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HP 4100n HP LaserJet 4100 Series - User Guide - Page 119

Ram Disk File, Operation Failed, System Is Full, Toner Low, Toner Out, Tray [x] Empty, Type] [size]

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Printer messages (continued) Message Explanation or recommended action RAM DISK FILE OPERATION FAILED RAM DISK FILE SYSTEM IS FULL TONER LOW TONER OUT TRAY [x] EMPTY [TYPE] [SIZE] The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP Resource Manager or another software utility. See the software online help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer control panel (see the description of the RAM disk menu items in "Configuration Menu" on page 219). HP Resource Manager can also be used to increase/decrease the RAM disk size. The message first appears when about 15% of the toner is remaining in the toner cartridge (about 1,500 pages remaining for the 10,000page cartridge and about 900 pages remaining for the 6,000-page cartridge at 5% coverage). Depending on how the printer has been configured, it will either continue to print or stop. If the printer has stopped, you can resume printing by pressing GO for each job. You might want to ensure that you have a replacement toner cartridge on hand. See "Toner low and toner out conditions" on page 87 for information on how to configure the printer's response to toner messages. The toner cartridge has run out of toner. Depending on how the printer has been configured, it will either continue to print or stop. If the printer has stopped, you can resume printing by pressing GO for each job. Replace the toner cartridge. See "Toner low and toner out conditions" on page 87 for details on how to configure the printer's response to toner messages. Load paper in the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next tray with the same paper size and type, and the message will continue to appear. EN Understanding printer messages 117

Section	Page
About this guide	11
How to use this online user guide	11
Navigational features in this guide	11
Features of Acrobat Reader	12
Where to look for more information	15
Setting up the printer	15
Using the printer	16
Printer basics	17
Overview	17
Printer features and benefits	18
Printer configurations	20
Printer parts and locations	21
Accessories and supplies	23
Ordering information	24
Items and part numbers	24
Ordering through service or support providers	24
Ordering directly through the embedded web server	24
Ordering directly through the printer software	25
Control panel layout	31
Control panel	31
Control panel lights	31
Control panel keys	32
Using the printer online help system	33
Control panel menus	34
Printer software	35
Software provided	35
Printer drivers	37
Software for Windows-based computers	38
Software for Macintosh computers	42
Software for networks	43
Printing tasks	45
Overview	45
Selecting the output bin	46
Printing to the top output bin	46
Printing to the rear output bin	47
Loading tray 1	48
Loading trays2, 3, and 4	49
Printing both sides of paper (optionalduplexer)	51
Guidelines for printing both sides of paper	52
Placement for paper requiring a specific orientation	53
Layout options for printing both sides of paper	54
Printing special paper	55
Printing small or narrow paper	55
Printing letterhead, prepunched, or preprinted paper (single-sided)	55
Printing envelopes	57
Printing labels	63
Printing transparencies	64
Printing cards, custom-size, and heavypaper	65
Advanced printing tasks	67
Using features in the printer driver	67
Customizing what tray is used for printing	70
Job retention features	74
Quick copying a job	74
Proofing and holding a job	76
Printing a private job	78
Storing a print job	80
Printing a stored job	80
Deleting a stored job	81
Printing with the optional HP Fast InfraRed Receiver	82
Setting up to print with Windows 9x	82
Setting up to print with Macintosh computers	82
Printing a job	83
Interrupting and resuming printing	84
Printer maintenance	85
Overview	85
Managing the toner cartridge	86
HP toner cartridges	86
Non-HP toner cartridges	86
Toner cartridge authentication	86
Toner cartridge storage	87
Toner cartridge life expectancy	87
Checking the toner level	87
Cartridge interaction (shaking)	88
Toner low and toner out conditions	89
Cleaning the printer	90
General guidelines	90
Cleaning procedure	91
Cleaning the fuser	93
Running the cleaning page manually	93
Running the cleaning page automatically	94
Performing preventative maintenance	95
Configuring alerts	96
Problem solving	97
Overview	97
Clearing paper jams	98
Paper jam locations	99
Clearing jams from the top cover and toner cartridge areas	100
Clearing jams from the optional envelope feeder	102
Clearing jams from the input tray areas	104
Clearing jams from the optional duplexer	106
Clearing jams from the output areas	108
Clearing jams from the fuser area	109
Solving repeated paper jams	112
Understanding printer messages	113
Mopy disk error messages	128
Correcting output quality problems	130
Light print (partial page)	132
Light print (entire page)	132
Specks	132
Dropouts	133
Lines	133
Gray background	134
Toner smear	134
Loose toner	135
Repeating defects	135
Repeating image	136
Misformed characters	136
Page skew	136
Curl or wave	137
Wrinkles or creases	137
Vertical white lines	137
Tire tracks	138
White spots on black	138
Determining printer problems	139
Troubleshooting flowchart	139
Troubleshooting flowchart for Macintosh users	145
Troubleshooting the optional printer hard disk accessory	148
Troubleshooting PS	149
Troubleshooting optional HP Fast InfraRed Receiver problems	150
Communicating with an optional HPJetDirect print server	152
Checking the printer configuration	153
Menu map	153
Configuration page	154
Supplies status page	156
PCL or PS font list	158
Service and support	159
HPCustomer Care Service and Support	159
Online services	159
HP fraud hotline	163
Customer support options worldwide	164
HP Customer Care Center and product repair assistance for the U.S. and Canada	164
European HP Customer Care Center language and incountry options available	165
In-country/region support numbers	166
Warranty information	167
Guidelines for repacking the printer	167
Service information form	168
Hewlett-Packard limited warranty statement	169
Limited warranty for toner cartridge life	171
HP software license terms	172
Worldwide country/region sales and service offices	174
Specifications	189
Overview	189
Paper specifications	190
Supported sizes and weights of paper	191
Supported types of paper	194
Guidelines for using paper	194
Labels	198
Transparencies	198
Envelopes	199
Card stock and heavy paper	200
Printer specifications	202
Physical dimensions	202
Environmental specifications	203
Product compatibility matrix	205
Control panel menus	207
Overview	207
Control panel menu map	207
Quick Copy Jobs Menu	208
Private/Stored Jobs Menu	209
Information Menu	210
Paper Handling Menu	212
Printing Menu	215
Print Quality Menu	219
Configuration Menu	221
I/O Menu	224
Resets Menu	225
EIO Menu	227
Printer memory and expansion	231
Overview	231
Installing memory	232
Checking memory installation	234
Saving resources (permanent resources)	234
Installing EIO cards/mass storage	235
Printer commands	237
Overview	237
Understanding PCL 5e printer command syntax	238
Combining escape sequences	239
Entering escape characters	239
Selecting PCL 5e fonts	240
Common PCL 5e printer commands	241
Regulatory information	245
FCC regulations	245
Environmental product stewardship program	246
Protecting the environment	246
Material safety data sheets	248
Safety statements	250
Laser safety statement	250
Canadian DOC regulations	250
EMI statement (Korea)	250
VCCI statement (Japan)	250
Laser statement for Finland	251
Embedded web server	253
Overview	253
Accessing the embedded web server	254
Embedded web server pages	254
Home pages	255
Device pages	255
Network pages	256
Symbols	257
Numerics	257
A	257
B	257
C	257
D	260
E	261
F	262
G	262
H	263
I	263
J	264
K	264
L	264
M	265
N	266
O	266
P	267
Q	270
R	270
S	271
T	273
U	274
V	274
W	274
X	275
Y	275

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Understanding printer messages

117

RAM DISK FILE

OPERATION FAILED

The requested operation could not be performed. You might have

attempted an illegal operation, such as trying to download a file to a

non-existent directory.

RAM DISK FILE

SYSTEM IS FULL

Delete files and then try again, or turn the printer off, and then turn

the printer on to delete all files on the device. (Delete files using HP

Resource Manager or another software utility. See the software online

help for more information.)

If the message persists, increase the size of the RAM disk. Change

the RAM disk size from the Configuration Menu in the printer control

panel (see the description of the RAM disk menu items in

“Configuration Menu” on page 219). HP Resource Manager can also

be used to increase/decrease the RAM disk size.

TONER LOW

The message first appears when about 15% of the toner is remaining

in the toner cartridge (about 1,500 pages remaining for the 10,000-

page cartridge and about 900 pages remaining for the 6,000-page

cartridge at 5% coverage). Depending on how the printer has been

configured, it will either continue to print or stop.

If the printer has stopped, you can resume printing by pressing

for each job.

You might want to ensure that you have a replacement toner cartridge

on hand.

See “Toner low and toner out conditions” on page 87 for information

on how to configure the printer’s response to toner messages.

TONER OUT

The toner cartridge has run out of toner. Depending on how the printer

has been configured, it will either continue to print or stop.

If the printer has stopped, you can resume printing by pressing

for each job.

Replace the toner cartridge.

See “Toner low and toner out conditions” on page 87 for details on

how to configure the printer’s response to toner messages.

TRAY [x] EMPTY

[TYPE] [SIZE]

Load paper in the empty tray (

) to clear the message.

If you do not load the specified tray, the printer will continue printing

from the next tray with the same paper size and type, and the

message will continue to appear.

Printer messages

(continued)

Message

Explanation or recommended action