HP 14-cf2000 User Guide

HP 14-cf2000 Manual

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  • HP 14-cf2000 | User Guide - Page 1
    User Guide
  • HP 14-cf2000 | User Guide - Page 2
    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    Table of contents 1 Getting started ...1 Best practices ...1 More HP resources ...1 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Keyboard area ...7 Touchpad ...7 Touchpad settings ...7 Lights ...8 Button, vent, and
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    on battery power ...29 Using HP Fast Charge (select products only 29 Displaying battery charge ...29 Finding battery information in HP Support Assistant (select products only 30 Conserving battery power ...30 Identifying low battery levels ...30 Resolving a low battery level ...31 Resolving a low
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    Internet security software ...39 Using antivirus software ...39 Using firewall software ...39 Installing software updates ...40 Using HP Device as a Service (select products only 40 Securing your wireless network ...40 Backing up your software applications and information 40 Using an optional
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    Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ...44 Installing HP PC Hardware Diagnostics Windows 44 Using HP PC Hardware Diagnostics UEFI ...44 Starting HP PC Hardware Diagnostics UEFI 45 Downloading HP PC Hardware Diagnostics UEFI to a USB flash
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    (WCAG 56 Legislation and regulations ...56 Useful accessibility resources and links ...57 Organizations ...57 Educational institutions ...57 Other disability resources ...57 HP links ...58 Contacting support ...58 Index ...59 xi
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    xii
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    .hp.com/support, and follow the instructions to find your product. ● Online chat with an HP technician ● Support telephone numbers ● Replacement parts videos (select products only) ● Maintenance and service guides ● HP service center locations Safety & Comfort Guide To access this guide: ▲ Type HP
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    . IMPORTANT: You must be connected to the Internet to access the latest version of the user guide. Specific warranty information about this computer *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries
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    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they're located, and how they work. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and
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    Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal , see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box and then select
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    Left side Table 2-2 Left-side components and their descriptions Component (1) Security cable slot (2) USB Type-C port (3) Memory card reader (4) Drive light (select products only) Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
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    Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn on the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Choose a setting. To turn on the touchpad: 1. Type touchpad settings in the taskbar search box, and then press
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    Lights Table 2-5 Lights and their descriptions Component (1) Caps lock light (2) Mute light Description On: Caps lock is on, which switches the key input to all capital letters. ● On: Computer sound is off. ● Off: Computer sound is on. 8 Chapter 2 Getting to know your computer
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    Button, vent, and speakers Table 2-6 Button, vent, and speakers and their descriptions Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in
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    Special keys Table 2-7 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with another key. Opens
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    Action keys The action keys on your computer perform specific functions and vary by computer. To determine which keys are on your computer, look at the icons on your keyboard and match them to the descriptions in this table. ▲ To use an action key, press and hold the key. Table 2-8 Action keys and
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    Table 2-8 Action keys and their descriptions (continued) Icon Description Increases speaker volume incrementally while you hold down the key. Mutes or restores speaker sound. Mutes the microphone. Turns the touchpad on or off. Turns the airplane mode and wireless feature on or off. NOTE: The
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    provide information that you might need when you troubleshoot system problems or travel internationally with the computer. Labels can the bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you might be asked for the serial
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    Table 2-11 Service label components (continued) Component (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices
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    system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or
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    a network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator's computer. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device. NOTE: If
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    -in (microphone) combo jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 21. Before connecting speakers, lower the volume
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting video devices using an HDMI cable (select products
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    then select System. Under Display, select the appropriate resolution, and then select Keep changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting devices to a USB Type-C port (select products only
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    5 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more of the following methods: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving
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    To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select touchpad. Under Four-finger gestures, in the Taps box, select a gesture setting. Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe
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    Using an optional keyboard or mouse An optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select
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    of time. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products only) on page 28. Initiating and exiting Sleep You can initiate Sleep in
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 10 seconds. ● If
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    Assistant (select products only) To access battery information: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery
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    charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section
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    ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you disconnect external power: ● The computer switches to
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    run more efficiently. To run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
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    taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for updates and messages. 3. Follow the on-screen instructions. Updating using Windows 10 S To update programs
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    ● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) ● Static-free cloth wipes IMPORTANT: Avoid strong cleaning solvents or germicidal wipes that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product
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    - Back up your information to an external drive. - Remove all discs and all external media cards, such as memory cards. - Turn off and then disconnect all external devices. - Shut down the computer. ● Take a backup of your information. Keep the backup separate from the computer. ● When traveling by
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    password, select Add. 3. Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up a PIN. IMPORTANT: more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select
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    on your computer should be regularly updated to correct security problems and improve software performance. IMPORTANT: Microsoft sends out alerts updates, select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP DaaS is a cloud-based
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    contains information regarding installing and troubleshooting the file. Determining the BIOS options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or instructions. ● In Windows, press CTRL+Alt+S. Starting Setup Utility (BIOS) 41
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP 14-cf2000 | User Guide - Page 55
    Support Assistant: a. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. b. Select Troubleshooting onscreen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading
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    the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that displays on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and
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    The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics
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    1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC
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    ● Set a location for storing the test results. You can also set the user name and password settings used for uploads. ● Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Turn on or restart the
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    flash drive. To download the tool: ▲ Go to the Microsoft Store and search for HP Cloud Recovery. For details, go to http://www.hp.com/support, search for HP Cloud Recovery, and then select "HP PCs - Using the Cloud Recovery Tool (Windows 10, 7)." 48 Chapter 11 Backing up, restoring, and recovering
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    only) on page 48. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the
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    device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 50 Chapter 11 Backing up, restoring, and recovering
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    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP 14-cf2000 | User Guide - Page 64
    Operating environment Table 12-2 Operating environment specifications Factor Metric Temperature Operating 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
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    Policy establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in improves assistive technology relevant to HP products and services. ● Support and contribute to industry standards and guidelines for
  • HP 14-cf2000 | User Guide - Page 67
    , HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally
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    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    ● United Kingdom ● Australia ● Worldwide Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only
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    HP links Our contact webform HP comfort and safety guide HP public sector sales Contacting support NOTE: Support is in English only. ● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products: - Use TRS/VRS/WebCapTel to call (877) 656-7058
  • HP 14-cf2000 | User Guide - Page 71
    to LAN 18 connector, power 4 corporate WLAN connection 16 critical battery level 30 customer support, accessibility 58 D data transfer 22 Disk Cleanup software 33 Disk Defragmenter software 33 display HP 3D DriveGuard 33 HP Assistive Policy 54 HP Device as a Service (HP DaaS) 40 Index 59
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    43 HP Recovery media recovery 49 HP resources 1 HP Sure Recover 50 HP Touchpoint Manager 40 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 left side components 5 lights AC adapter and battery 4 camera 6 caps lock 8 drive 5 mute 8 power 5 RJ-45
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    brightness action keys 11 Section 508 accessibility standards 56 security cable slot, identifying 5 security cable, installing 40 serial number, computer 13 service labels, locating 13 Setup Utility (BIOS) passwords 38 shipping the computer 35 shutdown 28 Sleep exiting 27 initiating 27 Sleep and
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