HP 1320 HP LaserJet 1160 and 1320 Series - User Guide
HP 1320 - LaserJet B/W Laser Printer Manual
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- HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 1
HP LaserJet 1160, 1320, 1320n, 1320tn, 1320nw Use - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 2
- HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 3
hp LaserJet 1160 and hp LaserJet 1320 series printer User Guide - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 4
Copyright information © 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5927-90913 Edition 1, 09/2004 The information contained herein is - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 5
2 WWW links for drivers, software, and support 2 User guide links ...2 Where to look for more information 2 Printer configurations ...3 hp LaserJet 1160 printer ...3 hp LaserJet 1320 printer ...3 hp LaserJet 1320n printer 4 hp LaserJet 1320tn printer 4 hp LaserJet 1320nw printer 4 Walk around - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 6
hp toolbox ...29 Supported operating systems 29 Supported browsers ...29 To view hp toolbox on Windows 29 To view hp toolbox on Mac 29 hp toolbox sections ...30 Other links ...30 Status tab ...30 Troubleshooting tab ...30 Alerts tab ...31 Documentation tab ...31 Advanced Printer Settings window - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 7
85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98 Print is - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 8
Paper ...139 Material restrictions ...139 For more information ...140 Material safety data sheet ...141 Appendix C Warranty and licensing Hewlett-Packard limited warranty statement 143 Hewlett-Packard software license agreement 145 Limited warranty for print cartridge life 146 Appendix D HP parts - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 9
Saving toner ...151 Redistributing toner ...152 Changing the print cartridge 153 DIMMs (memory or font) ...155 Installing a memory DIMM (HP LaserJet 1320 series printer only 155 Testing the DIMM installation 158 Removing a DIMM ...158 Appendix E Service and support Hardware service ...162 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 10
viii ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 11
provides information on the following topics: ● Quick access to more information ● Printer configurations ● Walk around ● Printer control panel ● Media paths ● Print cartridge access ● Printer software ● Software for Windows ● Software for Macintosh computers ● Printer media specifications ENWW 1 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 12
provide resources for additional information about the hp LaserJet 1160 and hp LaserJet 1320 series printers. WWW links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. hp LaserJet 1160 printer ● In the United States, see http://www - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 13
specifications ● IEEE-1284B parallel port ● Windows® 98, Me, NT® (print driver only), 2000, Server 2003 (printer driver only), XP 32- bit, XP 64-bit (printer driver only) ● Mac OS 9.1 and later (printer driver only) ● Power switch ● HP toolbox (provides printer status information, troubleshooting - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 14
(printer driver only) ● Mac OS X v10.1 (printer driver only), v10.2 and later ● Power switch ● HP toolbox (provides printer status information, troubleshooting information, and printer configuration information) ● 46 HP fonts ● 35 PS fonts hp LaserJet 1320n printer The HP LaserJet 1320n printer - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 15
of the hp LaserJet 1160 and hp LaserJet 1320 series printers. 1 Wireless light (HP LaserJet 1320nw printer only) 2 Toner light 3 Attention light 4 Ready light 5 GO button and light 6 CANCEL button 7 Output bin 8 Media support 9 Print cartridge door 10 Single-sheet priority input slot (Tray 1) 11 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 16
your printer's status. Note 1 Wireless light: (HP LaserJet 1320nw printer only) cartridge is out of the printer, the Toner light is flashing. 3 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print cartridge is missing, or other errors. See Printer - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 17
media for more information about media types. Main input tray (Tray 2) The enclosed main input tray, accessed from the front of the printer, holds up to 250 sheets of 20 lb paper or other media. The main input tray supports paper with the following specifications: ● Weight: Up to 60 to 105 g/m2 (16 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 18
ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). The main input tray has both side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. Straight-through - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 19
Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is closed. The media support provides improved stacking for large print jobs. Use the output bin when printing normal and large, collated - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 20
The print cartridge door is located on the front of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, grasp the center and pull the print cartridge door toward you. 10 Chapter 1 Printer basics - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 21
v10.0 users to upgrade to v10.1 or later. Installing printer software The following sections provide instructions for installing the printer software on various operating systems. To install a printer driver for Windows NT 4.0 To install the printer software for Windows NT 4.0, you must use the Add - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 22
select the INF file. f. Click HP LaserJet 1160 or HP LaserJet 1320 series printer, and click OK to begin the installation. 7. Follow the on-screen instructions to complete the software installation. To install printer software for Windows XP (64-bit) and Windows Server 2003 See the operating system - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 23
online help The printer Properties (driver) online help includes specific information about the functions in the printer Properties. This online help guides you through the process of changing your printer's default settings. For some drivers, online Help gives instructions on using contextsensitive - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 24
printer drivers HP LaserJet 1160 printer ● host-based ● PCL 5e HP LaserJet 1320 series printer ● PCL 5e ● PCL 6 ● PS hp toolbox You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 25
Embedded Web server This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server is available for the HP LaserJet 1320 series printer over the Internal HP Jetdirect network connection. With the embedded Web server, you can - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 26
Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer The following sections describe how to access the Macintosh software for the HP LaserJet 1160 printer. Accessing the printer driver (Mac OS 9.1 and later) 1. From the Apple - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 27
Launch the Desktop Printer Utility. 4. Double-click Printer (USB). 5. In the USB Printer Selection section of the dialog box, click Change. 6. Select HP LaserJet 1320 printer. 7. Click Auto Setup. 8. Click Create at the bottom of the Window. 9. Click Save. Accessing the printer driver (Mac OS X v10 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 28
. Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. Supported media sizes The following are the supported media sizes: ● Minimum: 76 x 127 mm - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 29
2 Printer connections This chapter provides information on the following topics: ● USB connections ● Parallel connections ● Network connections ● Wireless connections ENWW 19 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 30
USB connections All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections. Connecting the USB cable 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation. 20 Chapter 2 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 31
Parallel connections The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections. Connecting the parallel cable 1. Connect the parallel cable to the printer. 2. Connect the other end of the parallel cable to the computer. ENWW Parallel connections 21 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 32
HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can connect to networks through the Internal HP Jetdirect network port. The HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1160 and HP - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 33
printer driver on all computers that connect to the network. Note Note The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only. The Ethernet network must be functional before proceeding with the following instructions. Connect the printer - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 34
Note 3. Click Next, and follow the instructions that the Installer provides to check and prepare the system, and install drivers, plug-ins, and software. This might take several minutes. Print a Network Configuration page When the printer is in the Ready state, press and hold the GO button for 5 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 35
includes the IEEE 802.11b/g standard for wireless networking. The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories. For a complete list - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 36
26 Chapter 2 Printer connections ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 37
3 Managing the printer This chapter provides information on the following topics: ● Printer information pages ● Using the hp toolbox ● Using the embedded Web server ● Wireless printing ENWW 27 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 38
page The Network Configuration page is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The Network Configuration page provides information about the printer's network configuration, including the IP address, firmware revision, network statistics - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 39
the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection. You must have performed a complete software installation to use the HP toolbox - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 40
hp toolbox. hp toolbox sections The HP toolbox software contains these sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Advanced Printer Settings window ● Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 41
information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available in both .html and .pdf format. ● Read Me. Contains additional information that is not included in this user guide. Advanced Printer Settings window When you click - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 42
● I/O. View and change the I/O timeout setting. ● Resets. Change all the printer settings back to the factory default settings. Network window This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. When you click the Network link on the Advanced - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 43
HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP type of paper loaded in each tray ● view and change tray configurations ● view and change the printer default configuration - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 44
shows the information found on the printer Configuration page. ● Supplies Status. This page shows the life remaining of HP supplies and provides supplies part numbers. ● To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ● To visit any web site, you - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 45
. Click this link to connect to the Sure Supply web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support. Connects to the support site for the HP LaserJet 1320 series printer. You can search for help regarding general topics. ENWW Using the embedded Web server - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 46
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 47
media into the input trays ● Printing an envelope ● Printing on transparencies or labels ● Printing on letterhead and preprinted forms ● Printing on custom-size media and card stock ● Automatic two-sided printing (duplex) ● Printing on both sides of the paper (manual two-sided printing) ● Printing - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 48
letterhead into the main input tray (Tray 2). To print using manual feed, access the printer Properties or Printer Setup in your software application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See Printer Properties (driver) for instructions. After you have enabled the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 49
memory) or print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000, or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or the HP LaserJet 1320 icon to open the window, select your print job, and click Delete. ● Desktop print queue (Mac - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 50
quality settings. See Using EconoMode (saves toner) for more information. 1. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 51
there is toner supply remaining in the cartridge. 1. To enable EconoMode, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Graphics quality for instructions. 2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 52
optimizing feature from the Paper tab in your printer driver, from HP Toolbox, or from the embedded Web server. The HP LaserJet 1160 and HP LaserJet 1320 series printers provide a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 53
such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Poor print quality or toner adhesion. Problems with feeding. Problem with paper Too moist, too rough, too smooth, or embossed. Faulty - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 54
Do not use transparencies designed for Inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. Labels HP recommends that you print labels from the single-sheet priority input slot (Tray 1) using the straight-through output path - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 55
components: ● Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb), or air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, heat and pressure in the printer: 200° C (392° F). The extra flaps and strips - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 56
optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear. You might be able to print on heavier paper if you do not fill the input tray - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 57
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of thermography). ● Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving. - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 58
LaserJet printer family print media guide (HP part number 5963-7863). See Printer media specifications for more information. HP media HP recommends the following HP media: ● HP Multipurpose Paper ● HP Office Paper ● HP All-in-One Printing Paper ● HP LaserJet Paper ● HP Premium Choice LaserJet Paper - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 59
for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200° C (392° F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers. ● Do not use letterhead paper with low temperature dyes - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 60
you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Printer media specifications for more information. Note Single-sheet priority input slot (Tray 1) The single-sheet priority input slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 61
Printing an envelope Note Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. You must load envelopes one at a time in the single-sheet priority input slot (Tray 1). 1. To prevent the envelope from curling as it prints, open the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 62
, feed that edge into the printer first. Note 4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), select Envelope as the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 63
are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information. Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 64
and preprinted forms The HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead and preprinted forms that can withstand temperatures of 205° C (401° F). 1. Before feeding the media, open the single-sheet priority input slot, and adjust the media guides to the width of - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 65
correct size in the printer settings. (Software settings can override printer Properties.) 5. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 6. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 66
7. Print the document. To print using manual feed, see Manual feed. 56 Chapter 4 Printing tasks ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 67
selector for A4-size media. LTR A4 LGL ENWW The following sections provide instructions for the different operating systems. Windows To automatically print on both sides of the paper (HP LaserJet 1320 series printer only), perform the following steps: 1. Make sure that the straight-through output - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 68
does not appear, perform the following steps: a. In Print Center (Printer Setup Utility for Mac OS X v10.3), click Printer queue. b. On the Menu bar, select Printers-Show Info. c. On the Installable Options menu, check Duplex Unit. d. Click Apply Changes. e. Close the menu. 58 Chapter 4 Printing - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 69
output door. Hewlett-Packard recommends that you use the top output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls when printed. This feature is not supported in Mac OS X. Manual two-sided printing can cause the printer to become dirty - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 70
6. After side one has printed, remove the remaining paper from the input tray, and set it aside until after you finish the manual two-sided print job. 7. Gather the printed pages, and straighten the stack. Note The asterisk (*) in the illustration identifies the page corner. 8. Place the stack - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 71
-sided printing is not supported in Mac OS X. 1. Make sure that the straight-through output door is closed. 2. If Manual Duplex does not appear as a printer option, perform the following steps: a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software driver was installed with - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 72
Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 3. On the Device Settings tab, select the option to allow manual two-sided printing. 4. On the Finishing tab, select Print On Both Sides. Ensure that Straight Paper Path is checked. Not all - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 73
(HP LaserJet 1320 series printer) For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X. 1. Open the straight-through output door. 2. If Manual Duplex does not appear as a printer option, perform the following steps: Printing on both sides of the paper (manual two - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 74
Verify that hp Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the Custom Install option. b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing arrow changes to a down-facing arrow, and the hp Manual Duplex&Booklet - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 75
arranged on the sheet in the order that they would otherwise be printed. Note 1. From your software application, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Finishing tab (the Layout tab for some Mac - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 76
door is closed. 2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 3. On the Device Settings tab, select the option to allow manual two-sided printing. 4. On the Finishing tab (the Paper Type/Quality tab for some Mac - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 77
across the first page or all of the pages of a document. Note 1. From your software application, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Effects tab (the Watermark/Overlay tab for some Mac - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 78
68 Chapter 4 Printing tasks ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 79
5 Maintenance This chapter provides information on the following topics: ● Cleaning the printer ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad ENWW 69 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 80
. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path. WARNING! Cleaning the print cartridge area You do not need to clean the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 81
2. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 3. Replace the print cartridge, and close the print cartridge door. 4. Plug the power cord back into the printer. ENWW Cleaning the printer 71 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 82
surface. 1. Make sure that the printer is idle and the Ready light is on. 2. Load the media in the input tray. 3. Print a cleaning page using one of the following methods: ● Access the HP toolbox. See Using the hp toolbox for instructions. Click the Troubleshooting tab, and click Print Quality Tools - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 83
The use of poor media might require more frequent replacement of the pickup roller. If the printer regularly mispicks (no media feeds through), you printer. 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Open the print cartridge door, and remove the print cartridge - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 84
3. Remove the main input tray (Tray 2). 4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only). 5. Place the printer on the work surface with the front of the printer facing up. 74 Chapter 5 Maintenance ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 85
6. Pull the white tabs outward, and rotate the tabs up. 7. Slide the right tab to the right, and leave the tab in this position throughout the procedure. ENWW Changing the pickup roller 75 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 86
8. Slide the pickup roller assembly to the right, and remove the left end cap. 9. Remove the pickup roller. 76 Chapter 5 Maintenance ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 87
, and rotate the tab downward into position. 13. Push the right tab to the left, and rotate the tab downward into position. 14. Place the printer on the work surface with the top of the printer facing up. ENWW Changing the pickup roller 77 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 88
15. Close the front automatic two-sided path door. 16. Reinstall the print cartridge, and close the print cartridge door. 17. Plug the printer in to turn it back on. 78 Chapter 5 Maintenance ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 89
pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: 1. Remove the pickup roller as described in steps 1 through before you reinstall it in the printer (see steps 10 through 17 of Changing the pickup roller). ENWW Cleaning the pickup roller - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 90
. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. 1. Remove the main input tray (Tray 2). 2. Locate the separation pad. 80 Chapter 5 Maintenance ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 91
3. Remove the screws. 4. Remove the separation pad. ENWW Changing the printer separation pad 81 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 92
5. Insert the new separation pad. 6. Replace the screws. 82 Chapter 5 Maintenance ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 93
topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 94
installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support. Step 2: Is the Ready - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 95
the document does not print, see Printer software problems. If you are using a Macintosh computer, see Common Macintosh problems. If you are using a PS driver, see Troubleshooting PostScript (PS) errors. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 96
Contact HP support ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/support/lj1320/ for the HP LaserJet 1320 series printer. ● In other locations, see http://www.hp.com/. 86 Chapter 6 Problemsolving ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 97
status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Control panel light message Light status State of the printer Action Initialization/Startup While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of 500 ms) one after another - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 98
such as Cold Reset, the lights cycle as in the Initialization/Startup state. During the Reconfiguration process, pressing buttons has no effect. Ready The printer is ready with no job activity. To print a Configuration page, press and hold the GO button for 5 seconds. To print a Demo page, press - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 99
error Attention This state can be reached in the following circumstances: ● Paper tray is empty ● Door open ● Paper jam ● Misfeed from tray To reset the printer after a jam, press the GO button. You might need to clear the error manually, and press the GO button or close the top cover. If the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 100
(continued) Light status State of the printer Fatal Error Action ● Turn off the printer, wait 10 seconds, and turn on the printer. ● If you are unable to resolve the problem, Contact HP support. Accessory Error (HP LaserJet 1320 series printer only) To display additional error information - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 101
Low The Go, Ready, and Attention lights act independently of the Toner Low state. Action Insert a new print cartridge. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. Wireless Connection Established The Go, Ready, Attention, and - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 102
message (continued) Light status State of the printer Wireless Disabled The Go, Ready, Attention, and Toner lights act independently of the Wireless light. at onehalf second intervals. The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Return to Finding the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 103
. Make sure the correct printer driver has been selected in the Chooser. Use the HP LaserJet driver for the HP LaserJet 1160 printer. Use the LaserWriter 8 driver for the HP LaserJet 1320 series printer. Reinstall the printer software. Select an alternate PPD. ENWW Common Macintosh problems 93 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 104
substituted fonts. USB problems Symptom Unable to print from a thirdparty USB card. Possible cause Solution This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need Apple's USB Adapter Card Support software. The most current - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 105
A USB-connected HP LaserJet printer does not appear in the Chooser. Possible cause This problem is caused by either a software or hardware component. The LaserWriter driver does not display USB devices in the Chooser. Solution Software troubleshooting ● Check that your Macintosh supports USB - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 106
need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous. Tray 2 does not appear as an installed option, even though it is installed on the printer. (HP LaserJet 1320 series printer only) The ability to manually select installable options is supported only in Mac OS - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 107
be sent to the printer. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Select unlimited downloadable fonts from printer driver. ENWW Troubleshooting PostScript (PS) errors 97 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 108
from the media input tray ● Printer curled the media ● Printed media does not exit to the correct path ● Print job is extremely slow Paper jam ● See Clearing jams for more information. ● Make sure that you are printing with media that meets specifications. See Printer media specifications for more - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 109
, reduce the number of multiple graphics). ● In the printer driver, set the media type to plain paper. This may cause toner to fuse improperly if using heavy media. ● Add printer memory. See Installing a memory DIMM (HP LaserJet 1320 series printer only). ● Narrow media or heavy media will slow - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 110
have been selected when the software was installed. Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in the printer Properties. ● If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 111
new printer driver or settings. To help eliminate this problem, try the following: ● Create documents and print them using the same printer driver (printer software) and printer Properties settings regardless of which HP LaserJet printer you use to print them. ● Change the resolution, paper size - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 112
Printer software problems Printer software problems Problem A printer driver for the HP LaserJet 1160 or HP LaserJet 1320 printer is not visible in the Printer folder An error message was displayed during the software installation The printer is in Ready mode, but nothing prints Return to Finding - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 113
meet HewlettPackard's media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. ● The printer might need to be cleaned. See Cleaning the printer or Cleaning the printer media path for instructions. ENWW Improving print quality - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 114
the media to a lighter basis weight. See Printer media specifications for more information. ● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP print cartridge. See Changing the print cartridge for instructions. ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 115
Changing the print cartridge for instructions. ● The internal parts might have toner on them. See Cleaning the printer for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 116
180° in the input tray. ● Open the straight-through output door and try printing straight through. See Media paths for more information. ● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 117
be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. ● Turn over the stack of media in the tray. ● Use media designed for laser printers. See Printer media specifications for more - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 118
media does not meet HP specifications. See Printer media specifications for more information. ● The printer might need to be cleaned to remove paper dust and other particles from the paper path. See Cleaning the printer for instructions. There might be loose toner in the printer after a media jam - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 119
2. Open the straight-through output door. 3. Rotate the green pressure release levers downward. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams 109 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 120
5. Replace the print cartridge, and close the print cartridge door. CAUTION Input trays To clear a jam in the input trays, perform the following steps: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 121
2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (Tray 1) door. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams 111 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 122
5. Close the single-sheet priority input slot (Tray 1) door. 6. Open the main input tray (Tray 2). 7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 112 Chapter 6 Problemsolving ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 123
8. If no media is visible, open the print cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the printer. 9. Close the main input tray (Tray 2). CAUTION Output bin Do not use sharp objects, such as tweezers or needlenose pliers, to - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 124
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. CAUTION Straight-through output path To clear a jam in the straight-through output path, perform the following steps: Do not use sharp objects, such as - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 125
that is most visible (this includes the middle), and carefully pull it free from the printer. Note If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. 4. Close the straight-through output door. Note The pressure release levers automatically close when - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 126
CAUTION Automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps: Do not use sharp objects, such as tweezers or needlenose pliers, - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 127
3. Remove the main input tray (Tray 2). 4. Push down on the green lever on the automatic two-sided path door on the front of the printer. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 128
6. Close the automatic two-sided path door. 7. Reinsert the main input tray (Tray 2). 8. Open the automatic two-sided path door on the back of the printer. 118 Chapter 6 Problemsolving ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 129
9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 10. Close the automatic two-sided path door. ENWW Clearing jams 119 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 130
the computer is unable to discover the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer, perform the following steps: 1. computer's network connections are working properly (Windows only), perform the following steps: ● On the Windows desktop, double-click My Network Places or - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 131
state (from 5 to 30 seconds). ● Two minutes after the printer reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the printer. ● If the IP address is still zeros, Contact HP support. ENWW Wired network setup problemsolving 121 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 132
122 Chapter 6 Problemsolving ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 133
A Printer specifications This appendix provides information on the following topics: ● Environmental specifications ● Acoustic emissions ● Electrical specifications ● Physical specifications ● Printer capacities and ratings ● Memory specifications ● Port availability ENWW 123 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 134
104° F) ● Humidity: 10 to 80 percent (no condensation) Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. 124 Appendix A Printer specifications ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 135
(A) Ready (PowerSave): essentially inaudible Note Note HP LaserJet 1320n printer Sound power level Sound pressure level bystander position hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. Configuration tested: HP LaserJet 1320 base unit, standard tray, A4 paper - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 136
ppm): 340 watts (average) ● During Ready (Standby) and PowerSave*: 6 Watts * Instant on fuser technology ● Off: - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 137
Note HP LaserJet 1320nw printer (average) ● During Ready (Standby) and PowerSave*: 6 Watts * Instant on fuser technology ● Off: - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 138
Physical specifications Note Dimensions Weight (2,500-page cartridge installed) ● Width: 350 mm (16.8 inches) ● Depth: 352 mm (13.9 inches) ● Height: 256 mm (10.0 inches) HP LaserJet 1160 printer: 10.7 kg (23.6 lb) HP LaserJet 1320 series printer: 11.3 kg (24.9 lb) Values are current as of April - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 139
input tray (Tray 3) capacity (HP LaserJet 1320 series printer or Q2485A) Top (face down) output bin capacity Minimum paper size Maximum paper size Media weight Base memory Upgrade memory expansion HP LaserJet 1320 series printer only Print resolution Duty cycle PCL PS HP LaserJet 1160 printer: ● 20 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 140
Memory specifications Base memory Upgrade memory expansion 16 MB RAM 100-pin, 66 MHz minimum speed 130 Appendix A Printer specifications ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 141
Port availability USB Network (HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only) Wireless (HP LaserJet 1320nw printer only) Parallel (HP LaserJet 1160 and HP LaserJet 1320 printers only) Compatible with USB 2.0 specifications RJ-45, Ethernet 10/100 802.11b/g ● IEEE-1284B - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 142
132 Appendix A Printer specifications ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 143
a Class B digital device, pursuant to Part 15 of the FCC rules. These limits not installed and used in accordance with the instructions, it may cause harmful interference to radio /TV technician. Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 144
Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: Regulatory Model 3): Product Options: HP LaserJet 1160 BOISB-0402-02 ALL conforms to the following Product Specifications: Safety: IEC 60950:1999 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 145
Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name 4): Regulatory Model 3): Product Options: HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn/HP LaserJet - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 146
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 147
, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 1160, HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn, HP LaserJet 1320nw -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 148
less toner, which might extend the life of the print cartridge. Paper use This product's automatic/manual two-sided printing (duplexing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 149
, drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 48 countries/ regions. Multilingual program information and instructions are included in every new HP print cartridge and - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 150
.com/ go/environment/. ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material safety data sheets 140 Appendix B Regulatory information - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 151
Material safety data sheet Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html/. ENWW Material safety data sheet 141 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 152
142 Appendix B Regulatory information ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 153
C Warranty and licensing Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 1160 and HP LaserJet 1320 series printers DURATION OF LIMITED WARRANTY One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 154
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 144 Appendix C Warranty and licensing ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 155
FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 156
specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and the print samples) or contact HP customer support. At HP's option, HP will either replace - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 157
D HP parts and accessories This appendix provides information on the following topics: ● Ordering supplies and accessories ● 10/100 networking and wireless print servers ● Using HP print cartridges ● DIMMs (memory or font) ENWW 147 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 158
media guide Replacement print cartridges for the HP LaserJet 1320 series printer. Q5949A (2,500-page cartridge Q5949X (6,000-page cartridge) A guide to using paper and other print media with HP LaserJet printers. 5963-7863 Note This document can be downloaded from http://www.hp.com/ support - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 159
(LJ1160) Used to keep multiple RM1-1298-000 sheets from feeding through the printer path. Accessories 250-sheet paper feeder (Tray 3) This is an accessory for the HP LaserJet 1320 series printer. It provides an additional 250-sheet input tray. Q5931A ENWW Ordering supplies and accessories 149 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 160
and wireless print servers hp LaserJet 1160 and hp LaserJet 1320 series printer Item and description HP Jetdirect 170x external print server for Ethernet (parallel port) HP Jetdirect 175x fast-Ethernet external print server (value line, USB port) Must be Version C or later. HP Jetdirect 300x print - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 161
quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty. The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by Hewlett-Packard. CAUTION Storing print cartridges Do not - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 162
in cold water. Hot water sets toner into the fabric. 3. Reinsert the print cartridge into the printer, and close the print cartridge door. If the print is still light, install a new print cartridge. See Changing the print cartridge for instructions. 152 Appendix D HP parts and accessories ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 163
of paper. 2. Remove the new print cartridge from the packaging. 3. Bend the tab on the left side of the cartridge to break it loose. 4. Pull the tab until all the tape is removed from the cartridge. Put the tab in the print cartridge box to return for recycling. ENWW Using HP print cartridges 153 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 164
the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 154 Appendix D HP parts and - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 165
(RAM only) to the HP LaserJet 1320 series printer, you can print more complex print jobs. To install a DIMM, follow the instructions below: Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 166
of the circuit board. The gold contacts should be pointing left and the cutouts should be at the top left and center left. 156 Appendix D HP parts and accessories ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 167
bottom, should rotate inward. To snap the cam latches into place, press the handles toward each other. 7. Close the left side panel and the print cartridge door. 8. Plug the printer back in, and turn on the power switch. ENWW DIMMs (memory or font) 157 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 168
, follow the instructions below: Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM. 1. Turn off the power switch, and unplug the printer. 2. Open the print cartridge door - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 169
3. To unlock the cam latches, press them outward. 4. Grasp the DIMM on the edge, gently pull straight out, and remove the DIMM from the printer. Note Store the DIMM in an antistatic bag. ENWW DIMMs (memory or font) 159 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 170
5. Close the left side panel and the print cartridge door. 6. Plug all of the cables connected to the printer back in, and turn on the power switch. 160 Appendix D HP parts and accessories ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 171
E Service and support This appendix provides information on the following topics: ● Hardware service ● Extended warranty ● Guidelines for repacking the printer ● How to contact HP ENWW 161 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 172
the warranty period, Hewlett-Packard offers the following support options: ● Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location. ● Hewlett-Packard authorized service provider: You can - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 173
components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer may purchase an HP Care Pack up to one year from the date of purchase of the HP product. For more information, contact the HP Customer Care Service and Support group. See Quick - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 174
of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer. ● Hewlett-Packard recommends that you insure the equipment for shipment. 164 Appendix E Service and support ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 175
How to contact HP If you need to contact HP for service or support, use one of the following links: ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/supportlj1320/ for the HP LaserJet 1320 series printer. ● World Wide, see http - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 176
166 Appendix E Service and support ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 177
80 choosing media 48 paper 48 cleaning media path 72 pickup roller 79 print cartridge area 70 printer 70 clearing jams 108 configuration HP LaserJet 1160 printer 3 HP LaserJet 1320 printer 3 HP LaserJet 1320n printer 4 HP LaserJet 1320nw printer 4 HP LaserJet 1320tn printer 4 Configuration page 28 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 178
87 Toner 5 Wireless 5 loading media 250-sheet input tray (Tray 2 or Tray 3) 50 single-sheet priority input slot (Tray 1) 50 M Macintosh common problems 93 PPDs 17 printing errors 94 software 16 troubleshooting 93 main input tray location 5 main input tray (Tray 2) loading 50 media path 7 manual feed - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 179
148 output bin removing jams 113 output bin, top manual two-sided printing 59 output path, straight-through 8 overview, printer 5 P paper problems and solutions 43 selecting 48 supported sizes 18 using 43 paper handling problems 98 parallel cable, connecting 21 parallel port location 5 pickup - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 180
a jammed page 108 repacking the printer 164 170 Index repair contacting HP 165 hardware service 162 replacement parts 149 S saving toner 151 selecting media 48 paper 48 separation pad, changing 80 service contacting HP 165 hardware 162 settings changing default settings for Windows 98, 2000, Me 13 - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 181
printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 Troubleshooting tab (HP toolbox) 30 two-sided printing automatic 57 manual - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 182
172 Index ENWW - HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 183
- HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 184
© 2004 Hewlett-Packard Development Company, L.P. www.hp.com *Q5927-90913* *Q5927-90913* Q5927-90913
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-
181
-
182
-
183
-
184
 |
 |
Use
HP LaserJet
1160, 1320, 1320n,
1320tn, 1320nw