HP 3350 Compaq Presario Desktop Products Warranty and Support Guide
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- HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 1
you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers chart - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 2
product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 3
CONTACT NUMBERS AUSTRALIA / NEW ZEALAND Technical Support www.compaq.com.au/support/ Australia: 1 300 888 423 New Zealand: 0 800 113 694 Hours of Operation (local time): Mon.-Fri. 10-9, Sat.-Sun. 10-4 Hours are subject to change without notice. Before contacting Compaq Technical Support, it's - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 4
- HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 5
COMPAQ PRESARIO DESKTOP PRODUCTS Warranty and License Information To you have any problems setting up your system and turning it on, immediately contact the Compaq Customer Support Center listed earlier in this Warranty and Support Guide, and a you can register on the Web at http://register.hp.com - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 6
fastest method of repair, as many times we can send the part directly to your home or business in a few days. This service is free for one year from the date you purchased your computer. 2 If a repair is necessary, the Compaq Customer Support Center will make arrangements to fix your computer. This - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 7
parts, drivers are installed; Compaq will make sure that the Compaq Presario recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED. Software Media (CDs) The software CDs that come with your system are warranted to be free from defects for one Compaq Customer Support Center. For In-home service, you - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 8
Hardware Warranty Repair Service For the duration of the one-year parts and labor warranty, repair service includes Consumerreplaceable Parts services, Carry-in services, and In-home services as described below. To obtain hardware warranty service, call the Compaq Customer Support Center. You must - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 9
and is not a sale of any rights in the Software. Compaq's third-party suppliers may protect their rights in the event with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard unless decryption is a necessary part of the operation of the - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 10
Number(s): 8000 series, S0000 series Product Options: All conforms to the following Product Specifications: Safety: EMC: IEC 60950:1991 + A1, A2, A3, A4 EN 60950:1992 + A1, A2, A3, A4, A11 IEC 60825-1:1993 + A1/E 60825-1:1994 + A11 Class 1 (Laser This Device complies with Part 15 of the FCC - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 11
Operating Specifications Electrical ratings: Models: 8000 series, S0000 series 100-127 V /200-240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: - - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 12
wear a wrist strap attached to a metal part of the computer. Place cards on a WARNING: Do not overload the system by installing add-in cards that draw excessive current. The loaded system (one with all add-in card slots filled) must not exceed the total number of slots multiplied instructions. - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 13
the U.S. Environmental Protection Agency's ENERGY computer must be installed only in devices 's network services. Some number within any 30-minute period for a single manual call initiation. and (b) The equipment shall be on the hook for a period of not less than 30 seconds between the end of one - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 14
cord, use only No. 26 AWG or larger telecommunication line cord in order to reduce the risk of fire. ■ Do not plug a modem or telephone cable into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS Additional Safety Information This product has not been evaluated for connection to - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 15
telephone system before installing or removing your described in this guide. Failure to do instructions. Laser Safety Statement Class 1 LED Product The CD-ROM and DVD-ROM drives contain a laser system and are classified as a "Class 1 Laser Product" under a U.S. Department of Health and Human Services - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 16
products: This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in your product. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 17
Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead in - HP 3350 | Compaq Presario Desktop Products Warranty and Support Guide - Page 18
Compaq Presario Desktop Products
Warranty and
Support Guide
±
1 Year Parts Replacement on Hardware with
Available Shipment of Replacement Parts —
Compaq’s award-winning Easy Access Design
makes it easy!
±
1 Year Free Labor on Hardware
±
1 Year Free Hardware Technical Support
±
30 Days Free Software Technical Support
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR
COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service your
needs. We have specialists available to help you with your technical support questions
as they arise via the Web or phone (see Contact Numbers chart within this document).
As our valued customer, we want to make sure that your support needs are met and any
issues resolved as quickly as possible.
The information in this document is subject to change without notice.