HP 6930p HP EliteBook 6930p Notebook PC - Maintenance and Service Guide
HP 6930p - EliteBook - Core 2 Duo 2.8 GHz Manual
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- HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 1
HP EliteBook 6930p Notebook PC Maintenance and Service Guide - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 2
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2008 Second Edition: January 2009 Document Part Number: 462940-002 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 3
date November 2009 Description The part number has been updated to 593138-001 for the 90-W HP Smart AC adapter for use in all countries and regions except India. The information was updated in the following locations: Miscellaneous parts on page 29 and Sequential part number listing on page 30 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 4
iv MSG revision history - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 6
vi Safety warning notice - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 7
...8 Display ...8 Antennae ...9 Button, switches, and fingerprint reader 10 Keys ...11 Lights ...12 Pointing devices ...13 Front components ...14 Rear components ...15 Right-side components ...15 Left-side components ...16 Bottom components ...17 3 Illustrated parts catalog Serial number location - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 8
39 Equipment guidelines 40 Unknown user password 41 Component replacement procedures 42 Service tag ...42 Computer feet ...43 Battery ...44 SIM ...45 Display inverter ...46 Bluetooth module ...48 Hard drive ...50 Optical drive ...52 Upgrade bay device ...53 Expansion memory module 55 WWAN module - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 9
System Configuration menu 100 6 Specifications Computer specifications ...102 14.1-inch, WXGA display System DMA specifications ...108 System interrupt specifications ...109 System I/O address specifications 110 System memory 8 Backup and recovery in Windows Vista Overview ...130 Creating recovery - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 10
Windows Vista operating system DVD (purchased separately) ...139 9 Backup and recovery in Windows Performing a recovery ...143 Initiating a recovery in Windows 143 10 Connector pin assignments 1394 ...144 Audio 146 RJ-11 (modem) ...147 RJ-45 (network) ...147 Universal Serial Bus ...148 11 Power - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 11
1 Product description Category Description Computer models equipped with discrete graphics subsystem memory Product Name Processors Chipset Graphics Panels HP EliteBook 6930p Notebook PC √ Intel® Core™ 2 Duo processors ● T9600 2.80-GHz processor, 6-MB √ L2 cache, 1066-MHz front side bus (FSB) - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 12
equipped with discrete graphics subsystem memory ● 14.1-inch WXGA+ √ ● 14.1-inch WXGA √ 2 customer-accessible/upgradable √ memory module slots Supports dual-channel memory √ Supports up to 8 GB of system RAM √ PC2-6400, 800-MHz, DDR2 √ Supports the following configurations in √ all - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 13
Category Upgrade bay Audio/video Description Computer models equipped with discrete graphics subsystem memory Serial ATA √ Supports Disk Sanitizer √ Supports full disk encryption √ Supports HP 3D DriveGuard √ Supports RAID 0 (striping) and √ RAID 1 (mirror) Supports the following - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 14
option √ √ Broadcom Bluetooth 2.0+EDR √ √ One ExpressCard/54 slot √ √ SD card reader supporting Secure √ √ Digital (SD) Memory Card and MultiMediaCard (MMC) Audio-in (mono microphone) √ √ Audio-out (stereo headphone) √ √ Docking √ √ Battery (system) √ √ 4 Chapter 1 Product - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 15
Battery HP Fast Charge Technology √ Security Supports Kensington security sock √ Infineon Trusted Platform Module √ (TPM) v. 1.2 TPM Enhanced Drive Lock √ Fingerprint reader √ Integrated smart card reader √ Operating system Preinstalled: Computer models equipped with Unified Memory - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 16
Restore media: DRDVD Windows Vista √ DRDVD Windows XP √ Windows Vista Basic 32 √ Windows Vista Business 32 √ Windows Vista Business 64 √ Windows Vista Ultimate √ Windows XP Pro √ Certified: Microsoft® WHQL √ Novell √ Computer models equipped with Unified Memory Architecture (UMA - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 17
with discrete graphics subsystem memory Serviceability SuSE Linux √ Web support: Windows Vista Enterprise 32 √ Windows Vista Enterprise 64 √ Windows XP Pro √ Customer service replaceable (CSR) parts: AC adapter √ Battery (system) √ Expansion memory module √ Hard drive √ Keyboard - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 18
(1) Component Ambient light sensor (2) Internal microphones (2) (3) HP Webcam (4) HP Webcam light (5) Keyboard light (6) Keyboard light button 8 Chapter 2 External component identification Function Automatically adjusts the display brightness based on the lighting conditions in your - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 19
Component Description (1) WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennae (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 20
Windows System and Maintenance > Power Options. Turns off the display if the display is closed while the power is on. Launches Info center, which enables you to open various software solutions. Turns the wireless feature on or off but does not establish a wireless connection. NOTE: A wireless network - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 21
volume. Allows a fingerprint logon to Windows, instead of a password logon. Item (1) Component esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Function Displays system information when pressed in combination with - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 22
(4) Drive light (5) Caps lock light 12 Chapter 2 External component identification Function ● On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 23
light Blinking: The volume scroll zone is being used to increase speaker volume. *The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 24
(3) Battery light (4) Drive light (5) SD card reader (6) Speakers (2) (7) Display release button (8) Bluetooth compartment Function On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/ or a Bluetooth device, is - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 25
(3) (4) (5) Component Smart card reader Upgrade bay USB port RJ-45 (network) jack RJ-11 (modem) jack Function Supports optional smart cards and Java™ cards. Supports an optical drive or hard drive. Connects an optional USB device. Connects a network cable. Connects a modem cable. Rear components - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 26
1394 or 1394a device, such as a camcorder. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Supports optional ExpressCards. 16 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 27
operation. Connects an optional accessory battery. Contains the expansion memory module slot. Holds the hard drive. Contains a WWAN module (select models only). CAUTION: To prevent an unresponsive system and the display of a warning message, replace the device with only a WLAN module authorized - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 28
needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 29
Computer major components Computer major components 19 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 30
Spare part number 14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, and two microphones): WXGA LED display assembly with webcam (includes webcam cable) 487433-001 WXGA LED display assembly without webcam 483202-001 WXGA+ display assembly - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 31
module cable Modem module cable (includes RJ-11 connector) Intel Core 2 Duo processors (include replacement thermal material) T9600 2.80-GHz (1066-MHz FSB, 6-MB L2 cache) T9400 2.53-GHz (1066-MHz FSB, 6-MB L2 cache) Spare part number 483010-161 483010-B31 483010-091 483010-131 483010-251 483010 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 32
Item (10) (11) (12) Description Spare part number P8600 2.40-GHz (1066-MHz FSB, 3-MB L2 cache) 483197-001 P8400 2.26-GHz (1066-MHz FSB, 3-MB L2 cache) 483196-001 Primary memory modules (PC2-6400, 800-MHz, DDR2) 4096-MB 483195-001 2048-MB 483194-001 1024-MB 483193-001 Modem modules - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 33
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 487330-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 34
Item (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) Description Spare part number RTC battery 482963-001 Top cover (includes smart card reader and TouchPad buttons) 486303-001 TouchPad (includes cable and TouchPad button board and cable) 486306-001 Fingerprint - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 35
: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on page 27 for more Cable Kit spare part information. HP un2400 Mobile Broadband WWAN module Spare part number 483113 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 36
Plastics Kit Item (1) (2) (3) (4) (5) Description Spare part number Plastics Kit: 487429-001 Hard drive bay cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes one captive screw, secured by a C-clip) ExpressCard slot bezel WWAN module compartment - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 37
Cable Kit Item (1) (2) Description Cable Kit: Modem module cable (includes RJ-11 connector) Bluetooth module cable Spare part number 487432-001 Cable Kit 27 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 38
bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD/CD-RW Combo Drive DVD-ROM Drive Upgrade bay device cradle 80-GB solid-state drive Spare part number 483187-001 483186-001 483185-001 483184-001 483183-001 483190-001 483189-001 483191-001 502332-001 486304-001 28 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 39
screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×5.0 screw ● Phillips PM2.0×3.0 broad-head screw ● Phillips PM2.0×3.0 screw ● Torx T8M2.5×7.0 screw Travel battery Spare part number 593138-001 463956-001 490371-D01 490371-011 490371-201 490371-BB1 490371-D61 490371-061 490371-291 490371-AA1 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 40
Sequential part number listing Spare part number 456946-001 459263-001 459263-002 461750-001 461750-011 463956-001 480985-001 480986-001 482957-001 482959-001 482960-001 482961-001 482962-001 482963-001 482964-001 Description Travel battery Broadcom BCM4312 802.11b/g WLAN module for use in Antigua - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 41
483010-231 483010-251 483010-281 Description Display Cable Kit (includes display panel cable) Display Hinge Kit (includes left and right hinges) Rubber Kit (includes base enclosure rubber feet, rubber screw covers, and display bezel rubber screw covers) Wireless Antenna Kit (includes 3 WLAN antenna - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 42
computer models with UMA graphics subsystem memory (includes replacement thermal material) Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 43
2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache, includes replacement thermal material) Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache, includes replacement thermal material) 14.1-inch, WXGA AntiGlare display assembly for use on computer models not equipped with a webcam (includes - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 44
Spare part number 487330-002 487429-001 487431-001 487432-001 487433-001 487434- 26 for more Plastics Kit spare part information) Display inverter Cable Kit (see Cable Kit on page 27 for more Cable Kit spare part information) 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 45
502322-0001 593138-001 Description Power cord for use in Iceland Power cord for use in Argentina Power cord for use in India Logo Kit Upgrade bay device cradle 90-W HP Smart AC adapter for use in all countries and regions except India Sequential part number listing 35 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 46
the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. 36 Chapter 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 47
: When servicing the computer a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 48
Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred. An electronic device device 11,500 V 4,000 V 14,500 V 5,000 V 26,500 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 49
parts charges. Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service parts, - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 50
workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10 floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 51
the real-time clock (RTC) battery (see RTC battery on page 66). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 52
a service technician to determine what components and parts are needed. (4) Model description: This is the number used to locate documents, drivers, and support for the computer. (5) Warranty period: Describes the duration of the warranty period for the computer. 42 Chapter 4 Removal and replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 53
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 482968-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 43 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 54
Spare part number 482962-001 482961-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 55
disassembling the system. 2. Disconnect all external devices battery (see Battery on page 44). Remove the SIM: 1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.) 2. Remove the SIM (2) from the SIM slot. Reverse this procedure to install the SIM. Component replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 56
Spare part number 487431-001 Before removing the display inverter, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 57
display enclosure as far as the display panel cable and backlight cable allow. 10. Disconnect the display panel cable (4) and the backlight cable (5) from the display inverter. 11. Remove the display inverter. Reverse this procedure to install the display inverter. Component replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 58
Spare part number 483113-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 59
4. Disconnect the Bluetooth module cable (2) from the Bluetooth module. 5. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module. Component replacement procedures 49 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 60
-rpm Spare part number 483187-001 system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 61
tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board. 6. Remove the hard drive (4) from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 62
ROM Drive Spare part number 483190-001 483189 system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 63
device Description Upgrade bay device cradle Spare part number 502322-001 Before removing the upgrade bay device, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 64
upgrade bay cradle. 8. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) forward to disconnect it from the upgrade bay cradle. 9. Remove the hard drive (4) from the upgrade bay cradle. Reverse this procedure to install the upgrade bay device. 54 Chapter 4 Removal and replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 65
. The memory module compartment cover is included in the Plastics Kit, spare part number 487429-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Component replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 66
Spare part number 483377-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 67
right, and remove the cover. The WWAN module compartment cover is included in the Plastics Kit, spare part 487429-001. 3. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: slot. Reverse this procedure to install the WWAN module. Component replacement procedures 57 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 68
The United States Spare part number 483010-091 483010-131 it down through the operating system. 2. Disconnect all external devices connected to the computer. battery (see Battery on page 44). Remove the keyboard: 1. Position the computer with front toward you. 58 Chapter 4 Removal and replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 69
Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. is attached, and disconnect the pointing stick cable (2) from the system board. Component replacement procedures 59 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 70
from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard. Primary memory module Description 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 2048-MB memory module (PC2-6400, 800-MHz, DDR2) 1024-MB memory module (PC2-6400, 800-MHz, DDR2) Spare part number 483195 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 71
2. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 61 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 72
Spare part number 461750-001 461750-011 Before removing the modem module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 73
WLAN module Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions , Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Broadcom BCM4312 802.11b/g WLAN modules: Component replacement procedures 63 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 74
part number system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 75
3. Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement procedures 65 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 76
RTC battery Spare part number 482963-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 77
) Spare part number 486307-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 78
the system board. 7. Release the ZIF connector (2) to which the LED board cable is attached, and disconnect the LED board cable from the system board. 8. Remove the switch cover by lifting it straight up (3). Reverse this procedure to install the switch cover. 68 Chapter 4 Removal and replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 79
Spare part number 482964-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 80
Fan Spare part number 487436-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 81
memory Spare part number 483011-001 483012-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 82
of the heat sink (1) until it rests at angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. 4. Release the heat sink (2) by sliding it - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 83
the section of the heat sink (3) that services it. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. NOTE: Steps 6 through 8 apply only to computer models equipped with UMA graphics subsystem memory. See steps 1 through 5 for removing the heat - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 84
the four Phillips PM2.5×11.0 screws (1) that secure the heat sink to the system board. 7. Lift the right side of the heat sink (1) until it rests the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 85
the section of the heat sink (1) that services it. Thermal pads are used on the Northbridge chip (2) and the section of the heat sink (2) that services it. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 86
processor spare part kits include replacement thermal material. Description Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache) Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache) Intel Core 2 Duo 2.40-GHz processor (1066-MHz FSB, 3-MB L2 cache) Intel Core 2 Duo 2.26-GHz - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 87
2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot. Reverse this procedure to install the processor. Component replacement procedures 77 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 88
assembly Description Spare part number 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with a 487433-001 webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones) 14.1-inch, WXGA AntiGlare LED display assembly for use on computer - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 89
Kit, spare part number 482966-001. (3) Four Torx T8M2.5×7.0 screws that secure the display assembly to the computer. 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Disconnect the display panel cable (1) from the system board. 6. Disconnect - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 90
are removed. To prevent damage to the display assembly, support it before removing the screws. 10. Remove the two T8M2.5×7.0 screws (1) that secure the display assembly to the computer. 11. Remove the display assembly (2) by lifting it straight up. 80 Chapter 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 91
the display enclosure. 14. Remove the display bezel (3). The display bezel is available using spare part numbers 488189-001 (for use with computer models equipped with a webcam) and 488190-001 (for use with computer models not equipped with a webcam). 15. If it is necessary to replace the display - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 92
16. Remove the display hinges (2). The left and right display hinges are included in the Display Hinge Kit, spare part number 482967-001. Reverse this procedure to reassemble and install the display assembly. 82 Chapter 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 93
) Spare part number 486303-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 94
482968-001. (2) Two cup-shaped rubber screw covers on the right edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001. (3) Seven Torx8 T8M2.5×7.0 screws. (4) One Phillips PM2.0×5.0 screw. 3. Turn the computer right-side up, with the front - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 95
) Spare part number 486306-001 Before removing the TouchPad, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 96
cable from the TouchPad board. 6. Remove the TouchPad board (2) by lifting it straight up. Reverse this procedure to install the TouchPad. 86 Chapter 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 97
) Spare part number 486309-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 98
part number 487432-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 99
Speaker Spare part number 486308-001 Before removing the speaker, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 100
Spare part number 482959-001 Before removing the audio/ExpressCard assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 101
Cable Kit, spare part number 487432-001. The Switch cover (see Switch cover on page 67) d. Display assembly (see Display assembly on page 78) e. Top cover (see Top cover on page 83) Remove the modem module cable: 1. Disconnect the modem module cable (1) from the system board. Component replacement - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 102
2. Remove the RJ-11 connector (2) from the clip built into the base enclosure. Reverse this procedure to install the modem module cable. 92 Chapter 4 Removal and replacement procedures - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 103
board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number For use only with computer models with discrete graphics subsystem memory (includes 256 MB of 486300-001 graphics subsystem memory For use only with computer models with discrete - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 104
the three Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure. NOTE: Computer models equipped with UMA graphics subsystem memory will have a fourth Phillips PM2.5×4.0 screw (3) securing the system board to the base enclosure. 3. Use the optical drive connector (1) to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 105
Reverse the preceding procedure to install the system board. Component replacement procedures 95 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 106
. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 107
while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults. 4. Follow the on-screen instructions. 5. To save your changes and exit, click Save in the - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 108
computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Replace the configuration settings in Computer Setup with the original factory settings. (Password settings and security - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 109
HP SpareKey enrollment. Enrollment Diagnostics menu Select System Diagnostics menu To do this ● F1 System Information-Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 110
by default). ● Enable/disable internal network adapter boot and set the Preboot support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 111
). ● Enable/disable Dual Core CPU (select models only; enabled by default). ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 112
) 2.40 kg 5.29 lbs Weight (computer equipped with the optical drive weight saver, WXGA display assembly, 1 memory module, WLAN module, and 4cell battery) 2.10 kg 4.63 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 90 W Operating current 4.74 A Temperature Operating (not writing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 113
standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 114
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 104 Chapter 6 Specifications - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 115
DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 116
DVD/CD-RW Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 24X CD-RW Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 117
DVD-ROM Drive Applicable disc Access time Random Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 118
DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 119
Microsoft ACPI-compliant system Intel USB UHCI controller-24C2 Intel 82852/82855 GM/GME Graphic Controller IRQ11 Realtek RTL8139 Family PCI Fast Ethernet Controller Intel USB EHCI controller-24CD Intel USB UHCI controller-24C4 Intel USB UHCI controller-24C7 Intel Pro/Wireless 2200BG TI OHCI - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 120
chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 121
3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB CFC - CFF System function (shipping configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port VGA Reserved (parallel port/no EPP support) VGA ExpressCard controller in CPU Unused Internal modem "A" diskette controller - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 122
-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 112 Chapter 6 Specifications - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 123
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486305-001. 113 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 124
diameter 5.0 mm Where used: (1) One captive screw that secures the Bluetooth module compartment cover to the computer (screw is secured with a C-clip screws are secured with C-clips) (3) One captive screw that secures the memory module compartment cover to the computer (screw is secured with a C- - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 125
that secures the hard drive to the computer (screw is secured by a Cclip) Where used: One captive screw that secures the hard drive to the upgrade bay cradle (screw is secured by a C-clip) Phillips PM2.5×11.0 captive screw 115 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 126
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 116 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 127
Color Black Quantity 4 Length 9.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One captive screw that secures the optical drive or upgrade bay device to the computer (screw is secured by a C-clip) (2) Three captive screws that secure the keyboard to the computer (screws are secured by - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 128
Phillips PM2.0×3.0 screw Color Silver Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive 118 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 129
5 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the upgrade bay device to the computer Where used: One screw that secures the heat sink to the system board on computer models equipped with discrete graphics subsystem memory Phillips PM2.5×4.0 screw 119 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 130
Phillips PM2.5×4.0 screw Color Silver Quantity 19 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the WWAN module to the system board Where used: (1) Two screws that secure the modem module to the system board 120 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 131
(2) Two screws that secure the WLAN module to the system board Where used: One screw that secures the power button board to the switch cover Where used: 2 screws that secure the display inverter to the display enclosure Where used: 4 screws that secure the TouchPad bracket to the top cover Phillips - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 132
top cover Where used: (1) Three screws that secure the system board to the base enclosure on all computer models (2) One screw that secures the system board to the base enclosure on computer models equipped with UMA graphics subsystem memory Phillips PM2.0×3.0 broad-head screw 122 Chapter 7 Screw - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 133
Color Black Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 6.0 mm Where used: 2 screws that secure the switch cover to the computer Phillips PM2.0×3.0 broad-head screw 123 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 134
Torx8 T8M2.5×7.0 screw Color Black Quantity 17 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the display assembly to the computer 124 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 135
Where used: 2 screws that secure the display assembly to the computer Where used: 7 screws that secure the top cover to the base enclosure Where used: One screw that secures the speaker to the base enclosure Torx8 T8M2.5×7.0 screw 125 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 136
Phillips PM2.5×7.0 screw Color Black Quantity 7 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the fan to the base enclosure Where used: 4 screws that secure the display bezel to the display enclosure 126 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 137
Where used: 2 screws that secure the hinges to the display enclosure Phillips PM2.5×7.0 screw 127 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 138
Phillips PM2.5×11.0 captive screw Color Silver Quantity 4 Length 11.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 captive screws that secure the heat sink to the system board (screws are secured by C-clips) 128 Chapter 7 Screw listing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 139
Phillips PM2.0×5.0 screw Color Black Quantity 1 Length 5.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: One screw that secures the top cover to the base enclosure Phillips PM2.0×5.0 screw 129 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 140
. In addition to manual backup-and-recovery tools, you can use Windows® System Recovery to automatically back up and restore your information. This feature automatically backs up changes made to your computer daily and also at important milestones, such as when you add a program or driver. Use this - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 141
the on-screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 142
shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. Open a word-processing document, and then - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 143
the on-screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 144
the on-screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 145
using system screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 146
to the computer, such as adding software or a new driver. If you decide to reverse changes made to the Click Restore my computer to an earlier time. A calendar is displayed to help you find dates associated with your restore points. information: ● Windows Recovery Environment (WinRE) ● Recovery Manager - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 147
will restore the operating system, as well as the drivers, software, and displayed, refer to the "Recovering information using a Windows Vista operating system DVD (purchased separately)" section. 4. Follow the on-screen instructions. 5. Click Next. 6. Select your user name, type your password - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 148
option is not displayed, refer to the "Recovering information using a Windows Vista operating system DVD (purchased separately)" section. 4. Follow the on-screen instructions. 5. Click Next. 6. Select your user name, type your password (if applicable), and then click OK. 7. Click HP Recovery Manager - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 149
. To order a Windows Vista operating system DVD, go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 150
files that you have previously backed up. HP recommends that you use the Windows backup utility to create a hard drive backup as soon as The Windows backup utility backs up only data files. The operating system, drivers, and programs are located on the operating system disc and System Recovery - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 151
be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. Open a word - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 152
> Accessories > System Tools > System Restore. The System Restore window opens. 2. Click Create a new restore point, and then click Next. 3. Type a short description of the restore point. This will be used as the name of the restore point. 4. Click Create. 5. Follow the on-screen instructions. 142 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 153
in Windows, follow these steps: 1. If possible, back up all personal files. 2. Select Start > All Programs > Accessories > System Tools > Backup. The Backup or Restore Wizard page opens. 3. Click Restore files and settings, and the click Next. 4. Follow the on-screen instructions. Performing - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 154
10 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Assignment Power Ground TPBTPB+ TPATPA+ 144 Chapter 10 Connector pin assignments - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 155
Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) 145 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 156
analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 146 Chapter 10 Connector pin assignments - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 157
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 147 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 158
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 148 Chapter 10 Connector pin assignments - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 159
power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 160
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 161
of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 162
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 163
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 164
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 154 Chapter - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 165
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 166
the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 167
system 142 scheduling 133, 143 base enclosure, spare part number 24, 30 battery removal 41 spare part numbers 24, 30, 41 battery (travel), spare part number 29, 30 battery bay 17 battery light 12, 14 battery release latch 17 BIOS Administrator Password 98 Bluetooth compartment 14 Bluetooth module - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 168
Kit, spare part number 20, 31, 82 display inverter removal 46 spare part number 20, 34, 46 display release button 14 display specifications 103 docking connector 17 drive light 12, 14 DriveLock password 99 DriveLock, automatic 99 drives boot order 100 preventing damage 37 Dual Core CPU 101 DVD-ROM - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 169
components 12 lights battery 12, 14 caps lock 12 drive 12, 14 keyboard 8 num lock 13 power 12, 14 volume down 13 volume mute 13 volume up 13 webcam 8 wireless 12, 14 Logo Kit, spare part number 20, 35 M manual restore points 134 mass storage devices, spare part numbers 28 memory map specifications - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 170
contents 113 spare part number 29, 33 screw listing 113 SD card reader 14 Secondary Battery Fast Charge 101 security cable slot 15 Security menu Automatic DriveLock 99 change password 98 Disk Sanitizer 99 DriveLock 99 fingerprint reader reset 98 HP SpareKey 98 password policy 98 System IDs 99 user - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 171
39 travel battery, spare part number 29, 30 TXT (Intel Trusted Execution Technology) 101 U unknown password 41 upgrade bay 15 upgrade bay device removal 53 spare part number 53 upgrade bay device cradle spare part number 24, 28, 35 upgrade bay, product description 3 USB legacy support 96, 100 - HP 6930p | HP EliteBook 6930p Notebook PC - Maintenance and Service Guide - Page 172
HP EliteBook 6930p Notebook PC
Maintenance and Service Guide