HP 3330mfp HP LaserJet 3300mfp Series - User Guide
HP 3330mfp - LaserJet B/W Laser Manual
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- HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 1
hp LaserJet 3300mfp use - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 2
- HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 3
hp LaserJet 3300mfp user guide - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 4
the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. The information contained in this document is subject to change without notice. Part number: C9124-90980 Edition 2, 4/2009 Trademark Credits Microsoft®, Windows®, and Windows - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 5
originals into the ADF input tray 32 Verifying your work 33 To self-test the printer 33 To self-test the copier using the ADF input tray 33 To self-test the copier using the flatbed scanner 34 To print a control panel menu map 34 3 Changing your product's general default settings HP LaserJet - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 6
software application (Macintosh 39 4 Printing Printing with manual feed 42 To print using manual feed 42 Stopping or canceling a print job 42 Printer drivers save toner 43 Optimizing print quality for media types 44 To access the optimizing feature 44 Printing envelopes 45 To print one - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 7
number of copies 60 Using HP LaserJet Copier software 60 To access HP LaserJet Copier (Windows or Macintosh 60 Using HP LaserJet Copy Plus software 61 To access HP LaserJet Copy Plus (Windows 61 To access HP LaserJet Copy Plus (Macintosh 61 Copying photos, two-sided originals, or books 62 To - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 8
an extension phone 93 To enable an extension phone 93 Sending a fax by dialing from a telephone 94 To send a fax by dialing from a telephone 94 Changing the HP LaserJet 3330 product's volume settings 94 To change the fax sounds (line monitor) volume 94 To change the ring volume 94 Changing - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 9
Changing how the product answers incoming faxes 96 To set the answer mode to automatic or manual 96 Changing rings-to-answer 96 To set the number of rings-to-answer 96 Changing answer ring patterns 97 What is ring pattern service 97 How do I get the service 97 How will I know if it is - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 10
media specifications 138 Supported media sizes (printer 138 Guidelines for using media 138 Paper 138 Common media problems table 139 Labels 139 Transparencies 139 Envelopes 140 Card stock and heavy media 140 Selecting media for the ADF 141 11 HP parts and accessories Ordering HP parts and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 11
characters 163 Page skew 163 Curl or wave 164 Wrinkles or creases 164 Toner scatter outline 165 Control panel error messages 165 Critical error messages 165 Alert messages 166 Warning messages 166 13 Troubleshooting copy problems No copy came out 168 Copies are blank, or images are missing - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 12
scanner did nothing 179 Improving scan quality 179 Preventing problems 179 Identifying and correcting scan defects 180 Blank pages 180 Too light or dark 180 Unwanted lines 180 Black dots or streaks 180 Unclear text 180 Reduced size 180 15 Troubleshooting faxing problems Fax phone problems - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 13
205 DLC/LLC protocol information 205 Error messages 206 Browse hp.com 214 Glossary Appendix A Specifications and regulatory information HP LaserJet 3300 series product 224 HP LaserJet 3300 series product specifications 224 Laser safety statement 226 FCC regulations 227 Declaration - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 14
241 Spare parts and consumables availability 241 For more information 241 HP LaserJet 3300 series product battery 241 Appendix B Warranties and licensing HP software license agreement 243 HP limited warranty statement 244 Appendix C Service and support Obtaining hardware service 247 To - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 15
yourself with your new HP LaserJet 3300 series product: q Identifying your product q Identifying your product's hardware components q Identifying your product's control panel components q Identifying HP Jetdirect 310x print server components q Identifying your product's software components EN 13 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 16
q HP LaserJet 3300se mfp q HP LaserJet 3310mfp q HP LaserJet 3320mfp q HP LaserJet 3320n mfp q HP LaserJet 3330mfp HP LaserJet 3300mfp The HP LaserJet 3300mfp prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, 32 MB of RAM, a dual in-line memory - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 17
mfp The HP LaserJet 3300se mfp prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, 32 MB of RAM,, a dual in-line memory module (DIMM) slot for adding fonts and memory, a USB 1.1 certified port, an IEEE 1284-B parallel port, and specialized software - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 18
fonts and memory, a USB 1.1 certified port, and an IEEE 1284-B parallel port. The HP LaserJet 3310 product has no control panel scan buttons. 1 2 4 5 6 3 Package contents: 1) Print cartridge; 2) power cord; 3) getting started guide and support flyer; 4) CD-ROM containing product software and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 19
LaserJet 3320mfp The HP LaserJet 3320mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 20
HP LaserJet 3320n mfp The HP LaserJet 3320n mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 21
LaserJet 3330mfp The HP LaserJet 3330mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 22
Identifying your product's hardware components HP LaserJet 3300 series hardware components 3 3 6 1 2 5 4 1 Printer control panel 2 Print cartridge door 3 ADF input tray 4 Media input tray 5 Priority input tray 6 Flatbed scanner lid 7 Left side panel 8 Left side panel latch 9 USB port 10 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 23
4 Copy, scan, and start controls Fax controls Use the fax controls to send and receive faxes and to change commonly used fax settings. Fax capability is available on the HP LaserJet 3330 product only. See Faxing for instructions on using the fax controls. EN Identifying your product's control - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 24
. For information on using alphanumeric key characters see Using dialing characters. Note Keypad buttons are numeric on non-fax models. Menu and cancel controls Use these controls to choose menu options, determine the product's status, and cancel the current job. 22 1 Getting to know your - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 25
settings, to start scanning, and to start copying. For instructions on copying, see Copying. For instructions on scanning, see Scanning. Identifying HP Jetdirect 310x print server components If you purchased an HP LaserJet 3320n model, an HP Jetdirect 310x print server was included with it. The - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 26
depend on OS, installation type, and the HP LaserJet 3300. Below are the software items included with your product: q HP LaserJet Director q HP LaserJet Scan Control Viewer q TWAIN Scan Driver q HP LaserJet Fax q HP LaserJet Configuration Utility q HP Photo Center q Read Iris OCR q Uninstaller 24 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 27
tasks for your HP LaserJet 3300 series product: q Finding a location for your product q Connecting a printer cable to your product q Installing a print cartridge q Installing and loading the media input trays q Installing the ADF input tray q Connecting the power cord q Loading originals to copy or - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 28
Finding a location for your product Install the product in a location that meets the following requirements: q Situate the product on a sturdy, level surface out of direct sunlight and away from dust, open flames, and ammonia fumes. q Make sure the environment is well ventilated, free from abrupt - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 29
USB cable connections with the printer. Macintosh computers do not support parallel cable connections. 1 Open the print cartridge door by pulling the sides of the door forward as shown. 2 Open the product's left side panel by pressing the release latch. 3 Plug one end of the USB (1) or parallel - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 30
. CAUTION 4 Hot water or heat from a dryer can set toner into fabric. Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, HP cannot influence their design or control their quality. 5 28 2 Getting - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 31
in and down at an angle until they fit securely. Remove the tape connecting the two trays. 2 Remove the priority input tray. 3 Push in the guides past the normal paper size mark. 4 Roll the paper and place it in the tray. 3 5 Push down on the paper so it lies flat in - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 32
with an ADF, or if you purchased the HP LaserJet 3300 series ADF accessory, use the following instructions to install the ADF input tray: 1 no power switch. It will automatically power on when it is plugged in. HP does not recommend the use of uninterrupted power supply (UPS) battery backup devices - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 33
to copy or scan Use these instructions to load originals into your HP LaserJet 3300 series product for copying or scanning. For the best quality scans and copies, use the flatbed scanner. See Selecting media for the ADF for guidelines on choosing original documents for scanning and copying. If - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 34
free of media. 2 Close the flatbed scanner cover and put the top end of the original media stack into the ADF input tray, with the media stack face up and the first page to be scanned, copied, or faxed on top of the stack. 3 Slide the media stack into the ADF until the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 35
by testing your HP LaserJet 3300 product's printing and copying functions. To self-test the printer To test the printer, use the Troubleshooting printing problems. To self-test the copier using the ADF input tray Use the configuration page you just printed to test the copier. 1 Adjust the guides - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 36
the copier by placing the configuration page on the flatbed scanner. 1 Place the configuration page face down on the flatbed scanner with Troubleshooting copy problems. To prevent damaging the product, do not allow the scanner lid to fall onto the flatbed scanner surface. Always close the scanner - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 37
settings, how to check them, how to change them from the control panel, and how to access them using the product software. q HP LaserJet 3300 series product settings q Printing a configuration page q Printing a control panel menu map q Restoring the factory default settings q Changing the display - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 38
HP LaserJet 3300 series product settings Using the product software is often the easiest method to adjust your product settings. The instructions in this section show how to access the device settings from both the control panel and the product software. CAUTION When changing certain settings in - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 39
product, the phone line sounds for outgoing faxes. q For the fax product, the ring volume for incoming faxes. To change the alarm volume The alarm is heard when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, based on the type - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 40
set at the factory for the alarm volume is Soft. To change the volume for the fax product 1 Press Volume. 2 Press the < or > button to select Off, Soft, , you can gain access to printer settings from the product's printer driver or from another software application. These settings do not affect - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 41
software application (Macintosh) You can also change printer settings from the product software. For instructions on using the product software, see the product software File. Then choose Print Desktop. 2 In the printer group box, choose the HP All-in-one. 3 Make the necessary changes to the settings - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 42
40 3 Changing your product's general default settings EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 43
4 Printing Use these instructions to perform printing tasks with your HP LaserJet 3300 series product: q Printing with manual feed q Stopping or canceling a print job q Printer drivers q Understanding print quality settings q Optimizing print quality for media types q Printing envelopes q Printing - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 44
older HP LaserJet printers. Certain features (FastRes 1200, ProRes 1200, and 300 dpi) are not available in this driver. (Do not use the PCL 5e driver provided with this printer with older printers.) PS driver: Use the PostScript (PS) driver for compatibility with PS needs. Certain features (manual - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 45
use the Device Configuration Utility: 1 Open the HP LaserJet Director. 2 Choose Tools. 3 Choose Device Configuration. 4 Choose the Print tab. 5 On the Print Quality menu, choose to turn EconoMode On. See Changing settings from your computer for instructions on enabling EconoMode for all future jobs - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 46
Note Note Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you You can access the optimizing feature from the Paper tab in your Windows printer driver. For more information, see Changing settings from your computer. Printing speeds - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 47
to print envelopes: q To print one envelope q To print multiple envelopes To print one envelope Only use envelopes that are recommended for laser printers. See Product media specifications for more information. 1 Note Use the priority input tray for printing one envelope. Use the main input tray - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 48
for laser printers. See 1 Product media specifications for more information. Note Use the priority input tray for printing one envelope the 3 printer first. 4 Adjust the media guides to the length and width of the envelopes. Set Optimize for: on the Paper tab in your Windows printer driver to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 49
for use in laser printers, such as HP transparency film and laser quality labels. See Product media specifications for more information. is facing up. 3 Adjust the media guides. 4 Access the optimizing feature from the Paper tab in your Windows printer driver. Then select Optimize for: and choose - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 50
Only use letterhead or preprinted forms that are recommended for use in laser printers, such as HP laser quality letterhead and preprinted forms. See Product media specifications for more information. Use these instructions to print documents on letterhead or preprinted forms. To print letterhead or - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 51
side forward and the side to be printed facing up. Adjust the side and rear media guides to fit the media. 3 Select the correct size in the printer settings. (Software settings can override printer properties.) 4 If printing on card stock, access the optimizing feature from the Paper tab in your - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 52
output door is closed. 1 2 Access the printer properties (for instructions, see Changing settings from your computer). On the Finishing tab, click Print on Both Sides, select the Flip Pages Up check box, and click OK. Print the document. 3 After side one has printed, remove the remaining paper - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 53
the printer properties. See Changing settings from your computer for instructions. On manual duplexing job. 4 Gather the printed pages, turn the printed side down, and straighten the stack before placing it back in the input tray. Side one should be facing down with the top edge toward the printer - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 54
a single sheet of media. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet (Windows) 1 From your software application, access the printer properties. See Changing settings from your computer for instructions. 2 On the Finishing tab under - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 55
door is closed. 2 Access the printer properties. See Changing settings from your computer for instructions. On the Finishing tab, select Place the printed pages back in the input tray. Side one should be facing down with the top edge toward the printer. 6 Click Continue (on screen), and wait for - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 56
first page or all of the pages of a document. To access the watermark feature 1 From your software application, access the printer properties. See Changing settings from your computer for instructions. 2 On the Effects tab (Windows) or the Watermark/Overlay screen (Macintosh), specify the type of - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 57
5 Copying Use these instructions to perform copying tasks with your HP LaserJet 3300 product: q Starting a copy job q Canceling a copy q Changing the number of copies q Using HP LaserJet Copier software q Using HP LaserJet Copy Plus software q Copying photos, two-sided originals, or books EN 55 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 58
copies with your HP LaserJet 3300 series product, use the following instructions: 1 Load your original document onto the flatbed scanner face down (one page at a Photo setting for the highest photo quality. If you want to conserve toner, and the copy quality is not that important, select Draft. To - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 59
select Photo or Best Photo to increase the quality. If you want to conserve toner and the copy quality is not that important, select Draft. To change the to make the copy lighter than the original, or move the slider to the right to make the copy darker than the original. 3 Press press start/copy to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 60
HP LaserJet 3300 series product can reduce copies to as small as 25% of the original or enlarge copies to as much as 400% of the original. It can also make the following reductions or enlargements automatically: q Original size or part of your copy may be cut off. For instructions, see Changing - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 61
original document must fit into memory. If it does not, the product makes only one copy and displays a message notifying you of the change. If that happens, use one be changed from the product software. For instructions on accessing settings from the product software, see Changing settings from your - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 62
selection. Note The default set at the factory for number of copies is 1. Using HP LaserJet Copier software Note You can use HP LaserJet Copier to perform any of the following tasks when you copy your original: q Print up to 99 copies of the same document q Enable or disable collation q Reduce - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 63
the Copy Plus icon in addition to the standard copier settings, you can also adjust the brightness of your copies and send the copy to another printer, including a color printer. For more information, see Using HP LaserJet Copy Plus software. Note For more information on using these features, see - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 64
-sided originals, or books To copy or scan a photo 1 Place the photo on the flatbed scanner with the picture side down and the top left corner of the photo in the lower right corner of the glass. 2 Gently close the lid. 3 You are now ready to scan or copy the photo using one - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 65
down on the lid to press the book to the flatbed scanner surface. 4 Press start/copy, or use one of the other described methods to 2 copy or scan the scanner. If the lid comes out, align the hinge posts to the recesses and reinstall. 3 5 EN Copying photos, two-sided originals, or books 63 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 66
64 5 Copying EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 67
Use the following instructions to perform scanning tasks with your HP LaserJet 3300 series product: q Understanding scanning methods q Scanning from the product's control panel q Canceling a scan job q Scanning with the product software q Scanning with TWAIN-compliant software q Archiving scanned - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 68
model. Scanning from the product's control panel Note Note If you purchased the HP LaserJet 3310 product, scanning from the control panel is not available. To scan with the 3310, see Scanning with the product software. Use the following instructions load your originals onto the flatbed scanner. To - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 69
adjust the media guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top HP LaserJet Series Director. New destinations that include this Display Name will now appear in the device scan to destinations list. 5 Follow the instructions in - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 70
perform most scanning functions from HP LaserJet Director. HP LaserJet Director is not supported for Microsoft Windows 95. If you are using Windows 95, see Scanning with TWAIN-compliant software. For more detailed instructions on loading original documents onto the flatbed scanner or into the ADF - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 71
you for additional information. To scan using HP LaserJet Director (Macintosh) 1 Load the originals to be scanned face up in the ADF input tray and adjust the media guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 72
guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. Gently close the lid. 2 If the product is connected directly to your computer, the HP LaserJet Director - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 73
guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. Gently close the lid. 2 If the product is connected directly to your computer, the HP LaserJet Director - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 74
scanner, or the HP LaserJet Director does not automatically open, click the Start button on the Windows task bar, point to Programs, and click HP LaserJet Director or click on it in the System Tray. 3 In HP LaserJet Director, click OCR. 4 The original is scanned, and your word processing software - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 75
on your computer or the scanner software did not recognize the application during the installation. For instructions on how to create a link to your word processing application, see To change the OCR word processing application. The OCR software does not support scanning colored text. Colored text - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 76
from the View menu in order to display the Image menu. For instructions on using HP LaserJet Document Manager's image enhancement features, see the product software Help. Adding annotations to HP documents Note You can use HP software to modify and annotate scanned documents that are saved as - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 77
scanner, or the HP LaserJet Director does not automatically open, click the Start button on the Windows task bar, point to Programs, and click HP LaserJet Director or click on it in the System Tray. 4 In HP LaserJet Director, click E-mail. 5 The original is scanned, and your computer e-mail software - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 78
guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. Gently close the lid. 2 Use the HP LaserJet Director or other software the copier/scanner software that does - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 79
image. Color and grayscale images achieve the best resolution when scanned from the flatbed scanner rather than the ADF. Resolution and color guidelines Intended use Recommended resolution Recommended color settings Fax 150 dpi q Black and White E-mail 150 dpi q Black and White if the image - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 80
or Macintosh TWAIN driver Typical photo quality. Copier software Documents that contain mostly text. Copier software Documents that contain mostly color and black and white photos. Best photo quality. Copier software To save toner when copying documents. Copier software 78 6 Scanning EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 81
Use the instructions below to perform basic faxing tasks with your HP LaserJet 3300mfp product: q Setting the information in the fax header q Setting the answer mode q Loading originals to fax q Sending faxes q Canceling a fax job q Using manual dial q Deleting faxes from memory q Redialing manually - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 82
the name of your company and press menu/enter. Setting the answer mode Note 80 7 Faxing Depending on your situation, you can set the HP LaserJet 3330's answer mode to automatic or manual. q Automatic: In automatic answer mode, the product answers incoming calls after a specified number of rings - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 83
Using the < and > buttons, select Automatic or Manual and press menu/enter. 6 The control panel display shows the answer mode setting that you specified. Loading originals to fax Use the instructions below to load original documents for faxing. To load fax documents into the ADF input tray 1 Before - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 84
. In the rare instance that your document does not fit into memory, you will need to send the document to each fax number one at a time or use HP LaserJet Director. HP LaserJet Director is not supported for Microsoft Windows 95. To send a fax using a group-dial code 1 Load the document into the ADF - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 85
the product updates the Fax Activity Log with the error and then proceeds to the next number in the group. Note The Fax Activity Log feature is not supported in the software for Microsoft Windows 95, but you can print the Fax Activity Log using the control panel. For instructions, see Printing the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 86
Note Note You can schedule a fax to be sent automatically at a future time to one or more people. When you complete this procedure, the product scans the document into memory and returns to the Ready state so you can do other tasks. This feature is not supported for Microsoft Windows 95. If the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 87
, enter the speed-dial code, or press the one-touch key. (This feature does not support ad hoc groups.) Press menu/enter or fax/send. The product scans the document into memory and sends it at the designated time. Receiving faxes Note You can receive faxes to the product or to your computer. In - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 88
does not print, and the fax is not saved in memory. Faxes from blocked fax numbers appear in the fax activity log with a "discarded" designation. You can unblock blocked fax numbers individually or all at one time. Note The fax activity log feature is not supported for Microsoft Windows 95, but - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 89
-dial or group-dial codes. A maximum of 50 characters can be entered for a single fax number. Speed-dial codes, one-touch keys, and group-dial codes are more easily programmed from the software. For instructions on programming speed-dial codes, one-touch keys, and group-dial codes using the product - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 90
the product to wait for a dial tone. 7 Using the alphanumeric buttons, enter the fax number. Include any pauses or other needed numbers, such as an area code, an access -dial code instructions, see To program group-dial codes. Use the following method to program speed-dial codes and one-touch keys - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 91
-touch keys, and group-dial codes using the product software see the product software Help. To program group-dial codes 1 Assign a speed-dial code to each fax number you want in the group. (For instructions, see To program speed-dial codes and one-touch keys.) 2 Press menu/enter. EN Managing group - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 92
characters for instructions on using the buttons. After the name of the group has been entered, press menu/enter. 9 Press the one-touch key or group-dial code 1 Press menu/enter. 2 Use the < or > button to select Fax Setup and press menu/enter. 3 Press menu/enter to select Phone Book. 4 Use the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 93
be recovered. To delete all phone book entries Use the following instructions to delete all speed-dial codes, one-touch keys, and group-dial codes that are programmed in your product: 1 Press menu/enter. 2 Use the < or > button to select Fax Setup and press menu/enter. 3 Press menu/enter to select - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 94
your company's phone system. While this setting is on, you can still dial a fax number without the dial prefix by using manual dial. For instructions, see Using manual dial. To set the dial prefix Use the following instructions to set the dial prefix: 1 Press menu/enter. 2 Use the < or > button to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 95
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in memory. Then your product dials the fax number you have specified and sends the fax. If it cannot forward a fax because of an error (for example, the number is busy) and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 96
buttons. 3 When the recipient answers, instruct the recipient to start the fax machine. 4 When you hear the fax tones, press fax/send to begin transmitting the fax, wait until the display reads Connecting, and hang up the phone. Changing the HP LaserJet 3330 product's volume settings Note You can - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 97
. Light/Dark. 5 Use the < button to move the slider to the left to make the fax lighter than the original, or use the > button to move the slider to the right to make the fax darker than the original. 6 Press menu/enter to save your selection. Changing the detect dial tone setting Normally the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 98
automatic or manual 1 Press menu/enter. 2 Use the < and > buttons to select Fax Setup and press menu/enter. 3 Use the < and > buttons to select Fax Recv. Setup the call and automatically answers it if it detects fax tones. Refer to the fax guide that came with your product to determine the default - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 99
this setting, the product will not be able to receive faxes. What is ring pattern service? Ring pattern service, such as distinctive ring, is available from some local telephone companies. It allows you to have two or three phone numbers on one line. This costs less than paying for two or three - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 100
to select On or Off and press menu/enter to save your selection. Note The default set at the factory for incoming fax autoreduction is On. Enabling stamp received faxes Note 98 7 Faxing The HP LaserJet 3330 product is set up to print the sender's identification at the top of each received - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 101
correction setting is on, the product can request that a portion of the fax be resent. You should only turn error correction off if you are having trouble sending or receiving a fax, and you want to accept the errors in the transmission. Turning the setting off might be useful when you are trying - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 102
is set to redial on no answer one time automatically in the U.S. and Canada, and fax. The billing number will be credited for each fax page that is sent. This includes all types of faxes except for poll receive, fax forwarding, or PC downloaded faxes. For an ad hoc group or a group dial fax - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 103
logs and reports If you purchased an HP LaserJet 3330 product, use the following instructions to manage your fax logs and reports: q To print the fax activity log q To set the fax activity log to print automatically q To print a fax call report q To set fax call report print times q To include the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 104
is a brief report indicating the status of the last sent or received fax. You can set your product to print a fax call report after the following events: q Every Fax Error (the default) q Send Fax Error q Receive Fax Error q Every Fax q Send Fax Only q Never If you choose Never, you will have no - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 105
/enter to confirm your selection. Note The default setting for this option is On. Printing a phone book report A phone book report lists the fax numbers that are assigned to the one-touch buttons and speed-dial and group-dial codes. To print a phone book report Use the following steps to print - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 106
T.30 protocol trace report This report is used by service technicians to troubleshoot fax transmission issues. To print a T.30 protocol trace report times: q Never (the default) q When an error occurs q At the end of every sent and received fax Use the following steps to set the T.30 protocol trace - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 107
this procedure to print the following reports at one time: q Fax activity log q One-touch, speed-dial, and group-dial report q Configuration report q Block fax list q Billing report (if on) To print all fax reports Use the following steps to print all fax reports: 1 Press menu/enter. 2 Use the < or - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 108
106 7 Faxing EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 109
8 Networking Use this information to learn about using your HP LaserJet 3300 series product with a network: q Understanding the print server's features and benefits q Using network protocols q Software installation q Network connection requirements q Installing the 310x print server q Installing the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 110
server printing on a Microsoft Windows 95, 98, NT, ME, XP, or 2000 network, you should use the installation software that came with your HP LaserJet 3300 product to configure your Windows 95, 98, NT, ME, XP, or 2000 print server and then share the printer with client computers. 108 8 Networking EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 111
software that came with your HP LaserJet 3300 product to configure each client to print directly to the printer. Network connection requirements If you purchased an HP LaserJet 3300 series model other than the HP LaserJet 3320n and are connecting to a network, you will need a supported HP - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 112
Note Model Product No. Connectors Firmware version Supported protocol HP Jetdirect 500x J3264A Token Ring 3 twisted pair, J.08.00 or higher TCP/IP (LPD and 9100) (RJ-45) parallel printer IPX/SPX Peer-to-Peer connections - can connect Novell NetWare the product and up to two DLC/LLC - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 113
included with the HP LaserJet 3320n. If you are using a different Jetdirect print server, you must refer to the installation instructions that came with that print server. 2 Note The USB cable should already be connected to the product. (For more information, see Connecting a printer cable to your - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 114
green. 5 Press the test button on the rear of the print server to print a configuration page. A configuration page should be printed by the attached printer. If a page does not print or is unreadable, see Configuration page does not print. 6 If you want to mount the print server to the product - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 115
, do not install the software that came with it. Use the software that came with your HP LaserJet 3300 series product. See the getting started guide that came with the product for complete instructions on installing the software. Using the embedded web server Each HP Jetdirect 310x print server - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 116
may no longer work. Using HP Web JetAdmin HP Web JetAdmin is a printer installation and management application for intranets. You can obtain this software from HP Customer Care online at http://www.hp.com/support/net_printing. Hewlett-Packard recommends that you use HP Web JetAdmin version 6.5 or - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 117
(It may be a system other than those using the HP Jetdirect print services.) Windows 2000 or NT servers: On Windows NT or service will respond to BOOTP requests when you select BOOTP only or Both in step 11d. See Windows 2000 Procedure. These systems may require third-party software for TFTP support - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 118
. This tag does not take a value but causes the BOOTP daemon to download the host name to the print server. The host name will be printed .support.hp.com). ef 18 Extensions file tag that specifies the relative path name of the TFTP configuration file. This tag is similar to the vendor-specific - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 119
for TCP/IP packets: 0: (default) Normal, data buffers are packed before sending to the printer. 1: Disable buffer packing, data is sent to the printer when received. T147 _ Write Mode option. An HP-proprietary tag that controls the TCP PSH flag setting for device-to-client data transfers - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 120
documentation or product software help for more information. Using DHCP Note Note Note The procedure to set up the DHCP server depends on the operating system on that system. (It may be a system other than those using the HP Jetdirect print services.) UNIX servers: For instructions on setting up - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 121
Options and select one of the following: Scope: if you want name services only for the selected scope. Global: if you want name services for all scopes. assign or lease to a requester. To avoid problems resulting from IP addresses that change, HP recommends that all print servers be assigned IP - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 122
here, see also the instructions supplied with your DHCP software. 1 Run the Windows 2000 duration for your DHCP clients and click Next. HP recommends that all print servers be assigned reserved IP on the Jetdirect configuration page.) d Under "Supported types," select DHCP only and click Add. - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 123
in the same tool you are using. If the print server is switched from using an address allocated by a DHCP server to using a manually assigned address, that manually assigned address should be outside any DHCP range used for other devices on the network. An alternative is to tell the DHCP server that - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 124
to configure or modify your printer. These instructions show you how to configure your printer and set up the printer for printing. Note You can substitute the server domain with the TCP/IP address. Printing a print server configuration page If you connect your HP LaserJet 3300 series product to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 125
and maintenance tasks: q Cleaning the outside of the product q Cleaning the print cartridge area q Cleaning the printer media path q Cleaning the pickup roller q Changing the pickup roller q Changing the printer separation pad q Changing an ADF pickup roller assembly q Removing and replacing the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 126
a 220V product, turn off the power switch. 2 Clean the white document lid backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. CAUTION Note 3 Wash the backing gently to loosen debris; do not scrub the backing. 4 Dry the backing with a chamois or soft cloth. Do - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 127
so, you can damage the printer. 3 With a dry, lint-free cloth, or an HP toner cloth (part number 3 5090-3379), wipe any residue from the media path area and the print cartridge cavity. 4 Replace the print cartridge, and close the print cartridge door. 5 Plug the printer in to turn it back on - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 128
media path If you are experiencing toner specks or dots on the printouts, clean the printer media path. To clean the printer media path 1 Press menu/enter. 2 Use the < and > buttons to find the service menu. 3 Press menu/enter. 4 Use the < and > buttons to find the Cleaning Mode. 5 Press menu - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 129
Changing the pickup roller See Ordering HP parts and accessories to order a new pickup roller. To change the pickup roller 1 CAUTION Failure to complete this procedure might damage the printer. 1 Unplug the power cord from the printer, and allow the printer to cool. Note If you have a 220V - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 130
new or cleaned part in the slot of the previous pickup 6 roller. See Cleaning the pickup roller for instructions. Note Circular and sponge roller may damage the product. 8 Reinstall the print cartridge, and close the print cartridge door. 9 Plug the printer in to turn it back on. If you have a - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 131
tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. If your product is under warranty, call support. If your product is not under warranty, see Ordering HP parts and accessories to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 132
loaded base. If the separation pad is not straight or you see space on one side, remove the separation pad, make sure that the larger tab is on the pad, and snap both sides into place. 9 Reinsert the input trays. 10 Plug the printer in to turn it back on. If you have a 220V product, turn on the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 133
a new ADF If your HP LaserJet 3300 came without an ADF, you can upgrade it by adding one. The ADF replaces your current replace it. See HP parts and accessories for information on ordering a replacement ADF. To install a new or replacement ADF 1 1 Remove the flatbed scanner lid by opening - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 134
5 Gently close the ADF lid. 5 CAUTION To avoid damaging the product, do not allow the ADF lid to fall onto the flatbed scanner. Always close the ADF lid when the product is not in use. 6 Install the ADF input tray by aligning the two tabs on the input - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 135
trouble picking paper, you may want to replace the ADF pickup roller assembly. See Ordering HP parts and accessories to order an ADF pickup roller assembly. To remove the existing assembly, follow the directions below. 1 Unplug the power cord from the printer and put the new one in exactly the same - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 136
6 To check for proper installation, lift the green lever until it remains 6 open. The new pickup roller assembly should be secured to the lever assembly and should not fall out. 7 Make sure that both sides of the assembly are secured by the green hooks. 8 Lower the green lever assembly and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 137
the control panel bezel 1 1 Unplug the power cord from the printer. Note If you have a 220V product, turn off the power switch the lower notch. The bezel notch should align to the inside of the printer. 4 Press down until all the snaps are engaged, and then press 3 outward until the bezel is - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 138
136 9 Cleaning and maintenance EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 139
10 Media See the following sections for more information: q Product media specifications q Guidelines for using media q Selecting media for the ADF EN 137 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 140
Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. Supported media sizes (printer) The following are the supported media sizes: q Minimum: 76 x 127 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 141
paper or preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for 0.1 second). Common media problems table Symptom Problem with paper Solution Poor print quality or toner adhesion, or problems with feeding. Too moist, too rough, too smooth, or embossed - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 142
selecting envelopes, consider the following factors: q Weight: The weight of the envelope paper should not exceed laser printer. For optimum printer performance, do not use paper heavier than 157 g/m2 (42-pound). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 143
08 inch) away from the edges. Selecting media for the ADF Note ADF specifications q Input capacity: The ADF holds up to 50 sheets of flat 60 to x 15 inches) Use the flatbed scanner for copying and scanning if the media is fragile, thin, or thick. The flatbed scanner provides the best copy and scan - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 144
142 10 Media EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 145
11 HP parts and accessories Use the following topics to find out about ordering parts and accessories for your product: q Ordering HP parts and accessories q HP LaserJet print cartridges q DIMMs (memory or font) EN 143 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 146
Replacement print cartridges for the HP LaserJet 3300. q 2,500 page cartridge q 3,500 page cartridge C7115A C7115X Supplementary Guidelines for Paper A guide to using paper and other print media with 5963-7863 documentation and Other Print HP LaserJet printers. Media 144 11 HP parts and - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 147
If your ADF breaks, use this part number to order C9143-60101 one (includes flatbed scanner lid). Copy lid If you do not have an ADF and your copy lid breaks, use this part number to order one. C9124-60117 Power modules (network model only) Countries/Regions Part number Australia, New Zealand - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 148
following information on HP LaserJet print cartridges: q HP policy on non-HP print cartridges q To install a print cartridge q Storing print cartridges q Print cartridge life expectancy q Recycling print cartridges q Saving toner HP policy on non-HP print cartridges Hewlett-Packard Company cannot - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 149
are ready to use it. The shelf life of a print cartridge in an unopened package is approximately 2.5 years. The shelf life of a print cartridge in an opened package is approximately 6 months. To prevent damage to the print cartridge, do not expose it to light. EN HP LaserJet print cartridges 147 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 150
waste, Hewlett-Packard has adopted a recycling program for empty print cartridges. A postage-paid shipping label is inside the new HP LaserJet print cartridge box. Since 1990, the HP LaserJet Print Cartridge Recycling Program has collected more than 25 million used HP LaserJet print cartridges that - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 151
DIMM. 1 Turn off the power switch (220V product only), and unplug the printer. 2 Open the print cartridge door and the left side panel. 2 3 Remove the DIMM from the antistatic be pointing toward the printer and the cutouts should be at the top and bottom. 3 4 EN DIMMs (memory or font) 149 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 152
bottom, should rotate inward. To snap the cam latches into place, press the handles toward each other (B). 6 Close the left side panel and the print cartridge door. 7 Plug the product back in. If you have a 220V product, turn on the power switch. 7 150 11 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 153
power (220V product only), and unplug the product. 2 Open the print cartridge door and the left side panel. 3 To unlock the cam latches, the DIMM 2 from the printer (B). Note Store the DIMM in an antistatic bag. 4 Close the left side panel and the print cartridge door. 5 Plug the product - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 154
152 11 HP parts and accessories EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 155
12 Troubleshooting printing problems Use this section to find tips for solving problems specifically associated with printing. q Product will not turn on or print q Pages print but are totally blank q Pages did not print q Pages printed, but there was a problem q Onscreen error messages q Paper - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 156
, the other device might be interfering. To connect and use the HP LaserJet 3300, you must disconnect the other device or you must use two ports on the computer. q You might need to add another interface card. Hewlett-Packard strongly recommends an ECP parallel interface card. Is the product getting - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 157
on your computer and running status software. The status software dominates the parallel port on the computer and will not allow the HP LaserJet 3300 to access the port. Try the following: q Disable all of the status windows for other printers. q Make sure that the printer's port setting is correct - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 158
, incorrect, or incomplete? First, print a configuration page to verify the product is functioning. See Printing a configuration page for instructions. If it prints successfully, try the following: q Disconnect the cable and reconnect it at both ends. 156 12 Troubleshooting printing problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 159
cable. See Ordering HP parts and accessories for information. q The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 3300 is selected in the printer properties. q There might be a problem with your software application. Try printing from - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 160
when you close the straight-through output door. After clearing a media jam, you might need to turn the printer off and turn it back on. Note When you add new media, remove all of the media from the input tray and straighten the stack of new media. 158 12 Troubleshooting printing problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 161
tray while the product is printing. q Use recommend paper types. See Product media specifications for more information on paper types. q Do not let paper stack up in box. Plug the power cord into a grounded AC power outlet. HP does not recommend the use of uninterrupted power supply (UPS) battery - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 162
information about identifying and correcting print defects. Light print or fade q The toner supply is low. See HP LaserJet print cartridges for more information. q The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough). See Product - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 163
. See HP LaserJet print cartridges for more information. q Check Optimize for: in the Paper tab of your printer driver, and make sure it is set to the appropriate media. See Optimizing print quality for media types for instructions. If these steps do not correct the problem, contact an HP-authorized - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 164
product software Help for details. q Clean the inside of the printer. See Cleaning and maintenance for instructions. q Check the media type and quality. See Product media specifications for more information. q Try installing a new HP print cartridge. See HP LaserJet print cartridges for instructions - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 165
for: in the Paper tab of your printer driver, and choose the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in HP LaserJet Device Configuration. See the product software Help for details. Misformed characters q If characters - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 166
. This feature is also available in HP LaserJet Device Configuration. See the product software Help for details. You can also adjust the fuser temperature from the product control panel. The Less Paper Curl setting in the Service menu sets the fuser temperature to the lowest setting. Its default - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 167
product's control panel: q 50 Fuser Error q 51 Laser Error q 52 Scanner Error q 57 Fan Error q 79 Service Error q CCD Scanner Error q Scanner Bulb Failure If your product displays one of these message, the product is experiencing a critical device error. Unplug the printer for five minutes, and then - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 168
. q Not Enough Memory. Try Later q Device Busy. Try Again Later q Settings Cleared q Device Error. [Enter] To printer driver. To find out whether auto continue is enabled, print a configuration page. See Printing a configuration page for more information. 166 12 Troubleshooting printing problems - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 169
13 Troubleshooting copy problems Use these topics to find tips for solving common copy problems. q No copy came out q Copies are blank, or images are missing or faded q Improving copy quality q Clearing ADF media jams q Identifying and correcting copy defects EN 167 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 170
the printer. If the print cartridge is low on toner, the copies will be faded. Is the original of poor quality? The accuracy of the copy depends on the quality and size of the original. Try adjusting the contrast with HP LaserJet Copier. See Using HP LaserJet Copier software for instructions. If - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 171
feeds more than one page at a time, replace the separation pad. For more information, see Changing the printer separation pad. q Use or make a carrier sheet to protect your originals. Note Recurring feed problems indicate the copier/separation pad is worn. See Ordering HP parts and accessories to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 172
ADF input tray and open the ADF cover. 2 Remove the jam cleanout part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout and set aside. 3 Lifting the gently pull it out in the direction shown. 3 4 5 6 170 13 Troubleshooting copy problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 173
q The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough). See Product media specifications for more information. q The toner might be low. See HP LaserJet print cartridges for instructions. EN Identifying and correcting copy defects - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 174
the glass. q The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough). See Product media specifications for more information. q The toner might be out. See HP LaserJet print cartridges for instructions. q The tape might not have been removed - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 175
image. q See the product software Help for more information about changing the settings in HP LaserJet Director and HP LaserJet Document Manager. q See Using HP LaserJet Copier software for more information about changing the settings for HP LaserJet Copier. EN Identifying and correcting copy - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 176
174 13 Troubleshooting copy problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 177
14 Troubleshooting scanning problems Use these topics to find tips for solving common scanning problems. q Scanned image is of poor quality q Part of the image did not scan or text is missing q The text cannot be edited q The scan takes too long q Error messages appear on the screen q The scanner - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 178
the following suggestions do not solve your problem, you might need to use a better quality version of the original. q To eliminate the patterns, try reducing the size of the image after scanning. See Enhancing images with HP LaserJet Document Manager or HP Photo Center for more information. q Print - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 179
Copies can be longer. CAUTION Do not try to pull the original from the ADF; you might damage the scanner or your original. See Clearing ADF media jams for instructions. Is the original too small? The minimum size supported in the ADF for the HP LaserJet 3300 is 127 by 127 mm (5 by 5 inches). The - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 180
Error messages appear on the screen Unable to activate TWAIN source If you are acquiring an image from another device, such as a digital camera or another scanner, make sure that the other device is TWAIN compliant. Non-TWAIN-compliant devices do not work with the HP LaserJet 3300 product software - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 181
problems indicate that the copier/separation pad is worn. See Ordering HP parts and accessories to order a new separation pad. See Changing the printer separation pad for more information about replacing the separation pad. q Use or make a carrier sheet to protect your originals. EN The scanner - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 182
product software Help for details. Reduced size q The HP software settings might be set to reduce the scanned image. See the product software Help for more information about changing the settings in HP LaserJet Director and HP LaserJet Document Manager. 180 14 Troubleshooting scanning problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 183
Use the topics in this chapter to troubleshoot common fax problems. These apply only to the LaserJet 3330 product. q Fax phone problems q The document stops feeding during faxing q The product is receiving faxes but not sending them q Outgoing fax calls keep dialing q Faxes you send are not arriving - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 184
and are incompatible with standard phones and with devices such as the HP LaserJet 3330. You need to have access to a standard analog phone line in order to send and receive faxes. Roll-over lines: A phone system feature where, when one incoming line is busy, the next call "rolls over" to the next - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 185
guide that came with your product for instructions. Are you using a surge protection device? This is a device used between the wall jack and the product to protect the product against electrical power passed through the phone lines. These can cause some fax communication problems by degrading the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 186
fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print the fax activity log (see Printing the fax activity log) and check the Status column for jobs with a Pending designation. 184 15 Troubleshooting faxing problems - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 187
fax number is 50. Try dialing the fax number in manual mode. See Using manual dial. Unable to start receiving faxes from an extension phone Is the extension phone setting disabled? See Enabling an extension phone for instructions to a phone line" in the fax guide that came with the product to check - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 188
interfering with the product answering calls? Do one of the following: q Discontinue the messaging service. q Get a phone line dedicated to fax calls. q Set the product to answer in manual mode. In manual mode, you must start the fax receive process yourself. q Leave the product set to automatic - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 189
or are printing only on half of the page Did the product run out of toner while printing a fax? The product stores up to 10 of the most recently printed faxes. As soon as possible, replace the print cartridge and see To reprint a fax. EN Faxes are transmitting or being received very slowly 187 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 190
print times and Setting the fax activity log to print automatically to change the settings. The volume is too high or low Do the volume settings need to be adjusted? See Using the product's volume controls for instructions about changing volume settings. 188 15 Troubleshooting faxing problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 191
You can use the information in this chapter to troubleshoot general network problems. See the following sections for more information: q Troubleshooting overview q Configuration page does not print q Error messages q Resetting the 310x print server to factory defaults (cold reset) q Interpreting - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 192
first step in troubleshooting your print server is to make sure that the attached printer is ready to for instructions. q Make sure all the doors are securely closed. q If the printer printer ready now? USB OK? (USB light ON solid green?) The HP Jetdirect 310x print server connects to its printer - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 193
solid green, find the appropriate topic below to continue troubleshooting. Is the USB light ON solid green? Check HP Jetdirect 310x print server supports only USB printers (including USB multifunction printers and All-in-One devices). It does not support non-printer USB devices, nor does it support - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 194
printer, your print server has a problem that requires assistance from HP Jetdirect technical support; see the support flyer that came with your product for information on contacting HP If it is not ON solid green, please follow the troubleshooting steps below. For all of the steps below, note that - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 195
troubleshooting. Power/Status light OFF If the Power/Status light is OFF, your power module may be faulty. Fixing this fault requires assistance from HP Jetdirect technical support; see the support , both the 10 and 100 lights will be off. If one of the print server's link lights is ON solid green, - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 196
on the hub/switch/router. Did these steps turn ON one of the link lights? If yes, continue with Check the print server's I/O status. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; see the support flyer that came with your product for a list of - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 197
a configuration page you can read. 5 If you cannot read the page, refer to your printer documentation to find out which of the following four printer languages are supported by your printer: • ASCII • PCL • PostScript • HP/GL-2 6 It may be necessary to re-initialize the connection between the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 198
on contacting HP. 08 LAN Error: INFINITE DEFERRAL There is a network congestion problem. For help in correcting this error, contact HP Jetdirect technical support. See the support flyer that seconds. Any user-configured settings will be erased. 196 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 199
server. To print a configuration page, briefly press the test button on the print server. An HP Jetdirect configuration page can also be viewed over the network from a management utility (such as HP Web JetAdmin), or by accessing the embedded web server on the print server. EN Interpreting the - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 200
problem with the print server or its configuration. An error code and message are displayed if the print server is not ready. Model Number The model number of the HP installed in the printer. The format is X.NN.NN, where X is a letter that depends on the print server model. Port Select Specifies - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 201
. q MLC HP-proprietary protocol for Multiple Logical Channels, a mode for printers and multifunction (All-in-One) devices that allows error. This includes broadcast, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 202
errors and framing errors. CRC errors are frames received with CRC errors. Framing errors are frames received with alignment errors. A large number of framing errors could indicate a cabling problem an IP address is not assigned or the value is zero. 200 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 203
of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is Resolution Protocol. q User Specified manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, embedded web server, - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 204
by HP Web JetAdmin, the URL of the host system used for HP Web JetAdmin services is displayed. The URL is limited to two lines and may be truncated. q Not Specified the URL of the HP Web JetAdmin host system could not be identified or is not configured. 202 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 205
additional status message may also be displayed. An error code and message are displayed if the print server automatically senses and limits the frame type to the first one detected. q EN_II limits the frame type to IPX over number. Unless a specific frame type has been manually configured, the print - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 206
Specifies the time interval (in seconds) that the print server waits between Service Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. Server x x identifies a NetWare file server to which the print server is attached. 204 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 207
may also be displayed. An error code and message are displayed if the print server is not ready. Name The name of the printer on the AppleTalk network. A the print server is awaiting data. q Disabled DLC/LLC was manually disabled. q Initializing the print server is registering the node address - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 208
connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the print server. 0C LAN ERROR- RECEIVER OFF There may be a problem with your network cabling or the print server. Check the cabling and connectors on your - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 209
NO QUEUE ASSIGNED The HP Jetdirect print server detected that the print server object has not been assigned any queues to service. Assign queues to the print server object using printer installation or NetWare utilities. Note: When multiple file servers are configured, the error is only displayed - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 210
to the file server. Make sure that the correct file servers are connected. Note: When the print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected. 208 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 211
produce this error message, including a downed file server or a network router failure. 27 UNEXPECTED PSERVER DATA RCVD The print server sent some data when the print server had not given its permission to do so. This indicates a possible print server problem, possibly a software problem. 28 OUT - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 212
PUBLIC KEY ERROR Print Server supported. 36 NDS ERR: NO PRINTER OBJECTS No printer printer objects located in the NDS directory. 39 NDS ERR: MAX QUEUE OBJECTS Too many print queue objects are assigned to the printer. Reduce the number of queues assigned. 210 16 Troubleshooting network problems - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 213
communications problem exists. TREE 3B NDS CONNECTION STATE ERROR The print a print server object and not a printer or other object. 3F The NDS server problem still persists, call HP technical support for help. See the support flyer that came with the product for information on contacting HP - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 214
retrying of the TFTP transfer of the configuration file from the TFTP RETRIES EXCEEDED host to the print server has exceeded a retry limit. 212 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 215
been shut down because of a configuration change or reset request. This message automatically clears after a few seconds, unless the printer is off line, is in an error state, or is servicing another I/O port or another network protocol. F1 TRYING TO CONNECT TO SERVER The print server is trying to - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 216
offered by HP and contact information such as phone numbers and e-mail addresses) For more information specific to the 310x print server, see the HP support web site for the HP LaserJet 3300 series: http://www.hp.com/support/lj3300 (site is in English) 214 16 Troubleshooting network problems EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 217
a printer). A 1284-B connector is bigger than a 1284-C connector, for example. The size of the page when it was scanned (not enlarged using zoom in or reduced using zoom out). Automatic document feeder. The ADF is used to automatically feed originals into the product for copying, scanning, or faxing - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 218
, and printers. Clients are PCs or workstations on which users run applications. Clients rely on servers for resources such as files and devices. The process of reducing a sticky note to an icon. The process of printing a multiple-copy job in sets. When collate is selected, the HP LaserJet 3300 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 219
is a toner-saving feature on the HP LaserJet product. EconoMode reduces the amount of toner on a printed page, so that the print cartridge lasts longer. The printed result is similar to printing a document in draft mode. Extended capabilities port, a parallel-port standard for PCs that supports bi - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 220
halftone .hpd HP Jetdirect print server HP LaserJet Director toolbar HP Web JetAdmin software hub hypertext links intranet Fax-related tasks done from the control panel that only affect the current job, or are only done once before returning to the Ready state, such as clearing memory. These - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 221
from the product software to other programs, such as e-mail, electronic fax, and OCR links supports MS-DOS, Microsoft Windows, OS/2, Macintosh, and Unix clients. A computer (server or user) or peripheral, such as the HP LaserJet 3300 series product, that is connected to a network. OCR software - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 222
supported in the product. PostScript is a registered trademark of Adobe Systems Incorporated. print server See HP Jetdirect print server. printer driver A printer driver be either manual or dial services for both voice and fax calls. sticky note An order for the HP LaserJet 3300 series product - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 223
tools such as Explorer and Print Manager. When the HP LaserJet 3300 series product (or any printer) is shared using Windows sharing, network users need to install the printer drivers using the Add Printers utility in the Windows Printers folder. A collection of individuals working together on a task - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 224
222 Glossary EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 225
regulatory information See these sections for specifications and regulatory information on the following products: q HP LaserJet 3300 series product q HP LaserJet 3330 fax q HP Jetdirect 310x print server q Environmental product stewardship program q HP LaserJet 3300 series product battery EN 223 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 226
HP LaserJet 3300 series product q HP LaserJet 3300 series product specifications q Laser safety statement HP LaserJet 3300 series product specifications Environmental specifications Operating environment Printer plugged into an AC outlet: q Temperature: 15 to 32.5° C (59 to 90.5° F) q Relative - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 227
Physical specifications Dimensions q Width: 546.1 mm (21.5 inches) q Depth: 520.7 mm (20.5 inches) q Height: 495.3 mm (19.5 inches) Weight q Models with ADF: 15.8 kg (34.6 lbs) q Models without ADF: 14.1 kg (31.01 lbs) Printer capacities and ratings Print speed Main input tray capacity - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 228
bottom Scanner Duty Cycle 2,000 single-sided items per month Scan resolution 600 PPI color ADF specifications Input capacity Media weight Up printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation 226 Appendix A Specifications - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 229
technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. EN HP LaserJet 3300 series product 227 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 230
ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: declares that the product Product Name: Model Number: Product Options: 11311 Chinden Boulevard Boise, Idaho 83714-1021 USA LaserJet 3300/3310/3320/3330 Series C9124A, C9125A, C9126A, C9151A, C9709A - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 231
. Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. >. Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3300-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytöss - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 232
VCCI Class B regulations HP LaserJet 3330 fax HP LaserJet 3330 product fax specifications FCC Part 68 Requirements (US) Telephone consumer protection act (US) IC CS-03 requirements Regulatory information for EU countries HP LaserJet 3330 product fax specifications Fax transmission speed 3 seconds - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 233
until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the product. This includes the print cartridge, the supports for trays facsimile, please see Setting the information in the fax header. EN HP LaserJet 3330 fax 231 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 234
the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment support, contact Hewlett-Packard at the phone numbers provided in the support flyer that came with the product. HP Jetdirect 310x print server HP Jetdirect 310x print server specifications - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 235
HP Jetdirect 310x print server specifications Supported networks Physical q Supports unshielded or shielded with clip attached, 36 mm (1.4 inches) excluding clip and connectors Weight q 108 g (3.9 oz.) Environmental specifications Operating environment q Temperature: 0° C to 55° C (32° - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 236
specifications Power requirements q Input voltage • 310x - 13 VDC • Power module - (see Power modules (network model emissions Regulations q US: FCC Part 15, Class B q Canada: NZS 3548 q Russia: GOST 292116 Safety Compliance The HP Jetdirect 310x print server complies with the following safety - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 237
Class B digital device, pursuant to Part 15 of the FCC rules. used in accordance with the instructions, it may cause harmful to try to correct the interference by one or more of the following measures: q radio/TV technician. This device complies with Part 15 of the FCC Rules. Operation is - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 238
, July 18, 2001 Mark Vigeant, Product Regulations Manager European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49-7031-14-3143). 236 Appendix A Specifications and regulatory information EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 239
complies with Canadian EMC Class B requirements. Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. >. Japan VCCI Class 1 regulations Korean EMI statement EN HP Jetdirect 310x print server 237 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 240
Chinese safety statement 238 Appendix A Specifications and regulatory information EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 241
parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life. HP LaserJet printing supplies In many countries/regions, this product's printing supplies (e.g., print cartridge, drum, fuser - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 242
the fluorescent lamp, scanner, or liquid crystal display that may require special handling at end-of-life. This HP product contains lead in solder. The batteries contained in or supplied by Hewlett-Packard for this product have the following specifications: Type: Weight: Location: User Removable - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 243
within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service and Support group. See the support flyer that came with your product for information about contacting HP. Spare parts and consumables availability Spare parts and consumable supplies for this - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 244
242 Appendix A Specifications and regulatory information EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 245
You must reproduce all copyright notices in the original software on all copies or adaptations. You may not copy the software onto any public network. No Disassembly or Decryption. You may not disassemble or decompile the software unless HP's prior written consent is obtained. In some jurisdictions - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 246
by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. HP limited warranty statement HP LaserJet 3300 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 247
ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 248
246 Appendix B Warranties and licensing EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 249
Toner left in the printer during shipping can damage the product. q Include the completed copy of the service information form below. Note on the form which items were returned. q Use the original shipping container and packaging materials, if possible. q Include samples that illustrate the problems - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 250
a one- to-five year period from date of the HP product purchase. The HP SupportPack can provide Express Exchange or onsite service. The customer must purchase HP SupportPack within 180 days of the HP product purchase. Get more support information from the following HP web site: http://www.hp.com - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 251
EN Service information form 249 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 252
250 Appendix C Service and support EN - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 253
225 start 56 troubleshooting 168 curling, troubleshooting 164 customer support form, service 248 hardware service 247 D Declaration of Conformity 228 default settings adjusting 38 restoring 36 defaults, restoring factory 36 deleting faxes from memory 84 group-dial codes 90 one-touch keys 88 phone - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 254
89 groups, faxing to 89 H hardware components 20 hardware service 247 HP Jetdirect 310x embedded web server 113 features 108 installing 111 operating environments 233 power requirements 234 print server components 23 specifications 233 supported networks and protocols 233 HP LaserJet 3300 features - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 255
fax originals 81 originals 31- 32 loose toner, troubleshooting 162 M manual dialing 83 manual duplexing heavy media 51 lightweight media 50 manual feed 42 margins faxing 230 scanning 226 media common problems 139 guidelines 138 sizes 138 specifications 138 EN troubleshooting 158 weight 225 memory - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 256
one recipient 81 troubleshooting 183 V.34 setting, changing 100 service hardware 247 information form 248 settings 36- 39 silence-detect mode, changing 97 software HP LaserJet Copier 60 HP LaserJet Copy Plus 61 special media common problems 139 printing 45- 49 specifications 139- 141 specifications - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 257
ADF input tray 33 copier with the flatbed scanner 34 printer 33 text, prints poorly 176 tone dialing 99 toner loose 162 smear 162 specks 160 transparencies printing 47 specifications for 139 trays see input tray, paper troubleshooting see also image quality, troubleshooting answering machines 183 - HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 258
- HP 3330mfp | HP LaserJet 3300mfp Series - User Guide - Page 259
copyright © 2002 Hewlett-Packard Company www.hp.com/support/lj3300
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use
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LaserJet 3300mfp