HP 2730p HP EliteBook 2730p Notebook PC - Maintenance and Service Guide
HP 2730p - EliteBook - Core 2 Duo 1.86 GHz Manual
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- HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 1
HP EliteBook 2730p Notebook PC Maintenance and Service Guide Document Part Number: 483222-001 October 2008 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 2
is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 3
the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 4
Lights 2-5 Pointing devices 2-6 Front password 4-5 Component replacement procedures 4-6 Serial number location 4-6 Computer feet 4-7 Battery 4-8 SIM 4-9 Hard drive 4-10 WLAN module 4-12 WWAN module 4-15 Memory module 4-16 Keyboard 4-17 Hinge cover 4-20 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 5
System Configuration menu 5-5 6 Specifications Computer specifications 6-1 12.1-inch, WXGA display specifications 6-2 Hard drive specifications 6-2 System DMA specifications 6-3 System interrupt specifications 6-3 System I/O address specifications 6-4 System v Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 6
monitor 9-3 RJ-11 (modem 9-4 RJ-45 (network 9-5 Universal Serial Bus 9-6 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 7
Name Processors Chipset Graphics Panel Memory 1 Product description Description HP EliteBook 2730p Notebook PC Intel® Core™2 Duo ultra low-voltage, non-socketed processors with shared system memory (dynamically allocated) with up to 384 MB shared system memory Digitizer with pen support Sparkle-free - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 8
Serial ATA HP 3D DriveGuard Supports the following drives: ■ 120-GB, 5400-rpm hard drive ■ 80-GB, 5400-rpm hard drive ■ 80-GB solid-state drive Supports external optical drive only through docking station Supports external USB diskette drive only Supports boot from USB device Integrated dual - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 9
Product description Category Docking Ports Keyboard/pointing device Power requirements Security Operating system Description HP 2700 Ultra-Slim Expansion Base support Signals passed through docking connector: ■ External monitor ■ Headphone ■ Microphone ■ Optical drive support ■ Power ■ RJ-45 ■ USB - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 10
Office Ready restore DVD Certified: Novell SuSE Linux Web support: Windows Vista Enterprise 32 Windows Vista Enterprise 64 End-user replaceable parts: ■ AC adapter ■ Battery (system) ■ Hard drive ■ Memory module ■ Optical drive ■ WLAN module ■ WWAN module 1-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 11
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Maintenance and Service Guide 2-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 12
light 5 HP Fingerprint Sensor (fingerprint reader) 6 fingerprint logon to Windows instead of a password based on the lighting conditions in your environment. Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa. 2-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 13
across the volume scroll zone from left to right. You can also press and hold the right end of the volume scroll zone. Maintenance and Service Guide 2-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 14
Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently used system functions when pressed in combination with the fn key. 2-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 15
computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ■ Blinking turquoise: The hard drive is being accessed. ■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. On: Caps lock - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 16
External component identification Pointing devices Item Component 1 TouchPad light 2 TouchPad on/off control Description ■ table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. 2-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 17
> Control Panel > System and Maintenance > Power Options. Holds a business card in position so that the webcam can capture an image. Opens the computer. Opens and turns on the keyboard light. Opens the external WWAN antenna. Contains an optional Bluetooth device. Maintenance and Service Guide 2-7 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 18
Component HP Fingerprint Sensor (fingerprint reader) 1394 port Audio-out (headphone) jack Audio-in (microphone) jack SD Card Reader USB port Security cable slot Description Allows a fingerprint logon to Windows instead of a password logon. Connects an optional IEEE 1394 or 1394a device, such - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 19
Bluetooth device, is on. ■ Amber: All wireless devices are off. Launches Info Center, which enables you to open various software solutions. Powered USB port Provides power to a USB device, such as an optional external MultiBay, if used with a powered USB cable. Maintenance and Service Guide 2-9 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 20
. Supports optional Bluetooth device, is on. ■ Amber: All wireless devices are off. Launches Info Center, which enables you to open various software solutions. Provides power to a USB device, such as an optional external MultiBay, if used with a powered USB cable. 2-10 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 21
Rotate down to scroll down. In tablet mode, allows you to exit or escape out pen to enter the reset command. The computer resets and all unsaved information is lost. The reset function can be used to restore functionality when the system protect your work and the system, the ctrl+alt+delete command - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 22
and subscriber identity module (SIM). Displays the approximate remaining battery charge. Slides open to expose the accessory battery connector. Connects an optional accessory battery. Releases the battery from the battery bay. Connects an optional docking device. 2-12 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 23
when troubleshooting system problems. The service tag specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. Model description: This is the number used to locate documents, drivers, and support - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 24
Illustrated parts catalog Computer major components 3-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 25
Czech Republic For use in Denmark For use in Finland and Sweden For use in France For use in French Canada For use in Germany For use in Greece For use in Hungary For use in Iceland For use in -BG1 501493-AB1 501493-281 501493-141 501493-031 501493-001 (Continued) Maintenance and Service Guide 3-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 26
/heat sink assembly (includes replacement thermal material) Base enclosure (includes display release latch and rubber feet) Rubber Kit (not illustrated; includes 4 rubber feet, 5 Mylar screw covers, and 2 display alignment guides) 6-cell, 4.4-Wh battery Shield Kit, includes system board shield (not - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 27
802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. .11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 28
, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 459263-002 HSPDA EV-DO WWAN module 483377-002 Hard drive (includes bracket, isolator and connector cable) 120-GB, 5400-rpm 501491-001 80-GB, 5400-rpm Kit" on page 3-7 501500-001 for more Cable Kit information) 3-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 29
Cable Kit Item Description Cable Kit: Audio connector board cable Bluetooth module cable Illustrated parts catalog Spare part number 501500-001 Maintenance and Service Guide 3-7 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 30
(includes bracket, isolator and connector cable) 120-GB, 5400-rpm 80-GB, 5400-rpm 80-GB solid-state drive (includes bracket, isolator and connector cable) Hard drive connector cable (not illustrated) Spare part number 501491-001 501490-001 501492-001 504519-001 3-8 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 31
Plastics Kit Illustrated parts catalog Item Description Plastics Kit: Hinge cover ExpressCard slot bezel Hard drive cover (includes one captive screw, secured by a C-clip) Spare part number 501499-001 Maintenance and Service Guide 3-9 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 32
T8M2.0×8.0 screw ■ Torx T8M2.0×5.0 screw Spare part number 463958-001 490371-D01 490371-201 490371-021 490371-BB1 490371-001 501498-001 3-10 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 33
number 501500-001. HSPDA EV-DO WWAN module Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States (Continued) Maintenance and Service Guide 3-11 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 34
-GB, 5400-rpm, 1.8-inch hard drive (include bracket, isolator and connector cable) 120-GB, 5400-rpm, 1.8-inch hard drive (include bracket, isolator and connector cable) 1.8-inch, 80-GB solid-state drive (include bracket, isolator and connector cable) (Continued) 3-12 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 35
use in Spain Keyboard for use in Denmark Keyboard for use in Norway Keyboard for use in French Canada Keyboard for use in Portugal Keyboard for use in Turkey Keyboard for use in Latin America Keyboard for use in Greece Illustrated parts catalog (Continued) Maintenance and Service Guide 3-13 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 36
includes ambient light sensor, fingerprint reader, logo, 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables) Hard drive connector cable 6-cell, 4.4-Wh battery Audio connector board (includes cable) Speaker 3-14 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 37
whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Maintenance and Service Guide 4-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 38
Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 39
Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 40
replacement -sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of hard ties to the ground ■ Field Service Kits 4-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 41
on page 4-23). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared. Maintenance and Service Guide 4-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 42
when troubleshooting system problems. The service tag specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. Model description: This is the number used to locate documents, drivers, and support - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 43
and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 501496-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below. Maintenance and Service Guide 4-7 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 44
upward and remove it from the computer. To insert the battery, insert the front edge of the battery into the battery bay and pivot the rear edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place. 4-8 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 45
replacement system. 2. Disconnect all external devices battery (see "Battery" on page 4-8). Remove the SIM: 1. Press in on the SIM . (The module is partially ejected from the SIM slot.) 2. Remove the SIM from the SIM slot. Reverse this procedure to install the SIM. Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 46
captive screws that secure the hard drive cover to the computer. 2. Lift the rear edge of the hard drive cover until it rests at an angle, and then remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part number 501499-001. 4-10 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 47
Removal and replacement procedures 3. Remove the two Phillips PM2.0×3.0 screws that secure the hard drive bracket to the computer. 4. Remove the hard drive bracket . 5. Disconnect the hard drive connector cable from the system board. 6. Release the hard drive by sliding it to the right, and then - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 48
and replacement procedures for use in Antigua and Barbuda, Barbados, Belize, 487330-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the module for use in Antigua and Barbuda, Barbados, Belize, 459263-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 49
replacement shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. battery (see "Battery" on page 4-8). 5. Remove the SIM (see "SIM" on page 4-9). 6. Remove the hard drive cover (see "Hard drive" on page 4-10). Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 50
Removal and replacement procedures Remove the WLAN module: 1. Disconnect the WLAN antenna cables from the terminals on the WLAN module. ✎ The black notch to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install the WLAN module. 4-14 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 51
. Removal and replacement procedures Description HSPDA down through the operating system. 2. Disconnect all external devices connected to the computer. battery (see "Battery" on page 4-8). 5. Remove the SIM (see "SIM" on page 4-9). 6. Remove the hard drive cover (see "Hard drive Service Guide 4-15 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 52
and replacement then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the Remove the battery (see "Battery" on page 4-8). 5. Remove the SIM (see "SIM" on page 4-9). 6. Remove the hard drive cover (see "Hard drive" on Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 53
use in Finland and Sweden For use in France For use in French Canada For use in Germany For use in Greece For use in Hungary Switzerland For use in Taiwan For use in Thailand Maintenance and Service Guide Removal and replacement procedures Spare part number 501493-A41 501493-201 501493-211 501493- - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 54
6. Remove the hard drive cover (see "Hard drive" on page 4-10). Remove the keyboard: 1. Remove the following: Two Mylar screw covers. The screw covers detailed in this section are available in the Rubber Kit, spare part number RUB-001. Six Torx T8M2.0×8.0 screws. 4-18 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 55
Removal and replacement procedures 2. Turn the computer display-side up, with the front toward you. 3. the keyboard cable is attached, and disconnect the keyboard cable from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4-19 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 56
replacement and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the the battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive" Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 57
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 58
replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the ZIF connector to which the TouchPad board cable is connected and disconnect the TouchPad board cable from the system cover. 4-22 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 59
SIM" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see "Hinge cover" on page 4-20) e. Top cover (see "Top cover" on page 4-21) Remove the RTC battery: 1. Disconnect the RTC battery cable from the system board. 2. Remove the - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 60
replacement operating system. 2. Disconnect all external devices connected battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive cable from the system board. The audio board to the base enclosure. 3. Remove - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 61
the clips built into the base enclosure. 3. Remove the Phillips PM2.0×4.0 screw that secures the Bluetooth module and bracket to the system board. 4. Remove the module and bracket from the base enclosure. Reverse this procedure to install the Bluetooth module. Maintenance and Service Guide 4-25 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 62
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 63
Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see "Hinge cover" on page 4-20) e. Top cover (see "Top cover" on page 4-21) Maintenance and Service - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 64
Removal and replacement procedures Remove the display assembly: 1. Open the computer as far as possible. 2. Disconnect the following cables from the system board and remove the cables from the clips built into the system board shielding: Fingerprint reader board cable Webcam cable Microphone cable - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 65
Removal and replacement procedures Ä CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the it. Reverse this procedure to install the display assembly. Maintenance and Service Guide 4-29 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 66
" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see "Hinge cover" on page 4-20) e. Top cover (see "Top cover" on page 4-21) f. Display assembly (see "Display assembly" on page 4-27) When replacing the system board, be sure - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 67
Removal and replacement procedures Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Remove the wireless module compartment shield from the base enclosure. The wireless in the Plastics Kit, spare part number 501499-001. Maintenance and Service Guide 4-31 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 68
the computer with the front toward you. 7. Remove the system board shield. The system board shield is included in the Shield Kit, spare part number 501503-001. 8. Remove the four Phillips PM2.0×5.0 screws that secure the system board to the base enclosure. 4-32 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 69
rear panel toward you. 10. Use the battery connector to lift the front edge of the system board 11. Remove the system board by sliding it away from the base enclosure until it rests at an angle. at an angle. Reverse this procedure to install the system board. Maintenance and Service Guide 4-33 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 70
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive" on page 4-10) c. Keyboard (see "Keyboard" on page 4-17) d. Hinge cover (see - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 71
by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Maintenance and Service Guide 4-35 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 72
replacement system. 2. Disconnect all external devices battery (see "Battery" on page 4-8). 5. Remove the following components: a. SIM (see "SIM" on page 4-9) b. Hard drive cover (see "Hard drive System board (see "System board" on page 4-30) Remove the modem module: 1. Turn the system board - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 73
Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎ An external keyboard or mouse - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 74
System pointing device to instructions. ✎ You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System instructions. - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 75
■ View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set or change the date and time on the computer. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 76
by default). Fingerprint Reset on Reboot (If Present) Enable/disable the fingerprint reader (select models only; disabled by default). Change Password Enter, change, or delete a BIOS administrator password. DriveLock Passwords ■ Enable/disable DriveLock on any computer hard drive (enabled by - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 77
■ F3 Run-In Test-Runs a comprehensive check on system memory. ■ F4 Hard Disk Test-Runs a comprehensive self-test on any hard drive in the system. System Configuration menu ✎ Some of the listed System Configuration options may not be supported by your computer. Select Language Boot Options To do - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 78
by default). When enabled, USB legacy support allows the following: ❐ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 79
by default). When enabled, USB legacy support allows the following: ❐ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 80
the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ■ Support. ■ Enable/disable Include TYPE-131 in SMBIOS. Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 5-8 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 81
6 Specifications Computer specifications Metric U.S. Dimensions Length 21.2 cm 8.35 in Width 29.0 cm 11.42 in Height 2.8 cm 1.10 in standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 82
55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. ✎ Certain restrictions and exclusions apply. Contact technical support for details. 6-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 83
PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ8 System none. ✎ PC Cards may - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 84
Specifications System I/O address specifications I/O address (hex) 000 - 01F 020 - 021 024 - 025 028 - 029 02C - 03D 02E - 02F 030 - 031 034 Motherboard resources Program interrupt Controller Program interrupt Controller Program interrupt Controller (Continued) 6-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 85
70F0-70F7 70F8-70FB 70FC-70FF EF80-EF9F FE00-FE0F FE80-EF8F FFFF System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resource Motherboard resources Motherboard resources Motherboard resources Specifications Maintenance and Service Guide 6-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 86
000C0000-000CFFFF 000E8000-000FFFFF 00100000- XFFFFFFF (X+1)0000000-FEDFFFFF FED00000-FED003FF FEE01000-FFFFFFFF System function Base memory Video memory Video BIOS System BIOS Extended memory (based on memory installed) PCI bus High precision event timer PCI bus 6-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 87
7 Screw listing This section provides specification and reference information for the screws used in the computer. mm Thread 2.0 mm Head diameter 5.0 mm Where used: 6 captive screws that secure the hard drive cover to the computer (screws are secured by C clips) Maintenance and Service Guide 7-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 88
Screw listing Phillips PM2.0×3.0 screw Color Silver Quantity 2 Length 3.0 mm Thread 2.0 mm Where used: 2 screws that secure the hard drive bracket to the system board Head diameter 5.0 mm 7-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 89
Quantity 6 Length 4.0 mm Thread 2.0 mm Where used: Two screws that secure the WLAN module to the system board Two screws that secure the WWAN module to the system board Head diameter 5.0 mm Where used: 2 screws that secure the modem module to the system board Maintenance and Service Guide 7-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 90
Screw listing Torx T8M2.0×8.0 screw Color Black Quantity 9 Length 8.0 mm Thread 2.0 mm Where used: 6 screws that secure the keyboard to the computer Head diameter 4.5 mm Where used: 3 screws that secure the top cover to the base enclosure 7-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 91
Torx T8M2.0×5.0 screw Screw listing Color Black Quantity 4 Length 5.0 mm Thread 2.0 mm Where used: 2 screws that secure the hinge cover to the computer Head diameter 4.5 mm Where used: 2 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 92
listing Phillips PM2.0×5.0 screw Color Black Quantity 8 Length 5.0 mm Thread 2.0 mm Where used: 2 screws that secure the top cover to the base enclosure Head diameter 5.0 mm Where used: One screw that secures the audio connector board to the base enclosure 7-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 93
Where used: One screw that secures the speaker to the base enclosure Screw listing Where used: 4 screws that secure the system board to the base enclosure Maintenance and Service Guide 7-7 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 94
2.0 mm Where used: One screw that secures the Bluetooth module to the base enclosure Head diameter 4.0 mm Where used: One screw that secures the display converter cable to the system board Two screws that secure the display panel cable to the system board 7-8 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 95
Torx T8M2.5×6.0 screw Screw listing Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Where used: 4 screws that secure the display assembly to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-9 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 96
Screw listing Phillips PM2.5×7.0 captive screw Color Silver Quantity 6 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 6 captive screws that secure the fan/heat sink assembly to the system board (screws are secured by C clips) 7-10 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 97
back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP reset your preferences. Maintenance and Service Guide 8-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 98
can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ■ f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 99
operating system loads. 4. Select Repair your computer. 5. Follow the on-screen instructions. ✎ For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 Ä CAUTION: Using f11 completely erases hard drive contents - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 100
screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. Ä CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 101
instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP system on a regular basis to maintain a reasonably current backup. You can back up individual files or folders to an optional external hard drive or to a network drive reset your Service Guide 8-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 102
completely erases the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 103
1394 Pin 1 2 2 4 9 Connector pin assignments Signal TPBTPB+ TPATPA+ Maintenance and Service Guide 9-1 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 104
Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 9-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 105
9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Connector pin assignments Maintenance and Service Guide 9-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 106
Connector pin assignments RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 9-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 107
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Connector pin assignments Maintenance and Service Guide 9-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 108
Connector pin assignments Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground 9-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 109
power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 110
cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 the country or region where it will be used. 10-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 111
life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery Disposal. This HP product contains mercury of-life. provides disassembly instructions for the display are general disassembly instructions. Specific details, such as - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 112
the top and bottom inside edges until the bezel disengages from the display assembly. 3. Remove the display bezel . of the display bezel 11-2 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 113
the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Maintenance and Service Guide 11-3 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 114
backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables from the clip in the display panel. 11-4 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 115
and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. Maintenance and Service Guide 11-5 - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 116
that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 11-6 Maintenance and Service Guide - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 117
removal 4-8 spare part number 3-4, 3-14, 4-8 battery bay 2-12 battery light 2-5 battery release latch 2-12 Bluetooth compartment 2-7 Bluetooth module enabling/disabling 5-6, 5-7 removal 4-25 spare part number 3-4, 3-11, 4-25 Maintenance and Service Guide Index boot options 5-5 bottom components - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 118
System 8-6 disk sanitizer 5-4 display assembly removal 4-27 spare part numbers 3-3, 3-14, 4-27 Index-2 display components illustrated 2-2 recycling 11-1 display inverter, removal 11-3 display release latch 2-7 display switch 2-3 docking connector 2-12 drive light 2-5 DriveLock passwords 5-4 Driver - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 119
4-10 hard drive bay 2-12 hard drive bracket, removal 4-11 hard drive connector cable disconnection 4-11 spare part number 3-6, 3-8, 3-14, 4-10 hard drive cover illustrated 3-9 removal 4-10 headphone jack connector pinout 9-2 location 2-8 hinge cover illustrated 3-9 removal 4-20 HP Fingerprint Sensor - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 120
System disc 8-6 P packaging guidelines 4-3 parallel port, enabling/disabling 5-8 password clearing 4-5 password policy 5-4 password, changing 5-4 pen holder 2-9, 2-10 plastic parts, service considerations 4-1 Plastics Kit contents 3-9 spare part number 3-4, 3-9, 3-14 pointing device components - HP 2730p | HP EliteBook 2730p Notebook PC - Maintenance and Service Guide - Page 121
port connector pinout 9-6 enabling/disabling 5-8 location 2-8, 2-9, 2-10 unknown password 4-5 USB Key Provisioning Support 5-8 user management 5-4 V vent 2-9, 2-10, 2-12 volume down enabling/disabling 5-6, 5-7 removal 4-15 spare part number 3-6, 3-11, 4-15 Maintenance and Service Guide Index Index-5
HP EliteBook 2730p Notebook PC
Maintenance and Service Guide
Document Part Number: 483222-001
October 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.