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    the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up the HP Fax with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone
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    ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the HP Fax as described in this section. Finish setup User Guide 19
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    to the sending fax machine and receive the fax. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the HP Fax as described in this section. 20 HP Fax 1250 series
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    a serial-type phone system, you might plug your phone directly on top of the HP Fax cable which has a wall plug attached to it. If you pick up the phone before the HP Fax answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. User Guide 21
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    also subscribe to a voice mail service through your telephone company, set up the HP Fax as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be
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    setting to the lowest setting (two rings). 7. Run a fax test. When the phone rings, the HP Fax will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. User Guide 23
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    as described below. Finish setup Back view of the HP Fax 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" port 24 HP Fax 1250 series
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    call manually. Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the HP Fax as described in this section. Finish setup User Guide
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    " port. Note If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the HP Fax. You can use standard phone cords for these connections. 26 HP Fax 1250 series
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    on the HP Fax to the maximum number of rings supported by your device. (The maximum number of rings varies by country/ region.) 8. Run a fax test. When the phone rings, your answering machine will your computer has two phone ports, set up the HP Fax as described below. Finish setup User Guide 27
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    phone cord is different from the phone cords you might already have in your home or office. 5. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. 28 HP Fax 1250 series
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    , and subscribe to a voice mail service through your telephone company, set up the HP Fax as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be
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    jack to the HP Fax, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. 30 HP Fax 1250 series
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    phones. Tel The HP Fax will not answer calls. You will need to receive faxes manually. AnswerMachine The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, the HP Fax receives the fax. To set the
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    rings varies by country/region.) In this setup, the answering machine will answer the call and the HP Fax will monitor the line. If the HP Fax detects fax tones, the HP Fax will receive the fax. If the call is a voice call, the answering machine will record the incoming message. To set the number of
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    the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1. Set up the HP Fax for faxing according to your particular home or office setup instructions. 2. Insert the print cartridges and load full-size paper in the input tray before
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    Chapter 3 Finish setup 34 HP Fax 1250 series
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    HP Fax, including letter or A4 paper, photo paper, transparencies, and envelopes. By default, the HP Fax the Automatic setting, you can manually set the paper size and jams Load originals You can copy or fax a single- or multiple-page letter-, display indicating that the HP Fax detected the pages you
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    forms. They can wrinkle or get stuck, and the ink is more likely to smear. ● Envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. ● Banner paper. ● 10 x 15 cm (4 x 6 inch) photo paper with or without tabs. 36 HP Fax 1250 series Load originals and load paper
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    or legal paper into the input tray of the HP Fax. To load full-size paper 1. Slide the paper-width guide to its outermost position. 2. Tap a stack of sure that the HP Fax is idle and silent when you load paper into the input tray. If the HP Fax is servicing the print cartridges or otherwise engaged
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    in the input tray; the entire stack of paper in the input tray must be the same size and type. ● Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. 38 HP Fax 1250 series
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    ● Do not force paper too far forward in the input tray. ● Use paper types that are recommended for the HP Fax. Load originals and load paper User Guide 39
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    Chapter 4 Load originals and load paper 40 HP Fax 1250 series
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    fax ● Receive a fax ● Print reports ● Stop faxing Send a fax You can send a fax in a variety of ways. Using the control panel, you can send a blackand-white or color fax from the HP Fax. You can also send a fax manually . 2. Press Fax. The Enter Number prompt appears. 3. Enter the fax number by using
  • HP 1250 | User Guide - Page 45
    fax machine when you hear the fax tones from the receiving fax machine. To send a fax manually from a connected phone 1. Load your originals print side down and top first in the center of the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the HP Fax
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    fax. Note If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. Once you are ready to send the fax HP Fax might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service.
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    Mode repeatedly until the Tel mode appears so the HP Fax manually receives a fax. 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Press Start Black or Start
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    , whether the device has an error condition or not. Note After the memory becomes full, the HP Fax overwrites the oldest, printed faxes as it receives new faxes. If all the stored faxes are unprinted, the HP Fax will not receive any more fax calls until you print or delete the faxes User Guide 45
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    a backup copy on the HP Fax. Note If the HP Fax is not able to forward the fax to the designated fax machine (if it is not turned on, for example), the HP Fax will print the fax. If you set up the HP Fax to print error reports for received faxes, it will also print an error report. - Choose On-Print
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    all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu. Set the junk fax mode By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not
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    Fax Setup and then selects Junk Fax have received faxes. When the list of junk fax numbers, press 1 manually enter a number to block 1. Press Setup. 2. Press 3, and then press 6. This selects Basic Fax Setup and then selects Junk Fax list of junk fax numbers, press 1 list of junk fax numbers, press 1
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    print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about the HP Fax. By default, the HP Fax is set to print a report only if there is a problem with
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    is a receiving error. Stop faxing You can cancel a fax you are sending or receiving at any time. To stop faxing from the control panel ➔ Press Cancel on the control panel to stop a fax you are sending or receiving. If the HP Fax does not stop faxing, press Cancel again. The HP Fax prints any pages
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    color copy of the color original. Change the copy settings You can customize the copy settings of the HP Fax to handle nearly any task. When you change copy settings, the changes are for the current copy job / Enlarge - Copy Quality - Copy Paper Size - Paper Type - Lighter / Darker User Guide 51
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    Set New Defaults appears. 3. Press until Yes appears and then press OK. Stop copying To stop copying ➔ Press Cancel on the control panel. Copy 52 HP Fax 1250 series
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    from time to time. This section provides instructions for keeping the HP Fax in top working condition. Perform these simple maintenance procedures as necessary. ● Clean the HP Fax ● Print a self-test report ● Work with print cartridges Clean the HP Fax To ensure that your copies remain clear
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    Fax, and unplug the power cord. Note Depending how long the HP Fax is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder. Maintain the HP Fax 54 HP Fax 1250 series
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    the strip. Maintain the HP Fax 4. If further cleaning of the HP Fax, as this might damage the device then turn on the HP Fax. Caution Make sure you HP Fax does not require cleaning. Keep fluids away from the control panel and the interior of the HP Fax. Caution To avoid damage to the exterior of the HP Fax
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    -Test Report. The HP Fax prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. Maintain the HP Fax If the color bars do not appear as
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    touch the copper-colored contacts or the ink nozzles. Note Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Replace the print cartridges Follow these instructions when the ink level is low. When you receive a low
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    the HP Fax 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridges 4. Pull the print cartridge toward you out of its slot. 5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet
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    , slide it into the left slot. If you are installing a black print cartridge, slide it into the right slot. 8. Close the print cartridge door. Maintain the HP Fax 9. If you installed a new print cartridge, the print cartridge alignment process begins. 10. Make sure you have plain paper loaded in
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    the document feeder tray, and then press OK. The HP Fax aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. Align the print cartridges Follow these instructions when the ink level is low. When you receive a low-ink warning message on the display, make sure you have
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    damage the print cartridges). Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP Fax. To clean the print cartridge contacts 1. Turn on the HP Fax and open the print cartridge door. Maintain the HP Fax User Guide 61
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    of the slot. Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Fax for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab
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    Paper, go to www.hp.com/learn/suresupply. If prompted, choose your country/ region, follow the prompts to select your product, and then click one of the shopping links on the page. Order print cartridges For a list of print cartridge numbers, see the back cover of this guide. Order other supplies
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    Chapter 8 Order supplies 64 HP Fax 1250 series
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    sources of information are also available for helping you troubleshoot issues you might have with the HP Fax. See Find more information. If you are unable to solve the problem using this guide or the HP website, call HP Support using the number for your country/region. For more information
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    Troubleshooting Chapter 9 ● Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. ● If you plugged the HP Fax into a switched outlet, make sure the switch is on.
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    Troubleshooting setting up the HP Fax. The country/region HP for information on calling for technical support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink
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    the print cartridge door. If you remove any packaging material, turn off the HP Fax, and then turn it on again. Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP Fax. If the HP Fax is not set up properly for faxing, you might experience problems when
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    wall jack. After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region
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    Troubleshooting Chapter 9 After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. The "Phone Cord Connected to Correct Port on Fax" test failed Solution Plug the phone cord into the correct port. 1. Using the phone cord supplied in
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    connected to the port labeled 1-LINE on the back of the HP Fax and the other end to your telephone wall jack, as shown below. Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP Fax to connect to the "1- LINE" port If the supplied phone cord is not long
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    Troubleshooting Chapter 9 end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Fax. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing
  • HP 1250 | User Guide - Page 76
    time, until you identify which piece of equipment is causing the problem. - If the Fax Line Condition Test fails without the other equipment, connect the HP Fax to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter, this
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    to see if another process has caused an error. Check the display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the HP Fax will not send or receive a fax until the error condition is resolved. ● The phone line connection might
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    for support. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack. The HP Fax is having problems sending a manual fax
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    means that you must be available to respond in person to incoming fax calls. For information on setting up the HP Fax when you have a voice mail service, see Fax setup. For information on receiving faxes manually, see Receive a fax manually. ● If you have a computer dial-up modem on the same phone
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    and listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice mail service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems. User Guide 77
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    Troubleshooting Chapter 9 Fax tones are recorded on my answering machine Solution ● When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP Fax as described in Fax setup. If you do not connect the answering machine as
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    in the box with the HP Fax to connect to the "1- LINE" port Operational troubleshooting This section contains information on paper and print cartridge troubleshooting. If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers
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    to clear a paper jam from the front of the HP Fax can damage the print mechanism. Always access and clear paper jams through the rear door. Troubleshooting 2. Gently pull the paper out of the rollers. to be cleaned. Pencil lead, wax, or ink can build up on the rollers and 80 HP Fax 1250 series
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    Troubleshooting separator pad after extensive use, or if you copy handwritten originals or originals that are heavy with ink. ● the problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually. To the cloth. User Guide 81
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    are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. For more information, see: ● Replace the print cartridges ● Print a self-test report ● Clean the print cartridges ● Clean the print cartridge contacts 82 HP Fax 1250 series
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    for your country/region, contact your nearest authorized HP dealer for help. Warranty To obtain HP repair service, you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting. See Before you call HP customer support for steps to take before calling Customer
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    either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage
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    on calling for technical support. Check the HP website for updated information or troubleshooting tips for the HP Fax . 4. If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a. Have the specific name of the HP Fax, as it appears on
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    and then manually slide the print carriage to the far right side to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP Fax unless the HP customer support call agent instructs you to
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    HP Fax. Note See the Setup Guide that came with the HP Fax for instructions on how to attach your control panel faceplate. The replacement HP Fax might come with instructions for setting up your device. Pack the HP Fax Complete the following steps once you have removed the print cartridges
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    for service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. HP warranty and support 88 HP Fax 1250 series
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    information for the HP Fax are provided in capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. Paper sizes Type Paper Envelopes 8.7 inches) C6: 114 x 162 mm (4.5 x 6.4 inches) Technical information User Guide 89
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    pages or higher resolution takes longer and uses more memory. ● Manual fax send and receive. ● Automatic busy redial up to five times fax with Error Correction Mode. ● 33.6 Kbps transmission. ● Ring detect with automatic fax/answering machine switching. Technical information 90 HP Fax 1250
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    the HP Fax might be slightly distorted. If you have Internet access, you can get acoustic information from the HP website. Go to www.hp.com/support. our environment. For more information, visit HP's Commitment to the Environment website at: www.hp.com/hpinfo/globalcitizenship/environment/index.html
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    regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Disposal of Waste Equipment by Users local city office, your household waste disposal service, or the shop where you purchased the product. 92 HP Fax 1250 series
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    (HP Fax 1250 series service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first User Guide
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    the message and the telephone number of the sending machine or such business, other entity, or individual. ( and used in accordance with the instructions, might cause harmful interference to to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the HP Fax 1250 series
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    product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary. This equipment has been certified by the manufacturer in accordance termination point. In the event of problems, you should contact your equipment supplier in the first instance. User
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    problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting. Notice to users of the German telephone network This HP fax with the HP Fax into the wall socket (TAE 6) code N. This HP fax product can complies with ISO/IEC Guide 22 and EN 45014.
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    HP Fax 1250 series declaration of conformity Technical information User Guide 97
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    Chapter 11 Technical information 98 HP Fax 1250 series
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    A A4 paper, load 37 ADSL. See DSL align print cartridges 60 answer ring pattern 19, 32 answering machine fax tones recorded 78 set up with fax 25, 27 attention light 5 automatic document feeder clean 80 feeding problems, troubleshoot 80 B backup fax reception 45 block numbers 47 blocked carriage 68
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    91 print fax reports 49 faxes 45 quality issues 53 self-test report 56 print cartridges align 60 clean 61 clean contacts 61 handle 57 order 63 part names 57 remove 86 replace 57 troubleshoot 67, 82 print quality 53 lines 53 streaks 53 R receive fax auto answer mode 31 100 HP Fax 1250 series
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    calls 46 manually 44 rings to answer 32 troubleshoot problems 73 recycle HP All-in-One 92 print cartridges 92 Redial/ 43 manually 42, 43 monitor dialing 43 serial number 85 serial phone system 13 service ID 85 settings country/region 11 date and time 11 fax 31 language 11 setup answering machine 25
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    102 HP Fax 1250 series
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HP 1250 Fax series
User Guide