HP 3030 HP LaserJet 3020 and 3030 All-in-One - User Guide
HP 3030 - LaserJet B/W Laser Manual
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- HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 1
hp LaserJet 3020 hp LaserJet 3030 use - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 2
- HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 3
hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one User Guide - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 4
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. A user of the Hewlett-Packard product associated with this user guide is granted a license to - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 5
hp LaserJet 3030 all-in-one 7 Identifying the software components 8 Supported operating systems 8 Print-media specifications ...9 Supported paper weights and sizes 9 2 Changing the settings by using the hp toolbox or the device control panel Using the hp toolbox (Windows 12 Supported operating - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 6
-sized media or card stock 39 Printing on both sides of the media (manual duplexing 40 To manually duplex ...40 Printing multiple pages on a single sheet of media 42 To print multiple pages on a single sheet (Windows 42 To print multiple pages on a single sheet (Macintosh 42 Printing booklets - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 7
Scanning to e-mail ...65 Scanning to a folder ...65 Canceling a scan job ...67 Scanning by using hp LaserJet Scan software (Windows 68 Scanning to e-mail ...68 Scanning to a file ...69 Scanning to another software program 69 Scanning to the Readiris OCR software 70 Scanning from the device and hp - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 8
error messages appear 95 Printer not responding/error writing to LPT1 95 Cannot access port (in use by another application 95 Paper-handling problems exist 96 Print is skewed (crooked 96 More than one sheet feeds at one from the print cartridge 113 Is the print cartridge low on toner 113 Is - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 9
Error messages appear ...123 Common scanning error messages 123 Scan quality is unacceptable 124 Preventing problems ...124 Blank pages ...124 Too light or dark ...125 Unwanted lines ...125 Black dots or streaks ...125 Unclear text ...125 Appendix A Specifications HP LaserJet 3020/3030 all-in-one - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 10
150 HP parts and accessories charts 150 HP LaserJet print cartridges 152 HP policy on non-hp print cartridges 152 To install a print cartridge 152 Storing print cartridges 152 Print cartridge life expectancy 152 Recycling print cartridges 153 Saving toner ...153 Appendix E Service and support - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 11
hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all-in-one ● Identifying the hardware components ● Identifying the device control panel components of the hp LaserJet 3020 all-in-one ● Identifying the device control panel components of the hp LaserJet 3030 all-in-one ● Identifying the software - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 12
3030 all-in-one Use the following illustrations to make sure that the package contents are complete. Package contents of the hp LaserJet 3020 all-in-one Note 1 Print cartridge 2 Power cord 3 Getting started guide and support flyer 4 150-sheet media input tray 5 CD-ROMs containing device software - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 13
of the hp LaserJet 3030 all-in-one Note 1 Print cartridge 2 Power cord 3 Getting started guide and support flyer 4 150-sheet media input tray 5 CD-ROMs containing device software and electronic user guide 6 Automatic document feeder (ADF) input tray 7 Fax guide 8 Phone cord 9 Output bin support 10 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 14
Device features of the hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all-in-one Speed ● Prints and copies up to 15 pages per minute (ppm) Paper handling ● A flatbed scanner, a 50-page automatic document feeder (ADF), a 150-sheet media input tray, and a 10-sheet priority input slot Memory - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 15
port 9 USB port 10 Power switch 11 Power receptacle HP LaserJet 3030 all-in-one hardware components ENWW 1 Automatic document feeder (ADF) input tray 2 Flatbed scanner lid and ADF output bin 3 Device control panel 4 Print-cartridge-door release 5 Output bin 6 Priority input tray 7 Media input - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 16
control panel components of the hp LaserJet 3020 all-in-one Use the following illustration to identify the device control panel components. 1 Scan controls. Use these controls to scan to e-mail or a folder. For instructions about scanning, see Scanning. 2 Alphanumeric buttons. Use the alphanumeric - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 17
characters, see the fax guide. 3 Menu and cancel instructions about copying, see Copying. 5 Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scanning. ENWW Identifying the device control panel components of the hp LaserJet 3030 all-in-one - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 18
● HP toolbox ● HP LaserJet Scan software ● TWAIN or WIA Scan Driver (WIA is available for Windows XP only) ● HP LaserJet Fax (HP LaserJet 3030 all-in-one device only) ● Readiris OCR (not installed with other software; separate installation is required) ● Installer/uninstaller ● Printer drivers (PCL - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 19
weight and thickness and environmental conditions. Smoothness-100 to 250 (Sheffield). Use only transparencies that are designed for use with HP LaserJet printers. Supported paper weights and sizes Media input tray paper sizes Media input tray Dimensions Minimum-size paper 76 by 127 mm (3 by - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 20
Priority input slot paper sizes Priority input slot Minimum-size paper Dimensions 76 by 127 mm (3 by 5 in) Maximum-size paper 216 by 356 mm (8.5 by 14 in) Minimum-size glossy paper 76 by 127 mm (3 by 5 in) Maximum-size glossy 216 by 356 mm paper (8.5 by 14 in) Minimum-size transparencies - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 21
hp toolbox (Windows) for information about how to gain access to the Toolbox.) For information about how to use the device control panel to change the device settings, review the information in this chapter. Settings that are established in the software program take precedence over printer-driver - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 22
Note To view the hp toolbox Open the HP toolbox in one of the following ways: ● On the computer desktop, double-click the HP toolbox icon . ● On the Start menu, point to Hewlett-Packard, select hp LaserJet 3020 or hp LaserJet 3030, and then select hp Toolbox. The HP toolbox opens in a Web browser - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 23
HP LaserJet 3030 all-in-one only) ● Scan to... tab ● Troubleshooting tab ● Documentation tab Other links Each page in the HP toolbox contains links to the HP website for device registration and device support fax functions and features, see the fax guide. ENWW Using the hp toolbox (Windows) 13 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 24
device troubleshooting information, such as how to clear a media jam; how to resolve print-quality problems; and how to resolve fax, copy, or scan problems. Documentation tab The Documentation tab contains links to the following information sources: ● User Guide. The user guide contains information - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 25
Restoring the factory-set defaults returns all of the settings to the factory defaults. For the HP LaserJet 3030 all-in-one, it also clears the fax header name and phone number. (See the fax guide for information about how to add your information to the fax header.) This procedure clears fax - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 26
the factory-set defaults 1. Press MENU/ENTER. 2. Use the < or the > button to select Service, and then press MENU/ENTER. 3. Use the < or the > button to select Restore defaults, device control panel buttons. 16 Chapter 2 Changing the settings by using the hp toolbox or the device control panel ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 27
● The phone line sounds for outgoing faxes (HP LaserJet 3030 all-in-one only). ● The ring volume for incoming faxes (HP LaserJet 3030 all-in-one only). To change the alarm volume The alarm sounds when the device is presenting an alert or critical error message. The alarm duration length is either - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 28
save your selection. The factory-set default for the device control panel key-press volume is Soft. 18 Chapter 2 Changing the settings by using the hp toolbox or the device control panel ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 29
3 Printing Use the following information to perform printing tasks with the device: ● Printing by using manual feed ● Stopping or canceling a print job ● Printer drivers ● Understanding print-quality settings ● Optimizing print quality for media types ● Device media specifications ● Guidelines for - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 30
Open the device properties or printer setup (printer driver) in the software program. 2. On the Paper tab or the Paper/Quality tab, select Manual Feed (Tray 1) from the Source is: or Paper Source drop-down list. (For instructions about opening the printer driver from your computer, see Understanding - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 31
one Software program: Typically, a dialog box appears briefly on the computer screen, allowing you to cancel the print job. ● Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Go to the Printer screen in Windows 98, Windows - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 32
another software program. These settings do not affect other users on a network. Use one of the following methods to change the print settings. You can also change some of the printer settings through the HP toolbox. For more information about the HP toolbox, see Using the hp toolbox (Windows). To - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 33
the Saved Settings section. The steps for Macintosh Classic might vary. To change settings for a print job (Windows) On the File menu, click Print. In the Print dialog box, click Properties. Change the settings that actual steps can vary; these are the most common methods. ENWW Printer drivers 23 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 34
depending on the printer driver that you Toner): Text is printed with less toner current software program, instructions, see Changing print settings for more information. For Windows 98, Windows 2000, and Windows Me: 1. In the Windows system tray, click Start, select Settings, and then click Printers - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 35
drafts or proofs. Hewlett-Packard does not recommend full-time use of EconoMode. If EconoMode is used full-time when the average toner coverage is significantly less than five percent, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 36
types Media-type settings control the temperature of the device fuser. You can change the settings for the media that on the Paper tab or the Paper/Quality tab in the device properties (printer driver). For more information, see Understanding print-quality settings. Printing speeds might vary - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 37
and in the HP LaserJet Printer Family Print Media Guide. (See Ordering hp parts and accessories for more information about ordering the guidelines.) Always test media before you purchase a large quantity. Using media that does not meet Hewlett-Packard specifications might cause problems for the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 38
Some paper causes print quality problems, jamming, or damage to uses heat and pressure to fuse toner to the media. Make sure that problems table Symptom Problem with media Solution Poor print quality or toner adhesion, or problems curl, or problems with Too moist Problems with feeding. Ragged - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 39
less than 6 mm (0.25 inch) curl and should not contain air. Envelopes that trap air might cause problems. ● Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. ● Sizes: Supported envelope sizes range from 90 by 160 mm (3.5 by 6.3 inches) to 178 by 254 mm (7 by 10 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 40
flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with lb). Media that is too heavy might cause misfeeds, stacking problems, media jams, poor toner fusing, poor print quality, or excessive mechanical wear. You might - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 41
● Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. ● Sizes: Use card stock that is within the following size ranges only: ● Minimum: 76 by 127 mm (3 by 5 inches) ● Maximum: 216 by 356 mm (8.5 by 14 inches) Card stock guidelines Set margins at least 2 mm (0.08 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 42
● Maximum: 215.9 by 381 mm (8.5 by 15 inches) Use the flatbed scanner for faxing (HP LaserJet 3030 all-in-one only), copying, and scanning if the media is fragile, thin, or thick. The flatbed scanner provides the best fax, copy, and scan quality. The ADF is recommended for paper faxing, copying, and - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 43
that are recommended for laser printers. See Device media specifications for more information. Use the priority input tray for printing on one envelope. Use the media input tray for printing on multiple envelopes. 1. Before loading the envelope, slide the media guides outward so that they are - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 44
Note Note 4. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select Envelope from the Type is: drop-down list. For Macintosh printer drivers, on the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type. - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 45
4. Adjust the media guides to the length and width of the envelopes. Note 5. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select Envelope from the Type is: drop-down list. For Macintosh printer drivers, on the Paper/Quality tab or the Paper tab (the Paper Type/Quality - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 46
that are recommended for use in laser printers, such as HP transparency film and HP laser-quality labels. See Device media in the device settings (printer driver) as instructed in the following procedure. The device adjusts the fuser temperature according to the guides. 36 Chapter 3 Printing ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 47
Note 3. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select the correct media type from the Type is: drop-down list. For Macintosh printer drivers, on the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Macintosh drivers), select the correct media - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 48
Only use letterhead or preprinted forms that are recommended for use in laser printers, such as HP laser-quality letterhead and preprinted forms. See Device media specifications for more information. Use these instructions to print documents on letterhead or preprinted forms. Note To print on - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 49
media guides to fit the media. Note 2. For Windows printer drivers, on printer drivers or operating systems. See the device properties (driver) online Help for information about the available features for the driver. 3. If printing on card stock, do one of the following: For Windows printer drivers - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 50
Cleaning and maintenance for instructions. Manual duplexing is not supported for Macintosh. Note Note To manually duplex The printer driver also contains instructions and graphics for manually duplexing. 1. In the software program, open the device properties (printer driver). For instructions, see - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 51
6. Place the stack of media in the input tray again. Side one should be facing down with the top edge feeding into the device first. 7. Click OK (on the computer screen), and then wait for side two to print. ENWW Printing on both sides of the media (manual duplexing) 41 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 52
single sheet of media. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on Windows. To print multiple pages on a single sheet (Windows) 1. In the software program, open the device properties (printer driver). See Changing print settings for instructions - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 53
supported for Macintosh. You can print booklets on letter, legal, or A4 print media. To print booklets 1. Load the print media in the media input tray. Note 2. In the software program, open the device properties (printer driver). For instructions, see To change settings for a print job (Windows - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 54
7. Gather the printed pages, turn the printed side down, and straighten the stack of paper. 8. Place the pages from side one in the input tray again. Side one should be facing down with the top edge feeding into the device first. 9. Click OK (on the computer screen), and wait for side two to - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 55
Printing watermarks Note Printing watermarks is not supported for Macintosh OS X. You can use the watermark feature 1. In the software program, open the device properties (printer driver). See Changing print settings for instructions. 2. On the Effects tab (Windows) or the Watermark/Overlay screen - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 56
46 Chapter 3 Printing ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 57
copies ● Copying photos, two-sided originals, or books Many of the functions that are described in this chapter also can be performed by using the HP toolbox. For instructions about using the HP toolbox, see Using the hp toolbox (Windows), or the online Help in HP toolbox for Macintosh. ENWW 47 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 58
Loading originals to copy Use these instructions to load originals into your device for copying. For the best quality copies, use the flatbed scanner. See Selecting media for the automatic document feeder (ADF) for information about choosing original documents for copying. To load originals onto the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 59
4. Adjust the media guides until they are snug against the media. CAUTION 5. The document is now ready to be copied. To prevent damaging the device, do not use an original that contains correction tape, correction fluid, or staples. ENWW Loading originals to copy 49 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 60
the HP LaserJet 3020 all-in-one, you can press PAPER SIZE to set the copy output size to Letter, Legal, or A4. 3. Press START/COPY on the device control panel to start copying. 4. Repeat the process for each copy. For more detailed instructions about loading originals onto the flatbed scanner or - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 61
Photo setting to increase the quality of your copy, or select the Best Photo setting for the highest photo quality. If you want to conserve toner, and the copy quality is not as important, select Draft. Note To adjust the copy quality for the current job 1. On the device control panel - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 62
Adjusting the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. Note To adjust the lighter/darker setting for the current job 1. On the device - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 63
Full Page=91% ● Fit to page ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% When using the Fit to page setting, copy from the flatbed scanner only. When using the 2 pages/sheet or 4 pages/sheet setting, copy from the automatic document feeder (ADF) only. Also, after selecting the 2 pages/sheet or - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 64
the size to which you would like to reduce or enlarge the copies in this job. You can select one of the following sizes: ● Original=100% ● Lgl > Ltr=78% ● Lgl > A4=83% ● tray to match the output size, or part of your copy might be cut off. For instructions, see Changing the default media size. To - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 65
4. Use the < or the > button to select the option for how you normally want to reduce or enlarge copies. You can select one of the following options: ● Original=100% ● Lgl > Ltr=78% ● Lgl > A4=83% ● A4 > Ltr=94% ● Ltr > A4=97% ● Full Page=91% ● Fit to page ● 2 pages/ - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 66
can also be changed from the device software. For instructions about changing settings from the device software, see Changing print settings. Note To change the copy-collation setting for the current job If you are using the HP LaserJet 3020 all-in-one, you can press the COLLATION button to - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 67
Changing the number of copies You can choose to have the default number of copies be any number from 1 to 99. Note To change the number of copies for the current job 1. On the device control panel, press # OF COPIES and use the < or the > button to increase or decrease the quantity that appears on - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 68
the photo on the flatbed scanner with the picture-side down and the top, left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. You are now ready to copy the photo by using one of the scanning methods. See Understanding scanning methods for more information. To - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 69
2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. 4. Press START/COPY, or use one of the other scanning methods to copy the book. See Understanding scanning methods for more information. ENWW Copying photos, two-sided originals, or books 59 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 70
60 Chapter 4 Copying ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 71
instructions to perform scanning tasks: ● Loading originals to scan ● Understanding scanning methods ● Scanning from the device control panel (Windows) ● Canceling a scan job ● Scanning by using hp LaserJet Scan software (Windows) ● Scanning from the device and hp Director (Macintosh) ● Scanning - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 72
Loading originals to scan Use these instructions to load originals into your device for scanning. For the best quality scans, use the flatbed scanner. See Selecting media for the automatic document feeder (ADF) for guidelines on choosing original documents for scanning. Loading originals onto the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 73
4. Adjust the media guides until they are snug. CAUTION 5. The document is now ready to be scanned. To prevent damaging the device, do not use an original that contains correction fluid, correction tape, or staples. ENWW Loading originals to scan 63 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 74
device control panel (Windows). ● Scan from hp LaserJet Scan software (Windows): Press START SCAN on the device control panel to start the HP LaserJet Scan software. Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device is connected to a network. (Direct-connect - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 75
device settings. Open the HP toolbox and click the Scan to... tab. For more information, see the HP toolbox Help. Note Scanning to e-mail To scan to e-mail by using the SCAN TO button on the device control panel, use the following instructions. To use this feature in Windows, an e-mail recipient - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 76
document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides. OR Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the top, left corner of the document located in the lower-right corner of the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 77
job Note To cancel a scan job, use one of the following procedures. ● Press CANCEL on the device control panel. ● Click the Cancel button in the onscreen dialog box. If you cancel a scan job, remove the original document from the flatbed scanner or from the automatic document feeder (ADF) input - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 78
Hewlett-Packard, select hp LaserJet 3030 or hp LaserJet 3020, and then select Scan. OR Press START SCAN on the device. HP LaserJet Scan software opens on the computer. Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device is connected to a network. (Direct - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 79
Hewlett-Packard, select hp LaserJet 3030 or hp LaserJet 3020, and then select Scan. OR Press START SCAN on the device. HP LaserJet Scan software opens on the computer. Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device is connected to a network. (Direct - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 80
Hewlett-Packard, select hp LaserJet 3030 or hp LaserJet 3020, and then select Scan. OR Press START SCAN on the device. HP LaserJet Scan software opens on the computer. Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device is connected to a network. (Direct - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 81
settings described in this section, see the HP Director online Help. For more detailed instructions about loading original documents onto the flatbed scanner or into the automatic document feeder (ADF) input tray, see Loading originals to scan. Note Scanning to e-mail 1. Load the originals that - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 82
-compliant and WIAcompliant software. Using page-by-page scanning For best results, load originals in the automatic document feeder (ADF) input tray, not the flatbed scanner. 1. Load the originals that are to be scanned face-up in the ADF input tray. Adjust the media guides to hold the originals - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 83
program (Windows XP only) WIA is another way to scan an image directly into a software program, such as Microsoft® Word. WIA uses Microsoft software to scan, instead of HP LaserJet Scan software. Generally, a software program is WIA-enabled if it has a command such as Picture/From Scanner or Camera - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 84
the glass. 2. Gently close the lid. 3. You are now ready to scan the photo by using one of the scanning methods. See Understanding scanning methods for more information. Scanning a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 85
3. Gently press down on the lid to press the book to the flatbed scanner surface. 4. You are now ready to scan the book by using one of the scanning methods. See Understanding scanning methods for more information. ENWW Scanning a photo or a book 75 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 86
You can use OCR software to import scanned text into your preferred word-processing program for editing. Readiris The software CD-ROM includes the Readiris OCR program. If you want to use the Readiris program, install it from the software CD-ROM, and then follow the instructions in the online Help - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 87
is achieved by scanning from the flatbed scanner rather than from the automatic document feeder (ADF). Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. Intended use Fax (HP LaserJet 3030 all-inone only - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 88
Grayscale for graphics and photos ● Color, if the image is in color Color You can set the color values to the following settings when scanning. Setting Color Black and White Grayscale Recommended use Use this setting for high-quality color photos or documents in which the color is important. Use - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 89
6 Faxing For instructions about using the device fax functionality, see the fax guide that came with the device. Note The fax guide describes fax features for the HP LaserJet 3030 all-in-one device only. The HP LaserJet 3020 all-in-one device does not include faxing capabilities. ENWW 79 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 90
80 Chapter 6 Faxing ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 91
7 Cleaning and maintenance Use the topics below to learn about basic cleaning and maintenance tasks: ● Cleaning the outside of the device ● Cleaning the media path ● Replacing the automatic document feeder (ADF) pickup roller assembly ENWW 81 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 92
acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the device; these can damage the device. Do not place glass. They might seep under it and damage the device. 3. Clean the scanner strip by using a soft cloth or sponge that has been moistened with and maintenance ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 93
Note To clean the lid backing Minor debris can accumulate on the white document lid backing that is located underneath the device lid. 1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid. Turn the power switch to the off position. 2. Clean the white document - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 94
Cleaning the media path If you are experiencing toner specks or dots on the printouts, clean the media path. To clean the media path 1. Press MENU/ENTER. 2. Use the < or the > button to find the Service menu. 3. Press MENU/ENTER. 4. Use the < or the > button to find Cleaning Mode. 5. Press MENU/ - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 95
document feeder (ADF) has trouble feeding paper, you can replace the ADF pickup roller assembly. See Ordering hp parts and accessories to order an remain on the black surface. 4. Remove the old assembly and put the new one in exactly the same place. The largest roller goes in back, and the gear - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 96
5. Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap. 6. To check for proper installation, out. 7. Make sure that both sides of the assembly are secured by the green hooks. 86 Chapter 7 Cleaning and maintenance ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 97
document feeder (ADF) lid. Reinstall the input tray. Note If you are experiencing jams in the ADF, contact your local HP authorized service provider. See Service and support. 9. Plug the device in, and then turn the power switch to the on position. ENWW Replacing the automatic document feeder - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 98
88 Chapter 7 Cleaning and maintenance ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 99
is of poor quality ● Part of the image did not scan ● The scan takes too long ● Error messages appear ● Scan quality is unacceptable Many of the functions that are described in this chapter also can be performed by using the HP toolbox. For instructions about using the HP toolbox, see Changing the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 100
on. If the problem persists after you try the preceding remedies, the device might be experiencing a mechanical failure. Unplug the device from the power outlet and contact HP. See the support flyer that came with the device for information about contacting HP. 90 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 101
device control panel display, or the display might become blank if the device is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. Turn the device off. 2. Remove the device from the electric or magnetic field. 3. Turn the device on again. ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 102
cartridge? The sealing tape might still be in the print cartridge. Remove the print cartridge and pull out the sealing tape. Reinstall the print cartridge a configuration page. See Printing a configuration page for instructions. Is the original loaded correctly? If you are making Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 103
hp parts network switchbox that is connected to the same port as the device, the other device might be interfering. To connect and use the device, you must disconnect the other device or you must use two parallel ports on the computer. ● You might need to add another interface card. Hewlett-Packard - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 104
exists Try these tips when pages are printed on, but a problem exists. Is the print quality poor? See Print quality is unacceptable for more . Are the device settings appropriate for the print media? See Paper-handling problems exist for more information. 94 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 105
use the appropriate procedures to remedy the problem. Printer not responding/error writing to LPT1 Check the following software. The status software dominates the parallel port on the computer and denies the device access to the port. Try the following remedies: ● Disable all of the status windows - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 106
device is not in manual feed mode and print your job again. Is the pickup roller dirty or damaged? Contact a local HP authorized service provider. See Service and support for instructions. Media curls when fed through device See Curl or wave for more information. 96 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 107
Cable (A/B). See Ordering hp parts and accessories for information. ● The wrong printer driver might have been selected when the device software was installed. Make sure that the device is selected in the device properties. ● The software program might be experiencing a problem. Try printing from - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 108
as resolution, in the device properties and adjust them as necessary. See Changing print settings for more information. ● Try using a different printer driver (printer software). If you use a different printer driver, some device features might not be available. 98 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 109
at one time, which reduces media jams. You are notified of a media jam by an error in the software service. For information about removing the media input tray, see To remove the media input tray. CAUTION To clear a media jam Media jams might result in loose toner on the page. If you get any toner - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 110
pull it free from the device. 4. When you have removed the jammed media, replace the print cartridge, and close the top cover. Note 5. After clearing the media jam, you might need to turn the printer off, and then turn it on again. When you add new media, remove all of the media - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 111
media into the input tray while the device is printing. ● Use only HP-recommended media types. See Device media specifications for more information about print media in the output bin. The print media type and the amount of toner used affect the output bin capacity. ● Check the power connection. - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 112
. Many surge suppressors and batterybackups can cause print defects. Light print or fade ● The toner supply is low. See HP LaserJet print cartridges for more information. ● The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Device - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 113
media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type of media. ● The print cartridge might be defective. See HP LaserJet print cartridges for more information. ● For Windows printer drivers, check Type is: on the Paper tab or the Paper/Quality tab - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 114
density setting by using the HP toolbox. This decreases the amount of background shading. See the device software Help for more information. ● a new HP print cartridge. See the start guide for instructions. Toner smear ● The fuser temperature might be too low. For Windows printer drivers, check - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 115
cartridge. See the start guide for instructions. ● The internal parts might have toner on them. See Cleaning and maintenance for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more pages are printed. ● For Windows printer drivers - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 116
characters are improperly formed, contact an HP-authorized dealer or service representative. See the support flyer that came with your device for more information about contacting HP. Page skew ● Make sure that the media is loaded correctly and that the media guides are not too tight or too loose - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 117
See Optimizing print quality for media types for instructions. This feature is also available in the HP toolbox. You can also adjust the fuser temperature using the device control panel. The Less paper curl setting in the Service menu sets the fuser temperature to the lowest setting. The factory-set - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 118
media type. See Device media specifications for more information. ● Turn over the stack of media in the tray. ● Use media that is designed for laser printers. See Device media specifications for more information. 108 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 119
● Scanner Bulb failure If one of these messages appears on the device control panel display, the device is experiencing a critical device error. Unplug the device for five minutes, and then plug it back in. If the error persists, contact HP customer service at the number provided on the support - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 120
Door open or no print cartridge ● Manual feed Press [enter] ● Memory is low Press [enter] ● Add paper. [enter] to continue ● No print cartridge ● Printer jam Clear paper path See panel display: ● Device error [enter] to cont. ● Device is busy Try again later 110 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 121
Note ● Engine comm. error ● Memory is low Try again later ● Page too complex [enter] to cont. ● or press CANCEL to cancel the job. The auto continue setting is available in the printer driver and the HP toolbox. To find out whether the auto continue setting is turned on, print a configuration page. - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 122
to be copied facing up. Insert the original into the ADF until it stops. See Loading originals to copy for more information. ● Flatbed scanner: Place original document face-down on the flatbed scanner with the upper-left corner of the document at the lower-right corner of the glass. 112 Chapter - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 123
pull out the sealing tape, and reinstall the print cartridge. See the start guide for information about installing a print cartridge. Is the print cartridge low on toner? The print cartridge is used for making copies. If the print cartridge is low on toner, the copies will be faded. Is the original - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 124
skew, causing unclear images and problems with the OCR application. See Loading originals to copy for instructions. ● If your device frequently feeds more than one page at a time, the separation pad might need to be replaced. For more information, see Service and support. ● Use or make a carrier - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 125
originals to scan for more information. ● The media does not meet HP specifications. jam from the automatic document feeder (ADF) for instructions. ● Output paths: If the page is sticking part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout part - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 126
the media by using both hands. 6. When the media is free, gently pull it out in the direction shown. 7. Close the lid to the flatbed scanner. 116 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 127
by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. Close the ADF lid and replace the ADF input tray. ENWW Media jams occur in the automatic - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 128
● The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Device media specifications for more information. ● The toner might be low. See the start guide for information about installing a print cartridge. Blank pages ● The original might - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 129
. ● Try cleaning the flatbed scanner. See Cleaning the outside of the device for instructions. ● The photosensitive drum inside the print cartridge may have been scratched. Install a new HP print cartridge. See the start guide for information about installing a print cartridge. Black dots or streaks - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 130
of the device for instructions. Do graphics look different from the original? The graphics settings might not be suitable for the type of scan job that you are performing. Try changing the graphics settings. See Scanner resolution and color for more information. 120 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 131
the device software Help for instructions about changing the properties in HP Director. Is the media size correct? In Scan settings, make sure that the input media size is large enough for the document that you are scanning. See Scanner resolution and color for more information. ENWW Part of the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 132
software Help for details. Did you send a print job or copy job before you tried to scan? If you sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, the printer and scanner is always bidirectional. 122 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 133
If one of the following messages appears on the screen, use this information to remedy the problem. Common scanning error messages The most common scanning error messages include the following items: ● Unable to activate TWAIN source ● An error occurred while acquiring the image ● Scanner initiation - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 134
to scan for instructions. ● Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color for more information. ● If your device frequently feeds more than one page at a time, replace the separation pad. See Ordering hp parts and accessories - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 135
be on the glass. Try cleaning the flatbed scanner surface. See Cleaning the outside of the device for instructions. Black dots or streaks ● Ink, glue, the glass. Try cleaning the flatbed scanner surface. See Cleaning the outside of the device for instructions. Unclear text ● Try adjusting the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 136
126 Chapter 8 Troubleshooting ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 137
See these sections for specifications information: ● HP LaserJet 3020/3030 all-in-one series specifications ● HP LaserJet 3030 all-in-one fax specifications ● HP LaserJet 3020/3030 all-in-one series battery Physical specifications Product Height HP LaserJet 3020/3030 all-inone series 366 mm (14 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 138
During printing X BTU/hr X BTU/hr Minimum recommended circuit 4.5 A capacity 2.3 A 1The values are subject to change. See http://www.hp.com/support/lj3030 for the most current information. 2Note: The power sources are not interchangeable. Acoustic emissions1 Activity level Operator ( - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 139
for the HP LaserJet 3020/3030 all-in-one series. HP LaserJet 3020/3030 all-in-one series specifications Printer capacities and Scanner capacities and ratings Margins for scanned items 3.05 mm (0.12 inch) right and left 4.06 mm (0.16 inch) top and bottom ENWW HP LaserJet 3020/3030 all-in-one - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 140
Scanner Duty Cycle 2,000 single-sided items per month Scan resolution 600 dpi color Automatic document feeder (ADF) input tray specifications Input capacity Up to 50 sheets of flat 60 to 75 g/m2 (16 to - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 141
HP LaserJet 3030 all-in-one fax specifications Fax transmission speed Right/left margins for printed pages Top/bottom margins for printed pages Fax dpi 300 by 300 dpi (no halftone) 300 by 300 dpi (halftone enabled) Up to 110 (slerexe) pages ENWW HP LaserJet 3030 all-in-one fax specifications 131 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 142
HP LaserJet 3020/3030 all-in-one series battery Battery material Battery type Quantity per device Weight Lithium type Battery manufacturers Polycarbon Monoflouride Lithium Button or coin cell battery 1 Approximately 1 gram Solid - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 143
● Telephone consumer protection act (United States-hp LaserJet 3030 all-in-one only) ● IC CS-03 requirements (hp LaserJet 3030 all-in-one only) ● Regulatory information for the European Union countries/regions (hp LaserJet 3030 all- in-one only) ● Safety statements ● Declaration of Conformity - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 144
the instructions, it printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. FCC Part 68 Requirements (United States-HP LaserJet 3030 all-in-one - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 145
service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 146
guide. IC CS-03 requirements (hp LaserJet 3030 all-in-one only) CAUTION NOTICE: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network prevent degradation of service in some situations. - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 147
to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in the support flyer that came with the product. ENWW Regulatory information for the European Union countries/regions (hp LaserJet 3030 allin-one only) 137 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 148
since August 1, 1976. Compliance is mandatory for products marketed in the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 149
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 3020 / 3030 all-in-one series-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 150
Australia This equipment complies with Australian EMC requirements. 140 Appendix B Regulatory Information ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 151
to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, U.S.A. declares that the product Product Names: Product Numbers: Product Options: HP LaserJet 3020 / 3030 series all-in-one Q2665A and Q2666A - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 152
, Hewlett-Packard Company has determined this product meets ENERGY STAR® Guidelines (version 1.0) for energy efficiency. For more information, see http://www.energystar.gov. Toner consumption EconoMode/Toner Miser uses significantly less toner, which might extend the life of the print cartridge - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 153
cartridge, drum, fuser) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy to use and free takeback program is available in over 48 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 154
Weight: approx. 1 gram Location: on formatter PC board (one battery per product) User Removable: No For recycling information, you can contact http://www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org. Nederlands Toepassing: De - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 155
Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies web site at http://www.hp.com/hpinfo/community/environment/productinfo/safety.htm. ENWW Material safety data sheets 145 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 156
146 Appendix B Regulatory Information ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 157
notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 158
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 148 Appendix C HP limited warranty statement ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 159
D HP parts and accessories Use the following topics to find out about ordering parts and accessories for your device: ● Ordering hp parts and accessories ● HP LaserJet print cartridges ENWW 149 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 160
for use with HP LaserJet monochrome printers. 92296U (A4) HP brand transparency film for use with HP LaserJet monochrome printers. 92296T (letter) Replacement print cartridges for Q2612A the HP LaserJet 3020 / 3030 all-in-one devices. 2,000 page cartridge 150 Appendix D HP parts and accessories - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 161
Paper and Other Print Media A guide to using paper and other 5963-7863 print media with HP LaserJet printers. Replacement parts Product name Paper pickup roller ADF breaks, use this part C9143-60101 number to order one (includes flatbed scanner lid). ENWW Ordering hp parts and accessories 151 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 162
the following information about HP LaserJet print cartridges: ● HP policy on non-hp print cartridges ● Storing print cartridges ● Print cartridge life expectancy ● Recycling print cartridges ● Saving toner Note HP policy on non-hp print cartridges Hewlett-Packard Company cannot recommend the - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 163
the world's landfills. The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are separated and - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 164
154 Appendix D HP parts and accessories ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 165
E Service and support Use these topics to learn about obtaining device service and support: ● Obtaining hardware service ● Extended warranty ● Service information form ENWW 155 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 166
, if possible. ● Include samples that illustrate the problems you are having, if applicable. ● Include five sheets of the paper or other media that are causing trouble in printing, scanning, faxing, or copying. Seal the paper or media in an airtight bag. 156 Appendix E Service and support ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 167
need to remove the media input tray to return the device. Use the following instructions to remove the media input tray without damaging the device. 1. Open the media input tray and remove any media. 2. Slide the media guides inward as far as they will go. Press and hold down the tabs inside - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 168
hardware maintenance can uplift the standard warranty (i.e. from next-day to same-day service) and/or extend it up to five years. The HP CarePack can provide Express Exchange or onsite service. For more support information, contact the Customer Care Service and Support group; see the support flyer - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 169
instructions: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (for example, media trays, manuals .) Personal Computer: Modem: Network: 4. Additional comments: ENWW Service information form 159 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 170
160 Appendix E Service and support ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 171
printer scanning, or faxing. A designation given to HP devices that can perform several functions, such as printing, faxing, copying, and scanning. Short for Web browser, a software toner-saving feature on the device. EconoMode reduces the amount of toner on a printed page, so that the print cartridge - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 172
Director appears on the computer screen to initiate faxing, copying, or scanning. HP toolbox The HP toolbox is a Web page that opens in a Web browser and provides access to the device management and troubleshooting tools, embedded Web server, and device documentation. link A connection to a program - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 173
. The printer can place the watermark on the first page only or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. ENWW Glossary - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 174
164 Glossary ENWW - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 175
130 input tray 5 loading input tray 62 media specifications 10 ordering parts 151 output bin 5 pickup roller assembly, changing 85 selecting media lid backing 83 printer media path 84 clearing jams ADF 115 media 99 collating copies changing defaults 56 description 56 color scanning 77 components 5 - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 176
all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages, changing 16 location 5 messages 109 printing configuration page 15 printing menu map 15 scanning from 65 device features 4 dimensions, device 127 documentation ordering 151 draft-quality printing 25 drivers, printer - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 177
, scanning with 71 HP LaserJet 3020 all-in-one or HP LaserJet 3030 all- in-one package contents 2 HP LaserJet Fax 8 HP LaserJet Printer Family Print Media Guide 27 HP LaserJet Scan software, scanning with 68 HP limited warranty statement 147 HP repair services 156 HP SupportPack 158 HP toolbox - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 178
scanning, troubleshooting 120 port availability 130 ports cannot access 95 on device 5 on printer 130 PostScript printer driver 22 power cord, ordering 150 power problems 90 power receptacle 5 power specifications device 127 power switch 5 preprinted forms, printing 38 print cartridge installing - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 179
138 saving print cartridge toner 153 scan quality improving and preventing problems 124 troubleshooting 120 scanner capacities and ratings 129 scanning black and white 78 book 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 180
lines 103, 125 list of problems 89 loose toner 105 media guides 96 media jams 99 media problems 28 not responding 90, 93, 95 pages not printing 93 paper 121 parallel ports 95 pickup roller 96 power-on 90 printer 90, 111 quality, image 120 repeating defects 105 scanning 120 sizes, wrong 121 skewed - HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 181
- HP 3030 | HP LaserJet 3020 and 3030 All-in-One - User Guide - Page 182
© 2003 Hewlett-Packard Development Company, LP www.hp.com/support/lj3020 www.hp.com/support/lj3030 *Q2665-90902* *Q2665-90902* Q2665-90902
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