HP 2840 HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 280
Memory card problems, Missing or wrong files, Index not printing, Proof sheet not printing
UPC - 829160742731
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Memory card problems Note This section helps you identify and resolve memory card-related problems. For help with control-panel error messages while printing from a memory card, see Control panel messages. Missing or wrong files Use the table in this section to solve problems with memory-card files. Problem Device cannot detect files on the memory card. Cause The memory card might be missing or inserted incorrectly. The files might not be in the correct format. You might have inserted more than one memory card. Solution Verify that the memory card is inserted correctly. See Inserting a memory card. To print from the device control panel, the files must be in the sRGB JPEG format. To print other formats, you must use a software program on your computer. Only one card slot can be occupied for the device to detect JPEG files. Verify that only one card is inserted. Index page not printing Use the table in this section to solve problems with index-page printing. Problem The index page will not print. Cause The memory card might have been removed before the device could print the page. You might have inserted more than one memory card. One or more print cartridges might be low. Solution Reinsert the card and reprint the index page. Only one card slot can be occupied for the device to detect JPEG files. Verify that only one card is inserted. Replace any low print cartridges. See Changing a print cartridge. Proof sheet not printing Use the table in this section to solve problems with proof-sheet printing. 264 Chapter 14 Troubleshooting ENWW