HP 4500 HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or
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- HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 1
HP Color LaserJet 4500, 4500 N Printer Getting Started Guide ________ - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 2
Part number: C4084-91037 First edition, 4/99 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard Company Limited. Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Hewlett-Packard Company 11311 Chinden - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 3
. HP Color LaserJet 4500 DN The HP Color LaserJet 4500 DN comes standard with 64 MB RAM, an HP JetDirect 600 N print server EIO network card for connecting to a network, a duplexer, and a 500-sheet paper feeder. Printer Cabinet An HP Color LaserJet 4500 series printer cabinet is available (part - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 4
48 t Task 17 Connect to the Printer 50 *You do not need to complete these steps if you do not use these features. For information on solving problems or obtaining additional software, see the following pages: Troubleshooting Checklist 52 Support Information 55 4 - Installation Checklist EN - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 5
HP Parts Direct Ordering at 1-800-227-8164 (U.S.) or contact your HP-authorized dealer. Additional information is available at http://www.hp.com. Setting Up the Printer Getting Started Guide Step-by-step instructions for installing and setting up the printer. HP JetDirect Print Server Software - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 6
Using the Printer Online User Guide Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer. If you would like a hard copy, print the User Guide using your printer. Quick Reference Guide Tips and quick - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 7
Easy Product Registration You can now register yourself as an HP LaserJet printer user on the HP Web Registration site at http://www.hp.com/go/ColorLaserPrinter_register. EN Easy Product Registration - 7 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 8
. You can install the user guide while you are installing the printer software, or you can install it later. When you install the user guide, both the guide and Adobe™ Acrobat Reader are installed in the HP LaserJet folder. To access the online user guide: Windows 95 and Windows NT 4.0 On the Start - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 9
requires the following type of location: q a sturdy, level surface (do not tilt the printer more than 2°) that is large enough to accommodate all four corners of the printer q space around the printer, as shown above q a well-ventilated room with no abrupt changes in temperature or humidity q room - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 10
guide, and the HP JetDirect Print Server Software Installation Guide 4 Four Toner Cartridges: cyan (C), magenta (M), yellow (Y), and black (K) 5 Power Cord 6 Control Panel Overlay (for non-English language users) 7 Imaging Drum 8 Parallel Cable (not included with the HP Color LaserJet 4500 N printer - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 11
you need to repack and transport the printer at a later date. WARNING! 2 This printer weighs approximately 57 kg (125 lb). HP recommends using two or more people to move it. CAUTION When removing the printer from the box, make sure you lift the printer using the hand holds located on each - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 12
in its prepared location. If the printer was accompanied by accessories, such as the optional duplex printing accessory ( [1] ) or the optional 500-sheet paper feeder ( [2] ), set up these accessories first. For instructions, see the installation guides that come with the accessories. 12 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 13
Task 3 Install the Power Cord 1 1 Locate the power cord that shipped with the printer. 2 Locate the standby button (power switch) on the front of the printer. 3 The standby button has two positions: in (power on) and out (standby mode-the fans remain on). Make sure that the standby 2 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 14
input trays, see the online user guide. CAUTION Do not use DeskJet (inkjet) transparencies in your printer. The transparencies can become overheated and melt, causing serious damage to your printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies. HP products are designed to work - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 15
1 To load Tray 1: 1 Pull up the tray extension and slide the media-width guides all the way open. 2 Load media with the print side (side to be printed on) facing the printer. Load up to 150 sheets of 75 g/m2 (20-lb) stock. Slide the media in until 2 it sits squarely in the - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 16
the printer and place it on a flat surface. Remove the packing tape from the tray. 2 Slide out the orange packing spacers from both sides of Tray 2 ( [1] ). Then press the bottom plate and remove the middle packing spacer ( [2] ). 3 Set the rear media-length guide by squeezing the guide adjustment - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 17
of the media. Bent corners will prevent the media from feeding reliably. 7 Slide the media-width guides in until they hold the media firmly in place 7 without bending it. 8 Insert Tray 2 into the printer. Note To load paper into Tray 3 (optional 500-sheet paper feeder accessory), see the - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 18
change or install the control panel overlay: 2 1 Locate the control panel overlay that came in the printer box and remove it from the bag. If you are installing an overlay, rather than replacing one, skip to step 4. Otherwise continue to step 2. 2 Gently lift out on both sides of the overlay - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 19
4 4 To install the new overlay, position it over the control panel and install the top side first. Insert the top tabs on the overlay into the slots on the printer face. Then push the overlay up and push in the bottom. 5 Snap the overlay firmly onto the control panel. 5 EN Task 5 - 19 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 20
1 To change the display language: 1 Press and hold the SELECT key on the printer control panel while you turn the printer on by pressing the standby button (power switch). Continue holding SELECT until the control panel displays SELECT 2 LANGUAGE (in English), and then release SELECT. 2 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 21
, the control panel displays: TONER POSITION CYAN = MISSING Note If the control panel does not display the 5 message above in the language you selected, press the printer standby button (power switch) to turn the printer off and then repeat the instructions for changing the display language - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 22
the following instructions. 4 Push the dark gray release button on the side of the printer ( [1] ) and open the printer's top cover ( [2] ). 5 The cartridge slot for the cyan toner 4 cartridge is visible. Lift up the flap that partially covers the cartridge slot. The correct toner color is - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 23
the blue arrow on the printer. 10 Be sure that the tab on the other end of the toner cartridge aligns with the notch on the cartridge slot. If the tab does not fit in the notch when you insert the toner cartridge, the toner 9 is the wrong color for that cartridge slot. 10 EN Task 6 - 23 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 24
(the control panel side of the printer) should point straight down. 12 Slide the toner cartridge down into the slot until the cartridge stops. 13 Rotate the toner cartridge toward the back of the printer (within the cartridge slot) until the cartridge stops. The cartridge shutter opens to reveal the - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 25
17 16 17 18 16 On the printer control panel, press VALUE + once to prepare the printer for the next toner cartridge. When the printer is ready, the control panel displays: TONER POSITION: (color) = MISSING 17 Install the other three toner cartridges by repeating steps 4 through 16. Install them in - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 26
shut. Wait while the printer runs an internal color calibration. The calibration takes a few minutes. When the printer is ready, the control 4 panel displays READY. CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping. 5 26 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 27
Task 8 Set PowerSave and Test Printer Operation 1 PowerSave reduces power consumption when the printer is not in use. The factory default setting for PowerSave is on, and the time setting is one hour. The instructions below explain how to change the time setting and how to turn PowerSave off - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 28
until PRINT 2 CONFIGURATION appears. 3 Press SELECT to print a configuration page. 4 After about 30 seconds, the configuration page prints. If it does not print, see the "Troubleshooting Checklist" in this book. 3 Leave the printer turned on and continue to the next task. 4 28 - Task 8 EN - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 29
to the Network (Optional) The HP Color LaserJet 4500 N printer comes with the HP JetDirect J3113A print server, which supports RJ-45 (unshielded twisted pair) for 10Base-T or 100Base-TX networks. RJ-45 (10Base-T or 10/100Base-TX) connection To connect to a 10Base-T or 10/ - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 30
even lock the CANCEL JOB key. When the printer control panel is locked, unauthorized users who try HP software, which comes on the software CD-ROM, is easier to use than an ASCII escape sequence. For instructions on locking the control panel by using either HP JetAdmin software or the HP LaserJet - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 31
you must use an MS-DOS® or Windows ASCII editor to create the commands. The commands must also be sent to the printer by using a DOS COPY command or an the PJL Technical Reference Manual. For a copy of this manual, contact your HP-authorized dealer. q To lock or unlock the printer control panel if a - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 32
meters (30 ft) in length. The cable (HP part number C2946A) is included with the HP Color 2 LaserJet 4500 printer. It must be purchased separately for the HP Color LaserJet 4500 N and 4500 DN printer. To connect a parallel cable: 1 Press the printer standby button (power switch) to turn the - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 33
Note Your system will sense the printer if it is Plug and Play compatible. Follow the directions on your screen. To install the complete software package, cancel Plug and Play and continue to the next task. Continue to the next page for instructions on verifying communication between the computer - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 34
. Now you can install the software to work with the new HP Color LaserJet 4500 printer. - OR - If an error message appears in the printer control panel display, see the troubleshooting section in the printer's online user guide for information. - OR - If the printer neither prints the directory list - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 35
Before you or other users can print to the printer, the software (printer drivers and optional printing utilities) must be installed on any computer printing to the printer. The software is on the CD-ROM that is included in the box with the printer. This section provides overviews of the CD-ROM - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 36
and the online user guide (optional) on the computer that is connected to the printer. For instructions, see Task 13, "Install the Software". Once the software is installed, installation is complete-unless you need to select a different printer port for the printer driver. If you need to select - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 37
the Macintosh section in Task 13, "Install the Software". 3 In the Chooser, configure a printer driver for the new printer PPD. For instructions, see the HP LaserJet Printing Guide for Macintosh, v. 2.5, an online Help file located in the HP LaserJet folder that is installed on the hard disk. EN - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 38
, install the software and the online user guide (optional) on either your network administrator's workstation or on the network server. For instructions, see Task 13, "Install the Software". 2 If the printer was not configured for the network when it was set up, use HP JetAdmin software to remotely - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 39
Clients". 4 Install the software onto client workstations. For instructions, see Task 16, "Install the Software for Network Clients". 5 Users connect their workstations to the printer by either selecting the new port to which the printer is connected (Windows) or by configuring a driver with the new - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 40
Use the instructions below that best match your operating system and network environment. Windows The setup software detects both the version of Windows that you are running and the language that is selected in your operating system. The setup software then installs printer drivers and software that - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 41
Note 3 Insert the HP Color LaserJet 4500 Printing System and Documentation CD-ROM that contains your language into the CD-ROM drive. 4 In Windows 3.1 or Windows NT 3.51, click Run from the File menu in Program Manager. In Windows 9x or Windows NT 4.0, if AutoPlay is bypassed, click Start, and then - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 42
user-selected options: • Printing system Readme file • Printer drivers and associated Readme files • Uninstaller • Online user guide • HP FontSmart utility • HP JetAdmin software 9 Single User: When you are prompted to choose a port for the printer, select the Local Port option: • Use an Existing - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 43
the instructions on the screen to install the online user guide (optional). Single User: Once the installer has installed the chosen software and you have restarted Windows, the software installation is complete. Network Administrator: After installing the chosen software, configure the printer on - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 44
same for a network administrator, a network client, and a single user. Install the software on any computer that will be printing to the printer. If the computer is connected to the printer by a LocalTalk (Printer Port) or EtherTalk connection, the AppleTalk (or Network) Chooser must be configured - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 45
CD-ROM in the "jetadmin" directory. Or, you can download the latest version of HP JetAdmin or HP Web JetAdmin from HP Customer Care Online at http://www.hp.com/support/ net_printing. For more information on HP JetAdmin, see the HP JetDirect Print Server Software Installation Guide. EN Task 14 - 45 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 46
place disk images of the installation software onto a public directory. The software's Disk Copy option lets you copy disk images for Windows operating systems to a designated directory. To create disk images with Disk Copy: 1 Insert the "HP Color LaserJet 4500 Printing System and Documentation" CD - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 47
You also can use a file management tool such as Windows File Manager or XCOPY to copy disk images. If you want to copy disk images for Windows 9x in Spanish, the path on the CD-ROM is: D:\image\win95\sp\\disk1 (where is the driver you are using such as PCL or PS). EN Task 15 - 47 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 48
Installs user-selected options: • Printing system Readme file • Printer drivers and associated Readme files • Uninstaller • Online user guide • HP FontSmart utility • HP JetAdmin software To install the end-user software onto a Windows NT workstation, you must have ADMINISTRATOR PRIVILEGES on that - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 49
want access to the network printer may need to install the HP JetAdmin software on their workstations. For more information, see the chapters on peer-to-peer networks in the HP JetDirect Print Server Software Installation Guide. OS/2 For installation instructions, see the installation Readme file - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 50
-user software on a client workstation, connect the printer drivers to the proper printer port. This enables the client to print to the printer. The procedures for connecting to a port vary, depending on your operating system. Use the instructions below that apply to your operating system. Windows - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 51
on the screen. q In Windows NT 4.0, use the Add Printer Wizard in the Printers folder to connect to a network printer. Macintosh For instructions on configuring the printer in the Chooser, see the HP LaserJet Printing Guide for Macintosh, v. 2.5, in the HP LaserJet folder that is installed on the - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 52
Ensure your configuration parameters are correct. See the troubleshooting section in the HP JetDirect Print Server Software Installation Guide. For more messages and solutions, see the chapter called "Solving Problems with the Printer" in the online user guide. 52 - Troubleshooting Checklist EN - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 53
troubleshooting section of the HP JetDirect Print Server Software Installation Guide. HP JetDirect 10/100TX print server If the printer contains an optional HP to the network. q Check the HP JetDirect configuration page. The message "LOSS OF CARRIER ERROR" indicates that the print server failed to - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 54
Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer on and check the print server operation. If the print server fails to link, contact a local HP-authorized dealer or service representative. 54 - Communicating With an Optional - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 55
over your modem, we suggest these services: World Wide Web URL-Printer drivers, updated HP software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 56
: Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service 1-800-446-0522 HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 57
Worldwide In addition to the phone numbers listed below, the online user guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. Customer Support Worldwide Customer Support and Product Repair Assistance for the U.S. and Canada: Call 1-208-323 - HP 4500 | HP Color LaserJet 4500, 4500 N Printer - Getting Started Guide, not or - Page 58
(continued) In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, refer to the Worldwide Sales and Service Offices section in the online user guide. Argentina 787-8080 Japan
HP Color LaserJet 4500,
4500 N Printer
Getting Started Guide
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