HP 635n HP Jetdirect Print Servers - Administrator's Guide
HP 635n - JetDirect IPv6/IPsec Print Server Manual
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- HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 1
HP Jetdirect Print Servers Administrator's Guide HP Jetdirect Firmware V.38 J7961G (635n) J7997G (630n) J8007G (690n) J8010E (embedded) J8011E (embedded) J8013E (embedded) J8017E (embedded) - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 2
- HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 3
HP Jetdirect Print Servers Administrator's Guide (Firmware V.38) - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 5
manuals ...5 HP support ...5 HP online support ...5 Firmware upgrades ...5 Firmware installation tools 5 HP support by phone ...6 Product registration ...6 Product accessibility ...6 2 HP software solutions summary HP Install Network Printer Wizard (Windows 8 Requirements ...8 HP Jetdirect printer - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 6
options 40 Use Telnet to remove an IP address 57 Move to another network (IPv4 58 Use the embedded Web server ...58 Use the printer control panel ...58 4 Embedded Web server (V.38.xx) Requirements ...62 Compatible Web browsers 62 Supported HP Web Jetadmin version 62 View the embedded Web - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 7
notes ...64 HP Jetdirect Home tab ...65 Firmware Upgrade 81 LPD Queues ...81 USB Settings ...83 Support Info ...84 Refresh Rate ...84 Select Language ...84 Security: Settings ...84 Status ...84 Wizard ...85 Restore Defaults 86 Authorization ...87 Admin. Account 87 Certificates ...87 Configure - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 8
Procedure 2: Print an HP Jetdirect configuration page 122 Procedure 3: Resolve printer display error messages 123 Procedure 4: Resolve printer network communication problems 124 Troubleshooting wireless print servers 126 8 HP Jetdirect configuration pages HP Jetdirect configuration page ...130 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 9
systems 157 Use SAM to configure print queues (HP-UX systems 159 Print a test file 160 LPD on Windows 2000/Server 2003 systems 160 Install TCP/IP software 160 Configure a network printer for Windows 2000/Server 2003 systems 161 Verify the configuration 162 Print from Windows clients 163 LPD - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 10
files ...165 Use FTP printing ...165 FTP connections ...165 Control connection 165 Data connection 166 FTP login ...166 End the FTP session ...167 Commands ...167 Example FTP Session ...168 Appendix C HP Jetdirect control panel menus (V.38.xx) Graphical control panel menus ...170 Classic control - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 11
lists the supported HP Jetdirect print server features and capabilities discussed in this manual. Table 1-1 Supported HP Jetdirect print server features and capabilities Model Product Number Printer Connect Network Connect1 Network Protocols and Features2 Firmware Version3 690n J8007G 635n - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 12
print server and the printer/MFP in which it is installed. 3 xx represents a release number. If nn appears, it is an encoded value for HP support use only. To view the HP Jetdirect print server product number and installed firmware version, use the HP Jetdirect configuration page (see HP Jetdirect - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 13
management information base (MIB-II) objects on IPv4, IPv6 and IPX networks. Full-featured HP Jetdirect print servers support an SNMP v1/v2c agent, and an SNMP v3 agent for enhanced security. Value-featured print servers support an SNMP v1/v2c agent only. HTTPS Both full-featured and value-featured - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 14
print server client. To configure the print server for EAP/802.1X authentication, use the embedded Web server through your Web browser. For more information, see Embedded Web server (V.38.xx) on page 61. Wireless print server authentication HP Jetdirect wired/wireless print servers support several - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 15
manual, the HP Jetdirect Print Server Administrator's Guide for the applicable HP Jetdirect product models. HP support HP online support Visit the HP Web site 24 hours a day, 7 days a week at: http://www.hp.com/support/net_printing Firmware upgrades Full-featured HP Jetdirect print servers support - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 16
://www.hp.com/support NOTE: For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. Telephone fees are the responsibility of the caller. Rates can vary. Contact your local telephone company for current rates. Product registration To register your HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 17
An enterprise management tool for the remote ● installation, configuration, and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web servers. ● The HP preferred solution for ongoing management and installation of multiple - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 18
instructions, see the Setup guide provided with your print server. ● Microsoft Windows XP, Windows 2000, Server 2003, Vista on TCP/IP networks ● Printer software (printer driver) to use with your printer and operating system ● Printer connection to the network through an HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 19
HP Jetdirect printer installer for UNIX The HP Jetdirect Printer Installer for UNIX supports HP-UX and Solaris systems. The software installs, configures, and provides diagnostics capabilities for HP printers connected to TCP/IPv4 networks using full-featured HP Jetdirect print servers. You can - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 20
Connection software (For full-featured print servers only) HP Jetdirect print servers support IPP and Secure IPP. Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet. NOTE: Security features - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 21
Follow the instructions provided with the software. (Contact your network administrator to get the IP address or URL of the printer to complete the setup.) HP software system requirements ● Computer running Microsoft Windows 2000 ● IPP enabled HP Jetdirect print server HP software supported proxies - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 22
drivers. You might need the printer CD-ROM to install the driver.) 6. Click OK to install the printer driver and then follow the on-screen instructions. Novell-supplied software The HP Jetdirect print server is compatible with IPP running on NetWare 5.1 with SP1 or later. For NetWare client support - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 23
Safari File menu and select Print. 3. In the Printer field, select the printer and then click the Print button. If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see Troubleshoot the HP Jetdirect print server on page 117. ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 24
14 Chapter 2 HP software solutions summary ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 25
the same as in previous HP Jetdirect products. IPv6 configuration HP Jetdirect print servers provide basic configuration capabilities for operation on an IPv6 network. For IPv6 printing services, the print server supports the following: ● IP printing (raw) using HP-proprietary TCP port 9100 ● LPD - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 26
-supported system or router. IPv6 address configuration Most print server addresses are automatically configured in accordance with the IPv6 standards. If necessary, the print server allows manual entry of an IPv6 address by using the printer control panel or embedded Web server. If the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 27
beyond that provided by a router is necessary, such as a domain name or DNS server addresses. Use DNS HP Jetdirect print servers support the configuration of IPv6 DNS servers for the print server. Due to IPv6 address length and complexity, specifying an IPv6 address in applications to identify - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 28
section provides specific IPv4 configuration information for HP Jetdirect print servers on a TCP/ IPv4 network. Server-based and manual TCP/IP configuration (IPv4) When in a default factory state (as initially shipped or after a cold reset) and turned on, the HP Jetdirect print server attempts to - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 29
can configure the print server to use either server-based or manual configuration of TCP/IP settings at any time. To identify the print server's configured IP address, see the HP Jetdirect configuration page. Default IP address (IPv4) When in a factory-default state, the HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 30
of DHCP requests. To disable this parameter, use a supported configuration tool such as Telnet, a Web browser, or SNMP management applications. When an HP Jetdirect Wireless Print Server in a factory default state (without a network connection) is initially turned on, it likely self-assigns a link - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 31
Web server Use the embedded Web server on the HP Jetdirect print server to set configuration parameters. For more information, see Embedded Web server (V.38.xx) on page 61. ● Printer control panel (For printers that support HP Jetdirect control panel menus.) Manually enter the configuration data - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 32
2003 servers are configured through Microsoft DHCP services (see Use DHCP (IPv4) on page 34). However, Windows 2000/Server 2003 systems might require third-party software for TFTP support. For setup of NetWare BOOTP servers, see the NetWare documentation. NOTE: If the HP Jetdirect print server and - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 33
the same subnet as the printers it serves. Routers that are incorrectly configured might not forward BOOTP broadcast packets. Bootptab file entries (IPv4) The following is an example of a /etc/bootptab file entry for IPv4 configuration of an HP Jetdirect print server: picasso:\ :hn:\ :ht=ether:\ :vm - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 34
for the HP Jetdirect print server (for example, support.hp.com). It does not include the host name, and is not the FQDN (such as printer1.support.hp.com). ef 18 Extensions file. Specify the relative path name of the TFTP configuration file. NOTE: This is similar to the vendor-specific tag T144 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 35
additional configuration parameters for your HP Jetdirect print server, such as SNMP or nondefault settings, you can download a configuration file using TFTP. This TFTP configuration file's relative path name is specified in the BOOTP reply using the /etc/bootptab file's T144 vendor-specific tag - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 36
parameters supported by HP Jetdirect print servers. (Optional commands for the same function are shown in parentheses.) Table 3-2 TFTP configuration file parameters General passwd: (or passwd-admin:) Administrator's password to control access to HP Jetdirect print server configuration parameters - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 37
through IPP. 0: Disable. 1 (default): Enable. lpd-printing: (or lpd-config:, lpd:) Print using the line printer daemon (LPD) on the HP Jetdirect print server. 0: Disable. 1 (default): Enable. banner: Print a port-specific LPD banner page. 0: Disable. 1 (default): Enable. ENWW IPv4 configuration 27 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 38
Table 3-2 TFTP configuration file parameters (continued) interlock: (or interlock-mode:) Require an acknowledgement (ACK) on all TCP packets before allowing the printer to close a port 9100 print connection. Specify a port number and the parameter value. For current HP Jetdirect print servers, the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 39
troubleshooting. By default, the HP Jetdirect print server uses LPR as the source facility code. Use values of local0 through local7 to isolate individual or groups of print servers. slp-config: Use the service on the printer, typically port 9100 printing or LPD binps. ENWW IPv4 configuration 29 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 40
incoming Telnet connections. default-ip: IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration. For example, when turned off and then on or when manually configured to use BOOTP/DHCP. DEFAULT_IP: Set the legacy default IP - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 41
all SNMP agents (SNMP v1, v2, v3), communication with HP Web Jetadmin, and firmware upgrades using HP downloading utilities. get-cmnty-name: (or get-community-name:) Optional. Password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 42
, either 100TX HALF or 10TX HALF is set, depending on the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) upgrade: Set the name and location of a firmware upgrade file for the HP Jetdirect print servers. 32 Chapter 3 TCP/IP configuration ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 43
Product Number> Print server product number. Path and filename of the firmware upgrade file. usb-mode: USB port communication mode on the HP Jetdirect print server. ◦ Auto (default): Automatically negotiate and set the highest communication mode possible for the attached printer or device - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 44
, a Windows DHCP server responds with the print server's IP configuration data. NOTE: For specific topics or for additional support, see the information supplied with your DHCP server software. To avoid problems resulting from changing IP addresses, HP recommends assigning printers IP addresses with - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 45
to be excluded by the server, and then click Next. 8. Set the IP address lease duration for your DHCP clients, and then click Next. HP recommends that all printers be assigned reserved IP addresses. Do this after setting up the scope (see step 11). 9. Select No to configure DHCP options for this - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 46
your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under Supported types, select DHCP only, and then click Add. (Note: Selecting Both or BOOTP only results in a configuration through BOOTP because of the sequence in which HP Jetdirect print servers initiate - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 47
the printer on. 9. Verify that the card is configured with the correct IP address, by using the ping utility as in the following example: ping In the example, is the assigned address from RARP. 10. If ping does not respond, see Troubleshoot the HP Jetdirect print server on - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 48
specific command formats. If you are configuring an HP Jetdirect wireless print server, this section assumes that a wirelss network connection is established. Use Telnet (IPv4) This section describes how to configure the print server using Telnet. NOTE: Telnet use and support depends on the print - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 49
IP Address> The is the IP address configured on the HP Jetdirect print server, and is the IP address of the workstation's network card that is attached to the same physical LAN as the print server. For example, to create a route from - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 50
the IP address listed on the HP Jetdirect configuration page. See HP Jetdirect configuration pages on page 129. 2. A connection to the HP Jetdirect print server is displayed. If the server responds with connected to IP address, press Enter twice to initialize the Telnet connection. 3. Type the user - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 51
server, you cannot change its value unless you set Manual configuration. See the ip-config command. When you manually print server communicates with other wireless devices directly, without using an access point. desired-ssid Service set identifier (SSID), or network name, for the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 52
where an authentication server is not used. (Not compatible with the shared key wireless devices on the network. Ensure that all key values entered are of the same length, and that WEP key lengths use the proper number of characters or digits. WEP key position (1, 2, 3, 4) that the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 53
prevent or limit the print server from roaming. 802.11 Wireless Diagnostics passwd Current SSID sys-location Password that allows administrators to control changes of HP Jetdirect print server configuration parameters using Telnet, the embedded Web server, or HP Web Jetadmin. For example, passwd - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 54
that the wireless print server is currently print servers that support both IPsec and Firewall configuration. The firewall-config command is available on fullfeatured print servers that do not support IPsec, but allow Firewall configuration. Disable IPsec or Firewall operation on the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 55
.168.40.1 is the IP address of the default gateway. NOTE: If the HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address, you should also change the print server's IP address. This releases the assigned DHCP address back to the DHCP IP - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 56
before the printer can close a port 9100 print connection. Specify a port number and parameter value. For HP Jetdirect embedded print servers, the default Enable. Pack the data buffer before sending to the printer. 1: Disable. Data is sent to the printer as it is received. write-mode Set the TCP - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 57
number of syslog messages the HP Jetdirect print server can send per minute. 0: Disable. The number of syslog messages is not restricted. 10 (default): Enable. Filter syslog messages sent to the syslog server. The filter range is from 0 to 7, with 0 being the most specific and 7 the most general - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 58
messages during troubleshooting. By default, the HP Jetdirect print server uses LPR Apple Bonjour displays this service. The default service name is the printer model and the LAN service to use for printing. Set this parameter using the following values: 1: Port 9100 printing 2: IPP port printing - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 59
user-specified LPD queues 5 through 10. Although the default selection depends on the printer, it is typically Port 9100 printing or LPD binps. ftp-download Download firmware upgrade files to the print server, using FTP. 0: Disable. 1 (default): Enable. ttl-slp IP multicast time-to-live (TTL - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 60
. default-ip IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP re-configuration. For example, when turned off and then on, or manually configured to use BOOTP/DHCP. DEFAULT_IP: Set the legacy default IP address 192.0.0.192. AUTO_IP - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 61
such as HP Web Jetadmin. In addition, firmware upgrades through current HP downloading utilities is disabled. 0: Disable. 1 (default) Enable. Optional. Password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the print server responds to - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 62
model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II. For more information, see HP Jetdirect configuration pages on page 129. ipx-sapinterval Time in seconds that the HP Jetdirect print server waits between service advertising protocol (SAP) broadcasts on the network. Set from 1 to 3600 seconds - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 63
phase 2 (P2) is pre-configured on the HP Jetdirect print server. Status (Read-only parameter.) Current AppleTalk configuration status. READY: HP Jetdirect print server is awaiting data. DISABLED: AppleTalk was manually disabled. INITIALIZING: Print server is registering the node address or - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 64
Allow access by HP Web service applications to XML-based data on the HP Jetdirect print server. 0: Disable. 1 (default): Enable. ws-discovery-conf Allow Microsoft WS discovery protocols on the print server. 1 (default): Enable. 0: Disable. 1000t-ms-conf Configure the print server as a master - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 65
in the USB v2.0 specifications, compatible with USB v1.1 specifications. ● Hi-Speed: 480 Mbits/sec for USB v2.0 devices only. ● Disconnected: USB port is not connected. status-page-lang Printer job language (PJL) that the print server uses to send the HP Jetdirect configuration/ status page to the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 66
for technical support over the Internet or an intranet. Menu Interface An optional Menu interface is displayed when you type the menu command during a Telnet session with the HP Jetdirect print server. The Menu interface provides structured menu lists for easy access to configuration parameters - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 67
8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu 0. Exit Telnet Enter Selection => 2 TCP/IP Menu 1. TCP/IP - Main Settings 2. TCP/IP - Print Options 3. TCP/IP - Raw Print Ports , then press Enter to exit Telnet. 3. Turn the print server off and then on. ENWW IPv4 configuration 57 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 68
. NOTE: Control panel configuration support of specific IPv4/IPv6 and IPsec networking parameters depends on the HP Jetdirect print server and printer. For instructions about using the control panel for your printer, see your printer documentation. When accessing the HP Jetdirect menu from the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 69
from the control panel configuration, use an alternate configuration tool, such as Telnet/IPv4 or the embedded Web server. If the HP Jetdirect print server is configured with TCP/IP parameters from the printer control panel, the configuration is saved on the print server when turned off and - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 70
60 Chapter 3 TCP/IP configuration ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 71
(V.38.xx) HP Jetdirect print servers contain an embedded Web server that is accessible from a compatible Web browser over an intranet. The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device, such as a printer or - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 72
A typical Networking tab displayed by the HP Jetdirect print server is shown in Figure 4-1 HP Jetdirect Networking Tab on page 62. Figure 4-1 HP Jetdirect Networking Tab For network parameter descriptions, see "Networking tab on page 66". Requirements Compatible Web browsers To access the embedded - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 73
configure the HP Jetdirect wireless print server with wireless settings for your network. Before you can use the embedded Web server, configure the HP Jetdirect print server with an IP address. Using IPv6 protocols, addesses are typically configured automatically on the print server, although manual - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 74
. By factory default, HP Jetdirect print servers and printers/MFPs with IPsec support are configured as a secure site, using an X.509v3-compliant certificate installed on the print server for identification. Encrypted browser communications through HTTPS is required for initial access. Although not - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 75
of this device. See the Networking TCP/IP configuration pages. Product number of the HP Jetdirect print server (for example HP J7982E). Operating instruction version installed on the HP Jetdirect print server. IP address configured on the HP Jetdirect print server. ENWW HP Jetdirect Home tab 65 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 76
on Device tab features, see the embedded Web server guide for the device. This guide is supplied with HP LaserJet printers and MFPs that support an embedded Web server. Networking tab The Networking tab provides access to HP Jetdirect network configuration parameters and status. At the top of the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 77
strength, encryption and authentication methods to control network access. The factory-default SSID configured on the HP Jetdirect print server is "hpsetup". To initially communicate with the print server, your wireless computer's SSID must also be "hpsetup". Refresh NOTE: The SSID characters are - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 78
used. Other terms used for ad hoc include independent basic service set (IBSS), and computer-to-computer mode. The factory-default mode configured on the HP Jetdirect print server is ad hoc. To initially communicate with the print server, your wireless computer must be set up for ad hoc. Channel - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 79
Table 4-3 Wireless configuration parameters (continued) Item Description print server supports these server-based authentication protocols: LEAP PEAP EAP-TLS. Provide the following if you select WPA - Enterprise: ● Enabled Protocols: Select LEAP, PEAP, or EAP-TLS. LEAP (Lightweight - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 80
and stored on the HP Jetdirect print server. To configure a host name, see the print server. Config By IPv4 parameters configured using: DHCP, BOOTP, Manual, or printer's IPv4 FQDN. If assigned, it applies to the IPv6 network only. IPv6 Address list IPv6 addresses configured on the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 81
HP Jetdirect print server resides in (for example, support.hp.com). This name is not the host name or the FQDN (such as printer1.support.hp The default service name is the printer model and configure basic IPv4 settings on the print server. For additional parameters, see the Advanced tab. ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 82
Auto IP A unique link-local address 169.254.x.x is assigned. For more information, see TCP/IP configuration on page 15. IP Address Manually assign the IP address on the HP Jetdirect print server. This IP address uniquely identifies a node on a TCP/IP network. Duplicate IP addresses on a TCP/IP - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 83
the order of precedence of the print server configuration methods. For example, to ensure that IPv4 parameters configured by a TFTP server cannot be overwritten by a manual configuration method (such as the printer control panel, Telnet, or embedded Web server), you can indicate that TFTP takes - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 84
). (IPv4 or IPv6) Print an LPD banner page for print jobs. For currently supported print servers, only Port 1 is available. (IPv4 or IPv6) Person who administers or services this device. System Location If set, displayed on the Protocol Info page, and the HP Jetdirect Home tab, if available - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 85
even when the print server is statically configured, such as a manually configured IP address, subnet mask or default gateway. Select or clear the check box to enable (default) or disable stateless DHCPv4 configuration. Enable DHCPv4 FQDN compliance By default, HP Jetdirect uses the Host Name - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 86
displayed depend on the print server. Value-featured print servers provide limited protocol support. IPX/SPX Use the IPX/SPX tab to configure IPX/SPX parameters on the HP Jetdirect print server. IPX/SPX protocols are used for operation on a Novell NetWare or compatible IPX/SPX network (such - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 87
". To disable NDS support, leave the field blank. NOTE: You cannot create NDS objects using the embedded Web server. Job Poll Interval Time interval in seconds that the HP Jetdirect print server waits to check for print jobs in a print queue. PJL Configuration Set the printer job language (PJL - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 88
box to enable the SNMP v1/v2c agents on the print server. Configure custom community names to control management access to the print server. Set Community Name is a password to send (or write) SNMP information on the HP Jetdirect print server. Get Community Name is a password to retrieve (or read - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 89
and functions ● Firmware Upgrade on page 81 Update your HP Jetdirect print server with new features and enhancements ● LPD Queues on page 81 Set up print queues used in printing with line printer daemon (LPD) printing services ● USB Settings on page 83 (External print servers only.) Configure USB - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 90
-based data on the HP Jetdirect print server. Certificate Mgmt Service Allow HP Web Jetadmin to access and service your certificate configuration. Web Services Print Use the Microsoft Web Services for Devices (WSD) Print services supported on the HP Jetdirect print server. WS-Discovery Use the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 91
queues (if configured), where is the name of the user-specified LPD print queue. The default depends on the printer, typically 9100 Printing or LPD Printing (BINPS). Firmware Upgrade For print servers that support firmware upgrades, use this tab to upgrade the print server with new - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 92
different values. Queue Type Processing instruction for the queue. Choose from these four queue types: ● RAW No processing. Treats the data in a raw queue as a print job that is already formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification. (Prepend or Append - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 93
the HP Jetdirect external print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters the print server and the device. ● Full Speed 12 Mbits/sec as specified in the USB v2.0 specifications, compatible with USB v1.1 specifications. ● - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 94
language (PDL) for the HP Jetdirect configuration page data sent to the printer. Available options include PCL, ASCII, PostScript and HPGL2. When set to AUTO (default), the print server automatically attempts to detect and select a language supported by the device. Typically, HP-PCL is selected if - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 95
default setting indicates Custom. This page also allows you to run the HP Jetdirect Security Configuration Wizard to set or change the current security level. This wizard guides you through the print server's security configuration settings for your network. Click Start Wizard to run the wizard and - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 96
. Custom Security The Configuration Review page displays all the current settings that affect security. Click Finish to set your basic security selections. Manually set all available security settings supported by your print server. For more information on specific parameters and selections, see - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 97
. For these, the administrator password for the printer and the HP Jetdirect print server are synchronized so that the same password is used to access both printer and networking configuration pages. For printers that support password synchronization, the same password is used regardless of the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 98
new one. For more information, see Configure certificates on page 88. When installed, an HP Jetdirect certificate is saved after a cold-reset, which is used to restore the print server to factory-default values. ● CA Certificate. (Full-featured print servers only) A certificate from a trusted third - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 99
.mydepartment.mycompany.com IP address: 192.168.2.116 The Common Name is used to uniquely identify the device. For HP Jetdirect print servers using EAP authentication, some authentication servers can require configuration with the Common Name as specified on the certificate. ENWW Networking tab 89 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 100
4-17 Certificate configuration screens (continued) If the default IP address 192.0.0.192 is set on the HP Jetdirect print server, it is no hosts are listed), any supported system can access the print server. NOTE: Not all print servers or devices support ACL, and support is limited to IPv4 networks - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 101
supported on value-based print servers. By factory default, HP Jetdirect print servers and printers with IPsec support support the use of HTTPS communications, you must install an HP Jetdirect certificate. A factory default, self-signed certificate is installed for initial use. Click the Configure - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 102
initial SNMP v3 account on the print server. Once created, any properly configured HP Jetdirect 635n print servers, all network protocols except TCP/IP are disabled by factory default. Select the print services to use: port 9100, LPD, IPP, FTP, or Web Services Print. (Disable unused print services - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 103
IPX/SPX. It is recommended that you disable Telnet, FTP firmware upgrades, and RCFG. 802.1X Authentication (Full-featured print servers only) Use this item to configure 802.1X authentication settings on the HP Jetdirect print server as required for client authentication on your network. You can - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 104
A self-signed HP Jetdirect certificate is pre-installed. To install a replacement, click Configure. CA Certificate To validate the authentication server's identity, the authentication server's certificate or a CA (or "Root") certificate must be installed on the print server. This CA certificate - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 105
currently stored on the HP Jetdirect print server. This information is often useful to diagnose performance and operational problems associated with the network or network device. Protocol Info List the various network configuration settings on the HP Jetdirect print server for each protocol. Use - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 106
96 Chapter 4 Embedded Web server (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 107
network layer, the print server also supports an SNMPv3 agent at HP Jetdirect print server configured with an IPsec policy, ensure that computer systems communicating with the print server are properly configured. IPsec policies configured on the print server and computer systems must be compatible - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 108
Figure 5-1 Firewall Policy page Figure 5-2 IPsec Policy page 98 Chapter 5 IPsec/Firewall configuration (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 109
service plug-in, or upgrading firmware for the printer or print server, can result in a new service that is not covered by the IPsec policy. Review policies whenever firmware from the policy. Advanced Configure a Failsafe feature to prevent lock out of the print server over HTTPS (secure Web - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 110
particular IP packet protocols and services, and the IPsec protocol used to protect them. When properly configured, the IPsec rules define the security associations for IP traffic to and from the HP Jetdirect print server and can ensure all traffic is secure. HP Jetdirect IPsec/Firewall wizard Use - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 111
services. Depending on whether IPsec is supported by the print server and device, the following actions are available: ● Allow traffic. If IPsec/Firewall is supported the IPsec Wizard to configure rules HP Jetdirect IPsec/Firewall Policy Use the IPsec/Firewall Wizard to Configure Each Rule { - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 112
services supported by the print server. Maximum number of services you can add to the policy. 64 For example, if a user-defined service template consists of 64 services, then it is the only service address template name must be unique. 102 Chapter 5 IPsec/Firewall configuration (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 113
applies. These addresses are assigned to the HP Jetdirect print server and used, for example, when DHCP servers assign IP addresses from a scope of addresses IPsec Policy is in place might not be IPsec-protected unless the All Services template is used. To view or delete a template in the list, - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 114
/remote ports or ICMP message types are not configured. All IGMP messages types are assumed. Service Type Service type: ● Printer/MFP Service (default): Local service on the HP Jetdirect print server or device. ● Remote Service: Service on a remote host. Service Port For TCP or UDP, select the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 115
Item Description Configured Custom Services Custom services that were configured. Delete Select the service to delete and click Delete. You cannot delete a custom service that is specified for use by an active service template. Step 3: Specify Action Select an action for the print server for - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 116
Jetdirect certificate is pre-installed by factory default, which you can replace. In addition, you must install a CA certificate for server authentication. ● Status Indicates whether a certificate is installed. ● View Display the certificate data of an installed certificate.. ● Configure Manage or - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 117
can configure the HP Jetdirect print server for Kerberos authentication manually, or by importing configuration files. Items on the Kerberos page are described in the following table. Table 5-9 Kerberos page Item Description Manually Specify Configuration Manually configure the print server for - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 118
characters. For example, if the domain name is hp.com, the realm is HP.COM. Password Password for the HP Jetdirect account configured on active directory. Encryption Type Encryption type supported by the HP Jetdirect print server. Key Version Number Version number for the encryption keys - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 119
configuration settings described in the following table. Table 5-13 Advanced IKE Settings page Item Description Replay Detection Set the IPsec anti-replay algorithm. IPsec protocols support anti-replay services occurs. Enter a value from 0 to 5. ENWW HP Jetdirect IPsec/Firewall wizard 109 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 120
Configuration of manual keys depends on your selections. 2. Click OK, and then configure the manual keys for this template. Table 5-14 IPsec Protocols (Manual privacy and integrity of packet contents. Select among the supported encryption methods/strengths and authentication methods to be used for - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 121
Table 5-15 Manual Keys page (continued) Item Description CAUTION: IPsec AH might not the configured rules to the policy page. 3. Indicate whether to enable the IPsec/Firewall policy, and whether to enable the Failsafe feature. Configure Windows systems To configure IPsec on supported Windows - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 122
112 Chapter 5 IPsec/Firewall configuration (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 123
on the print server product and the firmware version, and are limited on value-featured print servers. CAUTION: Although the basic HP Jetdirect security features can protect sensitive data, no method can fully prevent unauthorized access. For advanced security needs, contact HP Consulting services - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 124
● Configured on the HP Jetdirect print server using TFTP (IPv4), Telnet (IPv4), embedded Web server, or Management application services. ● HP Jetdirect and printer features. ● (For full-featured print servers only) You can use HP Web Jetadmin to enable the IPv4/IPv6 SNMP v3 agent on the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 125
that prevents access to HP Jetdirect print server configuration parameters. In many cases, management applications (such as HP Web Jetadmin) can remotely set the lock. To determine whether your printer supports a control panel lock, see your printer documentation. Configuration Precedence Table ● To - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 126
in plain text is not used. ● Full-featured HP Jetdirect print servers with SNMP v3 enabled, SNMP v1/v2c disabled ● Telnet disabled ● Passwords set CAUTION: Configuration settings from a BootP/TFTP or DHCP/TFTP server can change when the print server is turned off and then on. Verify any settings - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 127
guides you to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, have the following items available: ● HP Jetdirect configuration - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 128
does not reset the HP Jetdirect print server. ◦ For recent LaserJet printers and MFPs, use the printer's Service menu accessed during the initial turn-on sequence. See Example: Cold reset using the service menu on page 118. ◦ For other printers, see your printer service manuals. Example: Cold reset - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 129
4. Press the down arrow M button (or 9 button) until Cold Reset appears. 5. Press the Select button (or 6 button) to perform a cold reset and then continue its turn-on sequence. ENWW Reset to factory defaults 119 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 130
print server and then continue its turn-on sequence. 6. Verify whether the printer/MFP properly completes its turn-on sequence. To enable the embedded print server, use the same instructions except select Embedded LAN enable in step 4. 120 Chapter 7 Troubleshoot the HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 131
Troubleshooting chart - assess the problem Figure 7-1 Assessing the Problem Is the Printer On and Online? See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 2 NO Does the printer control panel display a "READY" message? NO See Procedure 3 YES Does an "I/O Card - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 132
. Procedure 2: Print an HP Jetdirect configuration page The HP Jetdirect configuration page is an important troubleshooting tool. This page lists the status of your network and the HP Jetdirect print server. Also, the ability to print a configuration page provides an indication that the printer is - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 133
you have already printed a configuration page. 1. For LaserJet printers or MFPs, are there Service Error messages, such as 49.XXXX, 79.XXXX or 8X.XXXX? ● See your printer manuals to interpret the error message. ● If you recently upgraded the HP Jetdirect firmware, turn the print server off and then - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 134
HP Jetdirect configuration page.) 1. Are there any connection problems between the workstation or file server and the HP Jetdirect print server? Verify network cabling, connections, and router configurations. Verify that network cable lengths meet network specifications. For wireless print servers - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 135
print server. In the Telnet session, type in data and press Enter. The data should print to the printer (a manual form feed might be required). 11. Does the printer appear in HP Web Jetadmin or other management application? ● Verify network and HP Jetdirect settings on the HP Jetdirect configuration - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 136
Troubleshooting wireless print servers Unable to communicate during initial setup If you use wireless communications to set up the print server, verify the following: ● Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: ❑ - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 137
the broadcast channel used when a network is not detected. Unable to use the HP Jetdirect install network printer wizard The wizard (Windows) is used to configure the HP Jetdirect wireless print server with wireless network connection settings to access your network. If you are unable to use this - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 138
firmware download failure occurs on an HP Jetdirect wireless print server, simply restart the download process and try again. If it is turned off and then on, the print server regains its previous configuration prior to the download failure. 128 Chapter 7 Troubleshoot the HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 139
instructions, see your printer manuals. You can also view an HP Jetdirect configuration page over the network from a management utility, such as HP Web Jetadmin, or by accessing the embedded Web server on the HP Jetdirect print server. See Embedded Web server (V.38.xx) on page 61. If supported by - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 140
HP Jetdirect configuration page is shown in Figure 8-1 Typical HP Jetdirect Configuration Page on page 130. The configuration page information provided depends on the print server model and firmware version. Figure 8-1 Typical HP Jetdirect Configuration Page 130 Chapter 8 HP Jetdirect configuration - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 141
Name Description HP Jetdirect Configuration or General Information Identifies the HP Jetdirect print server and general status. See Table 8-2 HP Jetdirect Configuration/General Information on page 132. For error messages, see Table 8-14 Error messages on page 143. 802.11 Wireless Provides - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 142
Specifies the type of network connection: Wireless or Wired. STATUS Current state of the HP Jetdirect print server. I/O CARD READY, or READY Successfully connected to the network and is awaiting data. I/O CARD INITIALIZING, or INITIALIZING Initializing the network protocols. For more information - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 143
print server and the device. Full Speed 12 Mbits/sec as specified in the USB v2.0 specifications, compatible with USB v1.1 specifications. Hi-Speed 480 Mbits/sec for USB v2.0 devices only. Disconnected USB port not connected. 802.11 Wireless settings Wireless status, configuration parameters - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 144
on this network, but encryption is not enabled on the HP Jetdirect print server. Verify encryption configuration. Communication Mode Wireless network topology configured on the HP Jetdirect print server: Infrastructure: Wireless connection to an access point (gateway, bridge, base station) that - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 145
or name of the access point to which the HP Jetdirect wireless print server is connected. Ad Hoc Mode: A random number or name generated by the initiator of the ad hoc network. Channel Radio frequency channel that the print server sensed and configured for communication on the network. Because it - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 146
. SNMP Get Cmty Name SNMP get community name is configured on the HP Jetdirect print server. This is a password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the print server responds to either a user specified community name or the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 147
HP Jetdirect print server without error. Includes broadcast, multicast packets, and packets specifically addressed to the print server. Does not include packets specifically addressed to other nodes. UNICAST PACKETS RECEIVED Number of frames specifically addressed to this HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 148
DNS name (for example, printer1.support.company.com) because the host printer name is not included. Not Specified Domain name not configured on the print server. IPV6 DOMAIN NAME DNS name of the IPv6 domain in which the HP Jetdirect print server resides (for example, support.company.com). This is - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 149
TFTP configuration file is located. During initialization, the temporary address 0.0.0.0 is displayed. Not Specified TFTP server is not set. WEB JETADMIN URL If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 150
information Message Description STATUS Current IPX/SPX protocol status. READY Print server is awaiting data. DISABLED Manually disabled. INITIALIZING Registering the node address or name. An additional status message might also displayed. 140 Chapter 8 HP Jetdirect configuration pages ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 151
name is NPIXXXXXX. NETWARE MODE Mode used by the HP Jetdirect print server. QUEUE SERVER Receives data directly from the queue. REMOTE PRINTER Print server emulates a Novell NetWare remote printer. (The printer number normally follows this parameter.) ENWW HP Jetdirect configuration page 141 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 152
the HP Jetdirect print server is currently operating. NODE NUMBER Node number that the print server chose for itself as part of its initialization sequence. NOTE: The AppleTalk phase 2 (P2) parameter is pre-configured on the HP Jetdirect print server. 142 Chapter 8 HP Jetdirect configuration pages - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 153
HP Jetdirect configuration page is described in Table 8-13 DLC/LLC configuration information on page 143. Table 8-13 DLC/LLC configuration information Message Description STATUS: Current DLC/LLC protocol status. READY Print server is awaiting data. DISABLED Manually disabled. INITIALIZING - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 154
FIND SERVER (Ethernet) HP Jetdirect print server is unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 155
delete the print server object from the list of queue servers (to have the the HP Jetdirect print server service other queues), or to delete the queue and create a new one (add the print server object to the list of queue servers). When the HP Jetdirect print server is configured for multiple file - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 156
of the NetWare file server is not supported. 36 NDS ERR: NO PRINTER OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print server. 37 NDS ERR: MAX PRINT OBJECTS Too many printer objects assigned to the print server object. Using NetWare utilities - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 157
or a communications problem exists. 3E NDS PRNT SRVR PUBLIC KEY ERR Print server object name mismatch. Unable to read the print server's public key. Verify object names. Verify that the object key assigned to the HP Jetdirect print server is a print server object and not a printer or other object - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 158
Printer does not support AppleTalk or AppleTalk extensions. 59 INCOMPLETE F/W - MUST DOWNLOAD Currently downloading firmware to the HP Jetdirect print server, or the download did not complete properly. 5A TURN PRINTER OFF / ON Firmware download is complete. Turn the HP Jetdirect print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 159
allow firmware upgrade over a wireless network connection. WIRELESS 83 DISCONNECTING FROM SERVER Server shut down because of a configuration change or reset request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 160
the following table. Security settings This section of the Security page displays similar information to that provided by the standard HP Jetdirect configuration page. See the following table. Table 8-15 General Information Message Description 802.1X EAP/802.1X client authentication setting - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 161
. SNMP Get Cmty Name SNMP get community name is configured on the HP Jetdirect print server. This is a password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the print server responds to either a user specified community name or the - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 162
use. Review your IPsec/Firewall policy and ensure the appropriate service templates are used. Upgrade HP Jetdirect Firmware You should upgrade the firmware version on your HP Jetdirect print server. Local IP addresses This section lists the IPv4 and IPv6 addresses configured on the print server - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 163
that control the security of the traffic received and transmitted by the print server. Rules are configured using an IPsec configuration wizard, which is accessed through the print server's embedded Web server. You can configure up to ten rules. The heading of this section indicates the default - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 164
is associated with a remote client application. A local port identifies a service and port number on the HP Jetdirect print server. A port is either secure or not secure, depending on the IPsec policy configuration. For example, for LPD printing enabled with an IPsec rule, a local TCP, secure, port - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 165
The HP Jetdirect print server contains an LPD server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing, and includes the following sections: ● LPD on UNIX systems on page 157 ◦ Configuring BSD - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 166
print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see your printer documentation for instructions. You must also have the following: ● Operating system that supports LPD printing - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 167
each step. Step 1. Set up IP parameters To set up IP parameters on the HP Jetdirect print server, see TCP/IP configuration on page 15. Step 2. Set up print queues Set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Different queues are required - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 168
, or HP-GL/2 printers If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if available) to select the printer language or rely on the application to select the printer language via commands embedded in the print data - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 169
Use SAM to configure print queues (HP-UX systems) On HP-UX systems, use the SAM utility to configure remote print queues for printing text files (ASCII) or raw files (PCL, PostScript, or other printer language). Before you begin, select an IP address for the HP Jetdirect print server and add an - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 170
for configuring the HP Jetdirect print server to use LPD. LPD on Windows 2000/Server 2003 systems Use the information in this section to configure supported Windows networks to use the HP Jetdirect LPD services. ● Install TCP/IP software (if required). ● Configure a network LPD printer. Install - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 171
IP). Follow the on-screen instructions. 3. Enter TCP/IP configuration values for the computer: ● Windows 2000/Server 2003-On the General tab Configure a network printer for Windows 2000/Server 2003 systems Set up the default printer by performing the following steps. 1. Verify that the Print Services - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 172
In the Add LPR compatible printer window: a. Enter the DNS name or IP address of the HP Jetdirect print server. NOTE: Some client applications might not support direct IPv6 address entry. However, name resolution might be available provided the appropriate IPv6 records are configured in DNS. If name - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 173
is shared, Windows clients can connect to the printer on the Windows server using the Windows Add Printer wizard in the Printers folder. LPD on Windows XP systems Use this section to configure Windows XP networks to use the HP Jetdirect LPD services. The process consists of two parts: ● Add Windows - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 174
Add LPR Compatible Printer window, do the following: a. Type the DNS name or IP address of the HP Jetdirect print server. NOTE: Some client applications do not support direct IPv6 address entry. However, name resolution might be available, provided the appropriate IPv6 records are configured in DNS - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 175
a client system to an HP Jetdirect connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server, which passes the print file to the printer. You can enable or disable the HP Jetdirect FTP server using a configuration tool, such as Telnet - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 176
an MS-DOS or UNIX command prompt: ftp In the example, is the valid IP address or node name configured for the HP Jetdirect print server. Figure B-1 FTP Login Example If the connection succeeds, a Ready message is displayed. You are then prompted for a login name and password - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 177
an FTP binary (image) file transfer. ascii Configure an FTP ASCII file transfer. HP Jetdirect print servers support only non-print format control for character transfers (standard values for spacing and margins are used). Ctrl C Abort the FTP service command and any transfer of data. The data - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 178
Example FTP Session This is an example of a typical FTP printing session: Figure B-2 FTP Session Example 168 Appendix B FTP printing ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 179
panel menus (V. 38.xx) The configuration menu for the HP Jetdirect EIO and embedded print servers is accessed from the printer's control panel. The steps to access this menu from the printer control panel depend on the printer. See the printer guide, or print a control panel menu map for more - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 180
lines. NOTE: These menus apply to printers/MFPs with an HP Jetdirect embedded print server, or that contain a EIO slot in which an HP Jetdirect EIO print server is installed. The displayed menu items depend on the features supported by the print server. Figure C-1 Example of Graphical Control Panel - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 181
use if the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration. (For example, when manually configured to use BootP or DHCP.) Auto IP: Link-local IP address 169.254.x.x is set. Legacy: 192.0.0.192 is set, consistent with older HP Jetdirect devices - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 182
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Values and Description Router Unavailable: If a router is not available, the print server obtains its stateful configuration from a DHCPv6 server. Always: Print server always attempts - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 183
Tests (HP Jetdirect embedded print servers only.) Diagnose network hardware or TCP/IP network connection problems. Use an embedded test to check hardware and communication paths on the print server. After you select and enable a test and set the execution time, select Execute to initiate the test - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 184
. No: Do not select this test. Data Path Test Identify data path and corruption problems on an HP postscript level 3 emulation device. Sends a predefined PS file to the device. However, the file does not print (paperless). Yes: Select this test. No: Do not select this test. Select All Tests - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 185
when the menu times out or you manually return to the main menu.) Link Speed Set the print server's link speed. The available settings depend on the device and installed print server. Select one of the following modes: Auto (default): Use auto-negotiation to configure the highest link speed and - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 186
CAUTION: Changing the link setting can cause the loss of network communication with the print server. Print Protocols Print a page that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/ LLC. 176 Appendix C HP Jetdirect control panel menus (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 187
control panels are provided on older devices that support HP Jetdirect EIO print servers only. Classic control panels typically display two lines of 16 characters each. Use the available device keys to display and select HP Jetdirect settings. Typically, an asterisk (*) identifies the selected value - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 188
Set the behavior of a manually configured IPv6 address detected on the print server. ◦ KEEP (default): Maintain the address in an active state. ◦ DISABLE: Maintain the address but in an inactive state. Print an HP Jetdirect configuration page to verify your settings. (The print server can overwrite - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 189
.1X settings to factory defaults. PRINT Print a configuration page for the selected item. PROTOCOLS: Print IPX/SPX, Novell NetWare, AppleTalk,or DLC/LLC configuration. SECURITY: Print the current security settings. CFG LINK Manually configure the HP Jetdirect print server's network link. NO - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 190
180 Appendix C HP Jetdirect control panel menus (V.38.xx) ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 191
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 192
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 193
being used are not cryptographic related. 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 194
184 Appendix D Open source licensing statements ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 195
51 TFTP configuration 31 CONFIG BY 139 Configuration HP Web Jetadmin 10 LPD printing 155 Software solutions 7 TCP/IP networks 19 Telnet commands 41 TFTP parameters 26 configuration wireless 67 CONFIGURATION ERROR 144 Configuration page embedded Web server 95 Printing 122 Configuration page messages - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 196
65 TFTP configuration file 30 Upgrading firmware 81 Using 61 Viewing 63 Web browsers 62 Encapsulating Security Payload 109, 110 Encryption 802.1X 93 HTTPS 91 IKEv1 108 IPsec 106 SNMP v3 92 Error messages HP Jetdirect configuration page 129 Printer control panel 123 error messages 802.11 wireless 134 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 197
Network statistics 135, 137 Supported print servers 1 wireless settings 133 HP Support, Online 5 HP Web Jetadmin Installing 9 Recommended version 63 Removing 10 HTTPS Configuration page 137, 152 Control panel menu 178 embedded Web server 64, 91 Telnet 44 TFTP 26 I I/O Card, status message 132 Idle - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 198
159 PRINT SERVER NOT DEFINED 145 Print servers Supported 1 Printcap file 158 Printer control panel 58, 169 PRINTER NUMBER IN USE 145 PRINTER NUMBER NOT DEFINED 145 Protected Extensible Authentication Protocol. See PEAP Protocols Control panel menu 169 embedded Web server 79, 91 Telnet configuration - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 199
-reset the print server 118 Configuration page error messages 143 Disable the print server 120 Flow chart 121 troubleshooting wireless print servers 126 U UNICAST PACKETS RCVD 137 UNIX (HP-UX and Solaris) networks, LPD printing 155 Upgrades, firmware. See Firmware upgrades USB Configuration page 133 - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 200
190 Index ENWW - HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 201
- HP 635n | HP Jetdirect Print Servers - Administrator's Guide - Page 202
© 2008 Hewlett-Packard Development Company, L.P. www.hp.com
HP Jetdirect Print Servers
Administrator's Guide
J7961G (635n)
J7997G (630n)
J8007G (690n)
J8010E (embedded)
J8011E (embedded)
J8013E (embedded)
J8017E (embedded)
HP Jetdirect Firmware V.38