HP 15-d027cl HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook
HP 15-d027cl Manual
View all HP 15-d027cl manuals
Add to My Manuals
Save this manual to your list of manuals |
HP 15-d027cl manual content summary:
- HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 1
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 255 G2 Notebook PC Maintenance and Service Guide - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 2
-001 Product notice This guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available on all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 3
the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 4
iv Safety warning notice - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 5
...34 Sequential part number listing ...35 4 Removal and replacement procedures ...45 Preliminary replacement requirements ...45 Tools required ...45 Service considerations ...45 Plastic parts ...45 Cables and connectors ...45 Drive handling ...46 Grounding guidelines ...46 Electrostatic discharge - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 6
83 Fan/heat sink assembly ...88 Processor ...95 Power connector cable ...97 Card reader board ...99 Speakers ...101 RTC battery ...102 Hard drive connector ...104 Weight ...106 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 107 Starting Setup Utility (BIOS) ...107 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 7
Restoring factory settings in Computer Setup 116 Updating the BIOS ...116 Determining the BIOS version ...116 Downloading a BIOS update ...117 Using Advanced System Diagnostics ...117 8 Specifications ...119 Computer specifications ...119 39.6-cm (15.6-in) display specifications ...120 Hard drive - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 8
130 Recovering the original system using HP Recovery Manager 130 What you need to know 130 Recovering using HP Recovery partition (select models only 131 Recovering using the recovery for specific countries and regions 142 14 Recycling ...145 Battery ...145 Display ...145 Index ...151 viii - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 9
1 Product description Intel HM76 Express Chipset models Category Description Product name HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC Processors Intel i5-3230M processor (2.6-GHz, 3-MB cache, 35 W) Intel i3- - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 10
drive Supports no optical drive option Audio/video Single digital microphone HD audio Dual speakers HP TrueVision HD webcam (fixed, no tilt with activity LED, 1280×720 by 30 frames per second) Ethernet Integrated 10/100 network interface card (NIC) Integrated 10/100/1000 NIC (HP 250 models - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 11
4.0 Combo Adapter ● QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter External media card HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Push Insertion/Removal √ √ √ √ Ports AC Smart Pin adapter plug √ √ √ √ Headphone/microphone in combo jack √ √ √ √ HDMI version - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 12
drive ● WLAN module Non-touch ; Non-touch; Touch; Touch; UMA discrete UMA discrete √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Intel Bay Trail chipset models Category Product name Processors Chipset Graphics Panel Description HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 13
Supports zero power optical drive Supports no optical drive option Single digital microphone HD audio Dual speakers HP TrueVision HD webcam (fixed, no tilt with activity LED, 1280×720 by 30 frames per second) Integrated 10/100 network interface card (NIC) Non-touch; UMA √ √ √ √ √ Touch - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 14
.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter External media card HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Push Insertion/Removal Ports AC Smart Pin adapter plug Headphone/microphone in combo jack HDMI version 1.4 supporting 1920 ×1200 @ 60Hz RJ-45 (Ethernet, includes link and - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 15
replaceable parts: ● AC adapter ● Battery ● Memory modules (2) ● Optical drive ● WLAN module Non-touch; UMA Touch; UMA √ √ √ √ √ √ AMD models Category Description Product name HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 16
following hard drives: ● 1-TB, 5400-rpm, 9.5-mm ● 750-GB, 5400-rpm, 9.5-mm ● 500-GB, 5400-rpm, 9.5-mm or 7.0-mm ● 320-GB, 5400-rpm, 9.5-mm or 7.0-mm Fixed Serial ATA 9.5-mm tray load DVD+/-RW Double-Layer SuperMulti Supports zero power optical drive Supports no optical drive option Single digital - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 17
1x1 Wi-Fi + BT 4.0 Combo Adapter ● QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter √ √ √ HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Push Insertion/Removal √ √ √ √ AC Smart Pin adapter plug √ √ √ √ Headphone/microphone in combo jack √ √ √ √ HDMI version - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 18
Security Lock Support Intel Anti-Theft Support Intel IPT OTP support Operating system Preinstalled: ● Windows 8.1 ● Ubuntu ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Memory modules (2) ● Optical drive ● WLAN module Non-touch; Non-touch; Touch; Touch; UMA - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 19
disc. NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Optical drive eject button (select models Releases the disc tray. only) Right side 11 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 20
battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using battery television, any compatible digital or audio component mouse, external drive, printer, guide in Windows 8, from the Start screen, type support, and then select the HP Support - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 21
Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 22
with wireless local area networks (WLANs) (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide or region. To access this guide in Windows 8, from the Start screen, type support, and then select the HP Support Assistant app. 14 Chapter 2 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 23
Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 24
sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. 16 Chapter 2 External component identification - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 25
: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. To learn more about your power settings, see your power options. In Windows 8, from the Start screen - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 26
from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. Alternates between the navigational and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 27
to cycle on and off during routine operation. (4) Battery release latch Releases the battery. (5) Speaker openings (2) Produce sound. (6) Service door Provides access to the wireless LAN (WLAN) module slot, the memory module slots, and the optical drive bay (select models only). Bottom 19 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 28
remove the module to restore computer functionality, and then contact support through Help and Support. In Windows 78, from the Start screen, type help, and then select Help and Support. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 29
Component (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model number (select models only) Component (1) Serial number (2) Product number (3) Warranty period Labels 21 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 30
Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 31
3 Illustrated parts catalog Computer major components Computer major components 23 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 32
Red 747123-001 ● Blue 750199-001 ● Purple 750200-001 For use in Compaq 15 models: ● Gray 747124-001 ● Blue 750201-001 ● Purple 750202-001 Top cover (includes keyboard): For use in black HP 15 and Compaq 15 models: ● For use in the United States 747140-001 ● For use in France 747140 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 33
● For use in French Canada ● For use in Denmark, Finland, and Norway ● For use in the Czech Republic and Slovakia For use in white HP 15 and Compaq 15 models: ● For use in the United States ● For use in France ● For use in Italy ● For use in Spain ● For use in Portugal ● For use - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 34
● For use in French Canada ● For use in Denmark, Finland, and Norway ● For use in the Czech Republic and Slovakia For use in blue HP 15 and Compaq 15 models: ● For use in the United States ● For use in Greece ● For use in Saudi Arabia ● For use in Russia ● For use in Thailand ● For - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 35
use in the Netherlands ● For use in French Canada For use in gray HP 15 and Compaq 15 models: ● For use in the United States ● For use in the United Canada ● For use in Denmark, Finland, and Norway For use in black HP 250 and HP 255 models: ● For use in the United States ● For use in the United - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 36
processors: ● UMA graphics ● Discrete graphics Power connector cable USB board (includes cable) Card reader board (includes cable) System board (includes replacement thermal materials): For use only in models with Intel processors: ● UMA graphics, Intel HM86 chipset, without Windows 8 ● UMA graphics - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 37
Standard ● UMA graphics, Celeron N2810 processor, Windows 8 Professional For use in models with an AMD A6-5200 processor and UMA graphics: ● Without Windows 8 : ● Without Windows 8 ● Windows 8 Standard For use only in models with an AMD E1-2100 processor and discrete graphics: ● Without Windows - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 38
not include bracket): NOTE: The hard drive bracket is available using spare part number 747117-001. 1-GB, 5400-rpm, 2.5-in 750-GB, 5400-rpm, 2.5-in 500-GB, 5400-rpm 320-GB, 5400-rpm, 2.5-in (for use only in HP 250 models) Speakers (includes left and right speakers and cable) Battery: 4-cell, 41-Whr - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 39
screw covers): For use with HP 15 models For use with Compaq 15 models For use with HP 250 and HP 255 models Webcam/microphone module Raw display panel (39.6-cm [15.6-in], HD, WLED, BrightView) For use in HP 15 and Compaq 15 models For use in HP 250 and HP 255 models Hinges (left and right) Display - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 40
Item (7) Component Display enclosure: For use in HP 15 and Compaq 15 models: ● Black ● White ● Red ● Blue ● Gray ● Purple For use in HP 250 and HP 255 models ● Black Mass storage devices Component Hard drive, SATA; does not include bracket): 1-GB, 5400-rpm, 2.5-in 750-GB, 5400-rpm, 2.5-in 500-GB, - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 41
Item (1) (2) Component Plastics Kit, includes: Service door Optical drive cover (for use in models without an optical drive) Rubber Kit Component Rubber Kit for use in HP 15 and Compaq 15 models Rubber Kit for use in HP 250 models Rubber Kit for use in HP 255 models Display rubber pieces for back - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 42
HP Smart AC adapter (for use in China and India only) For use with computer models equipped with UMA graphics: ● 65-W non-PFC HP Smart AC adapter (for use in all countries except China and India) ● 65-W non-PFC EM HP Smart HP 15 and Compaq 15 models For use in HP 250 models For use in HP 255 models - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 43
, 2.5-in SATA hard drive for use only in HP 250 models (does not include cable or bracket) 750-GB, 5400-rpm, 2.5-in SATA hard drive (does not include cable or bracket) 500-GB, 5400-rpm, 2.5-in SATA hard drive (does not include cable or bracket) Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter Intel Core - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 44
EM HP Smart AC adapter (for use in China and India only) Atheros AR9565 802.11bgn 1x1 WiFi + Card reader board (includes cable) Plastics Kit (includes service door and optical drive cover (for use in models without an optical drive) Raw display panel for use in HP 15 and Compaq 15 models RTC battery - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 45
8 Professional (includes replacement thermal materials) Top cover with keyboard for use in black HP 15 and Compaq 15 models in the United States Top cover with keyboard for use in black HP 15 and Compaq 15 models in France Top cover with keyboard for use in black HP 15 and Compaq 15 models in Italy - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 46
for use in black HP 15 and Compaq 15 models in Romania Top cover with keyboard for use in black HP 15 and Compaq 15 models in Thailand Top cover with keyboard for use in black HP 15 and Compaq 15 models in Japan Top cover with keyboard for use in black HP 15 and Compaq 15 models in Taiwan Top cover - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 47
keyboard for use in red HP 15 and Compaq 15 models in Spain Top cover with keyboard for use in red HP 15 and Compaq 15 models in Portugal Top cover with keyboard for use in red HP 15 and Compaq 15 models in Turkey Top cover with keyboard for use in red HP 15 and Compaq 15 models in Greece Top cover - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 48
with keyboard for use in gray HP 15 and Compaq 15 models in Denmark, Finland, and Norway Webcam/microphone module System board for use only with computer models without Windows 8 and equipped with an AMD A4-5000 processor and UMA graphics (includes replacement thermal materials) System board for use - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 49
, Finland, and Norway Top cover with keyboard for use in black HP 250 and HP 255 models in the Czech Republic and Slovakia Display bezel for use with HP 250 and HP 255 models Top cover with keyboard for use in blue HP 15 and Compaq 15 models in the United States Sequential part number listing 41 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 50
in blue Compaq 15 models Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen, for use in purple Compaq 15 models Rubber Kit for use in HP 255 models System board for use only in models with UMA graphics, Pentium N3510 processor, without Windows 8 (includes replacement thermal materials - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 51
Spare part number 753100-601 756215-001 Description System board for use only in models with UMA graphics, Celeron N2820 processor, and Windows 8 Professional (includes replacement thermal materials) Rubber Kit for use in HP 250 models Sequential part number listing 43 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 52
44 Chapter 3 Illustrated parts catalog - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 53
and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 54
with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 55
items on a grounded surface before removing items from their containers. ● Always be properly grounded when touching a component or assembly. ● surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 56
of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic mats Voltage protection level 1,500 V 7,500 V 5,000 V 48 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 57
special note of each screw's size and location during removal and replacement. Battery Description 4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31-Whr, 2.8-Ah Li-ion battery Spare part number 740715-001 746641-001 Before disassembling the computer, follow these steps: 1. Shut down the computer - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 58
about removing the display assembly in its entirety. Description Raw display panel for use in HP 15 and Compaq 15 models Raw display panel for use in HP 250 models and HP 255 models Display bezel for use with HP 15 models Display bezel for use with Compaq 15 models Display bezel for use with HP 250 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 59
2. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.5 screws (2) (3) of the display bezel until the bezel disengages from the display enclosure. 4. Remove the display bezel (4). 5. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 60
c. Lift to disengage the adhesive that secures the webcam/microphone module to the display, and then remove the module (2). 6. To remove the display panel: a. Remove the six Phillips PM2.5×4.0 screws (1) that secure the display panel to the enclosure, and then rotate the display panel and hinges - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 61
b. Remove the six Phillips PM2.0×3.0 screws (1) that secure the display panel to the hinges, and then rotate the display panel onto the keyboard (2). Component replacement procedures 53 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 62
c. On the back of the display panel, release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect (2) and remove (3) the cable. Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. 54 Chapter - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 63
Remove the battery (see Battery on page 49). To remove the service door: 1. Remove the service door screw (1). 2. Slide the service door toward the front of the computer (2), and then lift up and remove the service door (3). Reverse this procedure to install the service door. Component replacement - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 64
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49). 5. Remove the service door (see Service door on page 55). To remove the optical drive: 1. Remove the Phillips PM2.5×6.5 screw (1) that secures the optical drive to the computer. 2. Insert a screwdriver or - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 65
6. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures 57 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 66
WiFi + BT4.0 combo Adapter Realtek RTL8188EE 802.11bgn Wi-Fi Adapter Spare part number 675794-001 690020-001 733476-001 709848-001 CAUTION: To prevent an unresponsive system, replace Remove the battery (see Battery on page 49). 5. Remove the service door (see Service door on page 55). To remove - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 67
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Component replacement procedures 59 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 68
computer. 4. Remove the battery (see Battery on page 49). 5. Remove the service door (see Service door on page 55). To remove a memory Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. 60 Chapter 4 Removal and replacement - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 69
Finland, and Norway ● For use in the Czech Republic and Slovakia Top cover with keyboard for use in white HP 15 and Compaq 15 models: ● For use in the United States ● For use in France ● For use in Italy ● For use in 747141-061 747141-071 747141-131 747141-141 Component replacement procedures 61 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 70
the Czech Republic and Slovakia Top cover with keyboard for use in red HP 15 and Compaq 15 models: ● For use in the United States ● For use in France ● For use in Japan ● For use in Taiwan 62 Chapter 4 Removal and replacement procedures Spare part number 747141-151 747141-161 747141-171 747141-211 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 71
Finland, and Norway ● For use in the Czech Republic and Slovakia Top cover with keyboard for use in blue HP 15 and Compaq 15 models: ● For use in the United States ● For use in Greece ● For use in Saudi Arabia ● For use 747143-041 747143-051 747143-071 747143-131 Component replacement procedures 63 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 72
Denmark, Finland, and Norway Top cover with keyboard for use in black HP 250 and HP 255 models: ● For use in the United States ● For use in the For use in Israel ● For use in Switzerland 64 Chapter 4 Removal and replacement procedures Spare part number 747143-141 747143-151 747143-161 747143-171 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 73
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: 5. Remove the service door (see Service door on page 55). NOTE: When replacing the top cover, be sure that the power button board and cable - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 74
the following cables: (1): Power button board cable (2): Keyboard cable (3): Touchpad cable 3. Remove the 14 Phillips PM2.5×6.0 screws that secure the top cover to the computer. 4. (1) until the left and right sides disengage from the base enclosure. 66 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 75
6. Remove the top cover (2). Reverse this procedure to install the top cover/keyboard. Note the antenna routing path on the bottom of the computer when reassembling the computer. Component replacement procedures 67 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 76
747128-001 Before removing the power Remove the battery (see Battery on page 49), and then remove the following components: 5. Remove the service door (see Service door on page 55). 6. Remove Remove the two Phillips PM2.0×3.0 screws (2) that secure the power button board to the top cover. 4. Remove - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 77
board (includes cable) Spare part number 747127-001 Before removing the TouchPad button board, follow these steps: 1. computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: 5. Remove the service door (see Service door on page 55). 6. Remove the top - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 78
not require that you remove the entire display assembly from the computer. Description Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen, for use in black HP 15 models Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen, for use in white HP 15 models Display assembly (39 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 79
Remove the battery (see Battery on page 49). 5. Disconnect the WLAN module antenna cables from the WLAN module (see WLAN module on page 58). 6. Remove the following components: ● Service door (see Service CAUTION: Support the display assembly when removing the following screws. Failure to support the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 80
in the Rubber Kit, spare part number 747133-001 for HP 15 and Compaq 15 models, 756215-001 for HP 250 models, and 751418-001 for HP 255 models. NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. 72 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 81
(4). NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. 2. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you. b. Disconnect the cable (1) from the module. Component replacement procedures 73 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 82
: a. Remove the six Phillips PM2.5×4.0 screws (1) that secure the display panel to the enclosure, and then rotate the display panel (2) onto the computer. NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. 74 Chapter 4 Removal and replacement - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 83
b. On the back of the display panel, release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect (2) and remove (3) the cable. c. Remove the panel from the display enclosure. 4. To remove the display hinges: Component replacement procedures 75 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 84
panel. b. Remove the display hinges (2). 5. To remove the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips (1) built into the display enclosure. b. Remove the wireless antenna cables and transceivers (2). 76 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 85
6. To remove the display/webcam cable, release the webcam connector (1), webcam cable (2), and display cable (3) from the routing path built into the display enclosure. 7. If replacing the display enclosure, be sure that the other subcomponents (including the webcam/ microphone module, the antenna - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 86
Lift the cable to disengage the adhesive that secures it to the hard drive (2). 4. Remove the Phillips PM2.5×5.0 screw (3) that secures the USB board to the base enclosure. 5. Remove the USB board (4). Reverse this procedure to install the USB board. 78 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 87
the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● Top cover (see Top cover/keyboard on page 61) To remove the hard drive: 1. Lift the USB board cable to disengage the adhesive that secures it to the hard drive (1) 2. Remove - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 88
4. Disconnect the connector from the hard drive (4). 5. To remove the hard drive bracket, remove the four Phillips PM2.5×3.0 screws (1) that secure the bracket to the hard drive. 80 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 89
6. Remove the hard drive bracket from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 81 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 90
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● Top cover (see Top cover/keyboard on page 61) Remove the optical drive connector: 1. Disconnect the cable from the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 91
system board spare part kit includes replacement thermal materials. NOTE: Intel models come with removable processors. AMD models come with processors soldered to the system board that cannot be removed or replaced. Description System boards for use in models with Intel processors: ● UMA graphics - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 92
System board for use only in models with an AMD E1-2100 processor and Remove the battery (see Battery on page 49). 5. Remove the following components: ● Service door (see Service removed or replaced. To remove the system board: 1. Position the computer upside down, and then disconnect the hard drive - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 93
Component replacement procedures 85 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 94
the computer upright, and then disconnect the following cables from the system board: (2): Speaker cable (3): USB board cable (4): Optical drive connector cable 3. Remove the seven Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure. 4. Lift the plastic tape from atop - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 95
5. Lift the side opposite of the connectors of the system board (3), and then pull the system board away from the connectors to remove it (4). Reverse this procedure to install the system board. Component replacement procedures 87 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 96
fan/heat sink assembly spare part kit includes replacement thermal materials. Description Models with Intel processors: ● UMA graphics and from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 97
Remove the fan: a. Disconnect the fan cable (1) from the system board. b. Remove the fan from the clip on the system board (2). c. Remove the fan (3). Intel processor and UMA graphics (not Bay Trail) Intel processor and discrete graphics (not Bay Trail) Component replacement procedures 89 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 98
Remove the heat sink: a. Loosen the four Phillips screws that secure the heat sink to the system board (1). b. Remove the heat sink (2) from the system board. AMD processor and discrete graphics 90 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 99
material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal materials are included with the fan/ heat sink assembly, processor, and system board spare part kits. Intel Bay Trail processor and UMA - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 100
● Thermal paste is used on the processor (1) and the heat sink section (2) that services it Intel processor and discrete graphics (not Bay Trail) 92 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 101
used on the graphics subsystem chip (3) and the heat sink section (4) that services it Intel processor and UMA graphics (not Bay Trail) ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it AMD processor with discrete graphics Component replacement procedures 93 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 102
● Thermal paste is used on the processor (1) and the heat sink section (2) that services it AMD processor with UMA graphics ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it 94 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 103
models equipped with an Intel processor. AMD processors come soldered to the system board and cannot be removed or replaced. NOTE: The processor spare part kit includes replacement Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 104
the processor (3) straight up, and then remove it. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 96 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 105
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● WLAN module (see WLAN module on page 58) ● Top cover (see Top - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 106
4. Remove the power connector cable (3). Reverse this procedure to install the power connector cable. 98 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 107
. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● WLAN module (see WLAN module on page 58) ● Top cover (see Top cover/keyboard on page 61) ● System board (see System board on page 83) Remove the card reader - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 108
4. Remove the card reader board (3). Reverse this procedure to install the card reader board. 100 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 109
number 747135-001 Before removing the speakers, follow Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door remove the speakers: 1. Remove the four Phillips PM2.5×4.0 screws (1) that secure the speakers to the computer. 2. Remove - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 110
and then remove the following components: ● Service door (see Service door on page 55) ● WLAN module (see WLAN module on page 58) ● Top cover (see Top cover/keyboard on page 61) ● System board (see System board on page 83) To remove the RTC battery: 102 Chapter 4 Removal and replacement procedures - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 111
1. Position the system board upside down. 2. Disconnect the battery cable from the system board (1), and then lift the battery up and off the system board (2). Reverse this procedure to install the RTC battery. Component replacement procedures 103 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 112
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● WLAN module (see WLAN module on page 58) ● Hard drive (see Hard drive on page 79) ● Top cover (see Top cover - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 113
2. Remove the hard drive connector (2). Reverse this procedure to install the hard drive connector. Component replacement procedures 105 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 114
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49), and then remove the following components: ● Service door (see Service door on page 55) ● WLAN module (see WLAN module on page 58) ● Hard drive (see Hard drive on page 79) ● Top cover (see Top cover - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 115
5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 116
begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. 108 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 117
Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 109. b. Hard drive c. BIOS 2. When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 118
110 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 119
such as disk drives, display, keyboard bottom of the screen. NOTE: Use extreme HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 120
, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 121
for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 122
114 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 123
on the system (such as disk drives, display, keyboard, mouse, and be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these return to the main Computer Setup screen, press esc, and then follow the on-screen instructions. NOTE: You can use either - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 124
the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 125
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. Click the option for software and driver downloads, type your computer model number in the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 126
a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to make sure that the main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 127
(touch models) Depth 25.2 cm 9.2 in Width 37.8 cm 14.88 in Height Touch Non-touch 2.98 cm 2.81 cm 1.17 in 1.11 in Weight Touch Non-touch 2.75 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 128
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time 8 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 45% typical U.S. 15.6-in 120 Chapter 8 Specifications - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 129
temperature 0°C to 60°C (32°F to 140°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 320-GB* (9.5 mm) 7.0 mm or 9.5 mm 100.4 mm 69.9 mm 98 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 130
DVD±RW SuperMulti DL Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc cm (0.59 in) Write: CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 μm CD < 175 ms < 285 ms Line-out, 0.7 Vrms 2 MB DVD < 230 ms < - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 131
Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 132
, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 133
have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 125. ● If you wish to remove the recovery partition to reclaim hard drive space, HP - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 134
you want to boot from. 4. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 135
up the computer, you should create recovery discs or a recovery flash drive using HP Recovery Manager. You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted. A system recovery reinstalls the original operating system, and then - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 136
screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 130. Creating system restore points A system restore point is a snapshot of certain hard drive example, if you download a photo from a digital camera and then restore the computer to the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 137
screen image is added to the document. 4. Save and print the document. What you need to know ● You can back up your information to an optional external hard drive, a flash drive, a network drive software to remove a malicious program. ◦ After adding information that is hard to replace, such as - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 138
left pane, click System Protection. 3. Click the System Protection tab. 4. Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or if files become corrupt - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 139
will fail. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you to restore your system without the need for recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is still working. To - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 140
1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 132 Chapter 10 Backing up, restoring, and recovering in Windows 7 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 141
the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW optical drive. You can also restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive. Backing up your information 133 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 142
hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 143
memory in industrystandards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel®-based - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 144
tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 hours. 2. Remove and retain the storage drive or clear the contents of the drive. a. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 145
in models ending in a 'p' or 'w' or with Intel Centrino Pro technology) Bluetooth flash 2Mbit No Does this memory retain data when power is removed? Yes factory. writing data to this PC Code is updated when the memory and is available configuration system BIOS is updated. on the HP website - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 146
when power is removed? What is HP Only a digitally factory settings)? a. Turn on or restart the computer and press F10 when prompted near the bottom of the display. b. Select File, then select Restore defaults. c. Follow the on-screen instructions function. 4. In some PC systems, the Firmware Hub - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 147
certain system settings to factory default but will not reset many of the system data and configuration defaults to their factory settings. To return these system data and configuration defaults to factory settings, refer to question and answer 1 and follow the instructions for returning the BIOS - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 148
140 Chapter 12 Statement of Volatility - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 149
13 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 150
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 151
plug) must bear the BSMI certification mark. 7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or CUL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3X0.75/1.00mm2 conductor size, with - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 152
144 Chapter 13 Power cord set requirements - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 153
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Perform the following steps: 1. Remove all screw covers (1) and screws (2) that - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 154
of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3). 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 146 - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 155
enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel to the display panel frame. 10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 156
12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel upright. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 148 Chapter 14 Recycling - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 157
and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 158
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 150 Chapter 14 Recycling - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 159
107, 111, 116 Bluetooth label 22 boot order changing 131 changing HP Recovery Manager 126 bottom 22 buttons left TouchPad 15 power 17 right TouchPad 15 C cables, service considerations 45 caps lock light, identifying 16 card reader board removing 99 spare part number 28 chipset, product description - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 160
serial number 20 service 20 wireless certification 22 WLAN 22 latch, battery release 19 legacy support, USB 115 lights AC adapter 12 caps lock 16 hard drive 11 mute 16 power 11 RJ-45 (network) status 12 wireless 16 M mass storage devices illustrated 32 precautions 46 memory card reader, identifying - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 161
33 removing 55 service labels locating 20 serviceability, product description 4, 7, 10 slots memory card 13 security cable 12 speakers illustrated 30 removing 101 spare part number 37 specifications computer 119 display 120 DVD±RW SuperMulti DL Drive 122 hard drive 121 optical drive 122 supported - HP 15-d027cl | HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook - Page 162
files 124 system restore point 123 Windows Backup and Restore restoring files 130 Windows key, identifying 18 wireless antennas illustrated 31 removing 76, 77 spare part number 36 wireless certification label 22 wireless light 16 wireless, product description 2, 6, 9 WLAN antennas, identifying 14
HP 15 Notebook PC
HP 15 TouchSmart Notebook PC
Compaq 15 Notebook PC
Compaq 15 TouchSmart Notebook PC
HP 250 G2 Notebook PC
HP 255 G2 Notebook PC
Maintenance and Service Guide