HP 2200 HP LaserJet 2200 Series - User Guide - Page 82

Troubleshooting General Printing Problems, Symptom, Possible Cause, Solution - laserjet not pulling paper from tray

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Troubleshooting General Printing Problems Troubleshooting General Printing Problems Symptom Possible Cause Solution Printer selects media from the The tray selection in the wrong tray. software application may be incorrect. For many software applications, the paper tray selection is found under the Page Setup menu within the application. Remove any media in other trays to make the printer select from the desired tray. For Macintosh, use the HP LaserJet Utility to change the priority of the tray. The configured size does not match the size of the media loaded in the tray. Change the configured size to match the size of the media loaded in the tray through the printer driver or the HP LaserJet Device Configuration (Windows users). For non-Windows users, configure the size through HP Web JetAdmin. Printer does not pull paper The rear paper length guide is To properly set the rear from Tray 2 or Optional Tray 3. set incorrectly (Tray 2 or guides, see Loading Media Optional 250-sheet Tray 3). into Tray 2 or Optional 250- sheet Tray 3 or Loading Media The rear paper stop is set into Optional 500-sheet Tray 3. incorrectly (Optional 500-sheet Tray 3). 72 Chapter 4 Problem Solving ENWW

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72
Chapter 4 Problem Solving
ENWW
Troubleshooting General Printing Problems
Troubleshooting General Printing Problems
Symptom
Possible Cause
Solution
Printer selects media from the
wrong tray.
The tray selection in the
software application may be
incorrect.
The configured size does not
match the size of the media
loaded in the tray.
For many software
applications, the paper tray
selection is found under the
Page Setup menu within the
application.
Remove any media in other
trays to make the printer select
from the desired tray.
For Macintosh, use the
HP LaserJet Utility to change
the priority of the tray.
Change the configured size to
match the size of the media
loaded in the tray through the
printer driver or the
HP LaserJet Device
Configuration (Windows
users). For non-Windows
users, configure the size
through HP Web JetAdmin.
Printer does not pull paper
from Tray 2 or Optional Tray 3.
The rear paper length guide is
set incorrectly (Tray 2 or
Optional 250-sheet Tray 3).
The rear paper stop is set
incorrectly (Optional 500-sheet
Tray 3).
To properly set the rear
guides, see Loading Media
into Tray 2 or Optional 250-
sheet Tray 3 or Loading Media
into Optional 500-sheet Tray 3.