HP 621 Notebook PC User Guide - Windows 7

HP 621 - Notebook PC Manual

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  • HP 621 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 2
    of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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    the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
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    iv Safety warning notice
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    system controls 17 Using a WLAN ...18 Setting up a WLAN ...18 Protecting your WLAN ...18 Connecting to a WLAN ...19 Roaming to another network 20 Using Bluetooth wireless devices (select models only 21 Bluetooth and Internet Connection Sharing (ICS 21 Troubleshooting wireless connection problems
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    Setting pointing device preferences 31 Using the TouchPad ...31 Connecting an external mouse 31 Using the keyboard ...31 Using hotkeys ...31 Displaying system information 33 Opening Help and Support 34 Decreasing screen brightness 34 Increasing screen brightness 34 Switching the screen image
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    from a disc 43 Audio ...44 Connecting external audio devices 44 Checking your audio functions 44 Video ...46 Connecting an external monitor or projector 46 Using the external monitor port 46 Using the HDMI port ...46 Configuring audio for HDMI 47 Optical drive (select models only) ...48
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    HP device drivers 57 Obtaining Microsoft device drivers 58 Webcam ...59 Webcam tips ...59 Adjusting webcam properties 59 5 Power management ...61 Setting power options ...61 Using power-saving states 61 Initiating and exiting Sleep 61 Initiating and exiting Hibernation 62 Using the battery
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    Sleep 71 Conserving battery power 71 Storing a battery ...72 Disposing of a used battery 72 Replacing the battery ...72 Testing an AC adapter ...73 Shutting down the computer ...73 6 Drives ...75 Identifying installed drives ...75 Handling drives ...75 Improving hard drive performance ...77 Using
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    112 Updating the BIOS ...114 Determining the BIOS version 114 Downloading a BIOS update 115 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...121 Using the Windows recovery tools 121 x
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    (CCM) (select models only 140 HP System Software Manager (SSM 140 16 Cleaning guidelines ...142 Cleaning products ...142 Cleaning procedures ...143 Cleaning the display ...143 Cleaning the sides and cover 143 Cleaning the TouchPad and keyboard 143 Cleaning a tablet PC pen and pen holder 143
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    xii
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    using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for
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    Component Description (3) TouchPad scroll zone Scrolls up or down. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. 2 Chapter 1 Features
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    Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Caps lock light Description On: Caps lock is on. Identifying hardware 3
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    (2) Power light (3) Wireless light Buttons, switch, and speaker Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and
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    Component (2) Internal display switch (3) Power button Description Turns off the display if the panel lid is closed while the power is on. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer
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    esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys (7) Wireless key Description Displays system information with the fn key. Because the wireless devices are enabled at the factory, use the wireless key to turn on or turn off the
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    a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the cursor. Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys. Because the wireless devices are enabled at the factory, use the
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    Plus HC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital High Speed (SDHS) Memory Card Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the
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    in the computer are fully charged. If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level. Connects an AC adapter. Connects a network cable. Connects an optional HDMI device. Connect optional USB devices. Bottom components NOTE
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    Component (1) Battery release latches (2) (2) Battery bay 10 Chapter 1 Features Description Release the battery from the battery bay. Holds the battery.
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    that regulates wireless devices in your country. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Holds the hard drive and a Bluetooth device. Component (1) Webcam light
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    Description Records sound. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Connects an optional computer headset microphone, stereo
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    is not plugged into external power. *Modem cables, batteries, modem cable adapters, and power cords vary in appearance by country or region. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally
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    this information available when you contact technical support. The service tag label is affixed to the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is
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    universities. In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other Bluetoothenabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN
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    by the wireless button or Wireless Assistant, and no network devices are connected to a wired network. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless key or wireless button (referred to in this guide as the wireless key) ● Wireless
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    connect to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, refer to Help and Support. Using wireless devices (select models
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    wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network
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    a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If it is on, the wireless light is on (white). If the wireless light is amber, press the wireless button. 2. Click the network icon in the notification area, at the far right of the taskbar. 3. Select your WLAN
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    is available through the following resources: ● Information from your ISP and the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs near you, contact your ISP or search the
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    wireless communications that replace the physical cable connections that traditionally link electronic devices, such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth
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    Refer to Windows Help and Support for more information. 1. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. 3. Click the arrow next to Network adapters to expand the list and show all adapters. 4. Identify the WLAN device from the Network adapters list
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    and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the Search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are using was purchased
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    not interfering. If the connection does not improve, try forcing the device to reestablish all connection values: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Manage wireless networks in the left panel. A list showing the available WLANs is displayed
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    purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX damage to the equipment, do not plug a modem cable (purchased separately) or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug
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    -specific modem cable adapter (2). 3. Plug the country-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1. Select Start > Control Panel. 2. Click
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    saved by the computer so that you can switch among settings at any time. You can add steps: 1. Select Start > Devices and Printers. 2. Right-click the device that represents your computer, New Location window is displayed.) 5. In the Location name box, type a name (such as "home" or "work") for the
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    problems An analog telephone line supports one of two dialing supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device Start > Devices and Printers. 2. Right-click the device that
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Using the modem (select models only) 29
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    the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable
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    to the computer using one of the USB ports on the computer. A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); follow the instructions provided with the device. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the
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    system information. Open Help and Support. Decrease screen brightness. Increase screen brightness. Switch the screen image. Initiate Sleep. Initiate QuickLock. Mute speaker sound. Decrease speaker sound. Increase speaker sound. Play previous track. Play, pause, or resume a CD, DVD, or BD. Play next
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    Support. Decrease screen brightness. Increase screen brightness. Switch the screen image. Initiate Sleep. Initiate QuickLock Launch Web browser. Launch printer. Hotkey fn+esc fn+f1 fn+f2 fn+f3 fn+f4 fn+f5 fn+f6 fn+f7 fn+f8 To use a hotkey command on the computer keyboard In the Windows fn+esc
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    ● Updates for the Windows operating system, drivers, and the software provided on your computer ● Checkups for computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Decreasing screen brightness Press fn+f2
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    initiates Hibernation and the information stored in memory is saved to the hard drive. The factory setting for critical battery action is Hibernate, but this setting can be changed using Power Options in Windows Control Panel. To exit Sleep, briefly press the power button. The function of the fn+f5
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    DVD is playing, press fn+f11 to pause the play. Playing the next track or section of an audio CD or a DVD (fn+f12) (select models) While an audio CD or a DVD is playing, press fn+f12 to play the next track of the CD or the next section of the DVD. 36 Chapter 3 Pointing devices and keyboard
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    . Press fn+num lk again to return the keys to their standard keyboard functions. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. Switching key functions on the embedded numeric keypad You can temporarily alternate the
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    turned off, the num lock light on the computer is turned off. To turn num lock on or off on an external keypad as you work: ▲ Press the num lk key on the external keypad, not on the computer. 38 Chapter 3 Pointing devices and keyboard
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    to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ● Integrated microphone for recording your own audio ● Integrated webcam that allows you to capture
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    ) jack (5) Audio-in (microphone) jack (6) Speaker Description On: The webcam is in use. Records video and captures still photographs. Records sound. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is
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    adjust the volume using the following controls: ● Computer volume keys (select models only): ◦ To mute or restore volume, press and hold the fn key f9 (4) until the desired volume level is reached. ● Windows volume control: a. Click the Speakers icon in the notification area, at the far right of the
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    running on battery power. Before writing to a disc, close all open programs except the disc software you are using. Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Instead, copy from a source disc or network drive to your hard drive, and
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    such as an audio CD, into the optical drive. An AutoPlay dialog box opens. 2. Click a multimedia task from the list of tasks. Installing multimedia software from a disc 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the
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    that use the device. Checking your audio functions To check the system sound on your computer, follow these steps: 1. Right-click the Volume icon on the taskbar, and then select Sounds. - or - Select Start > Control Panel > Hardware and Sound > Sound. 2. When the Sound window opens, click the
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Audio 45
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    ● Edit pictures and video to create presentations ● Connect external video devices Connecting an audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting
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    a video or audio device to the HDMI port: 1. Plug one end of the HDMI cable into the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press fn+f4 to switch the image between the display devices connected to
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    You will see a list of all the devices installed on your computer, including your optical drive. You may have one of the following types of drives: ● DVD-ROM Drive ● DVD±R SuperMulti DL LightScribe Drive NOTE: Both drives listed above may not be supported by your computer. Using optical discs (CDs
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    archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk space After data is recorded, it cannot be erased or work files ● Making weekly backups of hard drive files ● Updating photos, video, audio, and data continuously DVD±R discs Use blank DVD
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    playback on all systems is not guaranteed. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the , be sure that your AC adapter is plugged into an external power source while playing a BD. 50 Chapter 4 Multimedia
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    DVD drive. The number of region changes remaining is displayed on the DVD Region tab. To change settings through the operating system: 1. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. NOTE: Windows 's instructions. These instructions may be
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    only on MP3 players or on computers with MP3 software installed. To burn a CD or DVD, follow these steps: 1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank disc into the optical drive. 3. Select Start > All Programs and the name of the software you want to use
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    have selected. For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site. Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the
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    Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security > Device Manager. If prompted by User Account Control, click Continue. 3. In the Device Manager window, click the plus sign (+) next to Discs Drives or DVD/CD-ROM drives, unless a minus sign (-) is already
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    . ● Click Properties to see if the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. Preventing playback disruptions To reduce the possibility of
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    play automatically 1. Select Start > Control Panel > Hardware and Sound > Autoplay. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Save. A CD, DVD, or BD should now start automatically when it is inserted into the optical drive. A movie stops, skips, or
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    hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Click Start > Control Panel > System and Security > Device Manager. 3. In the Device Manager window
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    hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the latest Windows
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    recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive. To access the webcam and HP Webcam software, select Start > All Programs > HP >HP Webcam. The webcam software enables you to experiment with the following features: ● Video-Record
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    creates a more defined image; a lower sharpness setting creates a softer image. ● Gamma-Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting the gamma of even darker. For information about using the webcam, select Start > Help and Support. 60 Chapter 4 Multimedia
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    period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss
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    your Windows password before your work will return to the screen. Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power
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    power plan from the list. - or - Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list. Customizing power plans 1. Click the battery password, and then follow the onscreen instructions. If not, go to step 5. 5. Click Save changes. Setting
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    , a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while
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    power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter
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    1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot: Diagnostics > Power, Thermal and Mechanical > Power > Battery Check. Battery Check examines the battery and its
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    Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges
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    used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel (Start
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    Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or optional docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate
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    an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave the computer plugged into external power until the battery is fully charged. The battery light
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    battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect external devices that are not plugged
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    Replacing the battery Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Battery Check notifies you to replace the battery when an internal cell is not charging
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    . ● If the power light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance
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    procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 74 Chapter 5 Power management
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    Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. Handling drives Drives are fragile
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    bay. Do not type on the keyboard or move the computer while the optical drive (select models only) is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing
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    the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Improving hard drive performance
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    drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti Double-Layer LightScribe Drive ● Blu-ray ROM DVD+/-RW SuperMulti Double-Layer LightScribe Drive Using optional external devices NOTE: For more information about required software and drivers
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    the power button. Then, shut down the computer through the operating system. To remove a hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn
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    hard drive screw (2). 11. Pull the hard drive tab (3) to the left to disconnect the hard drive. 12. Lift the hard drive (4) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right to connect the hard drive
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    4. Replace and secure the 2 screws at the rear of the drive. 5. Replace the bottom door (1) sliding it securely into place (2). Replacing the hard drive 81
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    6. Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. 82 Chapter 6 Drives
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    optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer
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    > Device configurations, and then press enter. 3. Press enter and use the arrow keys to enable or disable USB legacy support, and then press f10. 4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen
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    -megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti DL LightScribe Drive ● Blu-ray ROM DVD+/-RW SuperMulti DL LightScribe Drive Using optional external devices NOTE: For more information about required software and drivers, or to
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    ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital High Speed (SDHS) Memory Card Inserting a digital card CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into the SD Card Reader. CAUTION: To prevent damage to the digital card connectors
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    card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Removing a NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: ▲ To eject the digital card, press in
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 100
    only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer. Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 101
    to let you know the device is recognized by the computer. NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an To stop a data transfer, click Cancel in the operating system Copying window. To remove an ExpressCard: 1. Click the Safely Remove Hardware and Eject
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 102
    90 Chapter 8 External media cards
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 103
    type. When upgrading memory capacity, verify that the upgrade modules are the same type as those already installed in the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 104
    on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 105
    on the memory module, and do not bend the memory module. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. Adding or replacing a memory module in the expansion memory module slot
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 106
    c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Replace the bottom door (1) sliding it securely into place (2). 94 Chapter 9 Memory modules
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 107
    (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. Adding or replacing a memory module in the expansion memory module slot 95
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 108
    on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 109
    it in an electrostatic-safe container. 10. Insert a memory module in the primary memory module slot: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 110
    , until the retention clips snap into place. NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot. 11. Replace the bottom door (1) sliding it securely into place (2). 98 Chapter
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 111
    door screws. (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. Upgrading a memory module in the primary memory module slot 99
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 112
    a hard drive DriveLock password in Computer Setup* Unauthorized startup from an optical drive, diskette drive, or Boot options feature in Computer Setup* internal network adapter Unauthorized access to a Windows user account Unauthorized access to data HP ProtectTools Security Manager ● Firewall
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 113
    set only in the Windows operating system. ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 114
    hard drive with a Windows administrator password, BIOS administrator password set with keyboard number keys will not be the administrator. Managing a BIOS screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device corner of the screen, and then follow the on-screen instructions. - or
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 115
    the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys be the day-to-day user of the protected hard drive. The owner of the master password may be
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 116
    the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 117
    left corner of the screen, and then follow the on-screen instructions. - or - screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 118
    to select an internal hard drive, and then press enter. 5. Use a pointing device or the arrow keys to select Disable protection. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 119
    . 6. To reenable an option, use a pointing device to check the box next to the option. - lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the batteries ● Specification information about the processor, cache, memory, ROM, video revision, and keyboard controller
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 120
    manage device or the arrow keys to select Notebook Asset Tag or Notebook Ownership Tag, and then enter the information. 5. Press enter when finished. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 121
    available. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 122
    become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 123
    Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 124
    for software and driver downloads, and then type your computer model number in the product box. 4. Press enter. 5. Follow the on-screen instructions. To update the software using a Support Software disc, follow these steps: 1. Insert the Support Software disc into the optical drive. 2. Follow the on
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 125
    . 2. Open your Internet browser, and go to http://www.hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions. Updating software 113
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 126
    . 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > System Information. 4. Press esc to return to the File menu. 5. Click Exit in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 127
    displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 128
    . Refer to Windows Help and Support for more information. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. Updating programs and drivers 1. Open your
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 129
    com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. 2. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 130
    12 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 131
    : DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the optical drive of the computer. To create a backup using Backup and Restore
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 132
    Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. 120 Chapter 12 Backup and recovery
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 133
    system DVD (purchased separately)" section in this guide. 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair. 5. Follow the on-screen instructions. Performing a recovery 121
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 134
    on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 135
    6. Select Repair your computer. 7. Follow the on-screen instructions. Performing a recovery 123
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 136
    working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys, and then press enter, or use a pointing device to
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 137
    the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 138
    -test on any hard drive in the system. ● Memory Test-Runs a comprehensive test on any memory installed in the computer. ● Battery Test-Runs a comprehensive test on any batteries installed in the computer. ● Error Log-Displays a log file if any errors have occurred. Replace the configuration settings
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 139
    disabled by default). Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay. CAUTION: If you run Disk Sanitizer, the data on the selected drive is destroyed permanently. Enter a user-defined computer asset tracking number and ownership tag. System
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 140
    by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup, even when a Windows operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 141
    varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 142
    /disable the notebook upgrade bay device (enabled by default). ● Enable/disable the fingerprint device (enabled by default). ● Enable/disable the integrated camera (enabled by default). ● Enable/disable the power monitor circuit (enabled by default). ● Enable/disable the audio device (enabled by
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 143
    only). Set Security Level Restore Security Defaults To do CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/ prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot.
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 144
    of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive You can
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 145
    the internal MultiBay (select models only) that contains a disc formatted as drive C 3. Hard drive in the computer hard drive bay 4. Hard drive in an optional docking device or in an optional external MultiBay NOTE: Because no drive letter is associated with the NIC, changing the boot order of a NIC
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 146
    of the screen. 2. Press f10 to enter BIOS Setup. 3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm that USB legacy support is
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 147
    to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot from this USB hard drive and fails, it will not attempt to boot to the hard drive in the hard drive bay. Instead, it will
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 148
    in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Dynamically choosing a boot device using the F9 prompt To dynamically
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 149
    Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save time expires. The computer will not start until you select a boot device and press enter. ● To allow the computer to start according to
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 150
    one hard drive to another The deployment method you use depends on your organization's technology environment and processes. NOTE: The Computer Setup utility and other system features provide further assistance with configuration management and troubleshooting, power management, and the recovery of
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 151
    and diagnostics ● Web-accessible reporting of business-critical details, such as thermal warnings and memory alerts ● Remote updating of system software, such as device drivers and the system BIOS NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with optional
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 152
    ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 153
    Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). Using Client Management Solutions 141
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 154
    the following products to safely clean and disinfect your notebook or tablet PC. ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, germicidal disposable wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleaning fluid ● Water with mild soap
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 155
    all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on any notebook or tablet PC surface. Liquids that are allowed to drip on the surface can permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 156
    replacing 94, 98 built-in device ambient light sensor 130 audio device 130 Bluetooth device 130 fingerprint reader 130 integrated camera 130 internal speakers 130 LAN/WLAN switching 130 microphone 130 modem 130 network interface controller (LAN) 130 power monitor circuit 130 Wake on LAN 130 wireless
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 157
    64 connector, power 9 conservation, power 71 copyright warning 51 cord, power 13 corporate WLAN connection 19 country-specific modem cable adapter 26 creating a backup 119 critical battery level 68 D deployment, software 138 device configurations 128 device drivers HP drivers 57 Microsoft drivers 58
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 158
    lock 3 power 4 wireless 4 local area network (LAN) cable required 30 connecting cable 30 logical drive designations 135 low battery level 68 M maintenance Disk Cleanup 77 Disk Defragmenter 77 media controls, hotkeys 36 memory module adding 92 inserting 97 removing 93, 97 replacing 92, 96 upgrading
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 159
    14 wireless certification labels 14 release latches, battery 10, 66 restore factory settings 126 security defaults 131 restoring hard drive 122 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 160
    modem approval label 14 troubleshooting AutoPlay 56 device drivers 57 disc burning 57 disc does not play 55 external display 56 HP device drivers 57 Microsoft device drivers 58 modem 28 movie play 56 optical disc tray 53 optical drive detection 54 wireless network problems 22 turning off the
  • HP 621 | Notebook PC User Guide - Windows 7 - Page 161
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Notebook PC
User Guide