HP 2000-2a51XX User Guide - Windows 7

HP 2000-2a51XX Manual

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  • HP 2000-2a51XX | User Guide - Windows 7 - Page 1
    User Guide
  • HP 2000-2a51XX | User Guide - Windows 7 - Page 2
    and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2013 First Edition: April 2012 Document Part Number: 681034-002 Product notice This guide describes
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16
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    Using audio ...20 Connecting speakers ...20 Connecting headphones ...20 Connecting a microphone 21 Checking the sound ...21 Using video ...21 Connecting a VGA monitor or projector 21 Connecting an HDMI TV or monitor 22 Configuring audio settings (with HDMI TV 23 Managing your audio and video
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    Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and software updates ...57 Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network
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    65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70
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    router 72 Network status icon is not displayed 72 Audio problems ...73 Power management problems 73 Resolving a low battery level 73 Resolving a low the computer cannot exit Hibernation 74 Troubleshooting an AC adapter 74 Contacting support ...75 14 Electrostatic Discharge ...76 Index ...77 ix
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    x
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    computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and register the computer, we recommend the following steps: ● If you haven
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    Setup Instructions ● Overview of computer setup and features. Help and Support ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer,
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    Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical
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    Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool
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    Component (9) (10) Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded
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    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 7
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Caps lock light (2) Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off
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    Buttons Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start
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    in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Contains the hard drive. 12 Chapter 2 Getting to know your computer
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    affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information, including the following: Component (1) Product name (2) Serial
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    and website links provided in Help and Support. Using the wireless controls You can this chapter as the wireless button) ● HP Connection Manager software ● Operating system controls Using Individual wireless devices can be controlled through HP Connection Manager. Using operating system controls The
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    and Sharing Center. For more information, select Start > Help and Support. Using a WLAN With a WLAN device, you can access a install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. 16 Chapter 3 Connecting to a network
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    up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    Connecting to a LAN requires an 8-pin, RJ-45 network cable. To connect the network cable, follow these steps: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, download and listen wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. NOTE: Adjust the screen resolution of the external
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    external device only. Each time you press f4, the display state changes. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps
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    Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD, select Start > All Programs > Music, Photos and Videos, and then click CyberLink PowerDVD. For more information about using CyberLink
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    5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation with a keyboard and pointing device. Select models also have action keys or hot key shortcuts that enable you to do common tasks. The TouchPad enables you to perform on-screen functions similar to those done by
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    and System Diagnostics on page 59 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases speaker volume incrementally as long as you hold down the key. f11 Mutes or restores speaker sound.
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    Component (4) (5) Left TouchPad button Right TouchPad button Description Functions like the left button on an external mouse. Functions like the right button on an external mouse. To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 29
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound. 2. Select your Synaptics TouchPad device. 3. Select
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. Using Sleep or
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    Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. Using the power meter The power meter maximize performance. The following power plans are available: ● HP Recommended. Automatically balances performance with energy conservation. ● Power
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    ! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. So before
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    battery life ● Information about battery types, specifications, life cycles, and capacity To access battery information, select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. Conserving battery power Use the following tips for conserving battery power and maximizing
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an
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    devices, see Connecting to a network on page 14. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you
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    with the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc
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    you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 70. Sharing drives on the network You can access software and data and install applications by sharing drives connected to another computer in
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the operating system. 1. Save your
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    Remove the hard drive: 1. Loosen the hard drive cover screw (1) (or screws depending on your model), and then lift up (2) and remove the cover (3). 2. Disconnect the hard drive cable (1) from the system board. 3. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physical work area. The hard drive is
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Cleaning your computer and external
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    Cleaning the display, sides, and cover Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover. Use a pre-moistened disposable wipe to clean the sides and cover. Fibrous materials, such as paper
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    ● If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device installed
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    in Windows or in the HP Setup Utility (BIOS) that symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then -saver passwords, select Start > Help and Support. Setting Windows passwords Password User password Administrator password
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    . When the Startup Menu is displayed, press f10. 3. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet
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    link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Using System Diagnostics 61
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 65. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System
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    > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. See Help and Support for more information. 64 Chapter 11 Backing up, restoring, and recovering
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
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    system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If
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    To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. Restore and recovery 67
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    13 Troubleshooting and support ● Troubleshooting ● Contacting support 69
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    disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless computer by purchasing a wireless networking device. 70 Chapter 13 Troubleshooting and support
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    driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support the icon, and then click Troubleshoot problems. Windows resets your network , review the router user guide for instructions on setting up the same
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    , see the router manufacturer's instructions. Network status icon is not drivers for your computer from the HP website at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software. 72 Chapter 13 Troubleshooting and support
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    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
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    computer and to external power. 2. Exit Hibernation by pressing the power button. Troubleshooting an AC adapter Test the AC adapter if the computer exhibits any of the replaced. Contact support for information about obtaining a replacement AC power adapter. 74 Chapter 13 Troubleshooting and support
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    If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 76 Chapter 14 Electrostatic Discharge
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    adapter 4 action keys decrease screen brightness 26 Help and Support 26 identifying 11 increase screen brightness 26 next track or 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing
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    Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release original system 65 recovery 65 HP Recovery Manager 65 recovery discs 62 identifying 3, 19 storing a battery 36 supported discs 62 system information hot key 27
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    AC adapter 74 audio functions 73 disc drive 70 low battery level 73 power management 73 wireless connection 70 Troubleshooting and support 69 turning off the computer 38 U unresponsive system 38 USB cable, connecting 40 USB devices connecting 39 description 39 removing 40 USB hubs 39 USB
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User Guide