HP 15-g029wm User Guide - Windows 8.1

HP 15-g029wm Manual

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  • HP 15-g029wm | User Guide - Windows 8.1 - Page 1
    User Guide
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 2
    separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http
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    or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
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    iv Safety warning notice
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    practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer Top ...10 TouchPad ...10 Lights ...11 Button ...12 Keys ...13 Bottom ...14 Labels ...14 3 Connecting to a 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a
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    select models only 32 Edge swipes ...32 Right-edge swipe 32 Left-edge swipe 33 Top-edge swipe 33 Using the keyboard and mouse ...34 Using the keys ...34 Using the action keys 34 Using Windows shortcut keys 35 Using the hot keys 35 Using the integrated numeric keypad 36 6 Managing power ...37
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    the computer cannot exit Hibernation ....... 41 Storing a user-replaceable battery 41 Disposing of a user-replaceable battery 41 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 42 Shutting down (turning off) the computer 42 7 Maintaining
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    What you need to know 58 Using the HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP Recovery partition 59 11 Specifications ...60 Input power ...60 Operating environment ...60 12 Electrostatic Discharge ...61
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    HP Apps Store. To view and download an app: 1. From the Start screen, select the Store app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions the printed Windows Basics guide to explore the new Windows® features.
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    Using audio on page 24. ● You know that you can create a powerful presentation with Microsoft applications. But did you know you can also connect to devices by using a VGA cable (select models only) on page 26. ● Use the TouchPad and the new Windows touch gestures for smooth control of images and
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    this table. Resource Contents Setup Instructions Windows Basics guide ● Overview of computer setup and features ● Overview of using Windows® Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, from the Start screen, type help, and then
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    , please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en
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    the devices installed on your computer. To find out information about system hardware components and the system BIOS version number, press fn+esc. Locating software To find out what software is installed on your computer: ▲ From the Start screen, click the down arrow in the lower-left corner of the
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    optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Releases the disc tray. 6 Chapter 2 Getting
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    an AC adapter. (3) AC adapter light ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. (4) , and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Left side 7
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    Component (10) Hard drive light (11) Power light Description NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The
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    wireless local area networks (WLANs). (2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless wide area networks or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9
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    TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 32. Functions like
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    least amount of power. On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the
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    has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 21
    functions when pressed in combination with the spacebaror the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. Alternates between the navigational
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    . (4) Battery release latch Releases the battery. (5) Speaker openings (2) Produce sound. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. 14 Chapter 2 Getting to know your computer
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    important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. NOTE: Your service labels will resemble one of the examples shown
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    . From the Start screen, type help, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) (select models only
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    problems. To use operating system controls: 1. From the Start screen screen, type help, and then select Help and Support on-screen instructions. To share drives on the same network: 1. From the Windows accommodate a large number of computers and service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
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    standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number is printed on a label located on the bottom of your computer
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 21
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    HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful photographs. Some models allow you to video conference and chat online using streaming video. From the Start screen, type camera
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    HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Produce sound. Connects optional powered
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio
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    settings on your computer, follow these steps: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select Hardware , and then select Sound. Using video Your computer is a powerful video device that enables you to watch streaming video from your instructions. Using video 25
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 34
    Connecting video devices by using a VGA cable (select models only) To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: 1. Connect
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    computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: 1. From the Windows
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    the Windows desktop, Discovering and connecting to Miracast-compatible wireless displays (select models only) To discover and connect to Miracast-compatible wireless of the Start screen to display the charms, click Devices, click Project, and then follow the on-screen instructions. 28 Chapter
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    Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special action keys or hot key gestures are not supported in all apps. Using the TouchPad and gestures 29
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    , use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 30 Chapter 5 Navigating the screen
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    on the TouchPad zone and then moving your fingers apart. 2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down
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    specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick
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    ● Gently swipe your finger from the right edge to reveal the charms. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app
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    Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 53 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. After you have disabled the action key feature, you can still perform each function by
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    about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you hold down the key. f3 Increases
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    supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric keypad, see Keys on page 13. Component num lock key directional arrows on the keys), press the num lock key. 36 Chapter 5 Navigating the screen
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    closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will
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    account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 47
    access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. Do not attempt to remove or replace the factory-sealed battery. Removing or
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    , the computer initiates Hibernation. Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. 40 Chapter 6 Managing
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    Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging
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    following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following
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    the sequence provided: ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Shutting down (turning off) the
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    programs and drivers, instructions for cleaning your number of fragmented files, Disk Defragmenter may take more than an hour to complete. HP manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk. 3. Follow the on-screen instructions
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    the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition power. ● Disconnect all powered external devices. Updating programs and drivers 45
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    can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with damage to internal components, do not allow liquids to drip between the keys. ● To clean the TouchPad, keyboard, or mouse, use a soft
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 55
    , follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To
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    , symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type hp support assistant, and then
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    of the power-on password. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader (select models
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 58
    the HP SimplePass welcome screen is revealed, click Get Started. 3. HP SimplePass prompts you to swipe your right index finger over the sensor. 4. Swipe your finger 3 times to finish the registration. A green circle is revealed on the finger if it is registered successfully. 5. To set up a Windows
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    screen, type hp support assistant, and then select the HP Support Windows Update, select Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers correct security problems and improve
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    cable slot on your computer, see Getting to know your computer on page 5. 1. Loop the security cable lock around a secured object. 2. Insert the key (1) into the security cable lock (2). 3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 61
    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 62
    , follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. From the Start screen, type hp support assistant, and
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 63
    on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and
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    page 56. 2. Use the Windows tools to create system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program
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    then follow the on-screen instructions. ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling
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    your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 67
    (select models only). 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 68
    power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP % to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    keys description 35 using 35 HP and third-party software updates, installing 51 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP Recovery media creating 56 recovery 59 HP Recovery partition recovery 58 removing 59 I input power
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 71
    36 K keyboard hot keys, identifying 35 keys action 13 esc 13 fn 13 num lk 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 14 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 lights AC adapter 7 caps lock 11 hard drive 8 mute 11 power 8, 11 RJ
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 72
    a battery 41 supported discs recovery 56 system recovery 58 system restore point creating 56 T temperature 41 testing an AC adapter 42 testing audio 56 Windows key, identifying 13 Windows passwords 49 Wireless Assistant software 16 wireless button 16 wireless certification label 15 wireless
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