HP 2840 HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 276
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UPC - 829160742731
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Problem Faxes stop during sending. The device is receiving faxes but is not sending them. Outgoing fax calls continue to be dialed. Cause The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working. A communication error might be interrupting the fax job. If your device is on a PBX system, the PBX system might be generating a dial tone that the device cannot detect. A poor telephone connection might exist. The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working. The device automatically redials a fax number if the redial options are set to On. Solution Try sending to another fax machine. Do one of the following: ● Turn up the volume on the device, and then press START FAX on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to verify that the telephone line is working. Change the redial-oncommunication-error setting to On (see To change the redialon-communication-error option). Disable the detect-dial-tone setting. See Changing the detect-dial-tone setting. Try again later. Try sending to another fax machine. Do one of the following: ● Turn up the volume on the device and press START FAX on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the device from the telephone jack and connect a telephone. Try to make a telephone call to verify that the telephone line is working. To stop the redials while the device is dialing, press CANCEL. To cancel a pending fax job, see Canceling a fax job. See Changing the redial settings to change the redial setting. 260 Chapter 14 Troubleshooting ENWW