HP 2840 HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 281
Proof sheet not scanning, Issues with photo printing
UPC - 829160742731
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Problem The proof sheet will not print. Cause The memory card might have been removed before the device could print the page. You might have inserted more than one memory card. One or more print cartridges might be low. Solution Reinsert the card and reprint the proof sheet. Only one card slot can be occupied for the device to detect JPEG files. Verify that only one card is inserted. Replace any low print cartridges. See Changing a print cartridge. Proof sheet not scanning Use the table in this section to solve problems with proof-sheet scanning. Problem The proof sheet will not scan correctly. Cause The flatbed scanner glass might be dirty. The automatic document feeder (ADF) might be loaded. The scanner might not be able to read the photo selections. This feature has been optimized and tested for use with Genuine HP Toner Supplies (variations in color shading can impact the performance of this feature). The proof sheet might be loaded incorrectly. Solution Clean the flatbed scanner glass. See To clean the scanner glass. Remove any media from the ADF. Verify that you have colored the bubbles darkly enough for the scanner to read. On the flatbed scanner, place the original document facedown with the upper-left corner of the document at the lowerright corner of the glass. The device will not scan a proof sheet from the ADF. Issues with photo printing Use the table in this section to solve problems with photo printing. ENWW Memory card problems 265