HP 350546-B21 HP StorageWorks Ultrium Tape Drive Removable Model Getting Start
HP 350546-B21 - StorageWorks Rack-Mount Kit Ultrium 460 Drive Tape Manual
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- HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 1
hp StorageWorks Ultrium tape drive getting started guide removable model Ultrium 230m, 460m. 960m - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 2
1 hp tape array 5300 2 hp tape array 5300 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 3
SCSI ID Step 4: Verify installation Using the tape drive Your HP StorageWorks Ultrium tape drive Use the correct media Register your tape drive Replacing the drive Using HP OBDR Diagnostic tools Optimizing performance Troubleshooting Understanding the LEDs Problems with cartridges Other sources of - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 4
to change without notice. Linear Tape-Open, Ultrium, Ultrium Logo, Ultrium and Ultrium Logo are U.S. trademarks of HP, IBM and Certance (previously Seagate additional warranty. Printed in the U.K. Product Details Write your tape drive details here so you can find them easily if you need them. - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 5
operating system versions that are supported. Which rackmount systems can I use? HP StorageWorks removable tape drives are used in conjunction with the HP StorageWorks Tape Array 5300 system, which will hold up to two HP StorageWorks Ultrium 230, 460 or 960 tape drives. The tape array is designed to - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 6
be downloaded from www.hp.com/support/ tapearray. • If you do not have a spare, suitably rated SCSI connector on your server, you must install a new HBA (also known as a SCSI card). The SCSI bus rating should match or be higher than the SCSI rating of your tape drive. See Table 2, "supported SCSI - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 7
After you connect the tape drive, insert the HP StorageWorks Tape CD-ROM and follow the link to download the HP driver from our web site: www.hp.com/support, see "Step 4: Verify installation" on page 17. Refer to the accompanying README file for specific installation instructions for Windows 2000 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 8
Direct attach - SCSI Network attach - SCSI server (A) RAID disk subsystem recommended for Ultrium 960 and 460, see page 7 tape drives in tape array (B) Ultrium 960 Ultrium 460 Ultrium 230 Direct Attach Yes Yes Yes Across the Network Requires careful design, see page 7 Yes Yes Figure 1: usage - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 9
other usage models, such as network attach storage (NAS) and storage area networks (SAN), but HP does not currently provide technical support for installing and using standalone Ultrium tape drives with these architectures. Similarly, connection to fibre channel may be possible, if you purchase and - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 10
install your product learn about your product register your product buy media online troubleshoot with L&TT Figure 2: the HP StorageWorks Tape CD-ROM 8 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 11
the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to: • Install your product, which includes access to drivers, an installation check, and - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 12
connecting to an HBA card in the server Figure 3: checking the SCSI connection 10 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 13
29. If you answer 'Yes' to all these questions, you are ready to install your tape drive. If you answer 'No', you will probably need to purchase and install additional items. For product details, go to www.hp.com/go/connect. 1 Is there a spare SCSI port on the server? No? Yes? 2 Does the - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 14
extractor lever in the out position Figure 4: installing the drive 12 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 15
along the guides, until the connectors on the back mate with the connectors at the back of the enclosure. 5 Push the extractor lever in until it locks the drive in position. The HP StorageWorks Tape Array 5300 is designed to provide adequate airflow for up to two full-height tape drives (like the - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 16
Figure 5: setting the SCSI ID 14 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 17
Array 5300 has four SCSI ID switches to enable the installation of up to four half-height drives. When installing two HP StorageWorks Ultrium full-height tape drives, use SCSI ID switches 1 and 2 only. 3 Make sure that a SCSI terminator is attached to the appropriate SCSI-OUT connector on the back - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 18
affix label here Figure 6a: loading a cartridge Figure 6b: unloading a cartridge 16 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 19
turn to "Troubleshooting" on page 33 for help in diagnosing and fixing the problem. Carry out a backup and restore test to check that the drive can write data to tape. Refer to your backup application documentation for specific instructions. Use the blank cartridge supplied with the tape drive. See - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 20
Eject button Ultrium 960 and 460 Emergency Reset Ready Drive Error Tape Error Clean Extractor lever Eject button Ultrium 230 Emergency Reset Ready Drive Error Tape Error Use Cleaning Cartridge Figure 7: tape drive controls and indicators 18 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 21
Your HP StorageWorks Ultrium tape drive Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information, see also "Understanding the LEDs" on page 40. See page 17 for more information about using the - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 22
padlock indicates cartridge is protected Figure 8: write-protecting cartridges 20 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 23
Write and Read No No No Write and Read table 3: Ultrium data cartridge and HP StorageWorks Ultrium tape drive compatibility WORM data cartridges The HP Ultrium StorageWorks 960 tape drive includes support for both rewriteable and WORM data cartridges. Write-Once, Read-Many (WORM) data cartridges - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 24
1 (IBM/Seagate) cartridges. table 4: cleaning cartridge compatibility To clean the tape drive HP StorageWorks Ultrium tape drives do not require regular cleaning. An Ultrium universal cleaning cartridge is supplied with each tape drive and should only be used when the orange Clean (Ultrium 960 and - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 25
Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com. To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 26
Figure 9a: pulling out the extraction lever Figure 9b: removing the drive 24 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 27
lever of the drive that you want to replace so that it is in the out position. (See Figure 9a.) 2 Using the extraction lever, pull the drive gently and firmly out of the tape array. (See Figure 9b.) 3 To insert another drive, follow the instructions in "Step 2: Install the drive" on page 13 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 28
Figure 10a: using HP OBDR, step 1 Figure 10b: using HP OBDR, step 2 Figure 10c: using HP OBDR, step 3 26 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 29
with Intel-based Solaris systems. HP OBDR is supported on a server with a RAID controller, if the tape drive is connected directly to a host bus adapter (HBA). If your system does not support HP One-Button Disaster Recovery, you can still use your tape drive normally to back up and restore - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 30
software companies. Check our World Wide Web site (www.hp.com/go/obdr) for the latest information about firmware upgrades and troubleshooting before you use HP OBDR. 1 Insert the latest bootable cartridge in the tape drive that you have assigned to HP OBDR (see Figure 10a). The cartridge must be - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 31
download from the HP web site. It is supported on nearly all major operating systems. See www.hp.com/support/tapetools for compatibility information, updates and the latest version of the tool. Checking drive installation with Library & Tape Tools The tape drivers choices for troubleshooting. • - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 32
that cause the bottleneck. Please follow the guide and try the tools before calling HP Support. Note that the performance tools are also integrated into HP Library & Tape Tools, which is available both online (www.hp.com/support/tapetools) and on the CD-ROM supplied with your tape drive. 30 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 33
this section before contacting HP Support at www.hp.com/support. Is the tape drive on a dedicated SCSI bus? We recommend that the tape drive is the only device cable length. Auto termination powers down when the tape drive powers down. This can cause a problem, if there are other devices on the SCSI - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 34
on page 21). Use Ultrium 800 GB or Ultrium 800 GB WORM cartridges with Ultrium 960 tape drives, Ultrium 400 GB cartridges with Ultrium 460 tape drives and Ultrium 200 GB cartridges with Ultrium 230 tape drives. • Data and file types The type of data being backed up or restored can affect performance - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 35
have pluggable drivers, which allow drives to be Problems with cartridges" on page 44. Most users can use HP Library & Tape Tools to help them diagnose problems, see page 29. Web troubleshooting guide Please refer also to the detailed troubleshooting guide on the web at www.hp.com/go/ support - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 36
are not shipped with your tape drive, or with the tape array. You need to order the correct size cables and terminators to suit your particular configuration. Cable and terminator options are listed at the HP tape array support web site: //www.hp.com/support/tapearray. It is unclear which - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 37
to the host server termination must be used. • The tape drive is being daisy-chained with other tape devices onto the host server - only the last device to the "SCSI Configuration" section in the online User's Guide on the HP StorageWorks Tape CD-ROM. Is the correct SCSI host bus adapter installed? - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 38
drivers can be obtained from the HP StorageWorks Tape CD-ROM or from www.hp.com/support/ultrium. For support on UNIX systems, see the UNIX Configuration section in the online User's Guide on the HP StorageWorks Tape CD-ROM. (Backup software that states support for HP StorageWorks Ultrium tape drives - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 39
host bus adapter. (You can run HP Library & Tape Tools to check the SCSI IDs of each device attached to the SCSI bus, see page 29.) The computer no longer recognizes the tape drive Possible reason Recommended action You powered up the drive or added it to the tape array after the host system was - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 40
Wide Web site (www.hp.com/go/connect) for details of software applications that support the HP StorageWorks Ultrium tape drive. Load any service packs as necessary. Some applications require drivers to be loaded. Check that the correct SCSI and tape drive drivers are installed. Consult the - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 41
supply is present and all LEDs remain off, call for assistance. If there is a cartridge in the drive, remove it. Reset or power down the drive and power it up again. If the self-test still fails, call for assistance. Cartridge-related problems Please see "Problems with cartridges" on page 44. 39 - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 42
test Ultrium 960 and 460 Ultrium 230 Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status, and two LEDs on the rear panel. These LEDs provide useful troubleshooting information. The tape drive performs a power on self-test whenever power is - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 43
for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support. Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence Cause Action required All LEDs OFF. Make sure the drive is switched - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 44
cycle the drive. downloading firmware. Ready is OFF, others are ON. Firmware is being reprogrammed. None. Do not reset or power cycle the drive. Clean is FLASHING. The drive requires cleaning. Load the Ultrium cleaning cartridge. See page 22 for supported cartridges and instructions. If the - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 45
to clear the LED sequence. If the Ready FLASHING. condition persists, call for service. There is a firmware download problem. Drive Error and Ready ON Power cycle or reset the drive. then with Tape Error and Clean OFF. Sequence alternates repeatedly. Upgrade the firmware. If the condition - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 46
force eject the cartridge. It is good practice to run LIbrary & Tape Tools to diagnose the problem. If the failure occurs regularly, contact customer service at www.hp.com/support. 1 Press and hold the Eject button on the front of the tape drive for 10 seconds. 2 Wait for the cartridge to be ejected - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 47
is still jammed, the tape drive has failed. Contact customer service at www.hp.com/support. The drive will not accept cartridge (or discard it if it is damaged. See the troubleshooting section of the User's Guide on the HP StorageWorks Tape CD-ROM for more information about checking the leader - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 48
.com. Click on the link to "contact HP". To make the best use of this service, we ask that you work with our Support Specialists to resolve any issues with your drive. This may include downloading diagnostic software, that will assist in the rapid resolution of your problems. If you do not have web - HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 49
- HP 350546-B21 | HP StorageWorks Ultrium Tape Drive Removable Model Getting Start - Page 50
http://www.hp.com/go/storagemedia http://www.hp.com/support/ultrium Q1540-90902
getting started guide
hp
StorageWorks
Ultrium tape drive
removable model
Ultrium 230m, 460m. 960m