HP 5000ps HP Designjet 5000 series printer - User's Guide
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- HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 1
to use this guide. Introduction To Your Printer This section explains some of the functionality of the printer and its features. Printer with Take-Up Reel A front view of the HP Designjet 5000PS. Printer with Bin Assembly A front view of the HP Designjet 5000. Other Index Printer with Bin - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 2
Media & Ink Solutions Front-Panel Printer Options Other Index The User's Reference Guide Introduction To Your Printer The User's Reference Guide Printer with Take-Up Reel Printer with Bin Assembly Overview This is a general overview on how to use this User's Reference Guide and its - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 3
in detail how to use the HP Designjet 5000PS and the HP Designjet 5000 Printers. This guide is designed as a detailed reference guide to your printer. For more day-to-day guidance you can refer to the Pocket Guide. This can be found at the back of the printer. How to Navigate The "Tabs" There - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 4
. Related Topics: The Setup Instructions contain: Step-by-step information on how to prepare your printer for use. The Pocket Guide contains: Information that you are most likely to need for printer operation on a day-by-day basis, such as loading paper or replacing ink supplies. Web Page Also you - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 5
memory you have already installed in the printer. Applications and Drivers This section tells you which applications are supported by your printer. Also, which drivers come with your printer. Switching Your Printer On and Off Switch of your printer using the power switch located at the back of the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 6
Guide Introduction To Your Printer Printer with Take-Up Reel Printer with Bin Assembly Your Printer's Main Features Your printer is a color inkjet printer designed for printing high-quality, maps and images. Some major features of the printer are shown below: Your HP Designjet Printer - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 7
The HP No. 81 and HP No. 83 Supplies The HP No. 81 and HP No. 83 supplies are designed to work together with your HP Designjet 5000PS or 5000 printer. The type of supplies you receive with your printer depends on the type of ink system you specified; normal dye based ink or pigment-based UV ink. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 8
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index The User's Reference Guide Introduction To Your Printer Printer with Take-Up Reel Printer with Bin Assembly Print Resolution You can choose between three levels of print mode: Max. Quality, Productivity or Max. Speed - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 9
-Gloss HP Studio Canvas HP Colorfast Adhesive Vinyl Colorlucent Backlit UV HP Satin Poster Paper For detailed information on Hewlett-Packard Media, see Physical Characteristics of Media Types. HP Designjet WebAccess WebAccess reports in detail on the status and history of your printer, and - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 10
list of jobs already printed, with statistics. Supplies shows the status of the ink cartridges, printheads, cleaners, and paper. Usage shows statistics about the printer. Configuration details the printer's configuration. User password enables you to change your HP Designjet WebAccess password. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 11
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index The User's Reference Guide Introduction To Your Printer Printer with Take-Up Reel Printer with Bin Assembly Connections Your printer comes with the HP JetDirect 610N10/100 Base-TX Print Server for network connections, - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 12
. Printer Type Size HP Designjet 5000 HP Designjet 5000PS 42 inch / 1.07m HP Designjet 5000 HP Designjet 60 inch / 1.52m 5000PS Memory (DRAM) Hard Disk 128 Mbytea 192 Mbyte 5 Gb Hard Disk 20 Gb Hard Disk a.You can expand this memory by installing additional 64-MB or 128 MB. For part - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 13
. 5000PS Your printer comes supplied with: PostScript® drivers for Macintosh® PostScript® drivers for Microsoft® Windows™ 9x/NT 4.0/2000 HP Designjet HPGL/2 Raster driver for Windows HP developed drivers for AUTOCAD. 5000 Your printer comes supplied with: HP Designjet HPGL/2 Raster driver - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 14
Media & Ink Solutions Front-Panel Printer Options The User's Reference Guide Introduction To Your Printer Printer with Take-Up Reel Printer with Take-Up Reel Other Index Printer with Bin Assembly Printhead Printhead Cleaner Ink Cartridge Service Station Carriage Assembly Take - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 15
Introduction Media & Ink Solutions Front-Panel Printer Options The User's Reference Guide Rear View Introduction To Your Printer Printer with Take-Up Reel Other Index Printer with Bin Assembly Pocket Guide Network Communication Power Switch - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 16
Media & Ink Solutions Front-Panel Printer Options Other Index The User's Reference Guide Introduction To Your Printer Printer with Bin Assembly Printer with Take-Up Reel Printer with Bin Assembly Printhead Printhead Cleaner Ink Cartridge Carriage Assembly Service Station Media - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 17
Roll Media Media & Ink Sheet Media The Ink System The Ink Cartridge The Printhead The Printhead Cleaner The HP Designjet 5000PS Printer and HP Designjet 5000 Printer use a variety of media. The recommended media is engineered for use with your printer and your printer's ink system to give you - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 18
. Print Speeds and Print Mode Selection Some typical printing times with a selection of HP supported types of media. Printable Area The figures for all the printable areas for selected media. Media Profile Downloading From time to time new media types will become available and the printer will - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 19
Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Your printer supports several types of media. Choosing the correct media type for your needs is an essential step in ensuring good image quality. For best printing results, use only genuine Hewlett-Packard media, whose - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 20
Printer Options Media Roll Media Sheet Media The Ink System The Ink Cartridge Physical Characteristics of Media Types Other The Printhead Index The Printhead Cleaner The following table lists the physical characteristics of the supported HP Premium Printing Materials. NOTE: Always print - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 21
Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Displayed on Grammage/ Ink the Front-panel Thickness System Paper Semi- 6 mil Dye Gloss (see note (160g/m2) below) Length Available Widths in Inches 100ft (30m) 24, 36, 42, 54 Available Widths in Millimeters - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 22
Options Media Roll Media Sheet Media The Ink System The Ink Cartridge Print Speeds and Print Mode Selection Other The Printhead The print times shown below are for the HP Designjet 5000PS 60 inch/1.57m Printer. Index The Printhead Cleaner Print Mode Max. Speed Productivity Max. Quality - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 23
Area Solutions Sheet Media Front-Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Printable area = media size minus normal margins Media Size ANSI C media D E ISO A2 media A1 A0 Printing Area (Width x Height) by Orientation of - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 24
of media in millimeters Maximum printable area that the media has to print on. The media profile revision For detailed instructions on how to load a roll of media see Installing Roll Media into the Printer Printer Options The Ink Cartridge Click on this sequence. icon to run the animation - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 25
and add them to the printer. Using Hewlett-Packard provided media profiles for your media assures optimal color reproduction from your printer. These profiles can be obtained from http://www.hp.com/go/designjet. Click on the CD icon for drivers and select "Printing Material". This will lead you - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 26
Front-Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner With some media types and environmental conditions the ink needs some time to dry before the media is unloaded. If you experience ink drying problems with your printed image, try changing - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 27
Solutions Front-Panel Printer Options Media Roll Media Sheet Media The Ink System The Ink Cartridge Drying Times with HP Tested Media Other The Printhead Index The Printhead Cleaner Below is a table showing the typical drying times to handle the media for some selected HP tested media at - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 28
Application The Ink Cartridge The Printhead The Printhead Cleaner Use this table to guide you when choosing your media and selecting the print quality setting (Max Speed, Productivity, Max. Quality). As a guide remember: Use Max.Speed to get draft copies of your prints at maximum throughput - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 29
Solutions Sheet Media Front-Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Product Name HP Colorfast Adhesive Vinyl Front Panel Name: HP Colorfast Vinyl HP Coated Paper Front-Panel Name: HP Coated Paper Application Media Description - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 30
Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Product Name Application Media Description HP Paper Based Semi-Gloss Front-Panel Name: HP print production, low-cost poster paper for frequent print replacement, laminateable for longerterm sign. HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 31
Media The Ink System The Ink Cartridge The Printhead The Printhead Cleaner Handling Your Media Handle film and glossy media by the edges or wear cotton gloves. Skin oils can be transferred to the media leaving finger print marks. Although the ink systems supplied with this printer have - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 32
Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner manually the media. Loading Roll Media This section shows you how to load media into the printer and the Take Up Reel. Printing of Both Sides of the Media This section shows you how to print - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 33
Ink Cartridge The Printhead The Printhead Cleaner There are three steps to loading media into the printer. 1. Load media onto the media spindle and install the loaded spindle into the printer. If you are using a three-inch cardboard core, make sure the core adaptors supplied with the printer - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 34
Take UP Reel is supplied as standard. For the HP Designjet 42inch/1.07m printer it is an optional accessory which you can order, see Ordering Accessories. Help with Loading When loading media there is information available from: The Pocket Guide installed at the back of the printer. The labels - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 35
Ink System The Ink Cartridge Installing Roll Media into the Printer This procedure shows you how to load media onto the spindle and into the printer's spindle hubs. NOTE: Make sure the printer the animation Other The Printhead Index The Printhead Cleaner A printable version of the sequence - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 36
Front-Panel The Ink System Printer Options The Ink Cartridge WARNING The knife used in the animation is sharp. Keep fingers clear of the cutting path. Keep the knife take the key illustrations to the printer, if it is remote from your computer. Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 37
The Ink System Loading Roll Media This procedure shows you how to install media onto the printer. It includes references to the Take Up Reel. Front panel messages which are only applicable if you have a Take Up Reel installed are highlighted in green. If your printer is the HP Designjet 42inch - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 38
Media Roll Media Sheet Media The Ink System Printing of Both Sides of the Media Printer Options The Ink Cartridge This procedure shows you how to install media so you can print on both sides. Click on this sequence. icon to run the animation Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 39
: Ensure that the ink is dry. Click on this sequence. icon to run the animation A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Printer Options The Ink Cartridge Other The Printhead Index The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 40
. See Unload Media from Take Up Reel. If media length tracking is switched On, the printer will first print the remaining media onto the roll before the printer unloads. Printer Options The Ink Cartridge Click on this sequence. icon to run the animation A printable version of the sequence - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 41
Front-Panel The Ink System Printer Options The Ink Cartridge Click on this sequence. icon to run the animation A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Other The Printhead Index The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 42
of how much media remains on the roll. The remaining length is displayed on the front panel and printed on the end of the roll whenever you unload the roll. Printer Options The Ink Cartridge Click on this sequence. icon to run the animation A printable version of the sequence is also available - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 43
media loads correctly make sure it's leading edge is as close as possible to the pinch wheels during loading. Loading Sheet Media Unloading Sheet Media Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 44
Media Roll Media Sheet Media Loading Sheet Media Front-Panel The Ink System Printer Options The Ink Cartridge The minimum size you can load is a A2/C size you can take the key illustrations to the printer, if it is remote from your computer. Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 45
Front-Panel The Ink System Printer Options The Ink Cartridge Click on this sequence. icon to run the animation A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Other The Printhead Index The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 46
The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner The HP No. 81 and HP No. 83 Supplies are designed to work together with your HP Designjet 5000PS or 5000 printer. The supplies comprise of three components: printheads, with their printhead cleaners - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 47
the printer, there are three separate components. The printhead and the printhead cleaner are supplied together, the ink cartridge is supplied separately. Two types of ink supplies are available, dye based ink and pigmentbased UV ink. The components of the normal dye based ink are called the HP No - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 48
System The Ink Cartridge The Printhead The Printhead Cleaner HP No. 83 UV Ink Supplies HP No. 83 UV ink supplies are the pigment-based printheads, cleaners and ink cartridges for the HP Designjet 5000 Series printers. Like the HP No. 81 Dye ink supplies, the HP No. 83 UV ink supplies feature HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 49
HP No. 83 UV is very similar. To help you easily identify each type of ink supply the each component is marked with one of the following symbols. HP No. 81 Dye based Ink Supplies Symbol: Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner HP No. 83 UV Ink Supplies - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 50
to find the correct HP printing supplies for your printer. Determine the color of the printhead or ink cartridge you need, then make sure you purchase or order an HP No. 81 or HP No. 83 printhead with printhead cleaner or ink cartridge. Each ink cartridge and printhead with printhead cleaner can be - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 51
The Printhead The Printhead Cleaner Ink Supply Guidelines For optimum results from your printer and the ink system, always follow these guidelines when handling the HP supplies: Install the ink cartridges, printheads and printhead cleaners before the install by date, which is printed on - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 52
assure optimum performance throughout the printhead life. The printhead cleaner should always be Support bar The support bar at the left side of the printer, shown below, is for use when you are working in a confined space and the window will not open fully so that it rests at the back of the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 53
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Media Roll Media Sheet Media The Ink System The Ink Cartridge The Printhead The Printhead Cleaner When to Replace When to change your HP No. 81/HP No. 83 supplies is mostly determined by you with guidance from - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 54
between the dye based ink system (HP No. 81) and the pigment-based UV ink system (HP No. 83) involves the following steps: Ink System Removal Ink System Installation Storing Ink Supplies and Ink Tubes Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 55
below to see the individual procedures. 1. Removal of the ink supplies: Printheads, Printhead Cleaners and Cartridges. 2. Removal of the ink tubes. 3. Storing Ink Supplies and Ink Tubes Front-Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 56
icons below to see the individual procedures. 1. Installation of ink tubes. Front-Panel The Ink System Printer Options The Ink Cartridge 2. Installation of the ink supplies for the type of ink tubes installed. 3. Storing Ink Supplies and Ink Tubes Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 57
. 1. Click on movie icon opposite to run animation sequence for storing HP No. 81/HP No. 83 Ink Supplies. 2. Click on movie icon opposite to run animation sequence for storing HP No. 81/HP No. 83 Ink Tubes Storage. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 58
and how to remove and install an ink cartridge. See Ink Cartridge Error Messages if you have any problems with replacing the ink cartridges. Ink Cartridge Statistics Ink Cartridge Removal Ink Cartridge Installation Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 59
Roll Media Sheet Media The Ink System Ink Cartridge Statistics The information supplied is: The manufacturers of the ink cartridge (HP No. 81 or HP No. 83 is recommended). The percentage of ink remaining. Original capacity of the ink cartridge in milliliters. Re-order part number of the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 60
Media Roll Media Sheet Media Ink Cartridge Removal Front-Panel The Ink System Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner CAUTION Only remove an ink cartridge if you are replacing it and always use the front panel menu to replace the cartridge as shown - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 61
on their ends. NOTE: If the front panel displays an error message see Ink Cartridge Error Messages. Click on this icon to run the animation sequence. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner A printable version of the sequence is also available so - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 62
HP No. 81/HP No. 83 supplies is mostly determined by you with guidance from the front panel. In conjunction with the messages displayed in the front panel and the message explanations in Printhead Status Messages. Printhead Statistics Printhead Removal Printhead Installation Printer Options The Ink - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 63
Sheet Media The Ink System Printhead Statistics The information supplied is: The manufacturer of the ink cartridge (HP No. 81 or HP No. 83 is recommended). The status. Warranty status. Re-order part number. The amount of time the printhead has been in the printer and powered on. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 64
Front-Panel Media Roll Media Sheet Media The Ink System Printhead Removal Printhead replacement must be performed with the printer switched on at the Power Isolation Switch which is located at the rear of the printer. Printer Options The Ink Cartridge Click on this sequence. icon to run - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 65
in the carriage. Before you replace the printhead, it is recommended that you clean the carriage assembly as shown in Carriage Interconnect Wiper. If the front panel displays an error message, see Printhead Status Messages. Whenever you install a printhead the printer will automatically - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 66
install a printhead cleaner. Printer Options The Ink Cartridge CAUTION Leaving the old printhead cleaner in the printer will shorten the new printhead's life and possibly damage the printer. Printhead Cleaner Removal Printhead Cleaner Installation Other The Printhead Index The Printhead Cleaner - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 67
Panel Media Roll Media Sheet Media The Ink System Printhead Cleaner Removal When removing the printhead cleaners: Be careful not to get ink on your hands. There may be ink on, around and inside the replaced printhead cleaner. Do not lay the replaced printhead cleaner on its side or turn it - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 68
your computer. Printhead Alignment The alignment procedure requires an A1 or D-size paper width. When the front panel displays Ready, you are ready to print. NOTE: Make sure the printer window and the right door are closed after you replace the HP supplies. The printer will not print while these - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 69
to do if you cannot solve the problem you are having. Also included is how to get in contact with Hewlett-Packard. This section guides you when you have problems installing the ink consumable. The ink cartridge, the printhead with its accompanying printhead cleaner. There is also a topic on how - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 70
Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Solving Problems Front-Panel Media Problems Troubleshooting A brief explanation on troubleshooting the printer. Help in Solving Problems included in this section are areas you can go to that will help you solve problems - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 71
Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Much of the troubleshooting information contained in this section is provided to complement the printer's own internal checking features. Fault Tolerant Print Modes - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 72
an HP driver, refer to the driver's troubleshooting documentation and the on-line help in your application software. If the problem has no obvious cause, refer to Finding the Source of Your Problem. If you still cannot solve the problem, see Getting Help. Printer Options Image Error Other - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 73
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Finding the Source of Your Problem 1. Look at the front-panel display for messages. See Message - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 74
Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Image Quality Problems Before attempting the diagnostic procedures contained in this section to solve any print quality problems, it is important to first check that the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 75
Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Correcting the Configuration 1. To achieve the best performance from your printer, only use genuine HP accessories and supplies, whose reliability and performance have been thoroughly tested to give trouble - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 76
Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Using the Image Quality Print The Image Quality Print helps you determine if you have image quality problems, and if you do - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 77
Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help How to Use the Image Quality Print 1. Use the same media type and image quality setting as you were - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 78
Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Analyzing the Image Quality Print Test Pattern 1: Primary Colors The purpose of the particular part of - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 79
Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Problems with the Printhead(s) Banding caused by problems with the printhead(s) will be highlighted in the Image Quality Print because - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 80
no improvement in print quality, contact Hewlett Packard. NOTE: It is also possible that this kind of banding was caused because you were using non-HP supported media. The performance can only be guaranteed if you use supported HP media. In high quality modes, media advance problems may not appear - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 81
Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Test Pattern 2: Color-to-color Alignment If the printer has color-to-color alignment problems then the Image Quality Print - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 82
problems, listed below are some things to check: The print mode in the printer is incorrect see Changing the Print Mode. Check the driver you are using to print with, if it is a non-HP driver, go to http://www.hp.com/go/designjet and download the correct HP driver. The settings in the non-HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 83
areas you should review when troubleshooting a color accuracy problem: Configuration Check the color emulation selected in the driver. Make sure the color information is adjusted for the current color setup. See Color Accuracy Configuration. Printing color with PostScript (HP Designjet 5000PS) Most - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 84
Image Error Other Other Problems Index Getting Help Custom emulation This mode can emulate any CMYK printer. You will need the ICC profile for the printer for which the CMYK data is intended. The ICC profile is a standard which defines which color would come out of that printer. The HP Designjet - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 85
. To use the ICC profiles outside of the internal PS RIP, the application and the driver must be configured correctly for good results. Make sure the ICC profile for the correct printer model (DJ 5000PS), ink type (imaging or UV), media, and print quality is selected in your application, and that it - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 86
Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help rendering intent in the CYMK setup, select "CMYK" as the output color space, and un-select the "Postscript Color Management" check box. In the printer driver - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 87
Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Color Consistency Problems Some media may discolor or change with age. Check that your media is fresh - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 88
Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Color Accuracy Configuration The configurations of the printer, the driver, and RIPs define how ink is - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 89
Quality Problems Ink Supply Problems Media Problems Where to Find Additional Information The means of accurately managing the colors printed by your printer vary with the software application and driver being used. Refer to the following documentation: There is a tutorial available from the HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 90
Problems Ink Supply Problems Media Problems Printhead Recovery Procedure Recovering the printhead(s) means that the printer automatically cleans and tests the printhead(s). If you are not sure which printhead to recover select "All Printheads". Printer Options Image Error Other Other Problems - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 91
if you have image quality problems. Before recalibrating the printer, you should always use the Image Quality Print to verify that you do actually have image quality problems caused by media advance problems. Printer Options Image Error Other Other Problems Index Getting Help Click on this - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 92
Solutions Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Aligning the Printheads Media Problems The printhead alignment selection causes the printer to align the printheads immediately, or if an image is being printed, as soon as the current print job is finished. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 93
Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Calibrating the Color Output Color calibration improves color consistency between prints, and from one printer to another. The printer calibrates the color - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 94
the Ink Supplies Carriage Interconnect Wiper Most of the problems that you could encounter when working with the HP No.81/83 supplies are solved with guidance from the front-panel. A full list of front messages are supplied in Message Descriptions. Printer Options Image Error Other Other Problems - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 95
Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Problems Inserting the Ink Supplies CAUTION Never clean inside the ink cartridge slots. Problems Reseating the Printhead If you have inserted the printhead into the printhead carriage - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 96
when it has been installed. This is due to the build-up of ink deposits on the electrical connections between the printhead and the printhead carriage. Included with your HP Designjet printer, is a Carriage Interconnect Wiper. This must be used for cleaning the electrical interconnects of both - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 97
Introduction Media & Ink Solving Problems Image Quality Problems Media Problems Media Handling Your Media Clearing a Media Jam Ink Marks on the Media Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 98
Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Media Always make sure that you are using the appropriate media for your image and that it is consistent with your software application. To ensure color accuracy and print-quality performance - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 99
Problems Ink Supply Problems Clearing a Media Jam Media Problems The "Switch Power Off" message is usually shown when there is a media jam. ! Switch Power off Check printhead path (x) ! Switch power off Check media path (x) Printer Options Image Error Other Other Problems Index Getting - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 100
Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Check Printhead Path 1. Switch the printer off at the rear of the printer and open the window. 2. Look in the area where the printer was printing at - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 101
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Ink Marks on the Media Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Media Extensions Printed Surface Smearing Roll As the media is printed and the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 102
Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Warped Lines on Media The media itself may be warped. This can happen if it has been used or stored - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 103
are installed on the printer If you are using 'Media Saving Options' from the advanced section of the HP- GL/2 Driver, try disabling one or both the options 'auto rotate' and 'inked area'. Use the Take Up Reel if you have one installed. If the above fails to solve the problem of smears and - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 104
Introduction Media & Ink Solving Problems Image Quality Problems Image Error The Image is Incomplete Printed Image Incorrect Other Sources of Information Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 105
Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Image is Incomplete If the Print is Completely Blank If the front-panel graphics language setting is Automatic (the default), try the other settings: (PostScript for a PostScript file, HP-GL/2 for an HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 106
Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Media Problems is not wide enough. If necessary, change the printing area in your software. Printer Options Image Error A Long-Axis Print Is Clipped Does your software support long-axis prints? Have you specified - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 107
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Printed Image Incorrect Front-Panel Printer Options Other Index Media Problems Image Error Other Problems Getting Help For an explanation of rotation for PostScript files, see Rotating an - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 108
Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help One Image Overlays Another on the Same Sheet The I/O Setup / I/O Time-out setting may be too long. From the front-panel menu decrease the setting and print - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 109
Designjet Windows drivers 9x/NT 4.0/2000. HP developed drivers for AUTOCAD. The HP-GL/2 driver documentation supplied with your application software. There is also documentation on the WebAccess tool see HP Designjet WebAccess. Printer Options Image Error Other Other Problems Index Getting - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 110
Introduction Media & Ink Solving Problems Image Quality Problems Other Problems Communication Problems The Printer does not Print The Printer Seems Slower Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 111
Ink Supply Problems Media Problems Image Error Other Problems Getting Help Communication Problems Symptoms are: The front-panel display does not show the 'Receiving' message when you have sent an image to the printer. Your computer displays an error message when you are trying to print - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 112
Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Printer does not Print You may have a power problem. If there is no activity at all from the printer, the front-panel does not respond, check that the power cable is - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 113
Solutions Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Media Problems The Printer Seems Slower Did you specify Max Quality print level on the front- panel? Max Quality prints take longer. Did you specify the right media type when loading the media? For details of - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 114
Introduction Media & Ink Solving Problems Image Quality Problems Getting Help About HP Customer Care What to Do Before You Call HP Designjet Online Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 115
services. To find out more about HP Customer Care, please visit us at: www.hp.com/go/support Review the troubleshooting suggestions in this section. In the relevant driver documentation supplied with this printer (for users sending PostScript files or those using Microsoft Windows - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 116
the error number and have it ready. See File Size and Memory Usage. If possible print out the following reports. See Internal Prints and FAX them to the support center helping you: - Usage report - Service print. - Current Configuration Printer Options Image Error Other Other Problems Index - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 117
Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help HP Designjet Online Direct access to HP and the information you want, when you need it. Register now! http://www.hp.com/go/designjet on-line access to - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 118
a comprehensive set of printer functions and to a number of useful internal prints. There is also Information on your ink consumable items which is Message Descriptions This section tells you how to interpret the ink system error codes that the front-panel displays. There is also a list of - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 119
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints The Front-Panel The front-panel keys are explained in this section with the four menus. Each menu can be accessed by pressing the Enter - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 120
front-panel includes an easy-to-use interface with a display, giving you access to a comprehensive set of printer functions and to a number of useful internal prints. Information on your ink consumable items can be found as well as continually updated information on their status. The front-panel of - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 121
& Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints The Navigation Keys Other Navigation Index Message Descriptions The right side of the front-panel is the where all the navigation keys are located. The navigation keys are: Top, Back - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 122
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Menu Icon Selection Other Navigation Index Message Descriptions The front-panel has four menus, you select them using the ↑ and ↓ keys on the front-panel. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 123
will go to the Ink Cartridge Menu, see Consumable Menus. If the Printhead menu is selected, the front-panel displays the status of each of the printheads. If there is a problem with one or more of the printheads, the frontpanel will display an action message or a error code see Message Descriptions - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 124
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Displays Setup Menus Consumable Menus Internal Prints Other Navigation Menus To configure the printer use the menus to select and change the settings. Use the ↑ and ↓ keys to navigate and the Enter key to select - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 125
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Action Keys Consumable Menus Internal Prints The action portion of the front-panel consists of: Cancel Load/Unload Media Print Quality Mode. The action keys let you: Stop printing and media - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 126
Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Status Lights Standby Other Navigation Index Message Descriptions The green status lights indicates what setting is currently active in the front-panel. The printer has - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 127
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Setup Menus Consumable Menus Internal Prints I/O Setup Menu Device Setup Menu Utilities Menu Internal RIP Settings Menu Queuing and Nesting Menu HP-GL/2 Settings Menu Page Format Menu Demos Menu Other - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 128
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus I/O Setup Menu Consumable Menus Internal Prints Other Navigation Index Message Descriptions I/O setup No I/O card found Card ID Card ID Card Setup Card Setup I/O timeout Configuration Advanced 0.5 - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 129
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Device Setup Menu Other Navigation Index Message Descriptions Device Setup TUR Installed Cutter Reduced Margins Lang Drying Time Only Appear in Full Menu Mode Always - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 130
Lens Maintenance No (Continue), Yes (Replace) Yes, No Print usage, View usage Short, Full Printhead alignment, Color Calibration Accuracy HP-GL/2 config Service config. Usage report Print Quality Ram present, Service ID Hard Disk, Code Rev. PS Code Rev, PS Font code Up, Down Automatic clean Clean - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 131
Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Internal RIP Settings Menu Other Navigation Index Message Descriptions Internal RIP Settings Start printing Ink Emulation @ Color calibration Black Replacement Enhanced res PS scale @ PS encoding - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 132
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Queuing and Nesting Menu Other Navigation Index Message Descriptions Nesting Queue mgmt # .... Nest Off In order ... Copies Statistics Move to top, Delete Page 99 - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 133
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints HP-GL/2 Settings Menu Other Navigation Index Message Descriptions HPGL/2 settings Palette Define Palette Merge Software, Factory, Palette A, B Palette A, Palette B - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 134
Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Page Format Menu Other Navigation Page Format Size Rotate Margins Nest Spacing Mirroring Inked Area, Software Extrawide Oversize Arch JIS ANSI ISO 0 .. 270 Normal, Extended Automatic Manual On, Off - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 135
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Demos Menu Consumable Menus Internal Prints Other Navigation Index Message Descriptions Demos Samples Palette Menu Only Appear in Full Menu Mode Always Appear @ PostScript Only - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 136
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Consumable Menus Media Menu Ink Cartridge Menu Printhead Menu Other Navigation Index Message Descriptions - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 137
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Media Menu Consumable Menus Internal Prints Other Navigation Roll/Sheet Info. Media Selection Delete Media Move Media TUR Loaded= Form Feed & Cut Vendor Name Type of Media Width Printable Area Profile - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 138
Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Ink Cartridge Menu Other Navigation Index Message Descriptions Light Cyan cart Info Light Magenta cart Info Yellow cart. Info Cyan cart Info Magenta cart Info Black cart Info Replace Ink Cartridge HP No. 81 Ink - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 139
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Printhead Menu Consumable Menus Internal Prints Other Navigation Index Message Descriptions Printhead Info Recover Printheads Replace Printheads Light Cyan Info Light Magenta Info Yellow Info Cyan - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 140
Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Internal Prints In the front-panel menus there are internal prints which you can use to check the configuration settings of the printer or use as a troubleshooting guide. Print the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 141
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Print the Configuration Other Navigation Index Message Descriptions To request a "Current Configuration Print" from the front-panel: 1. Make sure that media is loaded, - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 142
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Menu Print You can see the complete menu structure available on the printer by printing the front-panel Menu print or see Setup Menus. Use it to help you to navigate the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 143
Configuration The Service Configuration print provides information needed for the service engineer, such as the internal current configuration, operating conditions (temperature and humidity), ink levels, and other statistics about printer usage. HP-GL/2 Palette The HP-GL/2 Palette print shows the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 144
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Navigation Consumable Menus Internal Prints You use the front-panel to navigate around the menu structure. Included in this section is how to use the Navigation keys and some examples - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 145
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Using the Navigation Keys Once in the first-level menu, you can navigate the menu system using the display keys. Press the Top to go back to the top (1st) level. This - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 146
The Front-Panel Setup Menus Consumable Menus Internal Prints Selecting the Ink Emulation Mode In this example, you will change the Ink Emulation Mode. For an explanation of this topic see Ink Emulation Mode. Make sure the front-panel displays the printer setup menu icon. If it does not press - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 147
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Changing the Page Size This example shows how to adjust the page size. Make sure the front-panel displays the printer setup menu icon. If it does not press the Top key. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 148
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Changing the Drying Time This example adjusts the drying time, a setting used to suit special printing conditions. See Drying Time Settings for more details. Make sure - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 149
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Restoring the Default Menu If you are unsure about the settings you have made, or if you prefer to reset the printers' default menu, go to the "Utilities" menu and - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 150
Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Message Descriptions Status Code Interpretation Consumable in Warranty Status Codes Front-Panel Messages Printhead Status Messages Ink Cartridge Error Messages Printhead Cleaner Error Messages System - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 151
Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Status Code Interpretation Other Navigation The Status code describes the status of the ink consumable. The third and fourth placed numbers in the status code are the Status Numbers. The consumable Error code - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 152
of the whole status code and contact your HP representative. To check if it is in warranty, refer to Printhead Statistics. For detailed warranty information refer to the HP Designjet 5000 series legal information Document which came with your printer. Other Navigation Index Message Descriptions - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 153
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Status Codes Consumable Menus Internal Prints The tables in Printhead Status Messages for example, show the status numbers with the action message 'reseat' or 'replace' next to them. Perform the Action - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 154
code which comes with this message and contact your HP representative. If the printer was performing a calibration to correct an internal error, the correct functioning of the printer may be affected. 1. Press the Enter to continue. you can continue to print, but if you have problems contact your HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 155
error processing a PostScript image, the rest of the job will be cancelled and the print will be deleted. Procedure This may be because the firmware/software you are attempting to download is older than the version you already have, or the version is not compatible with your printer. See Upgrading - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 156
you use genuine Hewlett-Packard components. The printer needs some time when you first turn the printer on from the power switch. The media has finished printing but due to certain conditions the image needs time to dry. Procedure Remove the ink cartridges and replace with ink cartridges that are - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 157
cleaners are located on the right hand side of the printer. This is an ink cartridge removal instruction. This message is prompting you to insert a printhead into the carriage assembly Procedure At your earliest convenience contact your HP representative to arrange for an on-site visit to perform - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 158
Description You have selected replace printheads and the frontpanel is guiding you through the procedure. The printer is prompting you to lift the window of the printer so that you can install 'normal' printheads into the printer. you must only remove the Setup printheads when you have initialized - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 159
Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints printer with the media going into the printer, see Loading Roll Media Check you have loaded the media correctly as shown in the procedure Loading Roll Media See Media Profile Downloading - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 160
. Contact your local HP representative. Arrange a time, which would be convenient for you and he will service the printer see Service Preventative Maintenance Under cold environmental conditions outside its operating range the printer will stop. It does this to protect the ink systems inside the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 161
a file. While receiving a print file, the printer's memory has become low. There is a problem with one of the printheads you are using. To see exactly what printhead has the problem go to the printhead menu and press Enter key. This is an ink cartridge removal instruction. You are unloading media - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 162
printer is designed so that when you replace a printhead you must also replace the printhead cleaner. See Component Identification for the location This is an ink cartridge removal instruction. When this is displayed you are resetting your password for access to the WebAccess tool. See HP Designjet - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 163
path Switch power off Check printhead path Description This means that the media has not been fed into the printer straight. The printer is prompting you to load media into the printer before it can perform a calibration. The printer is prompting you to isolate the printer from the power supply - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 164
. Procedure Install the ink cartridges as shown in the Setup Instructions which came with your printer. There are various types of system error, some you can continue printing with and others will disable printer see System Error Messages. To order genuine HP components see Ordering Accessories - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 165
strong. Procedure For the Cartridge removal procedure see Ink Cartridge Removal Make a note of this display and Contact HP Support describing the situation. This setting is because you have forgotten, or do not know the password for entry into HP Designjet WebAccess Use a knife or scissors to cut - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 166
may only be badly seated. This means there is a bad electrical connection between the printhead and the printer carriage. There is an electrical failure 1.See Status Code Interpretation Procedure Try these steps below. If the message returns to OK after performing the first step, do not continue - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 167
Setup printheads. The printer has detected that you have installed an incorrect type of printhead Replace printheads Remove the used setup printhead(s) and replace with normal ones. Remove the printhead(s) Remove the printhead(s) and replace with Setup printhead(s). Ensure that you have HP No - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 168
smart chip inside the printhead contains incorrect information. The printer cannot print with this printhead The printhead has an internal electrical failure. Ensure that all the ink consumable items are HP No. 81/83 Replace printhead(s) The printer was printing: Printhead temperature has reached - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 169
XX ranges from 00 - 55 XX21 Replace Printhead Message Description Procedure The printhead has reached a degradation level that prevents the printer producing acceptable image quality consistently. 1. If the quality of your prints is fine, try a manual recovery and/or reinsertion. After this the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 170
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Other Navigation Index Message Descriptions Status Numbers XX ranges from 00 - 55 XX20 Recover Printhead Message Description The printhead is loosing its capability to - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 171
Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Ink Cartridge Error Messages Other Navigation Index Message Descriptions Status Numbers XX ranges from 60 - 85 XX03 Replace XX04 Replace XX05 Replace XX06 Replace XX08 Unknown Ink Cartridge Message - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 172
Introduction Media & Ink Solutions Front-Panel Printer Options The Front-Panel Setup Menus Consumable Menus Internal Prints Other Navigation Index Message Descriptions Status Numbers XX ranges from 60 - 85 XX02 Reseat Ink Cartridge Message Description Procedure The ink cartridge maybe - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 173
Internal Prints Printhead Cleaner Error Messages Other Navigation Index Message Descriptions Status Numbers XX ranges from A0 - B5 Printhead Head Cleaner Message Description Procedure XX03 Replace XX05 Replace XX06 Replace The printhead cleaner installed is not recognized by the printer. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 174
and the system error code ready with you to quote. Turn the printer Off and then On; the printer will clear itself. If this problem persists, contact your HP representative. Non-continuable The printer will not work and you must contact HP, have the message and the system error code ready with you - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 175
that you print has the look and the appearance that you want. The printer settings can be selected from either the front-panel or the driver. In most cases it is the driver settings Choosing Media in the Media & Ink section. To order Accessories and components see Ordering Accessories in the Other section - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 176
Media & Ink Solutions Page Format Image Appearance Page Format Page Description Adjusting Margins Reduced Margins Rotating an Image Printing a Mirror Image Scaling the Image Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 177
Introduction Media & Ink Solutions Page Format Image Appearance Page Description Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration The page description has four main areas, these are described below: Page Size Margin Custom and more - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 178
is important when working with images which Normal Margins demand a lot of ink that you use the correct paper with the correct margins, in this case use the normal margins. When you send continuous run print jobs to the printer you can use Reduced Margins (leading and trailing edges) to save media - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 179
& Ink Solutions Page Format Image Appearance Reduced Margins Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration Reduced margins allow you to save media when you send continuous run print jobs to an HP Designjet 5000 series printer - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 180
Introduction Media & Ink Solutions Page Format Image Appearance Rotating an Image Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration Rotating a job using the HP PostScript driver supplied with the 5000PS By default the jobs generated - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 181
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Page Size in the FrontPanel Print Management Printer Configuration What On the Page is Rotated? If the page size is specified in either the front-panel or the application that the image - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 182
Introduction Media & Ink Solutions Page Format Image Appearance Printing a Mirror Image Front-Panel Printer Options Other Page Size in the FrontPanel Print Management If you are using clear imaging paper, sometimes called backlit, you may want to print a mirror image of your print, so that - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 183
Management Index Printer Configuration 5000PS With a PostScript file, you can enlarge your printed image from the printer's front-panel by using the PS scale option, accessed from the Internal RIP Settings menu. The PS scale feature is useful: If your software does not support large formats - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 184
Introduction Media & Ink Solutions Page Format Image Appearance Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration 5000PS The "Fit to page" setting adjusts the image size to the page size selected for your printer. For example, If you - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 185
Introduction Media & Ink Solutions Page Format Image Appearance Image Appearance Front-Panel Printer Options Other Page Size in the FrontPanel Print Management These next few pages explain how you can control the overall appearance of your prints. How to change the color palettes, the way - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 186
or you may want to experiment with various effects, or try a temporary change without the need to change your images or your driver settings. 5000 Some of these settings do not affect the output generated when printing from most of the applications under Windows when using a HP-GL/2 driver. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 187
Size in the FrontPanel Print Management Pen Widths and Colors in the Internal Palettes Index Printer Configuration The "pens" discussed throughout this section are the conceptual pens in a software palette, rather than the printer's physical printheads. HP Designjet 5000PS These settings have no - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 188
Introduction Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Viewing Current Configuration Settings 1. Make sure either a roll or a sheet of paper is loaded. 2. Print the Current Configuration Print, by - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 189
colors and, as long as you are using the correct driver, the printer will reproduce these colors by an appropriate mix of inks from it's CMYK ink cartridges. The Palette Print merely shows the 256 colors available for use in the printer's internal palettes, should you choose to use them. Pen number - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 190
& Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Change the Palette Settings Page Size in the FrontPanel Print Management Printer Configuration 0 through 255. As specified on the Palette Print. 5000PS These settings have no effect on PostScript files. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 191
Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Page Size in the FrontPanel Print Management Printer explained on To Select a Palette. c. Then press Enter again. d. Press Back to get to the previous menu: Color/ Width Otherwise, scroll to Color. 4. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 192
Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Changing the overlap. Merge on Overlapping lines and area fills are merged. Index Printer Configuration You can set the merge setting from your software in some - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 193
important, for example to check that the image is not going to be clipped. You want a version for photocopying in black and white. Grayscale printing renders colors as grayscales in the printer's queue. NOTE: HP-GL/2 drivers may override this setting. 5000PS The Palette Settings do not affect - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 194
Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Print Speeds and Print Mode Selection The print times shown below are for the HP Designjet 5000PS 60 inch/1.57m Printer. Index Printer Configuration Print Mode - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 195
general: Choose Max. Speed for maximum productivity. Ideal for checking prints, when image quality is not the most important. Choose Productivity to get a good combination of print quality and productivity. Choose Max. Quality to get the highest possible image quality with Glossy media. You - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 196
change the LED). Use your driver for setting the print quality of images sent from your computer. Use the front-panel to set the print quality for internal prints. HP 5000 Only If your software raster imaging processor (RIP) system has print quality settings, select your print mode from the RIP. It - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 197
Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Page Size in the Front-Panel Adjustments to the Page Size PostScript Files Non-PostScript Files Page Size and Clipped Images Page Size and Nesting Index Printer - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 198
: 5000PS When you are using the PS Scale→Fit to page feature. See Scaling the Image. When you are not using one of the HP drivers supplied with your printer; for example, if you are sending a PostScript file from a UNIX application. When you want to save paper by printing only the inked area - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 199
information, which includes all PostScript files sent using one of the HP Designjet PostScript drivers supplied with this printer. If you are using the front-panel PS Scale→Fit to page option, then the printer uses the page size set in the printer's front-panel as follows: If the page size is set - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 200
. Settings will be overridden by your driver or application. Page format Size= Comments Inked Area The printed page size is the Inked area plus margins. NOTE: This option is not available for cut sheet media. Software The printer uses the page size from printer software. If there is no defined - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 201
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Page Size in the FrontPanel Print Management Printer Configuration Page Size and Clipped Page Size and Nesting Images Roll Paper Only If you specify in your software a page size that - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 202
Introduction Media & Ink Solutions Page Format Image Appearance Print Management Front-Panel Printer Options Other Page Size in the FrontPanel Print Management This section explains how to best manage the work that the printer is doing. How to change the drying time, how to change the order - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 203
Introduction Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Pages Printing or Drying Index Printer Configuration The terms job and page used here mean RTL and HP-GL/2 jobs are single page jobs, however a - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 204
Introduction Media & Ink Solutions Page Format Image Appearance Managing the Queue Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration The information included here only applies if you are using HP drivers. Jobs and Pages When you look - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 205
Long does the Printer Wait for Another File? You may have "wait for preview" selected in you HP Designjet Driver. This is a function you can use to check if the pre-view image is the one you want. You can check the pre-view in the WebAccess tool, then select 'Start print'. Identifying a Job in - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 206
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Page Size in the FrontPanel Viewing the Size of a Page in the Queue Print Management Printer Configuration To view the size of any page in the queue, select it and choose Statistics. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 207
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Making Copies of a Job in the Queue Page Size in the FrontPanel Print Management Printer Configuration Note that, if Rotate see Rotating an Image was on when you sent the file, every - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 208
Ink Solutions Page Format Image Appearance Nesting Pages Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Nesting off Automatic Rotation only with HP-GL/2 Files Rotate an Image with nesting on? The printer may automatically rotate a page in - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 209
Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Page Format Image Appearance Page Size in the FrontPanel Print Management Printer Configuration Which Pages Cannot be Rotated? All pages must be HP-GL/2 or PostScript but not a Apart from obvious physical - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 210
Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management How Long does the Printer Wait for Another File? So that the printer can make the best nest possible, it waits after a file has been received to check if - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 211
however when you will want to change the default settings, to improve throughput or upgrade the printer with more memory. Front-Panel Configuration Configuration Print Changing the Graphics Language Network Interface Settings I/O Time-out Setting Upgrading Your Printer Ink Emulation Mode Index - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 212
Introduction Media & Ink Solutions Front-Panel Printer Options Other Page Format Image Appearance Page Size in the FrontPanel Print Management Front-Panel Configuration Click here to see how to print the Front-panel Configuration. Index Printer Configuration NOTE: Make sure either a roll - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 213
Print Front-Panel Printer Options Other Page Size in the FrontPanel Print Management The table below shows you the details that the configuration print contains. Index Printer Configuration Item Media Ink the HP81/83 Ink Systems, how much ink is left, the status on the printhead etc. The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 214
& Ink Solutions Page Format Image Appearance Front-Panel Printer Options Other Page Size in the FrontPanel Print Management Index Printer Configuration Item Comments HP-GL/2 settings Current Palette and Merge settings. Statistics The code revision, DRAM present, information on the Hard - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 215
, called Automatic, it works for most software applications. In Automatic mode, the printer determines which type of file it is receiving i.e. PostScript or HP-GL/2, and prints it. Unless you are troubleshooting any of the problems listed under Comments in the table below, you should not need to - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 216
to the front-panel graphics language setting for subsequent prints. For information on ordering PJL reference information, see Ordering Accessories . PostScript: The HP PostScript printer driver for Windows provided with your printer, adds the PJL language-switching commands to your output file - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 217
Page Format Image Appearance Page Size in the FrontPanel Print Management Printer Configuration Ink Emulation Mode In your driver which was supplied with your printer, there are settings which you can use to emulate the color behavior of offset printing presses as well as the usual RGB monitors - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 218
will be software upgrades available from Hewlett-Packard. System Software upgrades increase your printers functionality and enhances the features that your printer already possess. Firmware can be downloaded from the Internet. For the latest firmware, go to http//www.hp.com/go/ designjet. Follow the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 219
sections: Maintaining the Printer Keeping your printer maintained helps to keep your printer trouble-free. This section details the procedures for keeping your printer maintained, there are cleaning procedures and tips to avoid ink deposits building up on your printer platen Specifications This - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 220
Options Other Ordering Accessories Online Help This section contains information on taking care of your printer. Service Preventative Maintenance User Maintenance Kit Cleaning the Platen Carriage Interconnect Wiper Lens Maintenance Slider Rods Lubrication Kit Roller Lubrication Kit Cleaning the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 221
Maintenance Advised Roll Hewlett Packard Heavy Coated Ink OK Printheads OK recommended that you call your HP representative and arrange for a preventative maintenance on-site visit. The service engineer can then replace the worn parts, this will ensure the life of the printer for a further - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 222
. Slider Rods Lubrication Kit NOTE: The number of cycles can be seen by going to Printer Setup/ Utilities/Statistics. Every printhead replacement or when solving a printhead problem Carriage Interconnect see Printhead Status Messages Wiper Use this kit if the rollers on the platen are making - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 223
procedure. Click on this icon to run an animation sequence of the manual cleaning procedure. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Glossary Instructions continued on next page - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 224
Automatic Platen Cleaning This setting enables you to remove the ink deposits from the platen using the media you have loaded. The printer moves a portion of the media backwards and forwards over the platen. On demand To manual trigger the automatic cleaning process to be performed on demand - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 225
Manual Platen Cleaning. 3. Also with the dry brush remove the ink deposits from the platen surface. NOTE: Ensure that you have unloaded the media before performing these procedures. 1. Open the window. 2. With a dry brush, remove the ink deposits from the cutter groove. Instructions continued - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 226
Media & Ink Solutions Front-Panel Printer Options Other Index Maintaining the Printer Specifications Ordering Accessories Online Help Glossary 4 Use a clean slightly damp absorbent lint-free cloth 5. Clean the cutter ramp as shown below with the to wipe off the loosened ink deposits from - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 227
Ink Solutions Front-Panel Printer Options Other Index Maintaining the Printer Specifications Ordering Accessories Online Help Glossary 6. Clean the exposed part press the Enter key. 12. Select the 'Manual' option and press the Enter key. 13. Open the printer window. 14. Use the ↓ & ↑ keys - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 228
when it has been installed. This is due to the build-up of ink deposits on the electrical connections between the printhead and the printhead carriage. Included with your HP Designjet printer, is a Carriage Interconnect Wiper. This must be used for cleaning the electrical interconnects of both - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 229
Roll Hewlett Packard Heavy Coated Ink OK Printheads OK Lens Cover You should replace the lens cover to prevent any problems with printer operations due to the optical sensor. Replacement lens covers are provided with your printer and are stored inside the window of the printer. You may replace - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 230
clean the top of the plastic insert. 1. Open Window 2. Clean Roller Mark 3. Replace Lens 4. Close window Press ENTER to continue NOTE: Do not open the window before the above message is displayed. 4. Remove the dirty lens cover from the printhead carriage by pulling it straight out of the slot - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 231
Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online Help 5. Take a new lens cover from inside the window of the printer 7. Close the printer window and press the Enter key. NOTE: If the "Lens Maintenance - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 232
Introduction Media & Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online Help Slider Rods Lubrication Kit Index Glossary 1. Install the pad into the rod wiper. 3. Open the window and wipe one of the carriage slider rods from - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 233
the Printer Specifications Ordering Accessories Online Help Glossary 5. Install a new pad and apply oil (30 to 40 drops) onto the pad from the bottle of oil supplied with the kit. 7. Remove the used pad from the wiper and discard. 8. Close the window. 6. Wipe the other carriage slider - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 234
on the platen are making a squeaking noise due to the fact they need lubrication. 1. Open the window. 2. Using the bottle of oil which is supplied with this kit apply 10 drops of oil into the part of the platen show below: 3. Repeat the process until all of the holes in the platen have - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 235
& Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online Help Cleaning the Printer Exterior WARNING To avoid an electric shock, make sure that the printer is switched OFF and unplugged before you clean it. Do not let water get - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 236
the printer. To prepare your printer, follow the instructions given below: NOTE: It is important that you do not remove the Ink Cartridges, Printheads and Printhead Cleaners before moving or storing the printer. 1. Make sure: No media is loaded The printheads are stored in the service station - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 237
Media & Ink Solutions Maintaining the Printer Specifications Specifications Front-Panel Printer Options Other Ordering Accessories Online Help Printer Working Conditions Functional Specifications Physical Specifications Memory Specifications Printer Power Specification Ecological - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 238
Conditions Under cold environmental conditions outside its operating range, the printer will stop. It does this to protect the ink systems inside the printer. If this should happen the printer will display the message "Printing temperature is out of operating range". Simply ensure the temperature - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 239
Options Other Maintaining the Printer Specifications Ordering Accessories Online Help Functional Specifications Index Glossary Functional Specifications HP No.81 & 83 Six colors: cyan, light cyan, magenta, light magenta yellow and black. Supplies Printheads: Cyan, light cyan, magenta - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 240
Tyvek™ HP Colorlucent Backlit UV HP Satin Poster Paper From time to time, new paper types may become available. For up-to-date information, please contact our web site www.hp.com/go/designjet You can then download the latest media profiles software see Media Profile Downloading. Print Mode Default - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 241
Introduction Media & Ink Solutions Maintaining the Printer Specifications Front-Panel Printer Options Other Ordering Accessories Margin 17mm Programming languages supported HP-GL/2 (with kanji level 1 and 2 character sets HP-RTL PJL, PML Adobe PostScript 3 (supports Asian fonts) Accuracy - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 242
/1.07m size printer 60 inch/1.52m size printer Weight 100kg 120kg Length 1975mm 2433mm Depth 675mm 675mm Height 1280mm 1280mm Memory Specifications ns Memory Specifications Printer Type Size HP 5000 HP 5000PS HP 5000 HP 5000PS 42 inch 60 inch Memory (DRAM) 128 Mbyte 192 Mbyte Hard Disk 5 Gb - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 243
Introduction Media & Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online Help Printer Power Specification Printer Power Specifications Source 100-240 V ac ±10% autoranging Frequency 50-60 Hz Current 4 amp maximum. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 244
Introduction Media & Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online foam are 100% recyclable. Inks used for printing do not contain heavy metals. User Majority provided in Adobe Acrobat PDF format on CD-ROM Documentation - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 245
below its minimum operating temperature it may stop to protect its ink systems. See Printer Working Conditions. NOTE: With some media the may be problems printing at altitudes of 3000m and above. NOTE: For more media specifications refer to the Media Product Sheet located at www.hp.com/go/designjet. - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 246
Media & Ink Solutions Maintaining the Printer Specifications Acoustic Specification Front-Panel Printer Options Other Ordering Accessories Online Help Index Glossary Acoustic Specifications Operating sound pressure Idle sound pressure Operating sound power Idle sound power 55 dB - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 247
Index Glossary Parallel (IEEE-1284 compatible/Centronics) Interface The connector on the printer is 36-pin female. Most existing parallel cables support IEEE-1284 compatible communication, but for use with this printer, the cable must meet the specification in this table. Pin 1 2 ... 9 10 11 - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 248
Maintaining the Printer Specifications Ordering Accessories Online Help Recommended Cables The following cable is recommended for optimum performance and electromagnetic compatibility: Index Glossary Recommended Cable for PCs and Unix Systems Interface type (Computer) HP part number Cable - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 249
& Ink Solutions Maintaining the Printer Specifications Ordering Accessories Front-Panel Printer Options Other Ordering Accessories Online Help You can order supplies and accessories in the following ways: Call your local authorized HP dealer. Contact your local HP Sales and Support - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 250
Maintaining the Printer Specifications Documentation Ordering Accessories Online Help Glossary Pocket Guide Language English Korean Taiwanese German French Spanish Italian Japanese Portuguese Chinese Czech Greek Hungarian Polish Russian Turkish Slovakian Slovenian Lithuanian HP Part Number - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 251
Media & Ink Solutions Maintaining the Printer Hardware Specifications Front-Panel Printer Options Other Ordering Accessories Online Help Index Glossary Item HP Part Number Memory Modules 64 MB 128 MB C2381A C2382A All memory expansion modules are: 4M, 8M or 16M bit x 64 Synchronous - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 252
Introduction Media & Ink Solutions Maintaining the Printer Specifications Consumable Items Front-Panel Printer Options Other Ordering Accessories Online Help HP Ink Supplies HP Printing Materials Miscellaneous Index Glossary - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 253
the Printer HP Ink Supplies Specifications Front-Panel Printer Options Other Ordering Accessories Online Help Ink Consumable Color HP Ink Supplies Part Numbers Ink Cartridges Printheads and Printhead Cleaners Kit Value Pack (Printhead, Printhead Cleaner, Ink Cartridge HP No 81 Dye Ink - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 254
Accessories Online Help Glossary HP Printing Materials The following table lists the different types of HP Printing Material available for your printer. New types of HP Printing Materials are always being developed so you should always check at http://www.hp.com/go/designjet for the latest list - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 255
-Panel Printer Options Other Ordering Accessories Online Help Index Glossary Item Spindle Assembly HP Designjet 42inch/1.07m Take Up Reel kit HP Ink Upgrade Kit To use Dye based Ink To use UV based Ink HP Printhead Storage Container With Ink Suppliesa Without Supplies With Ink Suppliesb - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 256
. Communication from the users to HP includes: feedback on HP Designjet features; automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up; and the chance to ask technical questions on large- format printing to industry experts. And finally, communication - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 257
, yellow, black Light Cyan, Light Magenta. The colors of the printer's six inks. coated paper Paper coated on one side for inkjet printing. Cycles The number of times the carriage moves from one side of the printer and then back again to the original position. default A value or condition that is - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 258
An external item connected to the computer: printer, tape drive, etc. Your HP Designjet is a device. HP-GL/2 One of Hewlett-Packard's standard graphics languages for plotters and printers. Produces vector data. dpi Dots per inch, a measure of print resolution. driver The software that controls the - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 259
into the printer. palette A set of logical pens defined by color and width for use in HPGL/2 drawings. PJL Printer Job Language. A programming language that controls jobs going to a printer. printhead The printhead is installed into the carriage assembly. It is the part which prints the ink onto - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 260
data. RTL (Raster Transfer Language) One of Hewlett-Packard's standard graphics languages for plotters and printers. Produces raster data. ROM DIMM A physical module containing read-only data, that can be installed in the back of the printer to provide upgrades. spindle The rod which holds the roll - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 261
Introduction Media & Ink Solutions Front-Panel Printer Options Other Maintaining the Printer Specifications Ordering Accessories Online Help service station The part of the printer which services the printheads. It keeps the printheads clean and stops them from drying out. short menu The - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 262
cables Calibrating color output calling HP cancelling a page cancelling the drying time Carriage Interconnect Wiper D Demos distorted prints Drivers drying time settings E Ecological Specifications empty print environmental specifications F factory calibration restoring - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 263
Guide HP RTL programming information HP Supplies ink cartridge removal printhead cleaner removal printhead removal HP support services HP-GL/2 palette programming information Settings ink UV ink bleeds ink cartridge removal ink emulation mode selecting ink supply problems - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 264
tracking misaligned physical characteristics position and content Profile downloading media jam media problems roll sheet memory specifications upgrades Menu Print Menu Structure Demos Device Setup HP-GL/2 Settings I/O Setup Internal RIP Settings Navigation - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 265
& Ink Solutions Front-Panel Printer Options Other Index ABC D E F GH I J K LMNOPQR S T U VWX Y Z merge lines Messages Ink Cartridge Error Messages printhead status messages Printhead cleaner Error Messages Status code interpretation System Error messages mirror images printing - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 266
Power Specifications Printer Configuration printer configuration speed printhead aligning removal statistics status messages printhead cleaner error messages printing grayscale mirror images printing area Printing on both sides problem solving programming information HP - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 267
physical power programming languages supported resolution by print quality setting Speed and Print Quality spindles standby start printing options Statistics Status code status lights Supplies ink cartridges printhead cleaners printheads Support Bar Supported HP Media - HP 5000ps | HP Designjet 5000 series printer - User's Guide - Page 268
Up Reel test the printer Troubleshooting troubleshooting color accuracy communication problems Ink Supply problems rotation WebAccess U Unload Core tube Roll Media Take Up Reel upgrading memory User Interface User Maintenance Kit Utilities UV ink V view usage
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 |
Printer
Options
Media & Ink
Front-Panel
Other
Index
Solutions
The User’s Reference Guide
Introduction To Your Printer
Printer with Take-Up Reel
Printer with Bin Assembly
Introduction
Introduction
The User’s Reference Guide
This section explains how to use this guide.
Introduction To Your Printer
This section explains some of the functionality of
the printer and its features.
Printer with Take-Up Reel
A front view of the HP Designjet 5000PS.
Printer with Bin Assembly
A front view of the HP Designjet 5000.