HP 353803-B22 HP Modular Smart Array FC VDS Hardware Provider administration g
HP 353803-B22 - StorageWorks Modular Smart Array 1000 SAN Starter Manual
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- HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 1
HP Modular Smart Array FC VDS Hardware Provider administration guide Part number: T1634-96072 Second edition: May 2006 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 2
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 3
Contents Preface 5 About this guide 5 Intended audience 5 Disk arrays 5 Related documentation 5 Document conventions and symbols 6 HP technical support 7 Subscription service 7 HP web sites 7 Documentation feedback 7 Other HP web sites 7 1 Overview 9 Simple overview 10 Detailed - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 4
Uninstalling the HP Provider 30 Uninstalling the HP Provider using Windows 30 Uninstalling using the HP Provider installer 30 4 Troubleshooting 31 Troubleshooting procedures 32 VDS will not install 32 Cannot manage the array using Provider 32 VDS error messages 33 Glossary 37 Index 39 4 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 5
following documents provide related information: • HP StorageWorks MSA1000/1500 Installation Guide • HP StorageWorks MSA1000/1500 User Guide You can find these documents from the Manuals page of the HP Business Support Center web site: http://www.hp.com/support/manuals. In the Storage section, click - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 6
text: Document conventions and symbols Blue, underlined text: http://www.hp.com Bold text Italic text Monospace text Monospace, italic text Monospace data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 7
new driver versions, firmware updates, and other product resources. HP web sites For additional information, see the following HP web sites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 8
8 Preface - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 9
1 Overview This chapter describes the HP MSA FC VDS Hardware Provider for Windows 2003 and explains how it operates with Microsoft's a functional understanding of the Provider that will prepare you to install it and get it working. HP Modular Smart Array FC VDS Hardware Provider administration - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 10
Simple overview The HP MSA VDS Provider is a solution that installs on a Windows 2003 server connected to an HP disk array. The Provider works with the Microsoft Virtual Disk Service (VDS) to enable the Windows OS and applications to manage the MSA disk array. 10 Overview - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 11
Windows applications to manage the HP disk array. Through the HP VDS Provider, Windows and Windows applications can perform disk array LUN and port management tasks normally performed using proprietary array control software. HP Modular Smart Array FC VDS Hardware Provider administration guide 11 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 12
preceding illustration. Microsoft Windows 2003 operating system The HP Provider and Microsoft's VDS service work under the control of the Windows Server the servers to which the disk array is attached and supports the applications, services, and providers that store and retrieve data on the array - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 13
Microsoft VDS service to manage including HP arrays using the HP MSA FC VDS Provider. DiskRaid comes with the Windows 2003 Server Resource Kit mounting, and managing the file system. An HP Hardware Provider is not required in order for above on the HP disk arrays. However, the HP Provider extends the - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 14
Microsoft Virtual Disk Service (VDS) Microsoft VDS provides an interface for managing volumes and logical units. Administrators can identify, configure, and monitor supported HP disk array volumes from the Windows Server 2003 Microsoft Management Console (MMC). • Provides the capability of Windows - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 15
as other storage devices. HP disk array Specific HP VDS Hardware Providers have been created to work with selected HP disk arrays. Different supporting technologies and features within been designed specially for those arrays. HP Modular Smart Array FC VDS Hardware Provider administration guide 15 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 16
16 Overview - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 17
the HP Provider installation files for information about compatible software versions and system configurations. For HP Providers documentation and software downloads, see the following web location: http://www.hp.com/support/HWPMSA HP Modular Smart Array FC VDS Hardware Provider administration guide - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 18
server contains the Microsoft VDS Service and HP VDS Hardware Provider. • Fibre Channel Host bus adapter (HBA): Installs in the VDS Provider server to provide FC connection to the MSA array. VDS supports only certain Emulex and Qlogic HBAs and the SCSI Storport driver, not SCSI Miniport. • Fibre - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 19
compatible software versions and system configurations. Follow all configuration and installation instructions carefully. The following components and configurations enable you to use the HP MSA FC VDS Provider with the MSA. HP MSA disk array (host server optional): • Configured as described in the - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 20
as described below and in the manuals for those products. Refer to 2003 Server OS. • Install FC Host Bus Adapter and driver. • Connect the server HBA to the array using a NIC card and connect to Ethernet LAN (optional). • Install HP MPIO software if multipathing is desired. Disk array and host: - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 21
HBA manufacturer's instructions. HP tested drivers are available from HP Support. Follow the README file that comes with the driver for installation instructions. For helpful information on SAN construction, see the HP StorageWorks SAN Design Reference Guide. To locate this guide, visit the HP Manuals - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 22
22 Configuration - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 23
installation files for information about compatible software versions and system configurations. For HP Hardware Providers documentation and software downloads, see the following web location: http://www.hp.com/support/HWPMSA HP Modular Smart Array FC VDS Hardware Provider administration guide 23 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 24
Providers on a Windows 2003 server. If you have not already configured the server and the array as instructed in "Chapter 2 Configuration," do so now before you install the HP Provider software. The HP Provider will not work if the array and server have not been correctly configured before you install - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 25
Panel. Then try the installation again. 2. In the Welcome window, click Next. The License Agreement window appears. 3. Click "I accept..." to agree to the license terms. HP Modular Smart Array FC VDS Hardware Provider administration - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 26
4. Click Next. The Destination Folder window appears. 5. Click Next to install VDS in the default location, or click Change to browse for a new location, and then click Next. The Ready to Install window appears. 26 Installation - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 27
6. Click Install to start the installation process. A status window appears to show progress. 7. When installation finishes, the InstallShield Wizard Completed window appears. HP Modular Smart Array FC VDS Hardware Provider administration guide 27 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 28
have been installed, this is a good time to install the Microsoft QFEs (quick fixes). The QFEs are required to fix problems in the Microsoft OS that have not yet been released in a service pack. For information about QFEs that are currently needed for the Provider, see the Provider README file. 28 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 29
If you have any trouble with installation or with verifying installation, see Chapter 4 "Troubleshooting" in this guide. Checking visibility of the of programs in Windows A simple way to verify successful installation of the HP VDS Provider is to make sure it is listed in the Add/Remove Programs - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 30
VDS Hardware Provider program for removal. 4. Click Change/Remove. Windows removes the program. Uninstalling using the HP Provider installer You can also uninstall the HP Provider by starting the Provider installer again. Removal follows the same steps as installation. When the screen below appears - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 31
4 Troubleshooting This chapter explains how to troubleshoot the HP Provider and includes a list of error messages and explanations. HP Modular Smart Array FC VDS Hardware Provider administration guide 31 - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 32
Troubleshooting procedures The following instructions present typical problems and solutions. VDS will not install The HP VDS Provider installation works only on the Windows versions listed in the README file supplied with the HP Provider. The installer will not install the software on other versions - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 33
supported by the object. The service The volume cannot be extended because the file system does not support it. There is not enough usable space for this operation. Not initialized. The disk is not unallocated. Unrecoverable error happened. The service must shut down. The disk is not fully cleaned due - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 34
Failed to open the volume device. A corrupt notification was sent from the Logical Disk Manager Administrative service. The file system is incompatible. The media is incompatible. Access is denied. The media is write disk does not have enough free space to complete the operation. 34 Troubleshooting - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 35
errors. The access paths on the volume may not be deleted. The method call is not supported for the specified provider type. The repair operation failed. The disk is already in use A disk in the import's source pack was not imported. HP Modular Smart Array FC VDS Hardware Provider administration - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 36
disks has become corrupt. The provider does not support the LBN REMAP ENABLED volume flag. The provider does not support the NO DRIVELETTER volume flag. REVERT ON . The operation timed out in the Logical Disk Manager Administrative service. Retry the operation. The operation failed. Cannot retain plex - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 37
glossary defines acronyms and terms used in this guide or related to this product and is not a consisting of multiple portions of physical disks addressed as a single unit. Synonymous with "clone." HP StorageWorks Modular Smart Array. A Microsoft term denoting a full copy of data that has been - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 38
longer being updated. Synonym for "disk array" or "RAID." Service processor. A laptop PC built into the HP XP Disk Array. The SVP provides a direct interface into the disk array , and is used by the HP service representative only. Generic term for a number of physical disks - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 39
documentation providing feedback, 7 related, 5 documentation, HP web site, 5 E error messages, 31 , 37 H help obtaining, 7 HP storage web site, 7 technical support, 7 I installation provider, 24 summary HP, 7 symbols in text, 6 T technical support HP, 7 service locator web site, 7 text symbols, 6 HP - HP 353803-B22 | HP Modular Smart Array FC VDS Hardware Provider administration g - Page 40
third party applications, 13 troubleshooting, 31, 32 U uninstalling provider, 30, 30 V VDS overview, 14 verifying installation, 29 W web sites, 5 HP, 7 HP documentation, 7 HP storage, 7 HP Subscriber's Choice for Business, 7 Windows overview, 12 40
HP Modular Smart Array FC VDS Hardware
Provider administration guide
Part number: T1634-96072
Second edition: May 2006