HP 6820s HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce
HP 6820s - Compaq Business Notebook Manual
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- HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 1
HP Notebook PC Getting Started Enhanced for Accessibility - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 2
Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 3
Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. iii - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 4
iv Product notice - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 5
19 Protecting the computer from power surges 20 Using the computer safely 20 Connecting to a computer network 22 Installing additional hardware and software 23 Installing hardware 23 Locating and installing software 23 Updating the software installed on the computer 24 Turning off - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 6
a recovery from the hard drive 38 Initiating a recovery in Windows 39 Initiating a recovery from the hard drive recovery partition 40 Appendix B Operating environment and input power Operating environment 41 Input power 42 Appendix C Routine care Cleaning the display 43 Cleaning the - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 7
first time, you will need the computer, the AC adapter, the power cord, and the primary battery. NOTE: Components included with the computer may vary by region or country and by model. Component (1) Power cord (2) AC adapter Component (3) Primary battery (4) Modem cable (select models only - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 8
: 1. Inserting the battery into the computer 2. Connecting the computer to external power NOTE: The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) NOTE: Refer to Appendix A, "Backup and recovery," for instructions. 2 Chapter - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 9
1: Insert the battery To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery into the battery bay (1) until it is seated. The battery release latches (2) automatically lock the battery into place. Setting up the computer 3 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 10
the computer to external power: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the power cord into an AC outlet (3). When the computer receives AC power, the battery begins to charge and the battery light - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 11
Step 3: Open the computer To open the computer: ▲ Raise the display. Setting up the computer 5 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 12
Step 4: Turn on the computer To turn on the computer: ▲ Press the power button (1). The power light (2) turns on. Step 5: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software. Note the following points: ● - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 13
your full factory image. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability. Refer to Appendix A, "Backup and Recovery," for detailed instructions. Setting up the - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 14
8 Chapter 1 First-time setup - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 15
Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models. Top components Lights Component (1) Caps lock light (2) Wireless light Component (3) Power light Identifying the hardware - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 16
Buttons, speakers, switches, and pointing devices Component (1) Wireless button (2) Power button (3) Speaker (4) Internal display switch Component (5) TouchPad scroll zone (6) Right TouchPad button (7) Left TouchPad button (8) TouchPad 10 Chapter 2 Quick tour - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 17
Keys Component (1) esc key (2) fn key (3) Windows logo key Component (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Identifying the hardware 11 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 18
Front components Component (1) Audio-out (headphone) jack (2) Audio-in (microphone) jack Component (3) SD Card Reader 12 Chapter 2 Quick tour - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 19
Right-side components Component (1) Optical drive Component (2) Security cable slot Identifying the hardware 13 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 20
Left-side components Component (1) RJ-11 (modem) jack (2) Vent (3) External monitor port (4) Power connector Component (5) RJ-45 (network) jack (6) USB ports (3) (7) ExpressCard slot (8) Battery light 14 Chapter 2 Quick tour - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 21
Bottom components Component (1) Battery release latches (2) (2) Battery bay (3) Vents (6) Component (4) Memory module compartment (5) WLAN module compartment (select models only (6) Hard drive bay Identifying the hardware 15 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 22
from one or more wireless devices. These antennae are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions. To your country or region. These notices are located in Help and Support. 16 Chapter 2 Quick tour - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 23
about the Windows® operating system, Help and Support includes these topics: ● Information about the computer, such as model and serial number, installed software, hardware components, and specifications ● How to help safeguard the computer ● How to get the best performance from the battery ● How to - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 24
about using software included with the computer, refer to the software manufacturer's instructions, which may be provided with the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 25
: ● Your version of Norton Internet Security includes 60 days of free updates. It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service. ● To access Norton Internet Security or get more information about it, select Start - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 26
meet specific security criteria. Some firewalls also monitor outgoing traffic. Protecting the computer from power surges To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm, observe these practices: ● Plug the computer power cord into - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 27
(IEC 60950). WARNING! To reduce potential safety issues, use only the AC adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP. For more safety and regulatory information, and for - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 28
area network (WLAN) ● Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator. NOTE: The computer display must be open before - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 29
Setup. A list of programs and drivers is displayed. 2. Click the program or driver you want to install, and then follow the on-screen instructions. ● Software on disc. To install software from a disc, follow these steps: 1. Insert the disc into your optical drive. 2. When the installation wizard - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 30
result in the loss of unsaved information. ● Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 24 Chapter 4 Next steps - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 31
and repair tools require an Internet connection, other tools, like Help and Support, can help you fix a problem when the computer is offline. ● For further assistance, connect to the Internet and contact technical support by selecting Start > Help and Support > Contact support. Troubleshooting - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 32
up. Plug the computer into an AC outlet using the AC adapter, start the computer, and allow the battery to charge. ◦ Remove the battery and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, the battery may need to be replaced. 26 Chapter 5 Troubleshooting - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 33
or when the computer has reached a low battery level. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options. ● The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 34
result in the loss of unsaved information. ● Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 28 Chapter 5 Troubleshooting - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 35
during operation. The computer and the AC adapter comply with the user drivers are installed and updated. Drivers may be available on a disc included with the device or on the device manufacturer's Web site. For more information about updating drivers, refer to Help and Support. Quick troubleshooting - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 36
. ● Be sure that the computer wireless antennae are free from obstructions. ● Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. ● Be sure that the wireless router or access point is properly connected to its power adapter and the cable or DSL - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 37
(s/n) listed on the service tag. ◦ The service tag label is on the bottom of the computer. ◦ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ● Date the computer was purchased. ● Conditions under which the problem occurred. ● Error - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 38
32 Chapter 5 Troubleshooting - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 39
. Because DVDs store more information than CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required. NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW discs, are not compatible with HP Backup & Recovery Manager. ● The computer must be connected to AC power during - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 40
reverse undesirable changes to your computer by restoring the computer to an earlier state ● Scheduling backups at specific intervals or events When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 41
, and then select Edit > Paste. NOTE: Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and programs installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backing up your information 35 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 42
partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs). NOTE: This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 43
, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Backing up your information 37 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 44
2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition 38 Appendix A Backup and - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 45
To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. 3. Click Next. 4. Click Perform a recovery, and then click Next. 5. Follow the on-screen instructions. Performing a recovery 39 - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 46
a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. 40 Appendix A Backup - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 47
B Operating environment and input power Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S. Temperature Operating (not writing to optical 0°C to 35°C disc) - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 48
AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 49
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 50
computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive technical support to discuss power cord and adapter requirements for each location in which you plan to use the computer. - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 51
battery 15 hard drive 15 blank screen, troubleshooting 27 Bluetooth 22 buttons left TouchPad 10 power 6, 10 right TouchPad 10 wireless 10 C cables and cords modem 1 power 1, 4, 44 caps lock light, identifying 9 cleaning the display 43 cleaning the keyboard 43 compartments memory - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 52
power specifications 42 inserting the battery 3 internal display switch, identifying 10 J jacks audio-in (microphone) 12 audio-out (headphone) 12 RJ-11 (modem) 14 RJ-45 (network) 14 K keyboard, cleaning 43 keypad keys, identifying 11 keys esc 11 fn 11 function 11 keypad 11 Windows - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 53
support 31 temperature safety considerations 21, 29 specifications 41 troubleshooting 29 TouchPad scroll zone, identifying 10 TouchPad, identifying 10 traveling with the computer 41, 43 troubleshooting blank screen 27 display problems 27 external device problems 29 overheating problems - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 54
48 Index - HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 55
- HP 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for Acce - Page 56
HP Notebook PC
Getting Started
Enhanced for Accessibility