HP 2000z-2d00 User Guide - Windows 8

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  • HP 2000z-2d00 | User Guide - Windows 8 - Page 1
    User Guide
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 2
    Windows services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2013 First Edition: September 2012 Document Part Number: 697142-002 Product notice This guide
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16
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    -edge swipe 29 Left-edge swipe 30 Using the keyboard and mouse ...30 Using the keys ...31 Using the action keys 31 Using Microsoft Windows 8 shortcut keys 32 Using the hot keys 32 6 Managing power ...34 Initiating Sleep and Hibernation ...34 Initiating and exiting Sleep 34 Enabling and exiting
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    38 Running on external AC power ...39 Troubleshooting an AC adapter ...39 Shutting down ( ...42 Inserting and removing a digital storage card 42 Using optical drives ...43 Inserting an optical replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning
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    Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 70 12 Specifications
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    things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, the following steps: ● Take a minute to browse the Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer Start
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    this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is included on your computer: 1. From the Start screen, type control, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device
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    Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical
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    and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Reads data from and writes data to digital memory cards such as Secure Digital (SD). Left side 5
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    Component (9) (10) Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded
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    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Caps lock light (2) Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off
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    . CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key.
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    receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Contains the hard drive. 12 Chapter 2 Getting to
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides (select models only) Have this information available when you contact support. The service label is affixed to the bottom of the computer. ●
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    and website links provided in Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Using the a network, manage wireless networks, and diagnose and repair network problems. 14 Chapter 3 Connecting to a network
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    information, see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use
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    (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● information, see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of
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    a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. To
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    Help and Support. From the Start screen, type help, and then select Help and Support from the list of apps. Using audio On your HP computer, you wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    Hardware and Sound > Sound. 3. When the Sound window opens, click the Sounds tab. Under Program Events your computer: Using video Your HP computer is a powerful video device Most computers have a video graphics array (VGA) port, which Check the device manufacturer's instructions if you have questions
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    . 2. Press f4 to alternate the screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an
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    Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the
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    Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps. For more information about
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    the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the button. The TouchPad light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and
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    To view a demonstration of each gesture: 1. From the Start screen, type control, select Control Panel from the list of apps, and then select Hardware and Sound. 2. Select Synaptics TouchPad. 3. Click a gesture to activate the demonstration. To turn a gesture off or on: 1. From the Synaptics TouchPad
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    Pinching/zooming Pinching and zooming allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (
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    NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the
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    to perform the same functions you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. 30 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen
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    logo key in combination with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type help, and then select Help and Support. Shortcut Key key Description Returns you to the Start screen from an open app or
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    Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33
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    and conserve the battery charge. Your computer supports power plans to manage how your computer to initiate Hibernation manually, you must enable Hibernation using Power Options in Windows Control Panel. writing to a disc or an external media card. NOTE: You cannot initiate any type of networking
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    set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Setting password protection click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account
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    , or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. So before removing the battery, save your work, or shut down the computer through Windows. To remove the battery: 1. Turn the computer upside down on
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    Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your computer, initiate Sleep or
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 46
    an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source guides, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides. Replacing a user-replaceable battery Battery Check in Help and Support
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    HP website for more information about ordering a replacement battery. Running on external AC power For information about connecting to AC power, see the Setup Instructions ● The power meter icon on the Desktop changes appearance. Troubleshooting an AC adapter Test the AC adapter if the computer
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    AC adapter is not functioning and should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. Shutting down the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state
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    such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. A USB flash drive, connected to more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most
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    Media displays. Follow the on-screen instructions Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors
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    the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc drive uses laser light to read
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc
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    Desktop, open File Explorer. 2. Click the Share tab on the Libraries window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share, and then follow the on-screen instructions. To share information from your Local DisK: 1. On the Desktop, open
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    3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 47
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    or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. extremes. See Handling drives on page 48 for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer
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    CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system. 1. Save your work and shut
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    Remove the hard drive: 1. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). 2. Pull up to disconnect the hard drive cable (1) from the system board. 3. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive from the computer, you
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect . 3. Follow the on-screen instructions. For additional information, access the
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    the Start screen, type disk, select Settings, and then select Free up disk space by deleting unnecessary files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physical work area. The hard
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    ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp
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    . Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. and updating programs and drivers allows your computer to run the latest technology available. For example, older graphics components might not work
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    HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp all external media cards, such as digital storage cards, from the computer
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 64
    CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●
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    user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You may find . ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password
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    select Help and Support from the list of apps. Setting Windows passwords Password User password Administrator password Function Protects access to a Windows user account. and then follow the on-screen instructions. Your changes take effect when the computer restarts. 58 Chapter 9 Securing your
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 67
    then select Help and Support from the list of HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 54. Installing Windows
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 68
    Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers to correct security problems and improve
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 69
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable lock 61
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    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 71
    , or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 72
    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    system NOTE: This guide describes an overview of has been replaced. HP Recovery media you create all hardware-related drivers and software, but manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 74
    so you must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media
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    for using File History, see Windows Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 76
    Refresh. See Windows Help and Support for more information. From the Start screen, type help, and then select Help and Support. To start the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 77
    PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 78
    Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 79
    with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - 65 W 19 V dc @ 4.74 A or 19
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 72 Chapter 13 Electrostatic Discharge
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 81
    brightness 31 Help and Support 31 identifying 11 24 D deleted files restoring 67 digital card inserting 42 Digital Media Slot, identifying 5 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 82
    11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification HP Recovery Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP
  • HP 2000z-2d00 | User Guide - Windows 8 - Page 83
    3, 19 storing a battery 38 supported discs recovery 66 system information hot 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 66 File History 66, 67 Refresh 67, 68 reinstall
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User Guide