HP 15-d050nr User Guide - Windows 8.1

HP 15-d050nr Manual

HP 15-d050nr manual content summary:

  • HP 15-d050nr | User Guide - Windows 8.1 - Page 1
    User Guide
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    separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Apps Store ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...4 Finding your hardware and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 21 Setting up a WLAN 21 Configuring a wireless router 21 Protecting
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    Connecting to a wired network ...23 Connecting to a local area network (LAN 23 4 Enjoying entertainment features ...25 Multimedia features ...25 Using the webcam ...28 Using audio ...28 Connecting speakers ...28 Connecting headphones ...29 Connecting a microphone 29 Connecting headphones and
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    Rapid Start Technology (select models only 46 Manually initiating and exiting Sleep 47 Manually initiating and exiting Hibernation (select models replaceable battery 51 Running on external AC power ...51 Troubleshooting power problems 51 Refreshing your software content with Intel Smart Connect
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    programs and drivers ...60 Cleaning your computer ...60 Cleaning procedures ...60 Cleaning the display (All-in-Ones or Notebooks 60 Cleaning BIOS version 68 Downloading a BIOS update 69 Using HP PC Hardware Diagnostics (UEFI 69 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 70
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    Using the HP Recovery partition (select models only 73 Using HP Recovery media to recover 74 Changing the computer boot order 74 Removing the HP Recovery partition 74 11 Specifications ...75 Input power ...75 Operating environment ...76 12 Electrostatic Discharge ...77 Index ...78 ix
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    x
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    app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download page 19. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer
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    and features ● Overview of using Windows® ● A broad range of how-to information and troubleshooting tips ● Online chat with an HP technician ● Email support ● Support telephone numbers ● HP service center locations ● Proper workstation setup ● Guidelines for posture and work habits that increase
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    warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 2). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Releases the disc tray. Right side 5
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    Left side Component (1) Security cable slot (2) Power connector (3) AC adapter light (4) Vent (5) External monitor port (6) RJ-45 (network) jack/status lights (7) HDMI port Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 8 Chapter 2 Getting to know your computer
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 37. Functions like the left button on an external mouse. Functions
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    Lights NOTE: Refer to the image that most closely matches your computer. Component (1) Caps lock light (2) Mute light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An
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    Component (1) Caps lock light (2) Mute light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device
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    Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys NOTE: Refer to the image that most closely matches your computer. Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination
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    keypad. To alternate between this numeric function and the navigational function (indicated by the directional arrows on the keys), press the num lk key. Top 15
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    Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and
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    Help and Support. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel your computer on page 4. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for
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    Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the
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    computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You
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    diagnose and repair network problems. To use operating then select Help and Support. Sharing data and drives open File Explorer. 2. From This PC, click a folder with content you Share and then follow the on-screen instructions. To share drives on the same service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the WLAN manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions using WLANs. Using HP Mobile Broadband requires a network service provider (called
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    to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 24 Chapter 3 Connecting to a
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    and Support web page (see More HP resources on page 2). Follow the web page instructions to select your computer model. Select Support & Drivers, and and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a
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    to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 2). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Connects an optional USB device, such as
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    and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting
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    To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio
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    on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video devices by using a VGA cable To see the . 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View
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    connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to computer screen image between 4 display states: ● PC screen only: View the screen image on the HDMI is the only video interface that supports high-definition video and audio. After
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    the steps below. To open Miracast: ▲ Swipe from the right edge of the Start screen, tap Devices, tap Project, and then follow the on- screen instructions. - or - Point to the upper-right or lower-right corner of the Start screen to display the charms, click Devices, click Project, and then follow
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    connected to one of the USB ports on the computer. Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad, touch screen external mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 33
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. 34 Chapter 5 Navigating the screen
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two
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    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Rotating (select
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. Rotating (select models
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    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
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    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. ▲ Gently swipe your finger from the top edge or the bottom edge to reveal the
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    HP PC Hardware Diagnostics (UEFI) on page 68 for instructions on opening Setup Utility (BIOS), and then follow the instructions Support also provides automated troubleshooting tools and access to support. . For commonly used shortcuts, use the Windows Basics guide. Using the hot keys A hot key is a
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    press the second key of the combination. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 47. ● Hibernation
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    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account
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    battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when
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    guide, from the Start screen, type support, and then select the HP Support Assistant app. Replacing a user-replaceable battery Battery Check in HP Support The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of
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    AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Refreshing your immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
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    the AMD Dual Graphics feature. NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer, see your notebook graphics processor configuration and software Help. Both Hybrid Graphics and AMD Dual Graphics offer two modes for processing graphics: ● High Performance
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    Using AMD Dual Graphics (select models only) The AMD Dual Graphics feature allows the AMD accelerated processing unit (APU) and the discrete AMD graphics card to work together. When AMD Dual Graphics is enabled, graphics performance improves over the performance available using only one of the
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    updating your programs and drivers, instructions for cleaning your computer, may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect
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    up disk space. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can on the bottom of the computer under the service door. The memory capacity of the computer can a memory module may result in various system problems. WARNING! To reduce the risk of electric
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    by completing the following steps:. a. With the battery bay toward you, remove the service door screw (1). b. Slide the service door toward the front of the computer (2), and then lift up and remove the service door (3). 7. If you are replacing a memory module, remove the existing memory module
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal,
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    door by completing the following steps: a. Align the tabs on the service door with the notches on the computer (1), and slide the service door down until it snaps into place (2). b. Insert and tighten the service door screw (3) to hold the service door in place. 10. Replace the battery. 11. Turn the
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    your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with
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    Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris
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    and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the and password on the computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer,
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    that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for HP SimplePass. - or - From the Start screen, type simple, and then select HP SimplePass. 2. When the HP SimplePass welcome screen is revealed, click Get Started. 3. HP
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    instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support to correct security problems and improve functionality
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    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
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    test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the
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    Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a
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    screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select
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    (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery
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    you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section HP and third-party software updates, installing 66 HP PC Hardware Diagnostics (UEFI) downloading 70 using 69 HP Recovery Manager correcting boot problems 74 starting 73 HP
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    14, 15 esc 14, 15 fn 14, 15 num lk 15 Windows 14, 15 L labels Bluetooth 18 regulatory 18 serial number 17 service 17 wireless HP Recovery Manager 73 media 74 options 72 starting 73 supported discs 71 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating 71 creating using HP
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    service labels 66 speakers connecting 28 identifying 26, 27 storing a battery 50 supported discs recovery 71 system recovery 73 system restore point creating 71 72 system restore point 71 Windows key, identifying 14, 15 Windows passwords 64 Wireless Assistant software 19 wireless button 19 wireless
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User Guide