HP 3350 Compaq Presario Desktop Products Warranty and Support Guide
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- HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 1
you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers chart - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 2
product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 3
CONTACT NUMBERS SOUTHEAST ASIA Technical Support www.compaq.com.sg/support/ Singapore: 6272 5300 Hours: M-F 8:30-9:30, Sat. retailer. Hours are subject to change without notice. Before contacting Compaq Technical Support, it's important to have the following information handy. Please take a - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 4
- HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 5
COMPAQ PRESARIO DESKTOP PRODUCTS Warranty and License Information To you have any problems setting up your system and turning it on, immediately contact the Compaq Customer Support Center listed earlier in this Warranty and Support Guide, and a you can register on the Web at http://register.hp.com - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 6
fastest method of repair, as many times we can send the part directly to your home or business in a few days. This service is free for one year from the date you purchased your computer. 2 If a repair is necessary, the Compaq Customer Support Center will make arrangements to fix your computer. This - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 7
parts, drivers are installed; Compaq will make sure that the Compaq Presario recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED. Software Media (CDs) The software CDs that come with your system are warranted to be free from defects for one Compaq Customer Support Center. For In-home service, you - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 8
Hardware Warranty Repair Service For the duration of the one-year parts and labor warranty, repair service includes Consumer-replaceable Parts services, Carry-in services, and In-home services as described below. To obtain hardware warranty service, call the Compaq Customer Support Center. You must - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 9
and is not a sale of any rights in the Software. Compaq's third-party suppliers may protect their rights in the event with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard unless decryption is a necessary part of the operation of the - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 10
Number(s): 8000 series, S0000 series Product Options: All conforms to the following Product Specifications: Safety: IEC 60950:1991 + A1, A2, A3, A4 EN 60950:1992 + A1, A2, A3, A4, A11 IEC 60825-1:1993 + A1/E 60825-1:1994 + A11 Class 1 (Laser 2) This Device complies with Part 15 of the FCC Rules - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 11
Operating Specifications Electrical ratings: Models: 8000 series, S0000 series 100-127 V /200-240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: - - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 12
wear a wrist strap attached to a metal part of the computer. Place cards on a WARNING: Do not overload the system by installing add-in cards that draw excessive current. The loaded system (one with all add-in card slots filled) must not exceed the total number of slots multiplied instructions. - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 13
box qualify with the U.S. Environmental Protection Agency's ENERGY STAR guidelines for energy you save money on utility bills, and help protect the environment. ENERGY STAR® is a registered only No. 26 AWG or larger telecommunication line cord in order to reduce the risk of fire. ■ Do not plug - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 14
according to IEC 60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power replace it. All other components are user-serviceable. WARNING: For your safety, always unplug performing any of the procedures described in this guide. Failure to do so may result in - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 15
products: This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in your product. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 16
Lightning Protection For added protection of any Compaq product during a lightning storm, or when it is Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 17
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Compaq Presario Desktop Products
Warranty and
Support Guide
±
1 Year Parts Replacement on Hardware with
Available Shipment of Replacement Parts —
Compaq’s award-winning Easy Access Design
makes it easy!
±
1 Year Free Labor on Hardware
±
1 Year Free Hardware Technical Support
±
30 Days Telephone Assistance to Get You
Up and Running
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We
have specialists available to help you with your technical support questions as they arise
via the Web or phone (see Contact Numbers chart within this document). As our valued
customer, we want to make sure that your support needs are met and any issues resolved
as quickly as possible.
The information in this document is subject to change without notice.