HP 2000-352NR HP Notebook Reference Guide - Windows 7

HP 2000-352NR Manual

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  • HP 2000-352NR | HP Notebook Reference Guide - Windows 7 - Page 1
    HP Notebook Reference Guide
  • HP 2000-352NR | HP Notebook Reference Guide - Windows 7 - Page 2
    and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: August 2011 First Edition: May 2011 Document Part Number: 659069-002 Product notice This reference guide
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    select models only) ...4 Connecting to an existing WLAN 4 Setting up a new WLAN ...4 Protecting your WLAN ...5 Roaming to another network 6 Using HP Mobile Broadband (select models only 6 Inserting a SIM ...6 Removing a SIM ...7 Using GPS (select models only) ...7 Using Bluetooth wireless devices
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    20 Viewing the current power plan 20 Selecting a different power plan 20 Customizing power plans 21 Setting password protection on wakeup 21 Using HP Power Manager (select models only 21 Using battery power ...22 Finding battery information 22 Using Battery Check ...22 Displaying the remaining
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    25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using 37 Using HP 3D DriveGuard (select models only 37 Identifying HP 3D DriveGuard status 38 Managing power with a parked hard drive 38 Using HP 3D DriveGuard
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    Inserting an optical disc ...39 Tray load ...39 Slot load ...40 Removing an optical disc 40 Tray load ...40 When the disc tray opens normally 41 When the disc tray fails to open normally 41 Slot load ...42 Sharing optical drives ...43 Using RAID (select models only) ...43 7 Security ...44
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    54 Updating the BIOS ...54 Determining the BIOS version 54 Downloading a BIOS update 55 Using System Diagnostics ...56 Appendix A Traveling with the computer ...57 Appendix B Troubleshooting resources ...59 Appendix C Electrostatic Discharge ...60 Index ...61 ix
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    x
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    or SD card: ● Setup Instructions poster-Guides you through setting up your Support > User Guides. ● Microsoft Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and Microsoft technical support. To access Help and Support, select Start > Help and Support
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    on wireless technology, refer to the information and Web site links provided in Help and Support. Identifying wireless and network status icons Icon Name HP Connection Manager Description Opens HP Connection Manager, which enables you to create and manage WLAN, WWAN (select models only), and
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    is used throughout this guide to refer to all types of wireless controls. Refer to the Getting Started guide for information on identifying the HP Help and Support > HP Connection Manager, and then click the power button next to the desired device. Using HP Connection Manager (select models only) HP
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    diagnose and repair network problems. To use operating system information, select Start > Help and Support. Using a WLAN (select models options is displayed. You can choose to manually search for and connect to a network or high-speed Internet service purchased from an Internet service provider (ISP)
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    networks use a combination of both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi- Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that you select WPA2, which is the most advanced of the three
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    range of Wi-Fi hotspots. NOTE: You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. Refer to the Getting Started guide for the location of the serial number label. Some mobile network service providers require the use of a subscriber identity module (SIM
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    use minimal force when inserting a SIM. 7. Replace the battery. NOTE: HP Mobile Broadband is disabled if the battery is not replaced. 8. Reconnect external SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. 1. Shut down the computer. If you are not sure whether the
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    devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect
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    Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable
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    3. Plug the modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location: 1. Select Start > Control Panel. 2. Click Clock, Language, and Region. 3. Click Region and Language. 4. Click the Location tab to
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    work) for the new location setting. 6. Select a country or region from the Country/region list. (If you select a country or region that is not supported by the modem, the country/region selection for USA or UK is displayed.) 7. Enter the area code, a carrier code (if necessary), and the number for
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    2. Plug the other end of the network cable into a network wall jack (2) or router. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. 12 Chapter 2 Networking (select models only)
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    : ● Media buttons ● Media hotkeys (specific keys pressed in combination with the fn key) ● Media action keys Refer to the Getting Started guide for information about your computer's media activity controls. Audio Your computer provides a variety of audio-related opportunities: ● Play music. ● Record
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    and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs. NOTE: Refer to the Getting Started guide for information on what type of volume controls your computer has. Checking audio functions on the computer NOTE: For best results when recording
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    the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. DisplayPort The DisplayPort connects
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    To connect a digital display device, connect the device cable to the DisplayPort. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio
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    NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. Configuring audio for HDMI To For details about using the wireless TV adapter, refer to the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using
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    4 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down
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    Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation
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    To initiate Hibernation: ▲ Select Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be
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    or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using HP Power Manager (select models only) Power Manager allows you to select a power
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    decreasing display brightness, refer to the Getting Started guide. You can keep a battery in the battery provided by HP, or a compatible battery purchased from HP. Computer battery life to work properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the
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    select models only) indicates a low or critical battery level. NOTE: For additional information about the battery light, refer to the Getting Started guide. - or - ● The power meter icon in the notification area shows a low or critical battery notification. NOTE: For additional information about the
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    ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery
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    disposal. Replacing the battery In Windows 7, Battery Check in Help and Support notifies you to replace the battery when an internal cell is not battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP Web site for more information about
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    secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact HP Customer Support for information on obtaining a replacement AC power adapter. Using HP CoolSense (select models only) When you are using your computer on the move or when lounging around the
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    digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide. Inserting a digital card CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to
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    notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard manufacturer
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    the ExpressCard. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Release and remove the ExpressCard: a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2). Using
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    number (PIN) is needed to gain access to the contents of the microchip. For more information about smart card security features, refer to Help and Support. Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow
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    , printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector
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    the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Using optional external devices NOTE: For more added by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port (select
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    Using optional external devices 35
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected
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    on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect settings. Refer to Help and Support for more information. For Follow the on-screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard
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    area icon: 1. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes. 2. click Show. 3. Click OK. Managing power with a parked hard drive If HP 3D DriveGuard has parked the drive, the computer behaves in the following ways:
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    and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes. 2. Click the appropriate button to change
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media
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    When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by
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    3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and
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    disks are set up to work together in this fashion, they are referred to as a RAID array. For additional information about RAID, refer to the HP Web site at http://www.hp.com/support. Using RAID (select models only) 43
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    as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on
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    Utility (BIOS) feature. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock (select models only) Function Protects administrator-level access to
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    Password Power-on password* Function ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit
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    choice in order to fully protect your computer. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on
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    e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security in this section. Refer to the Getting Started guide for the location of the security cable slot
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    the fingerprint software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use perpendicular to the metallic sensor. Refer to the Getting Started guide for the location of the fingerprint reader on your computer. Using
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    around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update
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    HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP all supported models. Select Show software for all supported models. If you have used HP SoftPaq
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    9 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes
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    down arrow key. ● To close open dialog boxes and return to the main Setup Utility (BIOS) screen, press esc, and then follow the on-screen instructions. To exit Setup Utility (BIOS) menus, choose one of the following methods: ● To exit Setup Utility (BIOS) menus without saving your changes, press the
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    f10, and then follow the on-screen instructions. - or - Use the arrow keys HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    repeats the start-up test and checks for intermittent problems that the start-up test does not detect. battery fails the test, contact HP Customer Support to report the issue and purchase to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while
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    the package "FRAGILE." ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in
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    hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region
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    .html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail HP Customer Support. ◦ Find HP Customer Support worldwide telephone numbers. ◦ Locate an HP service center. 59
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before with component removal or installation, contact HP Customer Support. 60 Appendix C Electrostatic Discharge
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    connection 2 critical battery level 19, 23 critical security updates, installing 48 CyberLink PowerDVD 17 D digital card inserting 27 removing 28 supported formats 27 Disk Cleanup software 37 Disk Defragmenter software 37 DisplayPort, connecting 15 drive light 38 drive media 19 drives external 34
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    19 initiated during critical battery level 23 initiating 19 high-definition devices, connecting 16, 17 HP 3D DriveGuard 37 HP Connection Manager 3 HP CoolSense 26 HP Mobile Broadband Module 6 HP USB Ethernet Adapter, connecting 11 hubs 31 I icons network 2 wireless 2 installing critical security
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    Disk Defragmenter 37 HP 3D DriveGuard 38 HP Connection Manager 3 storing a battery 24 switch, power 18 system information, displaying 53 T temperature 24 testing an AC adapter 26 traveling with the computer 24, 57 tray-load optical drive 39 troubleshooting resources 59 turning off the computer 18
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