HP 2200 HP LaserJet 2200 Series - User Guide - Page 112

Common Windows Problems, Symptom, Possible Cause, Solution - laserjet series pcl

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Common Windows Problems Common Windows Problems Symptom Possible Cause Error Message: "Error Writing to LPTx" in Windows 9x. Error Message: "General Protection Fault" "Exception OE" "Spool32" "Illegal Operation" Solution Make sure that there is paper in the tray. Make sure the cables are connected correctly, the printer is on, and the Ready light is on. Click on Start, Settings, Printers. Right click on the HP LaserJet 2200 driver and select Properties. Click on Details, Port Settings. Remove check from "Check Port State before Printing" box. Click OK. Click on Spool Settings. Select "Print Directly to Printer." Click OK. Try printing again. Close all other applications, reboot Windows, and try again. Select a different printer driver. If the HP LaserJet 2200 series PCL 6 driver is selected, switch to a PCL 5e or PS printer driver. 102 Chapter 4 Problem Solving ENWW

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102
Chapter 4 Problem Solving
ENWW
Common Windows Problems
Common Windows Problems
Symptom
Possible Cause
Solution
Error Message:
“Error Writing to LPTx” in
Windows 9x.
Make sure that there is paper in
the tray.
Make sure the cables are connected
correctly, the printer is on, and the
Ready light is on.
Click on Start, Settings, Printers.
Right click on the HP LaserJet 2200
driver and select Properties. Click on
Details, Port Settings. Remove check
from “Check Port State before
Printing” box. Click OK. Click on
Spool Settings. Select “Print Directly
to Printer.” Click OK.
Try printing again.
Error Message:
“General Protection Fault”
“Exception OE”
“Spool32”
“Illegal Operation”
Close all other applications, reboot
Windows, and try again.
Select a different printer driver. If the
HP LaserJet 2200 series PCL 6 driver
is selected, switch to a PCL 5e or PS
printer driver.