HP 3800 HP Embedded Web Server - User Guide
HP 3800 - Color LaserJet Laser Printer Manual
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- HP 3800 | HP Embedded Web Server - User Guide - Page 1
HP Color LaserJet 3000/3800 Series printers HP Embedded Web Server User Guide - HP 3800 | HP Embedded Web Server - User Guide - Page 2
- HP 3800 | HP Embedded Web Server - User Guide - Page 3
HP Embedded Web Server User Guide - HP 3800 | HP Embedded Web Server - User Guide - Page 4
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. EWS V10.0 Trademarks and credits Adobe® and - HP 3800 | HP Embedded Web Server - User Guide - Page 5
Web Server 5 2 Viewing product status from the HP EWS Information screens Device Status ...8 Configuration Page ...10 Supplies Status ...13 Event Log ...15 Usage Page ...16 Diagnostics Page ...18 Device Information ...20 Control Panel ...21 Color Usage Job Log ...22 Print ...24 Printing a file - HP 3800 | HP Embedded Web Server - User Guide - Page 6
...50 Restrict Color ...51 4 Managing network operation from the Networking screens Overview ...53 5 Using the Other Links as a resource HP Instant Support ...57 How HP instant support works 57 Information you can get from HP Instant Support 58 Order Supplies ...58 Product Support ...59 My Service - HP 3800 | HP Embedded Web Server - User Guide - Page 7
Table 3-9 Table 3-10 Table 3-11 HP Embedded Web Server ...6 Device Status ...8 Configuration Page (1 of 2) ...10 Configuration Page (2 of 2) ...12 Supplies Status ...13 Event Log ...15 Usage Page (1 of 2) ...16 Usage Page (2 of 2) ...17 Diagnostics Page ...18 Color Usage Job Log ...22 Print ...24 - HP 3800 | HP Embedded Web Server - User Guide - Page 8
vi ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 9
dialog box ...4 Sample HP EWS screen ...5 Device Status screen ...8 Configuration Page screen (1 of 2 10 Configuration Page screen (2 of 2 11 Supplies Status screen ...13 screen 48 Wake Time screen ...50 Restrict Color screen ...51 Network Settings screen ...54 Other Links box ...57 ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 10
viii ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 11
Microsoft® Windows®, provides an environment in which programs can run on your computer. A guide, the information pertains to HP LaserJet printers or multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the features that your printer, MFP, or digital sender supports - HP 3800 | HP Embedded Web Server - User Guide - Page 12
HP EWS screens. ■ Print to an HP product without having to install the product printer driver destination lists for each user (admin and service), with up to 20 recipients on each guide that came with your product, or go to: www.hp.com/ghp/buyonline HP Web Jetadmin and the HP Embedded Web Server HP - HP 3800 | HP Embedded Web Server - User Guide - Page 13
. Opening the HP Embedded Web Server Use the following procedure to open the HP EWS. NOTE You cannot view the HP EWS screens from outside of a firewall. 1 Open a supported Web browser. a configuration page. For instructions, see the user guide that came with your product. ENWW System requirements 3 - HP 3800 | HP Embedded Web Server - User Guide - Page 14
NOTE For information about changing passwords as an IT administrator, see Security. If you are a service provider, see your product service guide. Logging in as an administrator Use the following procedure to log in to the HP EWS as an administrator. 1 After you open the EWS, click the Log In link - HP 3800 | HP Embedded Web Server - User Guide - Page 15
left side of the screen. The following illustration and table provide information about the HP EWS screens. NOTE The appearance of the HP EWS screens might differ from the illustrations in this user guide, depending on the product features and the settings that your IT administrator has established - HP 3800 | HP Embedded Web Server - User Guide - Page 16
Links as a resource. See HP Instant Support. See Product Support. Use the Internet to order genuine HP supplies for your HP product. ■ See My Service Provider and My Service Contract. Product Support Use product-specific help from the HP Web site to solve a problem. Log In/Log Off Different - HP 3800 | HP Embedded Web Server - User Guide - Page 17
product through the HP EWS, see Configuring the product from the Settings screens. NOTE Some products do not support all of these Supplies Status Event Log Usage Page Diagnostics Page Device Information Control Panel Color Usage Job Log Print Screen title Device Status Configuration Page Supplies - HP 3800 | HP Embedded Web Server - User Guide - Page 18
on the control-panel display). Control-panel buttons Supplies Supplies Details Use these control-panel buttons just as you supply. Opens the Supplies Status screen, where you can view information about product supplies. Media Shows the status and configuration information for the input trays - HP 3800 | HP Embedded Web Server - User Guide - Page 19
Table 2-1 Device Status (continued) Callout Area on the screen Information or capability that the area provides The media status is OK until the tray is completely empty. When the tray is empty, the status is Out. 6 Change Settings Opens the Configure Device screen, where you can change the - HP 3800 | HP Embedded Web Server - User Guide - Page 20
Page screen to view current product settings, help troubleshoot problems, and verify the installation of optional accessories such as product (external or internal Jetdirect) ■ All of the printer languages that are installed (such as printer command language [PCL] and PostScript® [PS]) 10 Chapter - HP 3800 | HP Embedded Web Server - User Guide - Page 21
Information or capability that the area provides ■ Options that are installed in each DIMM slot and EIO slot ■ USB devices that can be connected to a printer used as a host USB controller, such as mass storage devices, card swipes, or keypads 3 Memory Lists memory information, PCL - HP 3800 | HP Embedded Web Server - User Guide - Page 22
each of the trays in the product. If a duplexing unit or any cartridge color at 100% coverage; DHALF is also a density calibration of each print cartridge color, but as a halftone instead of a full color. During halftone printing, the dots of toner are spread out, and coverage of the toner - HP 3800 | HP Embedded Web Server - User Guide - Page 23
HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The following illustration and table describe how to use this screen. 1 2 Information tab Figure 2-4 Supplies Status screen Table 2-4 Supplies Status Callout 1 Area on the screen Print Cartridge Information - HP 3800 | HP Embedded Web Server - User Guide - Page 24
the Override at Out option has been enabled at the product control panel, when the supply is exhausted, a message appears that states the cartridge was used with the override setting. NOTE If a non-HP supply is used, information about the device might not be available. In addition, a warning message - HP 3800 | HP Embedded Web Server - User Guide - Page 25
Information tab Event Log The Event Log screen shows the most recent product events, including jams, service errors, and other printer errors. The following illustration and table describe how to use this screen. 1 23 45 6 Figure 2-5 Event Log screen Table 2-5 Event Log Callout 1 2 3 4 5 6 - HP 3800 | HP Embedded Web Server - User Guide - Page 26
duplexed (two-sided) pages. The total is calculated by multiplying the sum of the print count values by the Units value. The information on this screen can be used to determine how much toner or paper counts as 2 units. DUPLEX 1 IMAGE refers to pages that are printed as part of a duplexed (two-sided) - HP 3800 | HP Embedded Web Server - User Guide - Page 27
screen 4 Print Modes & Paper Path Usage (actual) 5 Historical Printer Coverage Information or capability that the area provides Indicates the different print modes that have been used for color and monochrome (black-and-white) print jobs. Indicates the average amount of toner that is used on - HP 3800 | HP Embedded Web Server - User Guide - Page 28
The Diagnostics Page screen provides information about calibration, color density, and parameters. Information tab Figure 2-8 screen Information or capability that the area provides Calibration Information Lists the last color-plane registration (CPR) page count, the last CPR page-count date, - HP 3800 | HP Embedded Web Server - User Guide - Page 29
at 100% coverage; DHALF is also a density calibration of each print cartridge color, but as a halftone instead of a full color. During halftone printing, the dots of toner are spread out, and coverage of the toner is less than 100%. 2 Color Density Lists the cyan, magenta, yellow, and black (CMYK - HP 3800 | HP Embedded Web Server - User Guide - Page 30
Device Information screen that is located on the Settings tab. Figure 2-9 Information tab - Device Information screen Information tab 20 Chapter 2 Viewing product status from the HP EWS Information screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 31
product control-panel display as if you were standing at the product. Because this view shows the product status, it can help you troubleshoot problems with the product. NOTE The appearance of the screen might vary, depending on your product. Figure 2-10 Control Panel Snapshot screen Information - HP 3800 | HP Embedded Web Server - User Guide - Page 32
capability that the area provides Lists the serial number and name of the printer. Summarizes usage totals for all jobs, mono sides, color sides, and total sheets. Displays usage data for the selected page in of the page 22 Chapter 2 Viewing product status from the HP EWS Information screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 33
on the screen 4 Clear Color Usage Job Log Information or capability that the area provides you wish to see. The displayed data changes as you move through the log. Click the Clear Job Log button to delete the contents of the Color Usage Job Log. Information tab ENWW Color Usage Job Log 23 - HP 3800 | HP Embedded Web Server - User Guide - Page 34
supports the HP EWS. This feature is especially useful if you are a mobile user, because you do not have to install the product's printer driver driver option. Print-ready files commonly have file name extensions such as .PRN (Windows print-ready File), .PCL (printer your laptop, computer, or a network - HP 3800 | HP Embedded Web Server - User Guide - Page 35
Printing a file from the Print screen Use the following procedure to print a file from the Print screen. 1 Select a file that resides on your machine or on your network by using one of the following options: ● Click the button under Option 1 to browse to a file that you want to print. -or- ● Type - HP 3800 | HP Embedded Web Server - User Guide - Page 36
Information tab 26 Chapter 2 Viewing product status from the HP EWS Information screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 37
tab to configure the product from your computer. NOTE Some products do not support all of these screens. The following Language Date & Time Wake Time Restrict Color Screen title Configure Device E-mail Server not available from the HP EWS. See the documentation that came with your device for - HP 3800 | HP Embedded Web Server - User Guide - Page 38
PAPER HANDLING menu Set the type of media that is in each tray device that you can use to troubleshoot problems. Plus sign ( ) Click drivers and software programs frequently override selections that are made on the Printing menu and the Paper Handling menu. For more information, see the user guide - HP 3800 | HP Embedded Web Server - User Guide - Page 39
E-mail Server Use the E-mail Server screen to configure e-mail settings for outgoing and incoming e-mail. Use the settings on this screen to send and receive e-mail messages, including product alerts. The following illustration, table, and procedures describe how to use this screen. 1 2 3 Figure - HP 3800 | HP Embedded Web Server - User Guide - Page 40
mail transfer protocol (SMTP) mail server on your network. The EWS uses the SMTP server TCP/IP address to relay e-mail messages to other computers. ● name is "product" and the POP3 server is "hp.com", the product e-mail address is "[email protected]". NOTE Each product that is configured for incoming - HP 3800 | HP Embedded Web Server - User Guide - Page 41
be responsible for ordering print cartridges or fixing jams, and could receive advanced warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an external service provider, who could receive alerts about performing product maintenance, loading the front or - HP 3800 | HP Embedded Web Server - User Guide - Page 42
1 Settings tab 23 4 5 Figure 3-3 Alerts screen Table 3-3 Alerts Callout 1 2 3 4 5 Area on the screen Destination list summary Edit Test Delete New Alert Destination (without hard drive) Information or capability that the area provides Lists the current selections for each destination. The - HP 3800 | HP Embedded Web Server - User Guide - Page 43
Table 3-3 Alerts (continued) Callout Area on the screen New Destination List (with hard drive) Information or capability that the area provides Using the Alerts screen with a product With a permanent storage device installed, you can set up four different lists, with up to 20 recipients on each - HP 3800 | HP Embedded Web Server - User Guide - Page 44
Settings tab Figure 3-4 Alerts - Setup (1 of 2) 34 Chapter 3 Configuring the product from the Settings screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 45
in the List Name field, such as Service or Supplies. (If you do not have a paper-path alerts is a user-specified number of minutes. This is the amount of time that an event will be ignored before an e-mail alert message is sent. For example, you might want to set the threshold value for the "Tray - HP 3800 | HP Embedded Web Server - User Guide - Page 46
mail alert messages. These attachments can include Supplies Status Page, Usage Page, Configuration Page, have chosen to receive alerts is an automated computer system. Each item that you select will in HTML, and a third consisting of instant support information in a text file attachment that has an - HP 3800 | HP Embedded Web Server - User Guide - Page 47
return address is the product's e-mail address. Type your e-mail address in the Return Address field if you would like to receive messages about any errors that are generated from the test alert (for example, to be notified of an incorrect destination address). ENWW Alerts 37 - HP 3800 | HP Embedded Web Server - User Guide - Page 48
messages. You can use this feature to solve a problem or check the status of supplies. Requesting information pages by using an e-mail message name is "product" and the POP3 server is "hp.com", the product's e-mail address is "[email protected]". b Your e-mail program should automatically complete the - HP 3800 | HP Embedded Web Server - User Guide - Page 49
. This feature establishes a relationship with Hewlett-Packard Company or another service provider to provide you with services that include, but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and usage tracking. The following illustration, table, and - HP 3800 | HP Embedded Web Server - User Guide - Page 50
50 characters long. Select this check box to send device configuration and supplies status information to HP on a regular basis. The information will be sent to an HP e-mail address (for example, myproduct@hp e-mail functions available by following the instructions that are listed in this chapter. - HP 3800 | HP Embedded Web Server - User Guide - Page 51
Security The following illustration and table describe how to use the Security screen. 1 Settings tab 2 3 4 Figure 3-8 Security screen Table 3-6 Security Callout 1 Area on the screen Set Password 2 Print Page 3 Display On Device Status Page 4 Direct Ports Information or capability that - HP 3800 | HP Embedded Web Server - User Guide - Page 52
that the area provides NOTE The Direct Ports section of the Security screen does not appear on the screen when direct-connect devices are not supported or if the HP EWS is currently running over a direct connection. Settings tab 42 Chapter 3 Configuring the product from the Settings screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 53
permanent links (hp instant support, Order Supplies, and Product Support) have already hp instant support Connect to Web resources that help you to solve specific problems and determine what additional services are available for your product. (Detailed information, including serial number, error - HP 3800 | HP Embedded Web Server - User Guide - Page 54
terms and limits of your service contract. This link appears only if the service provider has configured it. Adding a link Use this procedure to add a link. 1 Under Add Link, type the URL and the name of the link as you would like it to appear in the HP EWS. 2 Click Add Link. Removing - HP 3800 | HP Embedded Web Server - User Guide - Page 55
. It also appears in e-mail messages that are sent from the product. This might be useful if you need to locate the product to replace supplies or fix a problem. Settings tab ENWW Device Information 45 - HP 3800 | HP Embedded Web Server - User Guide - Page 56
Device Language or Select A Language changes the language for everyone who uses the HP EWS. Table 3-8 Language Callout 1 2 3 Area on the screen View Pages and control panel both use a language that is not available for the HP EWS, English is selected as the default. If you make any changes on - HP 3800 | HP Embedded Web Server - User Guide - Page 57
time when the EWS was opened. If either is incorrect, an IT administrator can change the information at the product control panel or through this HP EWS page. Refresh Click this button to update the product date and time on the screen. For more information, see Date/Time Format. Date/Time - HP 3800 | HP Embedded Web Server - User Guide - Page 58
Date/Time Format Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date Format) and time (under Time Format). The following illustration shows the Date/Time Format screen. Figure 3-13 Date/Time Format screen Clock Drift Correction Use the Date & Time - - HP 3800 | HP Embedded Web Server - User Guide - Page 59
NOTE This process keeps the clock from drifting (losing or gaining time), but does not synchronize the clock with the network time server clock. 1 Select the Enable Clock Drift Correction check box. 2 In the Network Time Server Address field, type the TCP/IP address of the clock which you want to - HP 3800 | HP Embedded Web Server - User Guide - Page 60
Additionally, to save energy, the sleep delay can be set to turn the product off after a specific period of inactivity. 1 Settings tab 2 Figure 3-15 Wake Time screen Table 3-10 Wake Time Callout Mode, it uses less energy. 50 Chapter 3 Configuring the product from the Settings screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 61
Use the Restrict Color screen to restrict color printing. You can restrict color printing for all users or for specific users or specific applications. The following illustration and table describe how to use this screen. 1 Settings tab 2 3 4 5 6 Figure 3-16 Restrict Color screen ENWW Restrict - HP 3800 | HP Embedded Web Server - User Guide - Page 62
the area provides Select whether to print all color jobs in color, print all color jobs in black, or allow printing in color according to custom permission settings. To assign custom permissions settings, you must select COLOR IF ALLOWED. Select the default color print setting for users who are not - HP 3800 | HP Embedded Web Server - User Guide - Page 63
on your network. The appearance and features of the screens available from the Networking tab differ, depending on the model and version of your HP Jetdirect print server. The following screen is similar to what you might see when you click Networking. From the left navigational bar, click the - HP 3800 | HP Embedded Web Server - User Guide - Page 64
on your HP Jetdirect print server model and operating version, the following are some tasks that you can perform from the Networking screens: ■ Change network configuration settings for various types of network connections. ■ Turn on or turn off printing protocols. ■ Set up a support contact and - HP 3800 | HP Embedded Web Server - User Guide - Page 65
HP Jetdirect Administrator's Guide. This guide is normally available on the software CD that came with your product and can be downloaded from the hp.com support pages for your product: ■ www.hp.com/support/clj3000 for the HP Color LaserJet 3000 ■ www.hp.com/support/clj3800 for the HP Color LaserJet - HP 3800 | HP Embedded Web Server - User Guide - Page 66
Networking tab 56 Chapter 4 Managing network operation from the Networking screens ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 67
quick access to product-specific information, such as interactive troubleshooting and ordering information for genuine HP supplies. Figure 5-1 Other the browser window and contains easy-to-follow text and visual aids. The HP Instant Support Web site also directs you to additional services that are - HP 3800 | HP Embedded Web Server - User Guide - Page 68
event listed in the event Log. The HP Instant Support Web site detects the event and provides troubleshooting information for the jam. ■ Support packs ■ Product documentation, such as user guides and getting started guides. Order Supplies The Order Supplies link connects you to a Web page that - HP 3800 | HP Embedded Web Server - User Guide - Page 69
HP products at one site: computers, workstations, servers, storage devices, printers, scanners, digital imaging, and mobile devices. ■ Obtain technical support. Solve a problem information about the service provider and the service contract. The information, which can be up to 50 characters long, is - HP 3800 | HP Embedded Web Server - User Guide - Page 70
Other Links 60 Chapter 5 Using the Other Links as a resource ENWW - HP 3800 | HP Embedded Web Server - User Guide - Page 71
Information screens 7 Information tab locating 28 password protection 4 ink cartridge. See print cartridge Internet Explorer, versions supported 3 IT administrators alerts, setting up 31 logging off 4 logging on 4 wake time settings 50 J Jetadmin, HP Web 2 Jetdirect print server 54 Job Cancel button - HP 3800 | HP Embedded Web Server - User Guide - Page 72
TCP/IP-based network 3 technical support instant 57 product 59 tests, paper path 28 text files, printing 24 time settings 47 toner cartridge. See print cartridge trays, diagnostics 28 troubleshooting Configuration Page screen 10 instant support 57 product support 59 U usage information, AutoSend 39 - HP 3800 | HP Embedded Web Server - User Guide - Page 73
- HP 3800 | HP Embedded Web Server - User Guide - Page 74
© 2005 Hewlett-Packard Development Company, L.P. www.hp.com
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HP Color LaserJet 3000/3800 Series printers
HP Embedded Web Server User Guide