HP 463076-B21#0D1 HP Printers - Supported Citrix Presentation Server environme
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- HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 1
of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12 The - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 2
of HP supported printers and drivers has been updated • Content updated with XenApp™ 5.0 test results Versions of Terminal Server and Citrix supported by HP • Microsoft Windows Server 2008 x64 Edition Terminal Services - Citrix XenApp™ 5.0 • Microsoft Windows Server 2008 Terminal Services - Citrix - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 3
stability and functionality of the driver versions mentioned in this article. HP also screens all driver releases to verify that the drivers are free of memory leaks and memory allocation issues. HP has selected a combination of LaserJet, Business Inkjet, and Deskjet printers for Citrix to test that - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 4
/2003x64: 60.061.442.00 N/A N/A Use HP LaserJet 6L PCL5e driver included in the Windows OS Win2k/XP/2003: 4.3.2.201 Win2003-x64: use HP LaserJet 1100 driver included in the Windows OS HP-supported drivers* Host-based Not Supported Not Supported Not Supported Win2k/XP/2003: 5.60.1604.0 Win2003-x64 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 5
HP printer LJ 1150 LJ 1160 LJ 1200 LJ 1300 CM 1312 MFP LJ 1320 CLJ 1500 P1505 P1505n CP1510 series LJ M1522 MFP series CLJ 1600 Supported in Citrix environment Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 60.5.17.2 Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 6
45.00 HP-supported drivers* Host-based N/A N/A N/A Not Supported N/A N/A N/A N/A N/A N/A N/A N/A Not supported N/A PS N/A Win2k/XP/2003/2003x64: 60.063.461.42 Use the UPD N/A Win2k/XP/2003/2003- x64: 61.82.242.0 Win2k/XP/2003: 4.0 Win2003-x64: use HP LaserJet 2100 driver included in the Windows OS - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 7
HP LaserJet Series II driver included in the Windows OS Win2k/XP/2003: 4.3.2.208 Win2003-x64: Use HP LaserJet 3200 driver included in the Windows OS Win2k/XP/2003: 4.19.3300.3 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver HP-supported - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 8
61.072.51.02 Win2k/XP/2003: 4.27.4050.410 Win2003-x64: use HP LaserJet 4050 driver included in the Windows OS HP-supported drivers* Host-based N/A Win2k/XP/2003: 61.063.461.41 Win2003-x64: Use the HP Color LaserJet 3550 driver N/A N/A N/A Win2k/XP/2003/2003x64: 60.32.42.00 Win2k/XP/2003/2003x64: 61 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 9
/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.071.661.41 HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003: 3.0.8 Win2003-x64: use HP LaserJet 4100 driver included in the Windows OS Win2k/XP/2003/2003x64: 61.063.461.42 Win2k/XP/2003/2003x64 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 10
/XP/2003: 4.27.8000.441 Win2003-x64: use HP LaserJet 8000 driver included in the Windows OS Win2k/XP/2003: 4.27.8100.410 Win2003-x64: use HP LaserJet 8100 driver included in the Windows OS HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003/2003- x64 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 11
/2003x64: 61.071.661.41 HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003: 2.0.5 Win2003-x64: use HP LaserJet 8150 driver included in the Windows OS Win2k/XP/2003: 4.01 Win2003-x64: use HP LaserJet 8500 driver included in the Windows OS Win2k/XP/2003: 4.27 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 12
in static or traditional mode, download the software from http://www.hp.com/go/upd and run "install /sm LPT1:" from the command line on the server and then configure the mapping from within the Citrix Server. Or use Add Printer Wizard or Add Printer Driver Wizard. Go to http://www.hp.com/go/upd for - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 13
must be a 32-bit Windows client (Windows 2000, XP, Vista) with at least ICA version 9.0. If Feature Release 1/Service Pack 1 or later is installed on a MetaFrame XP Server, go to the properties of the autocreated printer and configure the driver for features manually, then set the tray configuration - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 14
Business Inkjet printers and supported driver versions The table below identifies the HP Business Inkjet printers and associated drivers that are supported in Citrix environments by HP. These printers and printer drivers have been tested by HP. A description of the issue resolutions and known - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 15
, the table below identifies the HP Deskjet printers and associated drivers that are available for use in Citrix environments. Many of these printers and printer drivers have not been tested by HP. While these printers and drivers are not directly supported by HP, most customers will be able - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 16
HP printer Deskjet HP-supported drivers* PCL Host-based Use OS Driver N/A Use OS Driver W2K/XP: OS Driver Use OS Driver Use OS Driver W2K/XP: OS Driver Use OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver Ver 4.3 Use OS Driver Use OS Driver W2K/XP: OS Driver - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 17
HP printer Deskjet 5150 series Supported in Citrix environment Yes HP-supported drivers* PCL Host-based Ver. 8.4.5 or Commercial slim driver N/A Deskjet 5440 series V.60.051.645 or Yes N/A Commercial slim driver Deskjet 5550/ 5551 Ver. 7.1.0 Yes or N/A Commercial slim driver - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 18
, are not recommended or supported in Citrix environments by HP. HP printer Deskjet 710/712/720/ 722 Supported in Citrix environment Not Supported PCL N/A HP-supported drivers* Host-based N/A Deskjet 810/812/815 Not Supported N/A N/A Deskjet 820Cse/Cxi Not Supported N/A N/A Deskjet 3300 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 19
and Photosmart printers HP does not directly support the use of consumer ink-based All-in-One (AiO) and Photosmart products in Citrix environments. Customers who wish to use HP ink-based All-in-One and Photosmart printers in Citrix environments may use the associated Deskjet printer driver. Using - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 20
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600 Series Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 21
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-One series - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 22
HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A DJ 100/110 Not tested N/A Not tested N/A DJ 30/130 Yes N/A 6.03 N/A DJ 500 Yes N/A 5.35 N/A 6.03 DJ - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 23
server must be 4.0 and the client must be a 32-bit Windows client with at least ICA version 9.0. If Feature Release 1/Service Pack 1 or later is installed on a MetaFrame XP Server, go to the properties of the autocreated printer and configure the driver for features manually, then set the tray 23 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 24
: Is my HP printer supported in a Citrix environment by HP? Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of this white paper to see if your printer is listed as supported. Question: Is a certain HP print driver certified in - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 25
a 32-bit or x64 Windows client and ICA 9.0 supports TWAIN devices directly connected to the client. Question: Where can I download the Windows Server 2003 driver for Deskjet, PSC, Officejet, and Photosmart printers? Answer: HP does not develop Microsoft Windows Server 2003 drivers for consumer based - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 26
, no problems were encountered when running Citrix test cases with the HP printers and drivers listed for each test case. Printers tested HP Deskjet 5650 Software tested Citrix XenApp Server 5.0 HP Deskjet D2360 XenApp Plugin for Hosted Apps, version 11.x HP LaserJet 3020 HP Universal, PCL - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 27
HP LaserJet/Business Inkjet/Designjet/Deskjet printers were attached to the print server using a parallel cable, USB or installed by creating a TCP/IP port and connecting to the printer through Jetdirect. These printers were configured for multiple users. Drivers for the printers were downloaded - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 28
Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system connected - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 29
using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. Setting changes were made to the HP LaserJet/Business Inkjet/Designjet/Deskjet printer installed locally on the client system, and then - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 30
.0) HP LaserJet 3020 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP LaserJet 3200 HP LaserJet 3020 PCL 5e (60.5.72.21) & HP LaserJet 3020 PS (60.5.72.21) HP Officejet Pro L7600 Series (61.63.263.21) HP Deskjet 5400 Series (60.51.645.0) HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209 - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 31
platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 32
with client printers. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. In - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 33
. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the Windows 9x client system, and drivers for the printers were downloaded from the HP Driver Support website and installed - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 34
using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Printer driver replication Description To install printer drivers on a Citrix XenApp™ Server, use the standard Windows printer installation methods. The Add Printer wizard requests printer information and - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 35
Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 36
connected to the client system and drivers for the Scanner/All-in-One device were either downloaded from the HP Driver Support website or installed from the TWAIN compliant application. Printer model tested HP Officejet Pro L7680 All-in-One TWAIN driver version tested HP Officejet Pro L7600 Series - HP 463076-B21#0D1 | HP Printers - Supported Citrix Presentation Server environme - Page 37
model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows NT, Windows Vista and Windows
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HP printers supported in Citrix XenApp
Server environments
November 2008
Executive summary
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2
What’s new
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2
Versions of Terminal Server and
Citrix supported by HP
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2
Testing performed by HP
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3
HP LaserJet printers and supported driver versions
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4
HP Color printers with Edgeline Technology and supported driver versions
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12
Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments
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12
The difference between the Citrix and HP UPDs
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13
Business Inkjet printers and supported driver versions
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14
HP Deskjet printers and supported driver versions
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15
LIDIL HP Deskjet printers
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18
Using HP ink-based All-in-One and Photosmart printers
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19
HP Designjets and supported driver versions
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22
Resolved issues
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22
Unresolved issues
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24
Microsoft issues
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24
Supported printing features
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24
Frequently asked questions
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24
Citrix-tested HP printers
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26
Testing methodology for HP printers
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26
Citrix-tested HP Scanners/All-in-One devices
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35
Testing methodology for HP All-in-One devices
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35
Planned future testing
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37
Feedback
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37