HP 2000-2d13CA User Guide - Windows 8

HP 2000-2d13CA Manual

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  • HP 2000-2d13CA | User Guide - Windows 8 - Page 1
    User Guide
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 2
    This guide describes features that are common to most models. Some features may not be available on your computer. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License
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    contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 4
    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16
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    ...19 Using the webcam ...20 Using audio zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes Initiating and exiting Sleep 34 Enabling and exiting user-initiated Hibernation 35 Setting password protection on wakeup 35
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    user-replaceable battery 38 Disposing of a user-replaceable battery 38 Replacing a user-replaceable battery 38 Running on external AC power ...39 Troubleshooting 51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides
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    What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...71
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    things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, recommend the following steps: ● Take a minute to browse the Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer
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    numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty information about this computer. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is included on your computer: 1. From the Start screen, type control, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device
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    drive eject button (4) USB 2.0 ports (2) (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. ● Green: The optical drive is being accessed. ● Off: The optical drive is
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    Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool
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    Component (9) (10) Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded
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    from the outside of the computer. (2) Internal microphone Records sound. (3) Webcam Records video, captures still photographs, and allows video conferences and online chat by are located in Help and Support. To access Help and Support, from the Start screen, type help, and then select Help
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 16
    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Caps lock light (2) Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off
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    Buttons Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION:
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Start screen.
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    receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Contains the hard drive. 12 Chapter 2 Getting to
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label- (4) Warranty period (5) Model description (select models only) Have this information available when you contact support. The service label is affixed to
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    and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the problems. 14 Chapter 3 Connecting to a network
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    Support. To access Help and Support, from the Start screen, type help, and then select Help and Support service provider or a public or corporate network). Using an Internet service Internet service provider (ISP). To purchase Internet service Internet service. NOTE: Your ISP will give you a user ID
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    (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● information, see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of
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    or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new Using Bluetooth wireless devices (select models only) A Bluetooth device such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. To
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    your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV, and, on select models
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    webcam, go to Help and Support. From the Start screen, type help, and then select Help and Support from the list of apps. Using audio On your HP wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    To confirm or change the audio settings on your computer: Using video Your HP computer is a powerful video device that enables you to watch streaming video computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    . 2. Press f4 to alternate the screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 31
    Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 32
    Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 33
    Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe
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    To view a demonstration of each gesture: 1. From the Start screen, type control, select Control Panel from the list of apps, and then select Hardware and Sound. 2. Select Synaptics TouchPad. 3. Click a gesture to activate the demonstration. To turn a gesture off or on: 1. From the Synaptics TouchPad
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    and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad
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    NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 38
    to perform the same functions you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. 30 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    and System Diagnostics on page 62 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type help, and then select Help and Support. Shortcut Key key Description Returns you to the Start screen from an open app or the Desktop. Pressing the
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 41
    Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33
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    important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power Hibernation manually, you must enable Hibernation using Power Options in Windows Control Panel. For more information, see Enabling and exiting user-initiated
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    (recommended). NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 44
    Power Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 45
    the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Conserving battery power
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    before returning it to storage. Disposing of a user-replaceable battery WARNING! To reduce the risk of user guides, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides. Replacing a user-replaceable battery Battery Check in Help and Support
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    HP website for more information about ordering a replacement battery. Running on external AC power For information about connecting to AC power, see the Setup Instructions ● The power meter icon on the Desktop changes appearance. Troubleshooting an AC adapter Test the AC adapter if the computer
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    the AC adapter is not functioning and should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. Shutting down ( Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 49
    allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD). For added capacity or functionality, connect an external drive information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most
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    the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors
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    card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    movies (select models only). ● Playing most BD movie titles on an external display requires an HDMI digital connection. The computer can support up to a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing
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    4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc
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    File Explorer. 2. Click the Share tab on the Libraries window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share, and then follow the on-screen instructions. To share information from your Local DisK: 1. On the Desktop, open File Explorer
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    3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 47
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    or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. extremes. See Handling drives on page 48 for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer
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    CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system. 1. Save your work and shut
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 58
    Remove the hard drive: 1. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). 2. Pull up to disconnect the hard drive cable (1) from the system board. 3. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive from the computer, you
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 59
    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect . 3. Follow the on-screen instructions. For additional information, access the
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 60
    the Start screen, type disk, select Settings, and then select Free up disk space by deleting unnecessary files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physical work area. The hard
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 61
    ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp
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    right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 63
    . Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 64
    CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●
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    you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled . ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password
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    Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Setting Windows passwords Password User , and then follow the on-screen instructions. Your changes take effect when the computer restarts. 58 Chapter 9 Securing your
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 67
    type help, and then select Help and Support from the list of apps. Using HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 68
    link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 69
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable lock 61
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 70
    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 71
    , or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 72
    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 73
    system NOTE: This guide describes an overview of has been replaced. HP Recovery media you create all hardware-related drivers and software, but manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 74
    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and follow the on-screen instructions
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 75
    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver maintenance events. Even if you did not manually create a restore point, you can choose to
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 76
    . See Windows Help and Support for more information. From the Start screen, type help, and then select Help and Support. To start Refresh: the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 77
    -related drivers and software HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 78
    , change the computer boot order. See Changing the computer boot order on page 70. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 79
    source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 80
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 72 Chapter 13 Electrostatic Discharge
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 81
    4 action keys decrease screen brightness 31 Help and Support 31 identifying 11 increase screen brightness 31 next track using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 82
    13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M HP Recovery Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP
  • HP 2000-2d13CA | User Guide - Windows 8 - Page 83
    a battery 38 supported discs recovery 66 computer 13, 38, 55 troubleshooting AC adapter 39 turning off 15 wireless network, securing 60 WLAN antenna, identifying 7 WLAN device 13, 15 WLAN label 13 writable media 34 Z zooming TouchPad gesture 27 W webcam 20 webcam light, identifying 7, 19 webcam
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User Guide