HP 6910p HP Compaq 6910p Notebook PC - Maintenance and Service Guide
HP 6910p - Compaq Business Notebook Manual
UPC - 883585172306
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- HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 1
HP Compaq 6910p Notebook PC Maintenance and Service Guide - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 2
and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 3
the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 5
microphone, volume controls, and fingerprint reader 6 Keys ...8 Pointing devices ...9 Front components ...10 Left-side components ...11 Rear components ...12 Right-side components ...13 Bottom components ...14 3 Illustrated parts catalog Serial number location ...15 Computer major components ...16 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 6
user password 38 Component replacement procedures 39 Serial number ...39 Battery ...40 SIM ...41 Display inverter ...42 Hard drive ...44 Computer feet ...46 Bluetooth module ...46 Expansion memory module 48 WLAN module ...50 MultiBay II device ...54 Keyboard ...55 RTC battery ...58 Primary memory - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 7
Hard drive specifications ...95 Primary 6-cell, Li-ion battery specifications 96 DVD±RW and CD-RW Double-Layer Combo Drive specifications 97 DVD/CD-RW Combo Drive specifications 98 DVD-ROM Drive ...99 System DMA specifications ...100 System interrupt specifications ...101 System I/O address - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 8
Backing up specific files or folders 130 Backing up the entire hard drive 130 Creating recovery points 131 Scheduling backups 131 Performing a recovery ...131 Performing a recovery from the recovery discs 132 Performing a recovery from the hard drive 132 Initiating a recovery in Windows 133 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 9
1 Product description Category Processors Chipsets Graphics Panels Description HP Compaq 6910p Notebook PC with UMA video memory HP Compaq 6910p Notebook PC with discrete video memory Intel® Core™ Duo processors: √ √ ● T7700 2.4-GHz processor with 800-MHz Front Side Bus (FSB) and 4-MB L2 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 10
Category Memory Hard drives Optical drives Diskette drive Description HP Compaq 6910p Notebook PC with UMA video memory ● Two SODIMM slots, both customer accessible/ √ upgradable (memory slot under the keyboard must be populated first) HP Compaq 6910p Notebook PC with discrete video memory √ ● - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 11
● Bluetooth® 2.0 module + Blueflame module ● Supports no WPAN option ● One Type I/II PC Card slot, 16-bit PCMCIA and √ 32-bit CardBus ● Media Card Reader (MS Duo adapters, plus SD, MMC, MS, MSPro, and xD) ● 1394a port √ ● Docking connector HP Compaq 6910p Notebook PC with discrete video memory - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 12
, and auto detect Docking Docking support Keyboard/pointing ● Spill-resistant keyboard with embedded devices numeric keypad, TouchPad, and fingerprint reader ● Taps enabled as default ● Two-way scrolling ● Windows Vista™ hardware Start button Power requirements Primary batteries: ● 6-cell - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 13
system Serviceability Description HP Compaq 6910p Notebook PC with UMA video memory ● Smart card reader/bezel snap-in ● Trusted platform module (TPM) 1.2 on system board HP Compaq 6910p Notebook PC with discrete video memory Preinstalled: √ √ ● Windows Vista Home Basic (32-bit) ● Windows - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 14
controls, and fingerprint reader Item Component (1) Power button Function ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (Windows Vista) or in Standby (Windows XP - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 15
, follow these steps: ● In Windows Vista, select Start > Control Panel > System and Maintenance > Power Options. ● In Windows XP, select Start > Control Panel > Performance and Maintenance > Power Options. Opens Info Center, which enables you to open various software solutions. Turns the wireless - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 16
pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Enables - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 17
Scrolls up or down. *This table describes factory settings. View or change pointing device preferences as follows: ● In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ● In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse. Top components 9 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 18
battery level. ● Blinking green: The hard drive or optical drive is being accessed. ● Amber (select models only): HP 3D DriveGuard has temporarily parked the hard drive. Provides wireless communication between the computer and an optional IrDA-compliant device. Supports Secure Digital (SD) Memory - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 19
and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 20
deterrent, but it may not prevent the computer from being mishandled or stolen. Holds a battery. Connects an AC adapter or an optional power adapter. Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Connects an external VGA monitor - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 21
RJ-45 (network) jack (5) RJ-11 (modem) jack Function Supports optional smart cards and Java™ Cards. Supports an optical disc. The type of optical drive varies by model. Connects USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connects an optional External MultiBay - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 22
Hard drive bay (7) Bluetooth module compartment (select models only) (8) Memory module compartment (9) WLAN module compartment Function Holds the battery. Connects an optional docking device. Release the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 23
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location 15 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 24
Computer major components 16 Chapter 3 Illustrated parts catalog - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 25
Display assemblies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+ 14.1-inch, WXGA (2) Switch cover (3) Power button board (includes power button board cable) (4) Keyboards Switzerland Taiwan Thailand Turkey Spare part number 446436-001 446435-001 Computer major components 17 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 26
smart card reader, and fingerprint reader board) 446407-001 Plastics Kit (see Plastics Kit on page 23 for more Plastics Kit spare part information): 446439-001 (9a) PC Card slot bezel (9b) Hard drive cover (9c) Memory module compartment cover (9d) WLAN module compartment cover (9e) Bluetooth - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 27
2 base enclosure screw covers 446680-001 (22) Hard drives (include hard drive bracket and connector) 160-GB, 5400-rpm 446411-001 120-GB, 5400-rpm 446413-001 100-GB, 7200-rpm 446412-001 80-GB, 7200-rpm 446415-001 80-GB, 5400-rpm 446414-001 (23) MultiBay II devices (include bezel) DVD±RW - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 28
Item Description Spare part number the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, China, and South 441088-003 Korea ● For use in Japan 441089-291 802.11a/b/g Broadcom WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 29
Item Description Spare part number Zealand, Nicaragua, Niger, Nigeria, South 441084-003 Korea ● For use in Japan 441085-291 802.11b/g Broadcom WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the the Congo, Costa Rica, Croatia, Cyprus, Computer major components 21 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 30
Item Description Spare part number the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador use in Japan 441092-291 ● For use in Thailand 409250-004 (26) Bluetooth module (includes Bluetooth module cable) 446405-001 22 Chapter 3 Illustrated parts catalog - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 31
Kit Item Description Plastics Kit: (1) PC Card slot bezel (2) Hard drive cover (includes 2 captive screws, secured by C-clips) (3) Memory module compartment cover (includes 1 captive screw, secured by a C-clip) (4) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 32
Cable Kit Item Description Cable Kit: (1) Pointing stick cable (2) TouchPad cable (3) Audio cable (4) Modem module cable (includes RJ-11 connector) (5) Bluetooth module cable Spare part number 446406-001 24 Chapter 3 Illustrated parts catalog - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 33
storage devices Item Description (1) Hard drives (include frame and connector) 160-GB, 5400-rpm 120-GB, 5400-rpm 100-GB, 7200-rpm 80-GB, 7200-rpm 80-GB, 5400-rpm (2) MultiBay II devices (include bezel) DVD±RW and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM Drive Spare part number - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 34
parts Description HP Smart Adapter AC adapters 90-watt non-PFC Smart Adapter 90-watt PFC Smart Adapter External MultiBay II External MultiBay II power cable and stand HP Extended Life Battery HP Docking Station HP Docking Station Miscellaneous Plastics Kit Label Kit MultiBay II 8X DVD-ROM Drive - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 35
II power cable and stand HP Extended Life Battery MultiBay II 8X DVD-ROM Drive MultiBay II 24X DVD/CD-RW Combo Drive 374803-001 380089-001 403811-001 403811-011 403811-021 403811-031 403811-061 403811-081 403811-111 403811-291 HP Docking Station HP Docking Station Miscellaneous Plastics Kit Power - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 36
for use in Japan 802.11b/g Broadcom WLAN module for use in Thailand Verizon EVDO WWAN module 90W non-PFC HP Smart Adapter 90W PFC HP Smart Adapter Vodafone HSPDA WWAN module Cingular HSPDA WWAN module 802.11a/b/g Broadcom WLAN module for use in for use in Canada, the Cayman Islands, Guam, Puerto - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 37
the People's Republic of China, and South Korea 802.11a/b/g/n Intel WLAN module for use in Japan 802.11b/g Broadcom WLAN module for use in for use in Canada, the Cayman Islands, Guam, Puerto , Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Sequential part number listing 29 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 38
Bluetooth module cable) Cable Kit (see Cable Kit on page 24 for more Cable Kit spare part information) Top cover (includes TouchPad, smart card reader, and fingerprint reader board) MultiBay II DVD-ROM Drive DVD±RW and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive 160-GB, 5400-rpm hard drive - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 39
use with system board spare part number 446402-001 Keyboard for use in the United States Keyboard for use in the Netherlands and Europe Keyboard for use in the United Kingdom Keyboard for use in Germany Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain Keyboard for use - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 40
446448-BA1 Keyboard for use in Slovenia 446448-BB1 Keyboard for use in Israel 446448-DD1 Keyboard for use in Iceland 446680-001 Rubber Kit-includes 6 computer feet (in 2 different sizes) and 2 base enclosure screw covers 446793-001 Smart card reader board 32 Chapter 3 Illustrated parts catalog - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 41
and assembly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 42
loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 43
integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 44
removing items from their containers. ● Always be properly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 45
seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator floor mats with hard ties to the ground ● Field service kits ● Static - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 46
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the real-time - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 47
different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 48
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 49
the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the SIM: 1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.) 2. Remove the SIM (2) from the SIM slot. Reverse this procedure to install the SIM. Component replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 50
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the display inverter - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 51
(1) from the display enclosure as far as the display panel cable and backlight cable allow. 8. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 9. Remove the display inverter. Reverse this procedure to install the display inverter. Component replacement - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 52
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the hard drive - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 53
to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 54
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the Bluetooth® module - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 55
the Plastics Kit, spare part number 446439-001. 4. Remove the Bluetooth module (1) from the computer. 5. Disconnect the Bluetooth module cable (2) from the module. 6. Remove the Bluetooth module. Reverse this procedure to reassemble and install the Bluetooth module. Component replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 56
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the expansion memory module: 1. Loosen the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 57
4. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the expansion memory module. Component replacement procedures 49 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 58
CAUTION: The WLAN module and WWAN module are not interchangeable. Description Spare part number 802.11a/b/g/n Broadcom WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Central African Republic, Chad, Chile, Colombia, Comoros, the 50 Chapter 4 Removal and replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 59
Description Spare part number Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, South Korea, Uruguay, and Venezuela ● For use in Japan 407576-291 802.11b/g Broadcom WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 60
part system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the WLAN module - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 61
swing it toward the back of the computer, and remove the cover. The WLAN module compartment cover is included in the Plastics Kit, spare part number 446439-001. 3. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 62
Drive DVD-ROM Drive Spare part number 446409-001 446410-001 446408-001 Before removing the MultiBay II device, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 63
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 64
that secure the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the esc and f1 keys, between the f4 and f5 keys, between the f8 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 65
cable is attached, and disconnect the pointing stick cable (4) from the system board. 9. Remove the keyboard. 10. If it is necessary to replace the pointing stick cable, turn the keyboard upside down, with the bottom of the keyboard toward you. 11. Release the ZIF connector (1) to which the pointing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 66
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Release the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 67
unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Release the keyboard (see Keyboard on page 55). Remove the primary memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 68
. 4. Remove the battery (see Battery on page 40). 5. Release the keyboard (see Keyboard on page 55). Remove the modem module: 1. Remove the two Phillips PM2.0×6.0 screws (1) that secure the modem module to the computer. 2. Lift the modem module (2) straight up to disconnect it from the system board - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 69
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Release the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 70
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 71
computer. 9. If it is necessary to replace the power button board, turn the switch cover upside down, with the bottom of the switch cover toward you. 10. Remove Remove the power button board (2). The power button board is available using spare part number 446438-001. Reverse this procedure to install - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 72
the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the keyboard (see Keyboard on page 55). 6. Remove the switch cover (see Switch cover on page 62). Remove the fan assembly: 1. Disconnect the fan cable (1) from the system board. 2. Remove the Phillips PM2 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 73
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 74
be thoroughly cleaned from the surfaces of the heat sink (1) and the processor (2), and system board components (3) and (4) each time the heat sink is removed. Thermal material is included with all heat sink and processor spare part kits. Reverse this procedure to install the heat sink. 66 Chapter - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 75
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Release the keyboard - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 76
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 68 Chapter 4 Removal and replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 77
Spare part number 446436-001 446435-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 78
Two Torx T8M2.5×7.0 screws (3) One Phillips PM2.5×5.0 screw 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Disconnect the display panel cable (1) from the system board. 6. Remove the wireless antenna cables from the routing channels (2) and - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 79
it (2). 9. If it is necessary to replace the display hinges, remove the following: (1) Two rubber screw covers on the display bezel top edge (2) Two rubber screw covers one the display bezel bottom edge (3) Four Torx T8M2.5×6.0 screws 10. Flex the inside edges of the left and right sides (1) and - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 80
display hinge to the display panel. 13. Remove the display hinges (3). The left and right display hinges are available using spare part number 446417-001. CAUTION: When installing the display display hinge. Failure to follow these routing instructions can result in degradation of the computer's - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 81
hinge. This grounding tape must make contact with the grounding sleeves. Failure to follow these routing instructions can result in degradation of the computer's WLAN and WWAN performance. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 73 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 82
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Hard drive (see Hard drive on page 44) b. MultiBay II device (see MultiBay II device on page 54) c. Keyboard (see Keyboard on page 55) d. Switch cover (see Switch cover on page 62) e. Display assembly - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 83
One Torx T8M2.5×7.0 screw. 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the following cables from the system board: (1) TouchPad cable (2) Fingerprint reader board cable (3) Smart card reader board cable 5. Remove the microphone receiver (1) from the clip built into - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 84
6. Disconnect the microphone cable (2) from the system board. 7. Remove the two Torx T8M2.5×7.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until it disengages from the base enclosure. 9. Swing the rear edge (2) of the top cover toward you until it - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 85
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Hard drive (see Hard drive on page 44) b. MultiBay II device (see MultiBay II device on page 54) c. Keyboard (see Keyboard on page 55) d. Switch cover (see Switch cover on page 62) e. Display assembly - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 86
to replace the microphone and cable, disconnect the microphone cable (1) from the system board. 6. Remove the microphone and cable (2). The microphone is available using spare part number 446432-001. Reverse this procedure to install the smart card reader board, PC Card assembly, and microphone. 78 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 87
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Hard drive (see Hard drive on page 44) b. MultiBay II device (see MultiBay II device on page 54) c. Keyboard (see Keyboard on page 55) d. Switch cover (see Switch cover on page 62) e. Display assembly - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 88
Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Hard drive (see Hard drive on page 44) b. Bluetooth module (see Bluetooth module on page 46) c. MultiBay II device (see MultiBay II device on page 54) d. Keyboard (see Keyboard on page - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 89
board on page 77) ● Modem module (see Modem module on page 60) Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Remove the two Phillips PM2.0×6.0 screws, on each side of the hard drive connector, that secure the system board to the base enclosure. 3. Turn the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 90
5. Disconnect the Bluetooth module cable (2) from the system board and remove the cable from the base enclosure. The Bluetooth module cable is available in the Cable Kit, spare part number 446406-001. 6. Disconnect the modem module cable (1) from the system board. The modem module cable is available - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 91
PM2.0×3.0 screws (2) that secure the system board to the base enclosure. 9. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle. 10. Remove the system board (3) by sliding it away from the base enclosure at an angle. Component replacement - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 92
the clip built into the base enclosure. 13. Remove the modem module cable (2) from the clips and routing channels built into the base enclosure. The modem module cable is included in the Cable Kit, spare part number 446406-001. Reverse the preceding procedure to install the system board. 84 Chapter - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 93
Adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Hard drive (see Hard drive on page 44) b. Bluetooth module (see Bluetooth module on page 46) c. MultiBay II device (see MultiBay II device on page 54) d. Keyboard (see Keyboard on page - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 94
2. Remove the MultiBay II eject assembly (2) from the base enclosure. Reverse this procedure to install the MultiBay II eject assembly. 86 Chapter 4 Removal and replacement procedures - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 95
, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 96
f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke: ● To choose a menu or a menu item, use the arrow keys. ● To select an item - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 97
the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Replace the configuration settings in Computer Setup with the original factory settings. (Password settings and security settings are not changed when - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 98
Embedded Security System IDs Disk Sanitizer To do this Enter, change, or delete a setup password. Enter, change, or delete a power-on password. ● Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● Enable/disable DriveLock on any computer hard drive and - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 99
: ◦ Use of a USB keyboard, mouse, and hub in Computer Setup even when a Windows operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer or to an optional docking device (select models only - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 100
ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. ● Enable/disable the cardbus slot. ● Enable/disable the ExpressCard slot. ● Enable/disable the infrared port. ● Enable/disable the optical disk drive. ● Enable/disable the network controller. 92 Chapter 5 Computer - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 101
6 Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 102
sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 103
Hard drive specifications 160-GB* 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 3 ms 70 mm 101 g SATA - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 104
Primary 6-cell, Li-ion battery specifications Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Metric 2.0 cm 20.3 cm 5.3 cm 0.34 kg 14.4 V 2.2 Ah and 2.55 Ah 47 Wh and 55 Wh 5°C to 45°C 0°C to 60°C U.S. 0.79 in 7.99 in 2. - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 105
time Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 106
Startup time Stop time Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 107
DVD-ROM Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time DVD-ROM (DVD - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 108
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 109
101-/102-Key or Microsoft® Natural Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD COM1 Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller-24C3 Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 110
for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 111
synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) System I/O address specifications 103 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 112
-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 104 Chapter 6 Specifications - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 113
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 446444-001. 105 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 114
screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips) (2) One screw that secures the Bluetooth module compartment cover to the computer (screw is captured on the cover by a C-clip) (3) One screw that secures the memory module compartment cover to the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 115
Phillips PM2.5×13.0 captive screw Color Silver Quantity 1 Length 13.0 mm Thread 2.5 mm Head diameter 6.0 mm Where used: One screw that secures the hard drive to the computer Phillips PM2.5×13.0 captive screw 107 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 116
Phillips PM3.0×3.0 screw Color Silver Quantity 4 Length 3.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 108 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 117
Phillips PM2.0×3.0 screw Color Silver Quantity 6 Length 3.0 mm Thread 2.0 mm Head diameter 4.0 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the WWAN module to the system board Phillips PM2.0×3.0 screw 109 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 118
Where used: 2 screws that secure the system board to the base enclosure 110 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 119
Phillips PM2.5×5.0 screw Color Black Quantity 2 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One screw that secures the MultiBay II device to the computer (2) One screw that secures the display assembly to the computer Phillips PM2.5×5.0 screw 111 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 120
Torx T8M2.5×11.0 captive screw Color Black Quantity 3 Length 11.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 3 screws that secure the keyboard to the computer 112 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 121
Torx T8M2.5×11.0 screw Color Black Quantity 13 Length 11.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) Two screws that secure the switch cover to the computer (2) Two screws that secure the display assembly to the computer Where used: 9 screws that secure the top cover to the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 122
Phillips PM2.0×6.0 screw Color Silver Quantity 5 Length 6.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 2 screws that secure the modem module to the system board Where used: 2 screws that secure the system board to the base enclosure 114 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 123
Where used: One screw that secures the MultiBay II eject assembly to the base enclosure Phillips PM2.0×6.0 screw 115 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 124
Phillips PM2.0×2.0 broad head screw Color Black Quantity 3 Length 2.0 mm Thread 2.0 mm Head diameter 7.0 mm Where used: 3 screws that secure the switch cover to the computer 116 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 125
Phillips PM2.5×3.0 screw Color Silver Quantity 2 Length 3.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the power button board to the switch cover Phillips PM2.5×3.0 screw 117 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 126
Torx T8M2.5×7.0 screw Color Black Quantity 8 Length 7.0 mm Thread 2.5 mm Heat width 5.0 mm Where used: One screw that secures the fan assembly to the computer Where used: 2 screws that secure the display assembly to the computer 118 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 127
Where used: 2 screws that secure the display assembly to the computer Where used: One screw that secures the top cover to the computer Where used: 2 screws that secure the top cover to the computer Torx T8M2.5×7.0 screw 119 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 128
Phillips PM2.0×10.0 captive screw Color Silver Quantity 4 Length 10.0 mm Thread 2.0mm Head diameter 5.0 mm Where used: 4 captive screws that secure the heat sink to the computer 120 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 129
Phillips PM2.5×6.0 screw Color Silver Quantity 6 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the display bezel to the display assembly Where used: 2 screws that secure the display hinges to the display panel Phillips PM2.5×6.0 screw 121 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 130
Phillips PM2.5×4.0 screw Color Silver Quantity 2 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the display hinges to the display panel 122 Chapter 7 Screw listing - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 131
Follow the on-screen instructions. Backing up your information NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. Backup and recovery in Windows Vista 123 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 132
computer must be connected to external power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 133
folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 134
, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Performing a recovery NOTE: You - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 135
recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition Backup and recovery in Windows Vista 127 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 136
hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. Backup and recovery in Windows XP Creating - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 137
Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next. 4. Follow the on-screen instructions. Backing up your information NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 138
folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 139
, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Performing a recovery NOTE: You - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 140
2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition 132 Chapter 8 Backup and - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 141
the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. Backup and recovery in Windows XP 133 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 142
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 134 Chapter 9 Connector pin assignments - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 143
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 135 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 144
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 136 Chapter 9 Connector pin assignments - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 145
S-Video-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground S-Video-out 137 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 146
240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must meet the mechanical - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 147
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA for evaluation in the country or region where it will be used. Requirements for specific countries and regions 139 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 148
has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 149
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 150
cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 151
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 143 - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 152
cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 153
cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 154
124, 130 hard drive 125, 130 modifications made to the system 126, 131 scheduling 126, 131 base enclosure, spare part number 19, 30 battery location 14 removal 40 spare part numbers 19, 30, 40 specifications 96 battery bay 12, 14 battery latch 14 battery light 10 Bluetooth module removal 46 spare - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 155
part number 72 display inverter removal 42 spare part number 42 display release latch 10 display specifications 94 docking connector 14 docking support, product description 4 drive light 10 DriveLock password 90 drives, boot order 91 drives, preventing damage 34 DVD-ROM Drive precautions 34 removal - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 156
8X DVD-ROM Drive, spare part number 26, 27 MultiBay II device removal 54 spare part numbers 19, 25, 26, 27, 30, 54 specifications 97, 98, 99 MultiBay II eject assembly removal 85 spare part number 19, 31, 85 N navigating in Computer Setup 88 network jack location 13 pin assignments 136 num lock key - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 157
removal 79 spare part number 19, 31, 79 speakers 10 specifications battery 96 computer 93 display 94 DVD-ROM Drive 99 DVD/CD-RW Combo Drive 98 DVD±RW and CD-RW Combo Drive 97 hard drive 95 I/O addresses 102 interrupts 101 memory map 104 MultiBay II device 97, 98, 99 optical drive 97, 98, 99 system - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 158
WLAN module compartment cover illustrated 23 removal 53 workstation guidelines 36 WWAN module removal 61 spare part numbers 18, 28, 61 150 Index - HP 6910p | HP Compaq 6910p Notebook PC - Maintenance and Service Guide - Page 159
HP Compaq 6910p Notebook PC
Maintenance and Service Guide