HP 1600 HP Color LaserJet 1600 - User Guide - Page 101
Solving issues with color documents - laser printer toner cartridge
UPC - 882780316614
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Problem Cause Solution If large amounts of toner have scattered Use a different paper, such as high- around the characters, the paper might quality paper that is intended for color have high resistivity. laser printers. An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field). Software settings might affect image printing. In your software program, change the tone (darkness) of the field in which the repeated image appears. In your software program, rotate the whole page 180° to print the lighter image first. The order of images printed might affect printing. Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page. A power surge might have affected the device. If the defect occurs later in a print job, turn the device off for 10 minutes, and then turn on the device to restart the print job. Solving issues with color documents This section describes issues that can occur when you print in color. Problem Cause Only black is printing when the document Color mode is not selected in your should be printing in color. program or printer driver. The correct printer driver might not be selected in the program. The device might not be correctly configured. Solution Select color mode instead of grayscale mode. Select the correct printer driver. Print a Configuration page. If no color appears on the Configuration page, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. One or more colors are not printing, or Sealing tape might be on the print are inaccurate. cartridges. The media might not meet HP specifications. Verify that the sealing tape has been completely removed from the print cartridges. Use a different paper, such as highquality paper that is intended for color laser printers. ENWW Print problems 89