HP 6500 User Guide - Page 198
Cause, Solution 2: Use TrueType or OpenType fonts, Solution, Solution 3: Align the printer
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Chapter 9 Cause: Many black print quality problems clear up with the automatic services performed after each print job is finished. Solution 2: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon. TrueType icon OpenType icon Cause: The font was a custom size. Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed. If this did not solve the issue, try the next solution. Solution 3: Align the printer Solution: Align the printer. Aligning the printer can help ensure excellent print quality. For more information, see: Align the printer Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 4: Clean the printhead Solution: If the previous solutions did not resolve the issue, try cleaning the printhead. After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists. For more information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to be cleaned. 194 Maintain and troubleshoot