HP 6300C HP Scanjet 6300C Scanner - (English) Installation Supplement
HP 6300C - ScanJet - Flatbed Scanner Manual
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- HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 1
English HP ScanJet Scanner 1 Installation Supplement 1 Before You Begin 2 Scanner Connections 3 Solving Installation Problems 4 Sharing the Scanner in a Workgroup 5 Getting Help 6 Warranty and Specifications - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 2
such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. 2 HP ScanJet Scanner Installation - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 3
problem with your HP product, don't worry. HP support delivers fast, accurate solutions that won't rob you of either your product or your valuable time. When you're ready to get started, check out HP's Web sites: http://www.scanjet.hp.com for great ideas and quick tips on how to use your HP scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 4
4 HP ScanJet Scanner Installation Supplement - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 5
Problems 23 Installation problems 24 Scanner button problems 30 4 Sharing the Scanner in a Workgroup 31 Sharing the scanner 32 Scanner sharing menu items 33 Sharing the scanner (host PC) 34 Installing HP PrecisionScan LAN on a remote PC 35 Using the scanner from a remote PC 36 HP ScanJet Scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 6
help 38 Identifying and solving problems 38 Consult information provided with the scanner 38 Contact your HP authorized dealer 39 Contact HP 39 Additional services 42 HP Customer Support Center 43 HP service and support worldwide 45 6 Warranty and Specifications 51 Warranty statement 52 Regulatory - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 7
1 Before You Begin 2 Read the Setup Poster 3 Connect the ADF 4 Tips for using the ADF 5 Connect the Active Transparency Adapter 1 HP ScanJet Scanner Installation Supplement 1 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 8
about the following topics: s connecting the ADF s interface options s connecting your scanner using a USB interface s connecting your scanner using a SCSI interface s sharing your scanner within a workgroup s troubleshooting the installation 2 HP ScanJet Scanner Installation Supplement 1 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 9
on the back of the scanner. You may need to tip the scanner/ADF assembly on its side to connect the cable. Note: Do NOT plug in the scanner or connect it to the PC yet. You must first install the scanning software. Attach the ADF connector cable 1 HP ScanJet Scanner Installation Supplement 3 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 10
scanner glass for better results. This technique can prevent bleed through of unwanted elements. s If you notice narrow vertical streaks in your scanned images, you may need to clean the Automatic Document Feeder. See "Cleaning the ADF" in your ADF User's Guide. 4 HP ScanJet Scanner Installation - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 11
Connect the Active Transparency Adapter If you purchased the HP ScanJet 6390C scanner, you will need to connect the Active Transparency Adapter (XPA) to the back of the scanner. Before starting, be sure that the scanner is not plugged into an electrical outlet. 1 Plug the Active Transparency Adapter - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 12
in the middle of the template. • For scanning 35mm slides: a Place the second, smaller template in the cut-out of the large template on the scanner glass. 6 HP ScanJet Scanner Installation Supplement 1 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 13
the lid on the scanner (you may leave it up). 6 Check the Use Transparency Adapter option in the HP scanning software: • In HP PrecisionScan Pro it's under the Tools menu. • In HP PrecisionScan it's under the Settings menu. 7 Scan as you usually do. 1 HP ScanJet Scanner Installation Supplement 7 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 14
8 HP ScanJet Scanner Installation Supplement 1 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 15
2 Scanner Connections 10 Connection options 11 Using a USB connection 13 Using a SCSI connection 15 Using a new SCSI card 16 Using an existing SCSI card 17 Setting the SCSI address 20 Testing the SCSI installation 2 HP ScanJet Scanner Installation Supplement 9 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 16
not require you to install an interface card. USB has its own type of cable, connectors, and software drivers. s Small Computer System Interface (SCSI) lets you attach high-performance peripherals, such as the HP scanner, to the PC. A SCSI card must be present in the PC. SCSI has its own type of - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 17
connect peripheral devices, such as scanners and keyboards. Devices that use USB are automatically configured through the Windows interface when the PC is supported operating system, if the PC has a USB port, and whether or not USB is enabled in the PC's BIOS. USB connection 2 HP ScanJet Scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 18
information on using SCSI. • If the Windows version is not correct, then you cannot use USB. You should use an existing SCSI interface (if present on your PC), or purchase a SCSI card and install it in the PC. See page 13 for SCSI card requirements. 12 HP ScanJet Scanner Installation Supplement 2 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 19
card must be installed with appropriate software drivers. Install the SCSI card and drivers according to the card manufacturer's instructions. s The SCSI card must have an external connector that allows you to plug a cable into the back of the PC. 2 HP ScanJet Scanner Installation Supplement 13 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 20
of connectors that may be on the SCSI card are shown below. SCSI card connectors s The end of the SCSI cable that connects to the scanner must be a high-density mini 50-pin connector, shown below. Mini 50-pin connector 14 HP ScanJet Scanner Installation Supplement 2 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 21
you need more information. The equipment will be arranged something like the following diagram: Connecting with a new SCSI card Note: Remember to install the scanning software before physically connecting the scanner to the SCSI card. 2 HP ScanJet Scanner Installation Supplement 15 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 22
a SCSI card in the PC and have other devices connected to it, you can add the scanner as the last device in a chain of SCSI devices. Note: The HP ScanJet scanner must be the last device in a series of SCSI devices. You should consult the documentation that came with the SCSI card if you need - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 23
. 3 Select the HP ScanJet 6300 series scanner from the drop down list, then click the Properties button. 1 Install the scanning software. 2 Restart Windows. 3 Turn on all SCSI devices. 4 From the Windows Control Panel, double-click the scanners icon. 2 HP ScanJet Scanner Installation Supplement 17 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 24
Properties dialog box, choose the SCSI tab. Make sure the SCSI card that the scanner will be using appears in the window. If the card does not appear, either the card is not installed correctly or HP ScanJet Properties does not recognize it. In that case, the available addresses may not be valid - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 25
scanner. If you do need to change the address, follow these instructions: 1 Open the lid of the scanner. 2 Look down through the glass of the scanner bed scanner address to be set to 5, let the light flash five times, then release the green button. 2 HP ScanJet Scanner Installation Supplement 19 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 26
on the PC. 6 From the Windows Control Panel, double-click on the scanners icon (in Windows 98 double click Scanners and Cameras). 7 In Windows 95, choose the General tab in the HP ScanJet Properties dialog box. 8 Select HP ScanJet 6300C, HP ScanJet 6350C, or HP ScanJet 6390C from the drop down list - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 27
95, choose the Test tab in the HP ScanJet Properties dialog box. In Window 98, choose the Troubleshooting tab and then click the Test button. 11 Click Scanner. • Follow the directions on the screen. • If the scanner passes its self-test, everything is installed correctly. Click OK and then OK - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 28
(see page 16). • Disconnect all SCSI devices except the scanner to see if the problem is with the scanner or with one of the other SCSI devices. • Make sure that other SCSI devices in the middle of the SCSI chain have their termination turned off. 22 HP ScanJet Scanner Installation Supplement 2 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 29
3 Solving Installation Problems 24 Installation problems 30 Scanner button problems 3 HP ScanJet Scanner Installation Supplement 23 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 30
program said you couldn't use USB. Some versions of Windows 95 do not support USB. s Use a SCSI connection. s Contact Microsoft or your PC vendor for upgrade alternatives for your version of Windows. See "Using a USB connection" on page 11. 24 HP ScanJet Scanner Installation Supplement 3 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 31
the PC BEFORE you installed the software. Insert the HP Scanning Software CD and enter the path to the CD in the dialog box. See Windows operating system manuals. You get a message that says the scanner was not found. s The scanner is not connected to the PC. -OR- s The scanner is not plugged in - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 32
Problem Scanning software does not start. Cause The software installation is incomplete. Solution 1 Uninstall the scanning software. 2 Run the Setup program again. See Setup Poster, "Setting Up Your Scanner System Requirements", on the scanner box. 26 HP ScanJet Scanner Installation Supplement 3 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 33
and that no pins are bent on the cable connectors. 4 Completely power off the PC and wait 30 seconds. 5 Turn on the PC. 6 From the HP ScanJet Properties dialog box, run the scanner test. Setup Poster, "Setting Up Your Scanner." 3 HP ScanJet Scanner Installation Supplement 27 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 34
SCSI drivers. See SCSI card manufacturer's documentation. This document, "SCSI card and cable specifications" on page 13. This document, "Setting the SCSI address" on page 17 and "Testing the SCSI installation" on page 20. SCSI card manufacturer's documentation. 28 HP ScanJet Scanner Installation - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 35
turned on. Change the scanner to Energy Save mode in the HP ScanJet Properties control panel. To access the HP ScanJet Properties dialog box in Windows 98: 1 Click Start > Settings > Control Panel. 2 Double click Scanners and Cameras. 3 Select the HP ScanJet 6300 series scanner from the drop down - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 36
up to run the scanning software. Windows 95: Click Start > Programs > HP ScanJet Software > HP ScanJet Utilities > HP ScanJet Button Manager. Windows 98: From the Windows Control Panel, double-click Scanners and Cameras. Select HP ScanJet 6300C, HP SCanJet 6350C, or HP ScanJet 6390C from the drop - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 37
4 Sharing the Scanner in a Workgroup 32 Sharing the scanner 4 HP ScanJet Scanner Installation Supplement 31 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 38
scanner connected to it (the host PC) and one that is not connected to the scanner (the remote PC). Both PCs must be on the same local area network. The components that enable scanner sharing are automatically installed on the host PC when you install the HP scanning software. 32 HP ScanJet Scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 39
LAN, and removes from the system tray. If you want to share the scanner, restart HP PrecisionScan LAN using Programs > HP ScanJet Software > HP ScanJet Utilities > Share Scanner from the Windows Start menu. Or, if the Automatically Start menu item is selected, you can restart the PC and - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 40
PrecisionScan LAN Host dialog box. s If there is no scanner icon in the system tray, select Programs > HP ScanJet Software > HP ScanJet Utilities > Share Scanner from the Windows Start menu to start HP PrecisionScan LAN. The Info tab in the HP PrecisionScan LAN Host dialog box shows you the name of - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 41
the scanner (remote PC), you must install HP PrecisionScan LAN on that PC. 1 Insert the HP scanning software CD into the CD-ROM drive. 2 From the installation start menu, choose Remote Scanning Installation. 3 Follow the instructions on the installation screens. 4 HP ScanJet Scanner Installation - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 42
Remote Setup configuration. s The host PC has enabled scanner sharing. See page 34. To set up scanner sharing on a remote PC, do the following: 1 Select Programs > HP ScanJet Software > HP ScanJet Utilities > Remote Scanning Setup from the Windows Start menu. 2 In the Remote Setup dialog box, check - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 43
5 Getting Help 38 How to get help 45 HP service and support worldwide 5 HP ScanJet Scanner Installation Supplement 37 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 44
image quality If you are having problems with the quality of scanned images, check the online HP PrecisionScan Pro User's Guide or online help. Use online help Each of the software programs that come with the HP ScanJet 6300 Series Scanner has online help. HP PrecisionScan Pro has a Help button to - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 45
HP authorized resellers have been trained to handle most problems you are likely to encounter. Contact HP HP Systems Forum on the Internet HP provides a library service to support via the WorldWide Web is available at URL: http://www.hp.com/cposupport/eschome.html 5 HP ScanJet Scanner Installation - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 46
and software compatibility guides. s Technical application notes for using the scanner with specific software and hardware. s Information on how to obtain updated scanner software. You need to use a touch-tone phone or the phone set of your fax machine to access HP FIRST. This free service is - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 47
preferred customer #1118. Use Keyword "HP" to start the tour. HP Scanner advisory service on Internet HP provides productivity ideas, advanced technical concepts and product comparison tips through the World-Wide Web at URL: http://www.scanjet.hp.com 5 HP ScanJet Scanner Installation Supplement 41 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 48
HP scanners) and is available on a subscription basis. The information is contained on a CD-ROM, which is updated quarterly and mailed to you as part of the subscription. This system runs on any personal computer using Windows. To subscribe, call (800) 457-1762 and press 2. 42 HP ScanJet Scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 49
, Monday through Friday. Prices, availability and hours of support are subject to change without notice. Please have the following information available when calling: • product name • serial number (found on the back of the scanner • date of purchase 5 HP ScanJet Scanner Installation Supplement 43 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 50
Charges begin only when you connect with a support technician. s Call (800) 999-1148. Charge is $25.00 per call billed to VISA, MasterCard or American Express. USA and Canada only. For phone numbers outside the US, please see the end of this chapter. 44 HP ScanJet Scanner Installation Supplement 5 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 51
Customer Support Center: 022 829 6612 HP First Fax:* Canada: Hewlett-Packard Company USA Customer Support Center 208 323-2551 Monday - Friday 6 a.m. to 10 p.m. Saturday 9 a.m. to 4 p.m. (Mountain Standard Time) HP First Fax: 800 333-1917 208 334-4809 5 HP ScanJet Scanner Installation Supplement - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 52
: 30 1 689 64 11 Customer Support Center:* Hong Kong: Hewlett-Packard Asia Pacific Ltd. 17-21/F Shell Tower, Times Square 1 Matheson Street, Causeway Bay Hong Kong Telephone: 852 599-7777 Customer Support Center: 800 7729 HP First Fax: 2506 2422 46 HP ScanJet Scanner Installation Supplement 5 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 53
59020 Japan: Hewlett-Packard Japan Ltd. 3-29-21, Takaido-Higashi Suginami-Ku, Tokyo 168 Japan Customer Support Center: 81-3-3335-8333 HP Fax: 81-3-3335-8622 HP Driver Distribution: World Wide Web: http://www.jpn.hp.com/drivers Nifty-Serve Online Service: Library 17, 18 Fulfillment Service: 03-3335 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 54
298 2478 (Malaysia) 02 661 3511 (Thailand) 21 352 2044 (Indonesia) 011 622 6420 (India) Spain: Hewlett-Packard Española, S.A. E28230 Las Rozas Crta. del la Coruña, km 16,500 Madrid Spain Customer Support Center: 902 321 123 HP First Fax: 900 99 31 23 48 HP ScanJet Scanner Installation Supplement 5 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 55
to 4 p.m. (Mountain Standard Time) HP First Fax: 800 333-1917 208 334-4809 Venezuela: Hewlett-Packard de Venezuela 3a. Transversal Los Ruices Norte Edificio Segre Caracas, Venezuela Telephone: 58 2 239 5664 Customer Support Center:* HP First Fax:* 5 HP ScanJet Scanner Installation Supplement 49 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 56
50 HP ScanJet Scanner Installation Supplement 5 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 57
52 Warranty statement 53 Regulatory information 54 FCC declaration of conformity 55 E.U. declaration of conformity 56 Environmental specifications for scanner 57 Environmental specifications for HP ScanJet ADF 58 HP ScanJet scanner specifications 6 HP ScanJet Scanner Installation Supplement 51 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 58
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT DURATION OF LIMITED WARRANTY HP ScanJet 1 year 6300C/6350C/6390C Scanner 1. HP warrants to you, the end-user customer, that HP HP warrants to you that HP software will not fail to execute its programming instructions you specific legal - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 59
noise declaration The German noise declaration is required in Germany. It gives noise output figures for the scanner. Geräuschemission LpS < 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T. 19 Die Daten sind die Ergebnisse von Typenprüfungen 6 HP ScanJet Scanner Installation Supplement 53 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 60
: Hewlett-Packard Company Greeley Hardcopy Division 700 71st Avenue Greeley, Colorado 80634 USA GHC Regulatory Manager 970-350-5600 HP ScanJet 6300C, 6350C and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 61
of conformity According to ISO/IEC Guide 22 and EN 45014: Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: Greeley Hardcopy Division 700 71st Avenue Greeley, Colorado 80634 USA Declares that the product: Product Name: HP ScanJet 6300C, 6350C, 6390C Model Number(s) C7670 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 62
Environmental specifications for the scanner Temperature Operating 5° C to 40° C (41° F to 104° F) Storage -40° C to 60° C (-40° F to 140° F) Humidity Operating 10% to (32° F to 104° F or 0° C to 40° C) 10% to 60% (104° F to 140° F or 40° C to 60° C) 56 HP ScanJet Scanner Installation Supplement 6 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 63
Environmental specifications for HP ScanJet ADF Temperature Operating 10° C to 35° C (50° F to 95° F) Storage -40° C to 60° C (-40° F to 140° F) Humidity Operating 10% to 80% noncondensing (50° F to 95° F or 10° C to 35° C) Storage 10% to 90% (32° F to 104° F or 0° C to 40° C) 6 HP ScanJet Scanner - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 64
HP ScanJet scanner specifications Scanner Feature Scanner type Maximum document size Scanning element Light source Interface Hardware resolution Selectable resolution Scanning modes Specification Flatbed 8.5 in by 11.66 in (216 mm by 297 mm), letter width by A4 length Charge-coupled device Dual - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 65
Scanner Feature Scaling Image processing AC line voltage Power consumption Weight Specification 1% to 400% in increments at 600 dpi (depends on resolution) Dithering, mode, ENERGY STAR Compliant when Energy Save mode is selected 12.7 lb (5.8 kg) 6 HP ScanJet Scanner Installation Supplement 59 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 66
60 HP ScanJet Scanner Installation Supplement 6 - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 67
55 Environmental specifications 56, 57 F FCC Declaration of Conformity 54 H Help finding 38-42 from America On-Line 41 from Internet 39 HP FIRST 40 on-line 38 Readme files 38 telephone assistance 43 worldwide support 45 HP PrecisionScan LAN installing 32 menu items 33 HP ScanJet Properties SCSI - HP 6300C | HP Scanjet 6300C Scanner - (English) Installation Supplement - Page 68
work 30 scanner doesn't work 27, 28 software won't run 26 unknown device 25 R remote scanning 36 S scanner connecting with SCSI 15 connecting with USB 11 daisy-chaining to SCSI card 16 specifications 58 using remote 36 scanner address, setting 17 scanner button, problems 30 scanner sharing setting
English
HP ScanJet Scanner
1
Installation Supplement
1
Before You Begin
2
Scanner Connections
3
Solving Installation
Problems
4
Sharing the Scanner in a
Workgroup
5
Getting Help
6
Warranty and Specifications