HP 4550 HP Color LaserJet 4550 printer family - User Guide
HP 4550 - Color LaserJet Laser Printer Manual
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- HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 1
learn hp color LaserJet 4550 4550n • 4550dn • 4550hdn user guide - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 2
World Wide Web links • Product support • Supplies • Product information User guide links • How to use this online user guide • Where to look for more information . . . • Locating printer components • Locating consumables • HP Customer Care • Worldwide Sales and Service Offices • Contents • Index - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 3
HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Printer User Guide - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 4
of the Hewlett-Packard printer associated with this user guide. Publication color. TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of the Open Group. Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Hewlett-Packard - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 5
Reader 4.0 14 1 The HP Color LaserJet 4550 Series Printer Overview 17 Printer features 18 Factors affecting printer performance 20 Locating printer components 21 Controlling print jobs 23 Managing memory 25 Printer software 26 HP Resource Manager 27 Printer drivers 28 Other components and - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 6
memory 63 Resetting the printer to factory default settings 64 3 Common printing tasks Overview 65 Selecting print media 66 Supported media weights and sizes 67 Media to avoid 69 Printing on special media 70 Transparencies 70 Glossy paper 70 Colored paper 71 Envelopes 71 Labels 72 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 7
the font lists 122 Using fonts in PostScript Emulation 123 Using fonts on a network 124 Guidelines for printing with different fonts 124 Adding support for accessory fonts to a printer driver 125 Using special type effects 125 Hewlett-Packard custom font services 126 EN Contents 7 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 8
147 Cleaning the printer 148 Cleaning excess toner from the printer 148 Cleaning the toner density sensor 149 8 Printer control panel Printer control panel messages 153 Control panel messages for external devices 170 9 Solving problems with the printer Overview 173 Basic troubleshooting - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 9
response problems 189 Printer control panel problems 193 Print quality troubleshooting 194 Repetitive image defects 194 Image defects 196 Background scatter 197 Banding and horizontal lines 197 Banding - horizontal 198 Banding - vertical 198 Black lines 198 Blank pages or missing a color - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 10
information 243 Laser safety 243 Laser Statement for Finland 244 Material Safety Data Sheet (MSDS 246 Appendix D Warranty and support information Hewlett-Packard Warranty Statement 247 HP Maintenance Agreements 249 On-site service agreements 249 Support information 250 HP Customer Care - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 11
Appendix E Embedded Web server Introduction 259 Using the embedded Web server 260 To access the embedded Web server 260 Embedded Web server page sets 261 Index EN Contents 11 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 12
is available at http://www.hp.com/support/lj4550. Setting up the printer Getting Started Guide Step-by-step instructions for installing and setting up the printer. HP JetDirect Print Server Administrator's Guide* Instructions to configure and troubleshoot the HP JetDirect print server. *Accompanies - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 13
Online User Guide Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. Online Help Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 14
instructions on how to view PDF documents, see the documentation included with Acrobat Reader. Features of Acrobat Reader 4.0 Finding topics in the online user guide displayed on the page. Finding words Use the Find command to find part of a word, a complete word, or multiple words in the document. - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 15
Magnifying the page view Acrobat Reader offers several magnification choices that control how the page fits on-screen: q the zoom-in tool q the magnification button in the status bar q the toolbar buttons Once you zoom in on a document, you can select the hand tool or use the scroll bars to move the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 16
WWW Paging through a document The following options are available for paging through a document. To go to the next page: Click the Next Page button in the toolbar or status bar, or press Page Up or Page Down on your keyboard. To return to the previous page: Click the Previous Page button in the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 17
1 The HP Color LaserJet 4550 Series Printer Overview This chapter describes the features and specifications of the HP Color LaserJet 4550, 4550N, 4550DN, and 4550HDN printers. The chapter includes the following sections: q Printer features q Locating printer components q Controlling print jobs q - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 18
LaserJet 4550DN and 4550HDN printers) q Can be expanded to 192 MB q Optional 6 GB hard disk drive (included with the HP Color LaserJet 4550HDN printer) q Memory Enhancement Technology (MEt), which automatically compresses data to use RAM more efficiently Supported printer personalities q HP PCL - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 19
the HP Color LaserJet 4550N, 4550DN, and 4550HDN printers) q Paper handling accessory port q Infrared receiver port q Embedded Web server Optional storage q features q q RIP Once Technology (included with the HP Color LaserJet 4550HDN printer) Job retention (included with the HP Color LaserJet - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 20
printer personality (PCL or PostScript 3 emulation) Adding additional printer memory may resolve memory problems, improve how the printer handles complex graphics, and improve download times, but will not increase maximum printer speed (ppm rating). 20 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 21
3 (optional 500-sheet paper feeder) 6 Tray 2 (250 sheets of standard paper) 7 Middle front drawer (transfer belt access) 8 Tray 1 (150-sheet multipurpose tray) 9 Upper front drawer (imaging drum access) 10 Top cover door release button 11 Top cover door (toner cartridge access) EN Chapter 1 21 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 22
duplex printing accessory cover 4 Optional duplex printing accessory power receptacle 5 Printer power receptacle 6 Parallel connector ("C" connector) 7 EIO slots 8 Paper handling accessory port 9 Memory access (remove the formatter) 10 FIR port 22 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 23
embedded Web server q enter printer commands directly into files q HP Web JetAdmin Select printer settings through your software application or the printer driver The optimal way to control the printer is through your software application or the printer driver. Changing these settings affects only - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 24
, this method of controlling your printer requires that you learn printer PCL commands. For information on PCL printer commands, see Appendix C or the PCL/PJL Technical Reference Package for this printer. (See page 32 for ordering information.) 24 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 25
automatically compresses page data to provide the most efficient use of the printer's RAM. The printer uses 168-pin, nonparity, synchronous DRAM memory modules. Extended data output (EDO) DIMMs are not supported. If memory problems occur when you are printing complex graphics, you can make more - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 26
versions 12-15 For a list of the network environments supported by the network administrator software components, see page 130. The CD-ROM also includes the drivers and font installer for Windows 3.x, but there is no printing system for Windows 3.x. 26 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 27
and flash memory features that are not found in the software drivers. Use HP Resource Manager to do the following: q Initialize the hard loaded on the computer and turned on. HP Resource Manager is included on CD-ROM with the HP Color LaserJet 4550HDN printer. However, if you order the hard disk - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 28
on the CD-ROM, but are available from the Internet or from HP Customer Care. (See "HP Customer Care" on page 250.) q OS/2 PCL 5c/6 printer driver q OS/2 PS printer driver q Windows NT 3.51 PCL 5c, Windows NT 3.51 PS q UNIX and Linux Model Scripts 28 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 29
a new network management tool described on page 27. q HP JetDirect Printer Installer for UNIX - available for download from http://www.hp.com/ support/net_printing. HP JetSend communications HP JetSend is a technology from Hewlett-Packard that allows devices to communicate with each other simply - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 30
visit the HP JetSend website to learn which other devices are available to communicate easily and directly with your HP JetSendenabled printer. HP JetSend software is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese. 30 The HP Color LaserJet 4550 Series Printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 31
Optional two-sided printing accessory HP Color LaserJet 4550 Printer Cabinet Black Cyan Magenta Yellow U.S. - http://www.hp.com/go/ ljsupplies or Worldwide - http:// www.hp.com/ghp/ buyonline.html. Drum Kit Transfer Kit Fuser Kit (110V) Fuser Kit (220V) U.S. - http://www.hp.com/go/ supplies or - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 32
LocalTalk Cable Kit DIN-8 printer cable (for Macintosh computers) U.S. - http://www.hp.com/go/supplies or Worldwide - http://www.hp.com/ghp/buyonline.html. HP LaserJet Printer Family Paper Specification Guide PCL/PJL Technical Reference Package HP JetDirect Print Server Administator's Guide For - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 33
control panel Note Overview This chapter helps you use the printer control panel to maximize printer performance. This chapter includes the following sections: q When to use the printer control panel q Locating printer control panel features q Control panel menus q Hard disk dependent menus - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 34
most Configuration Menu items. For information about controlling the printer in a network environment, see the HP JetDirect Print Server Administrator's Guide. For downloadable manuals, go to http://www.hp.com/support/lj4550. When you connect, select Manuals. 34 Using the printer control panel EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 35
control panel 1 Attention indicator light 2 Menu key* 3 Item key* 4 Printer online Help 5 Value key* 6 Select key 7 Cancel Job key 8 Go key 9 Data indicator light 10 Ready indicator light 11 Printer control panel display *Rocker keys The ITEM key is also used to navigate through the online [?] Help - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 36
that is currently shown on the display. Note Using the printer online Help system This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online Help system. Whenever - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 37
is online (able to accept and process data). Processed data is present in the printer, but more data is needed to complete the job. A critical error has occurred. Printer requires attention. Off Printer is offline. No data is being received or processed. No conditions exist that require attention - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 38
menu map helps you navigate through control panel menus. See the menu map sample on page 39 for details. To print a menu map 1 On the printer control panel, press MENU until INFORMATION MENU displays. 2 Press ITEM until PRINT MENU MAP displays. 3 Press SELECT to print the menu map. After printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 39
Note Interpreting the menu map The following sample illustrates a menu map. Each menu and the associated menu items are described on the pages following the graphic. In the menu descriptions, menu items followed by an asterisk (*) denote default values. 1 2 3 4 5 6 7 Figure 2-2 Note Menu - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 40
life for the toner cartridges, transfer belt, fuser, and imaging drum. Prints a demonstration page for the printer. Prints a list of optional accessories that have been installed on the printer. Prints a one-page guide with hints on using color effectively. 40 Using the printer control panel EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 41
TRAY 1 MODE=FIRST. In this mode, the printer will pull media from Tray 1 regardless of the TRAY 1 MODE=CASSETTE) TRAY 2 TYPE TRAY 3 TYPE MANUAL FEED FIRST* CASSETTE LETTER*/A41 LEGAL EXEC JIS B5 A5 LTRHEAD TRNSPRNCY GLOSS PREPUNCHD LABELS BOND RECYCLED COLOR HEAVY CARDSTOCK (same choices as TRAY - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 42
media. Determines the default page orientation. Instructs the printer where to look for PCL fonts. Specifies a default PCL font number from the printer font list. Specifies a default pitch for scalable PCL fonts. Specifies a default font size for scalable PCL fonts. Used to select an appropriate - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 43
to set general printer default settings. Hewlett-Packard recommends that MANUAL PRINT PS ERRORS OFF* ON RAM DISK RAM DISK SIZE= OFF* ON QUICK COPY JOBS= HELD JOB TIMEOUT OFF* ON PERSONALITY AUTO* PCL PS *Denotes default setting Description The length of time before the printer - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 44
to make changes to printer interface settings. The following table lists the selections that appear for each item in this menu. (See Chapter 6 for additional information.) Menu item PARALLEL HIGH SPEED Values YES* NO Description Allows faster parallel communications supported by newer computers - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 45
. The Calibration menu provides fine-tuning for critical color-matching requirements. For more information on using this menu for setting toner densities, see Chapter 4. Calibrating toner densities changes the color balance of your printer by altering halftones. It affects all print jobs. Notify - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 46
replacement of certain consumable items. Menu item NEW [COLOR] CARTRIDGE NEW TRANSFER KIT SELECT IF DONE NEW FUSER KIT SELECT IF DONE RESET MEMORY RESTORE FACTORY SETTINGS POWERSAVE Description Resets the toner gauge for the printer and allows printing to continue. Clears the maintenance message - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 47
and "Proofing and holding a job" on page 97 for more information about using this menu. If there are no quick copy jobs stored on the printer's hard disk, this menu is not displayed on the control panel. Menu Item [JOBNAME] COPIES=1 Values 1 to 999 DELETE Description The name of the quick - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 48
on HP JetDirect EIO menus, see the HP JetDirect Print Server Administrator's Guide. This guide is included with the HP Color LaserJet 4550N, 4550DN, and 4550HDN printers and is available through HP Customer Care online at http://www.hp.com/support/ net_printing. 48 Using the printer control - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 49
printer is configured properly. This can be useful in troubleshooting printer problems. To print a printer configuration page 1 On the printer process is completed, the printer will return to the READY state. If the printer is configured with EIO cards (for example, an HP JetDirect Print Server) or - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 50
-Lists the printer serial number, PCL/Emulated PostScript firmware revision, total number of pages printed during the life of the printer, and total number of color pages printed during the life of the printer. 2 Event log-Lists the last five printer events, including printer jams, service errors - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 51
-Shows the total memory installed and the total memory available in the printer. Also lists the memory allocation settings. 8 Security-Shows whether the printer control panel is locked or unlocked. Also shows whether the printer control panel password is enabled or disabled. 9 Paper trays-Lists the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 52
life for the following printer consumables and kits: q toner cartridges (all colors) q drum kit q transfer kit q fuser kit It also lists useful printer information including the total number of pages printed (in monochrome and in color), the printer serial number, and the part numbers for the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 53
. 1 5 2 6 3 7 4 8 Figure 2-4 Supplies status page Print cartridge information 1 Black TonerGauge 2 Cyan TonerGauge 3 Magenta TonerGauge 4 Yellow TonerGauge Other supplies information 5 Imaging drum kit 6 Transfer kit 7 Fuser kit Printer information 8 Printer usage totals EN Chapter 2 53 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 54
pages that were printed on one side, the number that were printed on two sides (duplexed), and totals of the two printing methods for each media size. It also lists the average percentage of page coverage for each toner color. To print the usage page 1 On the printer control panel, press MENU until - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 55
Interpreting the usage page The following sample illustrates a usage page. 1 2 3 4 5 Figure 2-5 Usage page 1 Usage totals (all media sizes) 2 Black coverage 3 Cyan coverage 4 Yellow coverage 5 Magenta coverage EN Chapter 2 55 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 56
process is completed, the printer will return to the READY state. Interpreting the event log The following sample illustrates an event log. Figure 2-6 Printer event log The printer event log lists the printer events, including printer jams, service errors, and other printer conditions. 56 Using - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 57
control panel in shared environments Note The printer control panel functions essentially the same in shared printer environments as it does when connected to a standalone computer. If problems occur, contact your network administrator. Because your printer is shared with other users, adhering to - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 58
control panel configuration settings CAUTION By using the printer control panel, you can make changes to general printer configuration default settings such as PowerSave Time, printer personality (language), and jam recovery. Hewlett-Packard recommends that configuration settings be changed only - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 59
The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period. The printer display dims when the printer is in PowerSave Time mode. You can set the length of time before the printer goes into PowerSave Time mode to 1 minute, 15 minutes, 30 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 60
its personality to accommodate that job. You also can change the personality mode to default to using PCL or PostScript Emulation (PS) exclusively. To switch printer personality 1 Press MENU until CONFIGURATION MENU displays. 2 Press ITEM until PERSONALITY displays. 3 Press VALUE until the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 61
from the computer before switching I/O ports. The default setting for the printer is 15 seconds. Setting the I/O Timeout too high may cause a low may result in missing characters, out-of-order print jobs, or other print problems. To set the I/O timeout 1 Press MENU until I/O MENU displays. 2 Press - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 62
Disabling the high-speed parallel interface This printer features a high-speed, bidirectional parallel interface. The interface supports high- and low-speed access. The high-speed access may not be compatible with some computers. Through the I/O Menu, you can enable and disable the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 63
CAUTION Setting advanced functions This printer supports bidirectional parallel communication. You can turn this feature on SELECT to save the setting. 5 Press GO to return the printer to the READY state. Resetting printer memory Resetting memory clears the page buffer, removes downloaded fonts and - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 64
factory default settings can be useful when you are troubleshooting the printer. Resetting factory defaults clears the page buffer, removes downloaded fonts and macros, and returns all print menu settings to factory defaults. To reset the printer to factory default settings 1 Press MENU until RESETS - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 65
paper feeder) q Using the optional duplex printing accessory for two-sided printing q Special printing situations q Stopping a print request q Job retention features q Printing with the optional HP Fast InfraRed Receiver EN Chapter 3 65 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 66
before buying it in large quantities. Using media that does not conform to the specifications listed here or in the paper specification guide can cause problems that require service. This service is not covered by the Hewlett-Packard warranty or service agreements. 66 Common printing tasks EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 67
paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges. Supported media Paper A4/Letter Legal Executive JIS B5 A5 Custom Minimum Size: 76 x 127 mm (3 by 5 in) Maximum Size: 216 x 356 mm (8.5 by 14 in - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 68
Tray Tray 2 Supported media Paper A4/Letter Legal Executive JIS B5 A5 Custom (B5 ISO)* Transparencies Glossy Paper Tray of 500 sheets *Trays 2 and 3 use "Custom" size specifically for B5 ISO. Trays 2 and 3 do not support the range of custom sizes available in Tray 1. 68 Common printing tasks EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 69
with low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 190° C (374° F) for HP Color LaserJet printers. To order HP Color LaserJet printing supplies on the Web, go to U.S. - http://www.hp.com/go/ljsupplies or Worldwide - http://www.hp - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 70
that are deposited on the transparency can cause print quality problems. q Use only overhead transparencies recommended for use in this printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies with this printer. HP products are designed to work together for optimum printing results - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 71
produced. The printer creates colors by printing patterns of dots, overlaying and varying their spacing to produce various colors. Varying the shade or color of your paper will affect the shades of your printed colors. Envelopes Envelopes can only be printed from Tray 1. Hewlett-Packard recommends - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 72
Note CAUTION Labels For printing labels, Hewlett-Packard recommends configuring Tray 1 as a cassette and setting the tray's media type to LABELS in the printer control panel. See "Configuring input trays" on page 76. When printing labels, use the following guidelines: q Verify that the labels' - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 73
the fusing process, wet ink can come off of preprinted paper. Recycled paper This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper. See the HP LaserJet Family Paper Specification Guide. Hewlett-Packard recommends that recycled paper - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 74
changes made through the control panel become default settings for subsequent jobs. Changes made through an application or printer driver affect only that specific job. Selecting output bins This printer has two media output bins. The position of the door to the rear output bin determines the bin - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 75
trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead, and you specify in your driver to print on plain paper, the printer will not pull the letterhead from that tray. Instead, it will pull from a tray that has plain paper loaded and that has - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 76
of the type or size of media loaded in the tray. q When the printer is used in a network environment, it might be beneficial to configure Tray 1 as sure that the media loaded meets the specifications for duplex printing. (See "Supported media weights and sizes" on page 67.) Configuring Tray 1 as a - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 77
-style trays. You can select them by media size and type through your software application or the printer driver. Tray 2 has an internal media-size sensor and does not need to be configured on the printer control panel for media size. The media-size knob on the side of Tray 3 must be set - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 78
1, the multipurpose tray, can print on all supported sizes and types of media and envelopes. (See "Supported media weights and sizes" on page 67.) . 2 Slide the media-width guides all the way open. 3 Load media into the tray with the side to be printed facing the printer. Slide the media in until - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 79
4 4 Slide the media-width guides in until they hold the media firmly in place without bending it. Note For proper paper feeding, custom media must be at least 76 mm (3 in) wide and 127 mm (5 in) long. Note Load prepunched paper with the holes toward the side of the printer as illustrated. For - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 80
This tray holds up to 10 envelopes. For envelope specifications, see "Supported media weights and sizes" on page 67. 1 To load envelopes into the media-width guides all the 2 way open. 3 Load up to 10 envelopes into Tray 1 with their back flap facing away from the printer. Slide the envelopes - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 81
Set the media size for Tray 1 in the printer control panel. (See "Configuring Tray 1 as or DL) in the printer driver. 3 If your software does or printer driver. from the software application or printer driver. Printing envelopes when TRAY 1 or the printer driver. In this mode, the printer will pull - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 82
tray adjusts for Letter, Legal, A4, A5, JIS B5, Custom (B5 ISO), and Executive paper. The printer automatically detects the media size in Tray 2 based on the tray's paper guide configuration. (See "Supported media weights and sizes" on page 67.) Loading media into Tray 2 1 To load media into Tray - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 83
lies flat in the tray and that it fits under the metal tabs. 6 Slide the media-width guides in until they hold the media firmly in place without bending it. 5 7 Insert Tray 2 into the printer. Note Load prepunched paper as illustrated. For two-sided printing, load the media with the front side - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 84
Printing from Tray 3 (optional 500-sheet paper feeder) The printer supports an optional 500-sheet paper feeder (Tray 3). Tray 3 attaches to the bottom of the printer and serves as the printer's base. When the optional duplex printing accessory is installed, the duplex unit must be positioned between - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 85
(Tray 3): q The tray has a capacity of 500 sheets of standard paper. (See "Supported media weights and sizes" on page 67.) q It is adjustable for specific media sizes, with corresponding stop positions. q The printer detects media size based on Tray 3's physical configuration and the position of the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 86
Tray 1. Do not overfill the input tray. Overfilling trays can cause jams in the printer. 2 1 Remove Tray 3 and place it on a flat surface. 2 Set the rear media-length guide by squeezing the release latch and sliding the guide to the length of media you are loading. 3 For special-size media, flip - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 87
the way open. 5 Load the media into Tray 3 with the print side facing down. Do not overfill the tray. 6 Slide the media-width guides in until they hold the media firmly in place 5 without bending it. 7 Verify that the media lies flat in the tray and that it fits - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 88
to the size of the media loaded in the tray. 9 Insert Tray 3 into the printer. 10 Verify that the printer driver is configured to recognize Tray 3. (For instructions, see the online Help for the printer driver.) 9 Note Load prepunched paper with holes toward the side of the tray as illustrated - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 89
for printing on the front. Although the printer detects the presence of the duplex printing accessory, you must still specify duplex options in your software application or in the printer driver in order to print on both sides of the page. Figure 3-3 Optional duplex printing accessory EN Chapter - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 90
Tray 3) is installed, the duplex unit must be positioned between the printer and Tray 3. q Verify that the printer driver is configured to recognize the duplex printing accessory. (For instructions, see the online Help for the printer driver.) q Close the door to the rear output bin. The rear output - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 91
application or printer driver, select duplex printing if possible. 10 Print the job. To select duplex printing from the printer driver, the driver must first be configured to recognize the duplex printing accessory. (For instructions, see the online Help for the printer driver.) EN Chapter - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 92
Options for binding duplex printing jobs Before printing in duplex mode, decide on which edge you will be binding your finished document. The binding setup options are: q Long-edge (book) binding, which is the conventional layout used in book binding. (See 1 in figure 3-4.) q Short-edge (tablet) - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 93
The only custom size supported by Trays 2 and 3 is B5 ISO. When printing on custom-size media, if Tray 1 is configured in the printer control panel as or 3, adjust the paper guides on the tray to the Custom (B5 ISO) marking. Some software applications and printer drivers allow you to specify custom - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 94
software application If several requests have been sent to the printer through your software, they may be waiting in a print queue (in Windows Print Manager, for example). See your software documentation for specific instructions on canceling a print request from the computer. 94 Common printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 95
to identify your jobs in the printer driver before printing. Using default names may override previous jobs with the same default name or cause the job to be deleted. Adding additional printer memory may resolve memory problems, improve how the printer handles complex graphics, and improve download - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 96
already stored under the same user and job name and the printer needs additional space, the printer may delete other stored quick copy jobs starting with the oldest is set from the control panel (see page 47). If you turn the printer off and then back on, all quick copy, proof and hold, and private - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 97
print and proof one copy of a job and then print the additional copies. To permanently store the job and prevent the printer from deleting it when space is needed for something else, select the Stored Job option in the driver. Printing the remaining - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 98
there is not a proof and hold job already stored for that job name and the printer needs additional space, the printer may delete other stored proof and hold jobs starting with the oldest one. If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 99
a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the printer control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Specifying a private job To specify that a job is private from the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 100
Note Note Deleting a private job A private job is automatically deleted from the printer's hard disk after the user releases it for printing, unless the user selects the Stored Job option in the driver. If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 101
print. To store a print job permanently on the hard disk, select the Stored Job option in the driver when printing the job. Printing a stored job The user can print a job stored on the printer's hard disk from the control panel. 1 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 102
Note Deleting a stored job Jobs stored on the printer's hard disk can be deleted from the control panel. 1 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press ITEM until the desired user name - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 103
. For more information, see the user guide that came with the HP Fast InfraRed Receiver. Setting up to print with Windows 9x/NT Before launching the InfraRed Driver, complete the following steps: 1 From the Printers folder, select the HP Color LaserJet 4550, 4550N, 4550DN, or 4550HDN as your default - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 104
size of the job, printing with the HP Fast InfraRed Receiver may be slower than printing with a cable connected directly to the parallel port. Interrupting to the infrared (FIR) port on the printer and sending a job to the printer. The printer stops printing the current job when it reaches - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 105
4 Using color Overview The HP Color LaserJet 4550 series printer, through a combination of great technology and excellent engineering, offers great color right out of the box. It provides a powerful blend of automatic color features to generate superb color results. This chapter explains the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 106
differences in perception of color q Software applications q Printer drivers q PC operating system q Monitors q Video cards and drivers For most users, the best method for matching colors on your screen to your printer is to print sRGB colors. The HP Color LaserJet 4550 uses HP ColorSmart II, which - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 107
box. In the Windows environment, you will find the HP ColorSmart II Automatic and Manual settings on the Color tab in the printer driver. Color management options Print in Grayscale Selecting the Print in Grayscale option from your printer driver prints your document in black and white. This option - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 108
or images that contain a pattern or a high level of detail. Color map The color map settings in the printer driver tell the printer how to interpret the data sent from a software application into the final colors that the printer will output. The color map settings can be adjusted to Screen match or - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 109
greatly improved color matching. sRGB combined with HP ColorSmart II improves the user's ability to match colors between the printer, the become color experts. q Vivid enhances the saturation of the printed colors to produce a vivid color appearance. For more information, see your printer driver - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 110
CMYK colors through the PostScript printer driver. By default, the HP Color LaserJet 4550 series printer interprets CMYK data according to the Standard Web Offset Press (SWOP) standard. This standard defines how a particular set of CMYK inks should behave. The printer performs a SWOP color map - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 111
is the default setting for HP Color LaserJet 4550 printers. This feature automatically converts PANTONE®* colors to optimal color values for the HP Color LaserJet 4550 using the PANTONE®* color name in the data stream sent to the printer. Most application programs that support the use of PANTONE - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 112
Properties, Advanced, and then Printer Features. q On a Macintosh, go to the CMYK Inks page of the driver interface. Applications known to generate at http://www.hp.com/support/lj4550. Once connected, select Downloads and Drivers. ICC color profiles, sRGB color swatches, and printer drivers are also - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 113
File q Adobe Acrobat Vector graphics such as company logos created in one of the above applications (using palettes or applications preserving the PANTONE Word, PowerPoint or other MS Office applications. To do this, the color application must create an Encapsulated PostScript (EPS) file of the image - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 114
PANTONE®* Matching System. These colors were created using sixteen inks on a lithographic printing press. Not all of these colors are reproducible by a laser color printer because they are out of a laser printer's 4-color range (gamut). PANTONE®* calibrates HP printers to provide the closest match - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 115
fonts q Understanding printer default fonts q Selecting fonts q Printing a list of available printer fonts q Using fonts in PostScript Emulation q Using fonts on a network q Adding support for accessory fonts to a printer driver q Using special type effects q Hewlett-Packard custom font services EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 116
and Apple Computer, Inc. Hewlett-Packard has included 80 TrueType fonts with this printer, and matching screen fonts for use within Windows. You do not need to download these TrueType fonts because they are already installed in your printer. The printer driver automatically uses internal fonts when - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 117
default font from the printer control panel. See "Selecting PCL fonts through the printer control panel" on page printer selects printer fonts in the following order: 1 soft fonts (downloaded fonts) 2 fonts on DIMMs 3 internal fonts In order to select a font, the font must be available from one - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 118
using symbol sets: q Software applications may not support all of the printer's symbol sets. q Typefaces are designed to work with specific symbol sets. Entering symbols into text The documentation for your software application should contain instructions for entering special symbols into text. See - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 119
does not allow you to select fonts through its menus, you can select PCL (TrueType) fonts through the printer control panel. Only one font can be selected for a particular print job. A font selected through the printer control panel becomes the default font for all subsequent print jobs. You must - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 120
control panel 1 Print a list of available PCL printer fonts. (For instructions, see "Printing a list of available printer fonts" on page 121.) 2 On the printed font list, locate the font source and number that correspond to the font you wish to use. 3 Press - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 121
MENU displays. 2 Press ITEM until PRINT FONT LIST displays. 3 Press SELECT to print the font list. 4 After the list has printed, the printer returns to the READY state. Temporary soft fonts (fonts that your software downloaded for a specific document) do not appear on the printout. Permanent soft - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 122
your software. See the PCL/PJL Technical Reference Package for instructions on downloading fonts. (See page 32 for ordering information.) The font list for PostScript Emulation displays all fonts installed in the printer's firmware. Although the characters are listed in only one size, you can scale - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 123
Using fonts in PostScript Emulation The printer is configured with 80 scalable fonts that are available for PCL and PostScript Emulation. The printing system installer on the CD-ROM installs 80 fonts on your PC for use by any software application. EN Chapter 5 123 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 124
for more information. Guidelines for printing with different fonts q The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode. q To conserve printer memory, download only those fonts that are needed. q If you require several downloaded fonts, consider installing additional - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 125
The printer can create special type effects, such as patterns, reverse printing, mirrored text, and font rotation. See the user guide for your application to verify that the application supports these features. Developers can find complete instructions for using special type effects in the PCL - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 126
and logos For custom fonts (such as signature fonts and logos) and also discontinued font products (such as Barcodes & More, Tax 1, and Pro Collection), contact: Hewlett-Packard LaserJet Font Solutions (541) 715-5757 Outside the U.S., contact your local HP dealer. 126 Using fonts EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 127
6 Printer Interfaces Overview This chapter provides information on available printer interfaces. The chapter includes the following sections: q Parallel configuration q Enhanced I/O (EIO) configuration q Configuring the printer for the network at the printer control panel EN Chapter 6 127 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 128
6-1 Parallel cable "C" connector Note To use the enhanced capabilities of the bidirectional parallel interface, such as bidirectional communication between the computer and printer, faster transfer of data, and automatic configuration of printer drivers, your printer driver must support these - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 129
by allowing you to connect a printer directly to your network at any location. HP JetDirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through HP Web JetAdmin software. Installation of - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 130
Server Mode provides improved printing performance over Remote Printer Mode. The HP JetDirect print server supports Novell Directory Services (NDS) as well as bindery modes. For more information, see the HP JetDirect Print Server Administrator's Guide. For Windows 9x, Windows NT 4.0, and Windows - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 131
through a LocalTalk interface, refer to the printer's getting started guide and the HP JetDirect Print Server Administrator's Guide. Macintosh DIN-8 cable To connect a Macintosh computer directly to this printer, use a standard Macintosh DIN-8 printer cable. This cable cannot be used in a network - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 132
MENUS LOCKED You can use the HP Web JetAdmin software, the HP LaserJet Utility for Macintosh, or an ASCII escape sequence to perform this procedure. For instructions on locking the printer control panel using either the HP Web JetAdmin software or the HP LaserJet Utility for Macintosh, see their - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 133
Appendix E. For a complete list of supported networks and for instructions on configuring network parameters from software such as the HP Web JetAdmin software, see the HP JetDirect Print Server Administrator's Guide. The guide comes with printers in which an HP JetDirect print server is installed - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 134
To configure the Novell NetWare parameters from the printer control panel 1 Press MENU until HP EIO 1 or 2 MENU displays. 2 Press ITEM displays. 9 To configure the frame type setting protocol, press VALUE to select one of the frame types from the following table: Frame type AUTO (default) EN_8023 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 135
or DHCP to configure TCP/IP parameters. To configure TCP/IP parameters from the printer control panel 1 Press MENU until HP EIO 1 or 2 MENU displays. 2 Press ITEM until CFG NETWORK=NO * IP=YES * displays. 8 Press ITEM to configure TCP/IP parameters manually. BOOTP=YES * displays. EN Chapter 6 135 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 136
12-15 to configure the subnet mask bytes (SM), default gateway (GW), and timeout (TIMEOUT). 17 If you are finished, press GO to return the printer to the READY state. - OR - See the appropriate sections for other protocols that will be used. 136 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 137
To configure Apple AppleTalk parameters from the printer control panel 1 Press MENU until HP EIO 1 MENU displays. 2 Press ITEM until CFG NETWORK=NO * displays. . 11 If you are finished, press GO to return the printer to the READY state. - OR - See the appropriate sections for other protocols that will be - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 138
network protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits: q decreases printer-generated network traffic q prevents unauthorized users from printing to the printer q provides only pertinent information on the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 139
. 3 Press SELECT to save the new status. DLC/LLC=OFF * displays. 4 To disable another protocol, find the appropriate section. - OR - Press GO to return the printer to the READY state. To disable TCP/IP 1 Press ITEM until TCP/IP=ON * displays. 2 Press VALUE to change to TCP/IP=OFF. 3 Press SELECT - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 140
140 Printer Interfaces EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 141
for replacing consumables q Approximate replacement intervals for consumable items q Locating consumables q Environmental collection program q Cleaning the printer For complete instructions on installing consumables, see the installation guides supplied with each consumable item. EN Chapter 7 141 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 142
Making room around the printer for replacing consumables The following illustration shows the clearance necessary around the printer for replacing consumables. Figure 7-1 Consumable replacement clearance diagram 1 Top view 2 Side view 142 Consumables and cleaning EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 143
To facilitate consumable replacement, keep the following guidelines in mind when setting up the printer. q Sufficient space is required in the front and rear of the printer for removing consumable items. q The printer should be located on a flat, sturdy surface. q 102 mm (4 in) of space is required - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 144
instructions on installing consumables, see the installation guides supplied with each consumable item or visit http://www.hp.com/ support/lj4550. When you connect, select Solve a Problem. Hewlett-Packard recommends the use of HP products in this printer. Use of non-HP products may cause problems - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 145
Drum kit Transfer kit Printer message BLACK TONER LOW or BLACK TONER OUT CYAN TONER LOW or CYAN TONER OUT MAGENTA TONER LOW or MAGENTA TONER OUT YELLOW TONER LOW or YELLOW TONER OUT DRUM LIFE OUT REPLACE KIT or WASTE TONER FULL REPLACE DRUM KIT TRANSFER KIT OUT REPLACE KIT Fuser kit FUSER color - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 146
Locating consumables The following figure illustrates the location of each consumable item. 1 2 6 3 4 5 Figure 7-2 Consumable item locations 1 Toner cartridges 2 Imaging drum cartridge 3 Transfer belt 4 Air filters 5 Fuser 6 Transfer roller 146 Consumables and cleaning EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 147
Environmental collection program Hewlett-Packard encourages responsible disposal of HP LaserJet printer supplies through its Planet Partners Program. For details on this program, see the recycling instruction guide enclosed with each consumable item. This program may not be available in all - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 148
instructions included with the replacement toner cartridge for more information about cleaning the printer. Do not use the toner cleaning cloth on the drum, developer sleeves in the toner cartridge, or transfer rollers. Doing so can damage these units and cause other print quality problems. If toner - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 149
do not clean it with any paper products. 2 To clean the toner density sensor 1 Open the lower front drawer and remove the cleaning brush mounted inside. Then close the drawer. 2 Pull open the top front drawer. 3 3 Remove the imaging drum by the blue handle. 4 Use the cleaning brush to remove - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 150
5 5 Re-insert the imaging drum. 6 Close the top front drawer. 7 Replace the cleaning brush and firmly close the lower front drawer. 6 7 150 Consumables and cleaning EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 151
8 Printer control panel messages Overview This chapter lists printer control panel messages and explains their meaning. The control panel displays four types of messages. These message types are: q Status messages q Warning messages q Attention messages q Critical error messages EN Chapter 8 151 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 152
error messages Critical error messages inform you of a device failure. You can clear some of these messages by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a condition persists, service is required. 152 Printer control panel messages EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 153
printer is executing an internal color calibration. This process should take approximately 90 seconds. No action required. CANCELING JOB The printer CANNOT DUPLEX CHECK PAPER The printer cannot duplex because the rear output bin is open or the media is not supported by the duplex printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 154
message appears. To change the toner cartridge now, press SELECT. [COLOR] TONER OUT The toner cartridge specified is out of toner. Change the specified toner cartridge now to ensure print quality. See "Printer supplies and accessories" on page 31. [COLOR] TONER LOW alternates with PRESS SELECT - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 155
the toner density sensor" on page 149 for cleaning instructions). An error has been detected with a Replace the print drum kit. component of the print drum kit. The imaging drum is near the end of Order a replacement drum kit, its expected life. and continue printing. See "Printer supplies - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 156
[FS ] FILE SYSTEM IS FULL [FS ] IS WRITE PROTECTED [FS ] NOT INITIALIZED FUSER LIFE LOW ORDER KIT FUSER LIFE OUT REPLACE KIT INCORRECT PIN PLEASE TRY AGAIN INITIALIZING INSTALL [COLOR] TONER INSTALL DRUM KIT INSTALL TRAY INTERRUPTING JOB PLEASE WAIT The requested operation could not No action - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 157
Printer control panel messages (continued) Message Description Recommended action MANUALLY FEED [SIZE] MANUALLY FEED TRAY 1 ENVELOPE MANUALLY FEED If this does not resolve the problem, add printer memory. The I/O buffering settings were changed by the printer because there is not enough memory - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 158
POWERSAVE ON PRESS GO TO PRINT alternates with PRESS SELECT TO CHANGE TONER PRINTER LANGUAGE NOT AVAILABLE alternates with PRINT JOB CANCELLED PRINTING ACCESSORIES PRINTING CALIBRATION PAGE PRINTING COLOR GUIDE PRINTING CONFIGURATION An internal page has been Request the internal page requested - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 159
PROCESSING JOB FROM TRAY X The printer's LaserJet demo page is No action required. being generated. The printer will return to the online READY state printer is processing one of several copy jobs. No action required. The printer is processing the current No action required. job. The printer is - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 160
front drawer. Turn the white knobs on the transfer belt until little windows are visible. Tap the windows to shake any toner loose. If the toner does not shake loose, reach under the window with a Q-tip and remove the toner from the window. Printer media has become jammed Ensure that all jammed - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 161
Printer control panel messages (continued) Message Description Recommended action TONER [COLOR] OUT alternates with PRESS SELECT TO CHANGE TONER TONER POSITION [COLOR] = [STATE] TRANSFER KIT LOW ORDER KIT TRANSFER KIT OUT REPLACE KIT TRAY 1 LOAD [SIZE] TRAY 1 LOAD [TYPE] [SIZE] TRAY X CONTAINS - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 162
message. Memory or file system failures Only one copy will be would not allow a mopy printer fuser is heating up. No action required. Printing will continue when the fuser reaches the proper temperature. The waste toner receptacle in the Replace the drum kit. drum kit is full. 162 Printer - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 163
the amount of data that fits in the printer's internal memory is printed. Adding more memory should resolve this problem. The data sent to the printer was too Press GO to print the complex. transferred data, some data might be lost. If this message persists, call HP Support. EN Chapter 8 163 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 164
GO to resume printing slot X has overflowed. and then resend the job. The printer's parallel buffer has overflowed. Press GO to resume printing and then resend the turn the printer off, then turn the printer on. If this message persists, call HP Support. 164 Printer control panel messages EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 165
If the problem persists, call X Description HP Support. 1 Low fuser temperature 2 Fuser warm up service For 50.5 fuser errors (fuser 3 High fuser temperature voltage mismatch), verify that 4 Faulty fuser the fuser is the same voltage 5 Fuser voltage mismatch type as the printer. 6 Fuser - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 166
failure 2 Carousel rotation failure 3 Density sensor out of range 4 Optional equipment not available 5 Waste toner sensor malfunction 6 OHT sensor malfunction Clear the error by turning the printer off and then on. If the problem persists, call HP Support. 166 Printer control panel messages EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 167
the toner cartridge. For instructions, see U.S. - http://www.hp.com/go/ ljsupplies or Worldwide - http:// www.hp.com/ghp/ buyonline.html. The print engine is not communicating with the formatter. Clear the error by turning the printer off and then on. If the problem persists, call HP Support - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 168
off and then on. If this message persists, call HP Support. There is a printer firmware error. Clear the error by turning the printer off and then on. If the problem persists, call HP Support. Indicates a problem with internal Clear the error by turning the memory. X indicates the location - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 169
and then on. One or more settings saved in the non-volatile storage device are invalid. Some settings may have been reset to factory defaults. Check printer settings to determine which values have changed. Clear the message by pressing GO. If the problem persists, call HP Support. Indicates that - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 170
paper path. external paper handling finishing device. The optional input tray cannot Check the doors and paper feed paper to the printer guides. because a door or paper guide is open. The optional output device is A proper connection must be not properly connected to the made for printing to - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 171
handling output external paper handling output device. device are securely plugged into the printer. Clear the error by turning the printer off and then on. A failure has occurred in an Make sure the cables from the external paper handling output external paper handling input device. device - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 172
172 Printer control panel messages EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 173
causes of paper jams q Clearing paper jams q Media-handling problems q Printer response problems q Printer control panel problems q Print quality troubleshooting q Overhead transparency defects q Color printing problems q Incorrect printer output q Software application problems EN Chapter 9 173 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 174
Were recently installed consumable items (fuser kit, transfer kit, imaging drum kit) installed correctly? q Is the power switch (standby button) pushed in? If you cannot find solutions to printer problems in this guide, contact an HP service and support center. (See "Support information" on page 250 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 175
to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see "Clearing paper jams" on page 178. 8 1 7 2 3 6 4 5 Figure 9-1 Paper jam locations (shown with the optional 500-sheet paper feeder and duplex printing accessory installed) 1 Input Tray 1 area 2 Transfer - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 176
Press VALUE until ON displays. 4 Press SELECT to save the setting. 5 Press GO to return the printer to the READY state. To improve print speed and increase memory resources, you may want to disable Paper the pages involved in a jam will not be reprinted. 176 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 177
guides. See Chapter 3 for instructions on loading media. Print media is skewed and jams. Input tray guides are not adjusted correctly. Adjust input tray guides If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. See "HP Customer Care options - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 178
the transfer belt assembly 2 by lifting up on its blue handles. 3 Remove any jammed or torn media. Be sure to lift the metal flap by its green tab and remove any media. Note Be sure to inspect the rear area inside the drawer and remove jammed or torn 3 media. 178 Solving problems - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 179
4 4 Reinstall the transfer belt. 5 Close the drawer. The printer will warm up and return to the READY state. Note If this action does not resolve the problem, the printer will display an 5 alternate message. EN Chapter 9 179 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 180
place it on a flat surface. 2 2 Inspect the rollers and remove any partially fed media. Be sure to remove all pieces of media. 3 Inspect inside the printer and remove all media. 4 Close Tray 2. 3 4 180 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 181
place it on a flat surface. 2 2 Inspect the rollers and remove any partially fed media. Be sure to remove all pieces of media. 3 Inspect inside the printer and remove all jammed or torn media. 4 Close Tray 3. 3 4 EN Chapter 9 181 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 182
cover. 2 Open the upper rear door. 3 Inspect the upper paper path area inside the rear door and remove any jammed or torn media. 4 Open the fuser door and remove any media. 3 4 182 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 183
5 5 Close the fuser door. 6 Close the upper rear door. 7 Close the rear duplex cover if it was opened. The printer will warm up and return to the READY state. Note If these actions do not resolve the 6 problem, the printer will display an alternate jam message. 7 EN Chapter 9 183 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 184
. Be sure to remove 2 any torn pieces of media. 4 Close the duplex drawer. The printer will return to the READY state within a few minutes. Note If these actions do not resolve the problem, the printer will display an 3 alternate jam message. 4 184 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 185
Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Paper Specification Guide. For media specifications for this printer, see "Supported media weights and sizes" on page 67. Printer feeds multiple sheets Cause Solution The input tray is - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 186
path. Closely inspect the fuser area for jams. See "Clearing paper jams" on page 178. Media does not feed from Input Trays 2 or 3 Cause Solution Manual feed is selected in the software application. This printer does not support manual feed. Do not select manual feed in your software application - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 187
correct media type is selected in software or printer driver. your software or printer driver. The input tray is overfilled. Remove excess media not supported See "Supported media weights and sizes" on by this printer. page 67 or the HP LaserJet Printer Family Paper Specification Guide. EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 188
media-use printer. specifications for this printer (see "Supported media weights problem persists, replace the media. You are printing to the top output bin. Use other output bin. Printer will not duplex Cause Printer configuration. Set up the printer driver to recognize the duplex printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 189
Printer response problems No display message Cause Solution The printer's power switch (standby button) is Verify that the printer is on. Fans may run while in the standby position. the printer is in standby mode (off). The printer's memory DIMMs are defective or Verify that the printer's - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 190
. See your DOS manual for additional information. The PS (PostScript Emulation) personality is Select PS or AUTO for the printer language (see not selected. Chapter 2). The correct driver is not selected in your software application or printer driver. Select the driver for PostScript Emulation - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 191
to the READY state. The top cover is not closed properly. Close the top cover firmly. A printer message other than READY appears See Chapter 8 for troubleshooting information. on the printer control panel. The interface cable is not correct for this configuration. Select the correct interface - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 192
message other than READY appears See Chapter 8. on the printer control panel. The correct printer driver is not installed in your computer. Install the correct printer driver. The correct printer and port are not selected Select the correct printer and port. on your computer. Your network is not - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 193
Tray 3 (optional 500-sheet paper feeder) Problem Tray 3 (500-sheet paper feeder) does not appear as an input tray option. Solution Tray 3 only displays as an option if it is installed. Verify that Tray 3 is correctly installed. Verify that the printer driver has been configured to recognize Tray - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 194
that occur on the page. Most repetitive defects are caused by problems with one of the following: q Developer roller q Charge roller q Cleaning roller q Transfer roller q Fuser q Imaging drum q Transfer belt CAUTION Do not expose the imaging drum to light, and be careful not to scratch or get - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 195
Image defect ruler First occurrence of print defect Color toner cartridge 30 mm (1.2 in) Black toner cartridge 37 mm (1.5 in) Transfer belt 40 mm (1.6 in) Transfer roller 53 mm (2.1 in) Fuser 131 mm (5.2 in) Imaging drum 152 mm (6 in) EN Chapter 9 195 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 196
(s or missing color) (see page toner (see page 204) (see page 204) Marbled output (see page 205) Random black spots (see page 205) No image available No image available Sharkskin (see page 205) Sunburn (see page 205) Imaging drum defects (see page 206) 196 Solving problems with the printer - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 197
scatter q The media does not meet HP specifications. Use media that meets HP specifications (see page 67). q The toner cartridge is defective, replace the toner cartridge. q There is excess toner inside of the printer. Clean the printer (see page 148). q The transfer roller is dirty or worn. Banding - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 198
The toner cartridge is not installed properly. Reinstall the toner cartridge. q The fusing assembly is contaminated or damaged. Replace the fuser kit. q The imaging drum is damaged or the waste toner collection in the drum is full. Replace the imaging drum. 198 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 199
to the media. • Printing is on the wrong side of the paper. • The transparencies are not designed for proper toner adhesion. Only use transparencies designed for HP Color LaserJet printers. • The humidity content of your media is too high or too low. Try a freshly opened ream or try a different - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 200
67). q The printer operating environment does not meet HP specifications (see page 235). Dropouts q The paper does not meet HP paper specifications (see page 67). q The printer's operating environment freshly opened ream or try a different type of paper. 200 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 201
humidity specifications (see page 235). q If a TONER LOW or TONER OUT message is displayed on the printer control panel, replace the appropriate toner cartridge. If the problem persists, call for service. q Excess toner may have been deposited on the transfer belt. Use a lint-free cloth to clean - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 202
is defective. Replace the toner cartridge for the color that is smearing. q The fusing assembly is defective. Replace the fuser kit. q There is excess toner in the printer. Print 5 to 10 pages to clear the excess toner, and clean the printer (see page 148). q The transfer roller is not seated - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 203
Ghosting Full-page ghosting occurs when an image prints in full color on one page, but a faded copy of it is also seen on the following page. q Replace the transfer kit. q If the imaging drum is near end of life, replace it. q If the toner cartridge is near end of life, replace it. q The media you - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 204
is not adhering to the media. q The paper is too smooth. Use media that meets HP media specifications (see page 67). q The driver setting is set incorrectly. Change the paper type setting to heavy or glossy. q The fuser is defective. Replace the fuser kit. 204 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 205
(see page 67). Use paper that meets HP media specifications. q The printer requires cleaning (see page 148). q If the random spot are one color, replace the toner cartridge for that color. If the random spots are multiple colors, replace the drum kit. Sharkskin Images with sharkskin have a rough - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 206
repeats in the same horizontal orientation. q Inspect the imaging drum for scratches, dents, or other damage. Replace if needed. q If the problem is dust, remove the dust with isopropyl alcohol applied with The cloth may be moistened with water if desired. 206 Solving problems with the printer EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 207
meet the specifications listed in the HP LaserJet Family Paper Specification Guide. See Appendix D or http://www.hp.com/support/lj4550 for HP LaserJet Family Paper Specification Guide ordering information. For downloadable manuals, go to http://www.hp.com/support/lj4550. When you connect, select - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 208
dark, ensure the transparencies meet the specifications for this printer (part number C2934A for letter, and C2936A for A4). q The selected colors are undesirable when printed. Select different colors in your software application or printer driver. q Spots and smudges appear in the background areas - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 209
to verify the remaining life of the fuser. If the printer control panel displays FUSER LIFE OUT REPLACE KIT, replace the fuser. q Repetitive defects appear only in one color. Check the corresponding toner cartridge. Streaking or smudges on transparencies q The printer recently jammed. Print 5 to 10 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 210
. Consult your service representative. Missing color or incorrect shade Problem Your media does not meet the specifications for this printer. Solution See the HP LaserJet Printer Family Paper Specification Guide. See Appendix D or http://www.hp.com/ support/lj4550 for HP LaserJet Family Paper - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 211
after loading toner Problem Solution Another toner color may be low. Check the printer control panel for a TONER LOW message and replace the toner cartridge if necessary. Toner cartridges may be improperly installed. Verify that each toner cartridge is installed properly. Printed colors do not - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 212
your software application. Use a font that supports the selected symbol. Drifting text between printouts Problem Your software application is not resetting the printer to the top of the page. Solution See the user guide for your software application or the PCL/PJL Technical Reference Package for - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 213
bad. Try using a different interface cable. The power cable is loose. Disconnect and reconnect the power cable. You are attempting to print a PCL job with the From the printer control panel, select the printer configured for PostScript Emulation. correct printer personality and then resend the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 214
documentation for your software application. Unable to select colors from the software Cause Your software application does not support color. Color mode is not selected in your software application or printer driver. The correct printer driver is not loaded. Solution See the documentation for - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 215
A DIMM Installation Overview The printer is designed for easy installation of additional memory. This chapter provides information on installing memory. EN Appendix A 215 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 216
(EDO) DIMMs are not supported. You can install 64 or 128 MB DIMMs into either of the printer's available 168-pin DIMM slots. Do not attempt to remove the DIMM in slot #1 (see figure A-1). The DIMM in slot #1 is part of the printer's firmware. Removing it will affect printer operation. Figure A-1 Do - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 217
or frequently touch bare metal on the printer. 1 Turn the printer off and wait for the fans to stop. This will take a few minutes. CAUTION Wait for the printer's fans to turn off before unplugging the printer. 2 Disconnect all power and interface cables. 3 Locate the formatter board in the upper - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 218
then firmly push the DIMM lift locking levers into position. 5 Note Repeat step 5 for each DIMM you are installing. 6 Insert the formatter board into the printer. 6 218 DIMM Installation EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 219
7 7 Tighten the screws. 8 Reconnect the power and interface cables. 9 Turn the power on. The printer automatically updates the memory configuration to include the newly installed DIMMs. 8 9 EN Appendix A 219 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 220
page will reflect the new total amount of memory. If the DIMM contains resources such as fonts or macros, those will be displayed on the printer's test pages. If the printer control panel displays an error message, see Chapter 8 for descriptions of - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 221
. For technical details, see an appropriate PDL reference for PCL or PS. q Mark resources as permanent only when it is absolutely necessary that they remain in memory while the printer's power is turned on. q Send permanent resources to the printer only at the beginning of a print job and not - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 222
mass storage device, such as a hard disk. Use HP Resource Manager to manage fonts on a mass storage device (page 27). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer. These tools are available from the Internet free of - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 223
with language information and require the user to enter printer commands. See your software application documentation for instructions on entering printer commands. This appendix is not intended to provide comprehensive information about PCL commands. Rather, it provides a quick reference for users - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 224
PCL commands PCL printer commands instruct the printer which tasks to perform or which fonts to use for specific print jobs. PJL commands The HP Printer Job Language (PJL) provides control above PCL and other printer languages. The four major functions provided by PJL are: q printer language - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 225
1 Uppercase O: O Number zero: 0 You must use the exact character and case specified for PCL printer commands. Many printer commands use the lowercase letter L (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 226
Combining escape sequences in PCL Printer command syntax Escape sequences can be combined into one escape-sequence string. There are three must be in uppercase. The following escape sequence would be sent to the printer to select legal paper, landscape orientation, and eight lines per inch: - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 227
Entering escape characters Note PCL printer commands always begin with the escape character (). The following table lists the escape character entries for various applications. Application Lotus 1-2-3 and Symphony Microsoft Word - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 228
Selecting PCL fonts The printer font list provides PCL printer commands for selecting fonts. (See "Printing a list of available printer fonts" on page 121.) A sample section of a font list is shown below. There is one variable box for entering symbol sets and one for entering point size. Unless - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 229
Fonts are either fixed or proportional in spacing. This printer supports fixed fonts (Courier, Letter Gothic, and Lineprinter) used in word processing applications. Common PCL commands The following table lists the most common PCL commands. PCL Commands Function Job Control Commands Reset Number - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 230
DL 91 = International CS 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 10WdCardstock = Cardstock 11WdLetterhead = Letterhead = Custom 7WdRough = Rough 6WdVellum = Vellum 6WdHeavy = Heavy 6WdGloss = Gloss 8WdDefault = Default 230 PCL commands EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 231
PCL Commands (continued) Orientation &l#O Top Margin Text Length (bottom margin) Left Margin Right Margin Horizontal Motion Index &l#E &l#F &a#L &a#M &k#H Vertical Motion Index < - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 232
Sets (#U etc. Primary Spacing (s#P 0 = Enable 1 = Disable 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 233
*v#S (*r3U - selects RGB palette, *v#S - selects foreground color) 0 = Black 1 = Red 2 = Green 3 = Yellow 4 = Blue 5 = Magenta 6 = Cyan Typeface1 (s#T Print the font list to find the command for each internal font. 1Order the PCL/PJL Technical Reference Package if you require symbol - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 234
234 PCL commands EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 235
/60 Hz (+/- 2 Hz) 5.1 Amps at 220V 480 W 90 W 28 W 0W Note PowerSave default activation time is 30 minutes. This information is preliminary. See http://www.hp.com/support/lj4550 for current information. EN Appendix C 235 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 236
Operating environment specifications Temperature Recommended Allowed Humidity Recommended Allowed Altitude Allowed 20 to 26° C/68 to 79° F 15 to 30° C/59 to 86° F 20 to 50% RH 10 to 80% RH 0 to 3100 m (0 to 10,000 ft) Acoustic emissions Operation Position Printing Standby Bystander 1m Printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 237
resources. The design of this HP LaserJet printer facilitates the recycling of: q Plastics- Major plastic parts have markings that enhance the ability to identify plastics for recycling purposes at the end of the printer's life. q HP Toner Cartridges/Photoconductive Drum- In many countries/regions - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 238
information: This HP LaserJet printer also contributes to protecting the environment in the following ways: q HP LaserJet printing supplies- In many countries/regions, this product's printing supplies (e.g., toner cartridge, drum, fuser) can be returned to HP through the HP Planet Partners Printing - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 239
WWW WWW See Appendix D for HP LaserJet Family Paper Specification Guide ordering information. For downloadable manuals, go to http://www.hp.com/support/lj4550. When you connect, select Manuals. The user guide is provided on CD-ROM, which allows the same high-quality information to be provided - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 240
accordance with the instructions, it may cause to correct the interference by one or more of the following printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class A limits of Part - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 241
Canadian DOC regulations Complies with Canadian EMC Class A requirements. « Conforme à la classe A des normes canadiennes de compatibilité électromagnétiques (CEM). » VCCI statement (Japan) Korean EMI statement EN Appendix C 241 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 242
according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares that the product Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021 USA Product Name: Model Number: HP Color LaserJet 4550/4550N/4550DN/4550HDN Printer Including 500 sheet-feeder - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 243
since August 1, 1976. Compliance is mandatory for products marketed in the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 244
Statement for Finland LASERTURVALLISUUS Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4550 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 245
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 246
) Go to the HP LaserJet Supplies website to obtain the Toner Cartridge/Drum material safety data sheet (MSDS). The address is http://www.hp.com/go/msds. Once at the site, select the HP LaserJet icon. If you do not have access to the Internet, call the HP FIRST (fax on-demand service) for material - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 247
D Warranty and support information Hewlett-Packard Warranty Statement HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Printer One-year limited warranty 1 HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 248
all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S TO THE SALE OF THIS PRODUCT TO YOU. 248 Warranty and support information EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 249
. Extended coverage hours and extended travel beyond HP designated service zones are available for additional charges on most on-site service agreements. Weekly (Volume) On-Site Service Agreement, for organizations with many HP LaserJet printers, provides economical, scheduled on-site coverage - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 250
modem, we suggest these services: World Wide Web URL-Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com/support/lj4550 in Europe http://www2.hp.com Printer drivers may be obtained from the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 251
ordering for accessories or supplies HP Support Assistant compact disc HP Service Information HP Service Agreements Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada) or link to U.S. - http://www.hp.com/go/ljsupplies or Worldwide - http://www.hp.com/ghp/buyonline.html to order supplies online - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 252
worldwide In addition to the phone numbers listed below, this guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. HP Customer Care Centers Worldwide Customer Support and Product Repair Assistance for the U.S. and Canada: Call 1-208 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 253
Worldwide (continued) In-country/region support numbers: HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 254
Warranty Support: Phone: (61) (3) 272-2577 Customer Information Center: Phone: (61) (3) 272-8000 Austria Hewlett-Packard GmbH Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Road Kirkland, Québec H9J 2X8 Phone: (1) (514) 697-4232 Fax: (1) (514) 697-6941 Hewlett-Packard - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 255
) 2599-7777 Fax: (852) 2506-9261 Hardware Repair Center: Phone: (852) 2599-7000 Extended Warranty Support: Phone: (852) 2599-7000 Customer Information Center: Phone: (852) 2599-7066 Hungary Hewlett-Packard Magyarorszá g Kft. Erzsé bet kirá lyné ú tja 1/c. H-1146 Budapest Phone: (36) (1) 343-0550 Fax - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 256
7355-6660 Fax: (81) (4) 7352-1848 Middle East/Africa ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P.O. Box 364 CH-1217 Meyrin - and Extended Warranty Support: Phone: (64) (9) 0800-733547 Customer Information Center: Phone: (64) (9) 0800-651651 Norway Hewlett-Packard Norge A/S - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 257
: (65)275-3888 Fax: (65)275-6839 Hardware Repair Center and Customer Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 Spain Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.500 E-28230 Las Rozas, Madrid Phone: (34) (1) 626-1600 Fax: (34) (1) 626 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 258
258 Warranty and support information EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 259
E Embedded Web server Introduction This printer is equipped with an embedded Web server, which allows you to access information about printer and network activities. This chapter explains the features and functionality of the embedded Web server. EN Appendix E 259 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 260
to view printer and network status and to manage printing functions from your PC instead of from the printer control panel. This service is above, and with Netscape Navigator 4 and above. IPX-based printer connections are not supported by the embedded Web server. To access the embedded Web server - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 261
Note EN Embedded Web server page sets The embedded Web server has three sets of internal Web pages for collecting information about the printer and for changing configuration options. These sets are: q Home pages q Device pages q Networking pages When the embedded Web server is active, each set of - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 262
from the Device page set. q Language page Determine the language in which to display the embedded Web server information. q Device Identification page Name the printer and assign an asset number to it. Input the name and email address of the primary point of contact for information about the - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 263
to configure the HP JetDirect card for the printer. Refer to the online Help and to the HP JetDirect Print Server Administrator's Guide for more information. To download the HP JetDirect Print Server Administrator's Guide, go to http://www.hp.com/support/lj4550. When you connect, select Manuals. EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 264
264 Embedded Web server EN - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 265
trays 76 LocalTalk 131 consumables availability 239 disposing 147 drum kit 145 error messages 145 fuser kit 145 overview 141 replacing 145 toner cartridges 145 transfer kit 145 control panel indicator lights 37 PowerSave settings 59 printer personalities 60 control panel menus Calibration Menu 45 - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 266
64 FCC regulations 240 Finnish laser statement 244 font #, description 122 fonts adding support 125 custom 126 default font 117 list of 122 on a network 124 PCL fonts 119 pitch 122 PostScript emulation, using 123 printing font list 121 printing guidelines 124 problems 212 selecting 118 selecting - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 267
printer cable 131 LocalTalk interface 131 LocalTalk Network Configuration 131 maintenance space required for 142 Material Safety Data Sheet (MSDS) 246 media See also paper colored guidelines 69 problems 177 selecting cables 32 media 31 memory 31 network connectivity 31 reference materials 32 toner - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 268
duplex drawer 184 locating 175 upper rear door 182 parallel cable connecting 128 illustration 128 ordering 32 specifications 128 parallel configuration 128 parallel interface, disabling 62 parts, ordering 31, 250 PCL (Printer Control Language) 223 command syntax 225 commands 229 escape sequences - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 269
information laser safety 243 toner material safety 243 sales and service offices 254- 257 saving permanent resources 221 Screen Match 108 securing network 132 selecting default font 117 fonts 118 media 66, 75 output bins 74 PCL fonts 119 printer settings 23 service agreements customer support types - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 270
188 trays 75 locking 75 multipurpose 78 troubleshooting See also paper jams 175 checklist 174 color printing problems 210 control panel problems 193 envelopes jamming 187 image defects 196 paper jam recovery 176 paper jams 175 printer output 212 printer response problems 189 slow print speed 20 Tray - HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 271
- HP 4550 | HP Color LaserJet 4550 printer family - User Guide - Page 272
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