HP 3820 HP Deskjet 3820 Series printers - (English) Macintosh User's Guide
HP 3820 - Deskjet Color Inkjet Printer Manual
UPC - 808736000000
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- HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 1
quick help toc user's guide table of contents To find an answer to a question, select one of the topics below. q notices q special features q getting started q printing q maintenance q troubleshooting q specifications file:///C|/Projects/Subway/Mac_UG/ug_home_fs.html [1/15/2002 4:00:16 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 2
hp deskjet 3820 series table of contents notices notices and acknowledgements terms and conventions accessibility using the onscreen user's guide special features getting started printer features buttons and lights paper trays print cartridges connectivity printing using printer software with - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 3
ink from skin and clothing using the hp inkjet utility troubleshooting printer lights are flashing or on checking the print cartridge status printer is not printing problems with printouts printer is slow specifications printer specifications minimum system requirements environmental statement print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 4
user's guide table of contents regulatory notices index file:///C|/Projects/Subway/Mac_UG/ug_toc_level1_fs.html (3 of 3) [1/17/2002 3:22:29 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 5
notices notices q notices and acknowledgements q terms and conventions q accessibility q using the onscreen user's guide file:///C|/Projects/Subway/Mac_UG/ug_notices_intro_fs.html [1/17/2002 3:22:29 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 6
this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 7
guide. terms HP Deskjet printers may be referred to as the HP Deskjet printer, the HP printer, or the printer. symbols The > symbol guides you through a series of software HP products. A Printing instructions icon indicates that a description of print options is available in the onscreen user's guide - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 8
accessibility accessibility For accessibility information, visit Apple's Website at http://www.apple.com/disability/. file:///C|/Projects/Subway/Mac_UG/ug_accessibility_fs.html [1/17/2002 3:22:30 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 9
viewed through Adobe Acrobat Reader version 4.0 or greater. Use the following tools to view and navigate the onscreen user's guide: q View Buttons: Click these buttons to change page views: View the page in actual size Fit the page in the window Fit the page width - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 10
special features special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: q One-touch print cancel button. q A 100-sheet capacity, space saving, fold-up paper tray. file:///C|/Projects/Subway/Mac_UG/ - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 11
getting started getting started q printer features q buttons and lights q paper trays q print cartridges q connectivity file:///C|/Projects/Subway/Mac_UG/ug_getting_started_intro_fs.html [1/17/2002 3:22:32 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 12
printer features printer features The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature. 1. buttons and lights 2. paper trays 1. print cartridges file:///C|/Projects/Subway/Mac_UG/ug_printerfeatures_fs.html - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 13
printer features 1. connectivity file:///C|/Projects/Subway/Mac_UG/ug_printerfeatures_fs.html (2 of 2) [1/17/2002 3:22:32 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 14
light turns on or flashes when a print cartridge needs service. resume button and lights The Resume light flashes when an problem is solved, press the Resume button to continue printing. power button and light The Power button turns the printer on and off. It may take a few seconds for the printer - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 15
and lights on after pressing the Power button. The green light next to the Power button flashes when the printer is processing. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 16
paper trays paper trays The printer has a fold-up paper tray and an output guide. The output guide contains a slot for single envelope or index card printing. 1. single envelope slot 2. fold-up tray 3. output guide In tray Open the space-saving fold-up tray to load paper or other media to be printed - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 17
paper trays 1. output guide file:///C|/Projects/Subway/Mac_UG/ug_trays_fs.html (2 of 2) [1/17/2002 3:22:33 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 18
can be used with your printer: q black print cartridge q tri-color print cartridge 1. black print cartridge 2. tri-color print cartridge print cartridge selection print cartridge selection number product number black c6615 tri-color c6578 For installation instructions, see replacing print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 19
connectivity connectivity USB The printer can connect to the computer with a USB cable. For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer. file:///C|/Projects/Subway/Mac_UG/ug_connectivity_fs.html [1/17/2002 3:22:34 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 20
the following topic below to view an explanation of the printer software: q using printer software with Mac OS 8.6, 9.x, and X Classic q using printer software with Mac OS X Click the appropriate topic below to view instructions on printing functions: q printing a document q two-sided printing Click - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 21
with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS 8.6, 9.x, and X Classic The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks: q choosing the printer q printing from the computer's desktop q checking the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 22
using printer software with Mac OS 8.6, 9.x, and X Classic 3. Click hp deskjet printer in the right side of the Chooser dialog box. 4. Close the Chooser. selecting a default printer After setting up the printer with the Chooser, use one of the following methods to select it as the default printer: q - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 23
printer software with Mac OS 8.6, 9.x, and X Classic icon meaning Printer is idle and set as the default printer. Printer is idle and not set as the default printer. Printing on the default printer. Printing stopped on the default printer. Error on the default printer. The printer driver - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 24
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Menu: Choose one of the following: r Page Attributes: To set print options for the document. r Application Attributes: To set print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 25
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Panel Menu: Click the menu to select different panels: General, Paper Type/Quality, Layout, Color, Background Printing, or an application- - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 26
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Copies: Enter the number of copies to be printed. 2. Collate: Select to collate if printing multiple copies. 3. Print Back to - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 27
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Paper Group: Select the category of paper used, such as plain paper. 2. Paper Type: Select the specific type of paper - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 28
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Layout Menu: Choose one of the following combinations: r Multiple Pages Per Sheet/Pages Per Sheet: Select these options for most - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 29
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Image: Choose one of the following: r ColorSmart III: Prints optimum color quality. r ColorSync: Prints using the ColorSync matching system. r Grayscale: - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 30
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Print In: Choose one of the following: status of the document as it is printing. displaying the print status dialog box Double-click the hp printer icon on the desktop to display the Print Status dialog box. using the print status dialog - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 31
using printer software with Mac OS 8.6, 9.x, and X Classic 1. Control Buttons: Select a print job in the print queue, then click one of the following buttons to control printing: Pause a - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 32
using printer software with Mac OS X using printer software with Mac OS X The printer is controlled by software installed on the computer. For instructions on using the printer software, select one of the following topics: q using the page setup dialog box q using the print dialog box q using the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 33
using printer software with Mac OS X 1. Settings: Choose one of the following: r Page Attributes: To set print options for the document. r Application Attributes: To set print options specific - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 34
using printer software with Mac OS X 1. Printer: If necessary, select the printer. 2. Presets: Select a group of saved print options. 3. Panel Menu: Click the menu to select different panels: Copies and Pages, Layout, Output Options, Paper Type/ Quality, - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 35
using printer software with Mac OS X 1. Copies: Enter the number of copies to be printed. 2. Collated: Select to collate if printing multiple copies. 3. Pages: Choose one of the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 36
using printer software with Mac OS X 1. Pages per Sheet: Select how many pages to print on each sheet of paper. 2. Layout Direction: Select the option for how multiple - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 37
using printer software with Mac OS X 1. Save as File: Select to print to file. 2. Format: Select either PDF or PS (PostScript). paper type/quality Use the Paper Type/ - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 38
using printer software with Mac OS X speed. The print speed increases and the ink density. using the print center Use the Print Center to: q Manage available printers q Select a default printer q Add a printer q Manage print jobs displaying the print center Follow these steps to display the Print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 39
using printer software with Mac OS X 1. Name Column: Click a printer name to select the printer. 2. Blue Bullet: Indicates default printer. 3. Delete: Select a printer, then click Delete to remove the printer from the computer. 4. Add Printer: See adding a printer. selecting a default printer Follow - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 40
using printer software with Mac OS X 1. Open the Print Center. For instructions on opening the Print Center, see using the print center. 2. Click the Add Printer button. The Add Printer List dialog box appears. 3. Select the printer name from the printer list. 4. Click the Add button. managing print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 41
using printer software with Mac OS X 3. Click a print job to select it. 4. Use the buttons to manage the print job as desired: r Delete: Cancels the selected print job. r - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 42
9.x, and X Classic The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary the document. For a description of the Macintosh printer software, see using printer software with Mac OS 8.6, 9.X, and X Classic. - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 43
The following instructions provide the most common method of selecting page layout and print options. The software program you the document. For a description of the Mac OS X printer software, see using printer software with Mac OS X. file:///C|/Projects/Subway/Mac_UG/ug_printing_a_document_fs.html - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 44
printing is only available in Mac OS 8.6, 9.x, and X Classic. Two-sided printing is not available in Mac OS X. two-sided printing Follow these instructions to print a two-sided document: 1. Open the Print dialog box, then select the Layout panel. 2. Select Print Both Sides. 3. Select the appropriate - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 45
two-sided printing The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed, a message appears prompting you to reload the paper so that the even- - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 46
out the In tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Place up to 100 sheets of paper in the In tray. 4. Slide the paper guides firmly against the paper. 5. Lower the Output guide. q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a Mac OS - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 47
plain paper printing on plain paper with Mac OS X 1. If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper Type: Plain Paper 3. - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 48
envelopes envelopes Print a single envelope using the envelope slot, or print multiple envelopes using the paper tray. printing guidelines q Never place more than 15 envelopes in the In tray at one time. q Avoid using envelopes that have clasps or windows. q Avoid using envelopes that are shiny or - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 49
envelopes 3. Push the envelopes forward until they stop. 4. Slide the paper guide firmly against the edges of the envelopes. 5. Lower the Out tray. printing the envelopes q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 50
envelopes 5. After you have selected the print settings, click OK. printing envelopes with Mac OS X 1. Open the Page Setup dialog box, then select the following settings: panel setting Page Attributes Paper Size: Appropriate envelope size Orientation: Appropriate envelope orientation 2. Click - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 51
sheets in the In tray with the rough side down and the adhesive strip toward the printer. 5. Carefully push the transparencies forward until they stop so that none of the adhesive strips catch on one another. 6. Slide the paper guides firmly against the transparency sheets. 7. Lower the Output - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 52
: Appropriate transparency Paper Type/Quality film 3. Select any other desired print settings. 4. After you have selected the print settings, click Print. The printer may wait for transparencies to dry before releasing them to the top of the tray. For a description of available print options, click - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 53
q Use only paper labels that are designed specifically for inkjet printers. q Use only full sheets of labels. q Verify that guide. printing labels If your software program includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 54
labels q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a Mac OS 9.x application on a Mac OS X computer Classic I am using an application built for Mac OS X Mac OS X printing labels with Mac OS 8.6, 9.x, and X Classic 1. Open the Page Setup dialog box, then select the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 55
labels Page Attributes Paper Size: A4 Letter or US Letter Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper Type: Appropriate label type Quality: Normal 4. Select any other desired print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 56
Use only cards and small media that meet the printer's paper size specifications. q If an out of guide. printing index cards and other small media If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 57
index cards and other small media q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a Mac OS 9.x application on a Mac OS X computer Classic I am using an application built for Mac OS X Mac OS X printing index cards and other small media with Mac OS 8.6, 9.x, and X - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 58
index cards and other small media panel Page Attributes setting Paper Size: Appropriate card size Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality Layout setting Paper Type: Plain Paper Quality: Normal - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 59
against the edge of the cards. 8. Lower the Output guide. printing Hagaki cards If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 60
Hagaki cards printing Hagaki cards with Mac OS 8.6, 9.x, and X Classic 1. Open the Page Setup dialog box, then select the following settings: panel Page Attributes setting Page Size: Appropriate Hagaki card size Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 61
Hagaki cards Page Attributes Paper Size: Appropriate Hagaki card size Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel setting Paper Type/Quality Paper Type: Appropriate inkjet paper type Quality: Normal Layout Pages - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 62
have your local camera shop provide an electronic file of the photo. q Use hp photo papers for great results. preparing to print small photographs 1. Fold out the tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Fan the edges of the photo paper to separate them, then align - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 63
against the edges of the photo paper. 6. Lower the Output guide. printing photographs q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a Mac OS 9.x application on a Mac OS X computer Classic I am using an application - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 64
Type/Quality Paper Group: Photo paper Paper Type: Appropriate hp photo paper type Quality: Best or High Resolution Photo then select the following settings: panel setting Paper Type/Quality Paper Type: Appropriate hp photo paper type Quality: Best or High Resolution Photo 4. Select any other - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 65
the In tray. q For great results, use hp greeting card paper. preparing to print 1. Fold out the In guide. printing greeting cards If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 66
properly in the paper tray. printing greeting cards with Mac OS X 1. If necessary, open the Page Setup dialog box and select the printer, paper size, scaling, or orientation options. 2. Open the Print dialog box, then select the following settings: panel setting Paper Type/Quality Paper - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 67
greeting cards 3. Select any other desired print settings. 4. After selecting the print settings, click Print. If an out of paper message appears, verify that the greeting cards are positioned properly in the paper tray. For a description of available print options, click the appropriate operating - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 68
is not available in Mac OS X. preparing to print 1. Fold out the In tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Fan the edges of the sheets to separate them, then align the edges. 4. Place the paper in the In tray. 5. Slide the paper - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 69
posters Paper Type/ Quality Paper Group: Plain Paper or Inkjet Paper Paper Type: Appropriate paper type (if inkjet paper is selected as the paper group) Quality: Normal Layout Multiple Page Per Sheet: Tiling 3. Select any other desired print settings. 4. After you have selected the print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 70
pictures are horizontally reversed from what appears on the computer screen. q Use hp iron-on transfer paper for great results. preparing to print 1. Fold out In tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Fan the edges of the iron-on transfer paper to separate them, - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 71
program includes an iron-on transfer printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. q My computer runs Mac OS 8.6 or 9.x Mac OS 8.6, 9.x, and X q I am using a Mac OS 9.x application on a Mac OS X computer Classic I am - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 72
iron-on transfers panel Page Attributes setting Page Size: A4 Letter or US Letter Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper Type: Plain Paper Quality: Normal 4. Select any other - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 73
maintenance q replacing print cartridges q calibrating print cartridges q automatically cleaning print cartridges q manually cleaning the print cartridges q maintaining print cartridges q maintaining the printer body q refilling print cartridges q removing ink from skin and clothing q using the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 74
the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges to operate. Warning! Keep both new and used print cartridges out of the reach of children. To replace a print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 75
replacing print cartridges 1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5. plastic tape Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 76
replacing print cartridges the part number on the cartridge. For information on how to recycle your empty print cartridge, see print cartridge recovery. file:///C|/Projects/Subway/Mac_UG/ug_replacecartridge_fs.html (3 of 3) [1/17/2002 3:22:44 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 77
print cartridge is replaced, align the print cartridges to ensure the best print quality. Alignment is performed from the hp inkjet utility. 1. Open the hp inkjet utility. 2. Select the Calibrate panel. 3. Click the Align button, then follow the onscreen directions. file:///C|/Projects/Subway/Mac_UG - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 78
to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Open the hp inkjet utility. 2. Select the Clean panel. 3. Click the Clean button, then follow the onscreen instructions. If your printouts are still missing lines or dots after cleaning, a print cartridge may - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 79
cleaning print cartridges manually cleaning print cartridges If the printer is used in a dusty environment, a small piece of paper with the nozzle plate facing up. Do not leave the cartridges outside the printer for more than 30 minutes. Caution! Do not touch the print cartridge ink nozzles or - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 80
manually cleaning print cartridges 1. nozzle plate 2. face and edges of print cartridge 3. cartridge cradle walls 6. Insert the print cartridges and close the printer's top cover. 7. Connect the power cord to the back of the printer. 8. Print a calibration page. 9. Repeat the cleaning procedure if - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 81
cartridges The following suggestions will help maintain HP print cartridges and ensure consistent print quality: Once the print cartridges are installed in the printer, leave them in the print cartridge cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 82
cleaners or detergents. q Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the exterior of the printer case. printer interior Caution! Do not clean the printer's interior. Keep all liquids out of the interior. print cradle rod Do not lubricate the rod on which the print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 83
To get great performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage. file:///C|/Projects/Subway/Mac_UG - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 84
removing ink from skin and clothing removing ink from skin and clothing Follow these steps to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 85
inkjet utility using the hp inkjet utility The hp inkjet utility contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. Select the appropriate option: My computer runs Mac OS 8.6 or 9.x Mac OS 8.6 and 9.x My computer runs Mac - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 86
Calibrate: Aligns the print cartridges. r Support: Provides access to the HP Website where you can find support for the printer and information about HP products and supplies. r Register: Accesses the HP Website to register the printer. file:///C|/Projects/Subway/Mac_UG/ug_mac_utility_fs.html (2 of - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 87
inkjet utility panels The following options are available on the hp inkjet utility: 1. Inkjet Utility Panel Menu: Select the appropriate panel: r WOW!: Prints a sample page to view the output quality of the printer. file:///C|/Projects/Subway/Mac_UG/ug_mac_utility_fs.html (3 of 4) [1/17/2002 3:22:48 - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 88
Calibrate: Aligns the print cartridges. r Support: Provides access to the HP Website where you can find support for the printer and information about HP products and supplies. r Register: Accesses the HP Website to register the printer. file:///C|/Projects/Subway/Mac_UG/ug_mac_utility_fs.html (4 of - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 89
troubleshooting Click the topic below that best describes the problem: q printer lights are flashing or on q checking the print cartridge status q printer is not printing q problems with printouts q printer is slow If you continue to have problems after reading the above topics, contact the HP - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 90
are flashing what the lights indicate Flashing or on lights indicate the printer status. 1. print cartridge status light 2. resume light 3. power light the top cover is open Close the top cover. there may be a problem with a print cartridge q Verify that the correct print cartridges are installed. - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 91
. there may be a paper jam Follow these instructions to clear a paper jam. the printer may be ready to print the second side of a two-sided document Follow the onscreen instructions for printing the second side. These instructions appear when you manually print a two-sided document. power light is - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 92
Cartridge Status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is opened. If the problem is not related to low ink, the light continues to flash after the cover is opened. checking the print cartridge status Open - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 93
6. black indicator arrow troubleshooting problems with the tri-color or black print cartridge If the black arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. Perform the following - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 94
points to the tri-color or the black low ink icon, replace the relevant print cartridge. verifying that the problem is solved When you close the printer's top cover, the green light will be on with no flashing lights. file:///C|/Projects/Subway/Mac_UG/ug_printcartridge_statuslight_fs.html (3 of - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 95
cartridges are correctly installed. For installation instructions, see replacing print cartridges. q The printer's top cover is closed. q problem: q paper problems q printer does not turn on q print job was deleted q USB problems paper problems Click the topic below that best describes the problem - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 96
. 2. Press the Resume button. 3. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. If the paper jam is not cleared: 1. Open the Rear Access Door by pinching the two latch handles and removing the door. 2. Remove the paper - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 97
printer is not printing 3. Load paper into the In tray. 4. Press the Resume button. 5. Print the document. out of paper if the paper tray is loaded 1. Slide the paper forward until it stops. 2. Adjust the length guide so that it touches the the back of the paper stack. 3. Press the Resume button. if - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 98
ejects the page and cancels the current print job. The printer does not cancel any other print jobs in the queue. Reprint the document. USB problems there are conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are attached to a hub. There are - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 99
the problem: q need to be cleaned. For cleaning instructions, see automatically cleaning print cartridges. printouts are misaligned, then calibrate the printer to align the print cartridges. in the In tray. 2. Verify that the paper guides fit firmly against the paper. 3. Reprint the document - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 100
software application. photos are not printing correctly check the paper tray 1. Verify that the photo media is placed in the paper tray with the print side down. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the paper, then push in the tray. check the printer - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 101
problems with printouts Page Attributes Page Size or Paper Size: Appropriate paper size 2. Open the Print dialog box and verify the following: panel setting Paper Type/Quality Paper Group: Photo Paper (Mac OS 8.6, 9.x, or X Classic) Paper Type: An hp photo paper Quality: Best or High - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 102
that best describes the printer's situation: q multiple software applications are open q problem, align the print cartridges. printer driver is outdated An outdated printer driver may be installed. For information about updating the printer driver, visit HP's Website at http://www.hp.com/go/support - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 103
printer is slow Verify that the computer's hard disk space or RAM meet system requirements. For more information, see system requirements. file:///C|/Projects/Subway/Mac_UG/ug_printtooslow_fs.html (2 of 2) [1/17/2002 3:22:51 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 104
specifications specifications q printer specifications q minimum system requirements q environmental statement q print cartridge recovery q limited warranty q regulatory notices file:///C|/Projects/Subway/Mac_UG/ug_specs_intro_fs.html [1/17/2002 3:22:51 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 105
printer specifications printer specifications hp deskjet 3820 series black text print speed * Draft: page per minute *These are approximate figures. Exact speed varies with system configuration, software program, and document complexity. black TrueType text resolution (depending on paper type) Plain - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 106
printer specifications 4800 x 1200 optimized dpi resolution 4800 x 1200 optimized dpi color printing on premium photo papers; 1200 x 1200 input dpi; will require a large amount of disk space and take longer to print. print technology Drop-on-demand thermal inkjet printing software compatibility USB - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 107
printer specifications 445 mm wide x 197 mm high x 256 mm deep operating environment Maximum operating conditions: Temperature: 41 to 104 degrees F, 5 to 40 degrees C Humidity: 15 - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 108
printer specifications alignment Skew: ± .006 mm/mm (.006 in/in) on plain paper and cards ± .010 mm/mm (.010 in/in) on HP transparency films Vertical: ± .002 mm/mm (.002 in/in) media weight Paper: U.S. Letter 60 to 90 g/m ² (16 to 24 lb) Legal 75 to 90 g/m ² (20 - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 109
printer specifications Labels: Up to 20 media size Paper: U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm A5 - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 110
printer specifications Photo (with tear-off tab): 102 x 152 mm (4 x 6 in) print cartridges Black: selection number 15, part number c6615 Tri-Color: selection number 78, part number c6578 file:///C|/Projects/Subway/Mac_UG/ug_printerspec_fs.html (6 of 6) [1/17/2002 3:22:52 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 111
minimum system requirements minimum system requirements Your computer must meet the following minimum requirements: USB connection Mac OS 8.6 and 9.x PowerPC Mac OS-based computer with a USB port Minimum 64 MB RAM 20 MB (minimum) available hard-disk space Mac OS X (version 10.1.x) and Classic - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 112
Hewlett-Packard continuously improves the design processes of its Deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. reduction and elimination Paper use: The printer's manual the HP Deskjet printer - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 113
office products. ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Energy consumption in off-mode: When the printer is off, a minimal amount of energy is - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 114
France, Germany, and Singapore, more countries than any other print cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of life. To participate, simply request postage-paid return envelopes or - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 115
North America (including Canada) Asia Pacific Europe Latin America software 90 days 90 days 90 days 90 days printer 90 days 1 year 1 year 1 year extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 116
warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer. 8. Any applicable print cartridge warranty shall not - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 117
: q Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit HP's service locator at www.hp.com/service_locator. q If your reseller does not offer service contracts, call HP directly and ask about our HP service agreements. In the U.S. call (800) 446-0522; in Canada - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 118
limits of part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 119
regulatory notices LED indicator statement The display LEDs meet the requirements of EN 60825-1. file:///C|/Projects/Subway/Mac_UG/ug_regnotices_fs.html (2 of 2) [1/17/2002 3:22:54 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 120
V W X Y Z A acknowledgements adding a printer (OS X) B buttons C calibrating print cartridges choosing the printer (OS 8.6, 9.x, and X Classic) cleaning print cartridges, automatically connectivity copies and pages panel (OS X) D default printer (OS X) E file:///C|/Projects/Subway/Mac_UG/ug_index_fs - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 121
index envelopes environmental statement F features G greeting cards H Hagaki cards hp inkjet utility I - K In tray iron-on transfers L labels lights about flashing flashing (all) file:///C|/Projects/Subway/Mac_UG/ug_index_fs.html (2 of 7) [1/17/2002 3:22:54 PM] - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 122
index on power light is flashing resume light is flashing M maintenance print cartridge printer body managing available printers (OS X) print jobs (OS X) minimum system requirements N notices O Output guide output options (OS X) P - Q page layout OS 8.6, 9.x, and X Classic file:///C|/Projects/Subway - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 123
index OS X page setup OS 8.6, 9.x, and X Classic OS X paper jam paper trays paper type OS 8.6, 9.x, and X Classic OS X photographs print cartridge maintenance recovery recycling print cartridges are not aligned print cartridges about automatically cleaning calibrating refilling replacing print - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 124
maintenance printer software OS 8.6, 9.x, and X Classic OS X printing from the desktop, (OS 8.6, 9.x, and X Classic) printing background (OS 8.6, 9.x, and X Classic) deleted print jobs documents envelopes greeting cards Hagaki cards index cards iron-on transfers labels not printing paper problems - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 125
index slow small media transparencies two-sided documents USB problems printout problems R recycling refilling print cartridges regulatory notices removing ink from skin and clothing S special features specifications status changing (OS 8.6, 9.x, and X Classic) checking (OS 8.6, 9.x, and X Classic) - HP 3820 | HP Deskjet 3820 Series printers - (English) Macintosh User's Guide - Page 126
index troubleshooting two-sided printing about OS 8.6, 9.x, and X Classic U - V USB about problems user's guide using the print center (OS X) utility W - Z warranty will not pick up paper file:///C|/Projects/Subway/Mac_UG/ug_index_fs.html (7 of 7) [1/17/2002 3:22:54 PM]
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