HP 1600 HP Color LaserJet 1600 - User Guide - Page 90
Critical error messages, Table 8-2
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Table 8-1 Alert and warning messages (continued) Control panel message Description Recommended action If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Replace supplies Override in use A supply is low and using Override may result Replace the supply that is low. in unsatisfactory print quality. Settings cleared The device has cleared job settings. Re-enter any appropriate job settings. Unauthorized yellow Unauthorized magenta Unauthorized cyan Unauthorized black A new supply has been installed that is not made by HP. One of these four messages is displayed until an HP supply is installed or (Select) is pressed. If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty. To continue printing, press (Select). Critical error messages Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a critical error persists, the device might require service. Critical error messages Table 8-2 Critical error messages Control panel message 50 Fuser Error 51 Laser Error 52 Scanner Error Description The device has experienced an internal hardware error. The device has experienced an internal hardware error. The device has experienced an internal hardware error. Recommended action Turn off the device, wait at least 25 minutes, and then turn on the device. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn on the device. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. 78 Chapter 8 Problem solving ENWW