HP 6940dt User Guide - Macintosh

HP 6940dt - Deskjet Color Inkjet Printer Manual

Get HP 6940dt - Deskjet Color Inkjet Printer PDF manuals and user guides
UPC - 882780263406
View all HP 6940dt manuals
Add to My Manuals
Save this manual to your list of manuals

HP 6940dt manual content summary:

  • HP 6940dt | User Guide - Macintosh - Page 1
    HP Deskjet 6940 series User's guide
  • HP 6940dt | User Guide - Macintosh - Page 2
    allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP 6940dt | User Guide - Macintosh - Page 3
    to the printer 18 USB ...18 Wired Ethernet networking 18 Bluetooth wireless printing 33 5 Print photos...37 Print borderless photos 37 Print photos with a border 39 HP Real Life technologies 40 Photo print cartridge 41 Maximum dpi ...42 Color options ...42 Advanced color management 43
  • HP 6940dt | User Guide - Macintosh - Page 4
    clean print cartridges 76 Print a test page 76 View estimated ink levels 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does
  • HP 6940dt | User Guide - Macintosh - Page 5
    Tray 110 Auto Two-Sided Print Accessory with Small Paper Tray 115 13 Supplies...125 Paper ...125 USB cables ...125 Accessories ...125 14 Specifications 126 Printer specifications 126 15 Environmental information 127 Environmental statement 127 Print cartridge recovery 128 User's guide 3
  • HP 6940dt | User Guide - Macintosh - Page 6
    features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 7
    an HP Deskjet printer that is equipped with several exciting features: ● Built-in networking capabilities: Connect to a wired network without using an external print server. ● Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has
  • HP 6940dt | User Guide - Macintosh - Page 8
    sensor ● Quiet mode For a description of the optional accessories, see the optional accessories page. Printer features The printer has several features to make printing easier and more efficient. 1 Buttons and lights 2 Paper trays 3 Photo/envelope feeder 4 Front USB port 6 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 9
    1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessories User's guide 7
  • HP 6940dt | User Guide - Macintosh - Page 10
    watts of power and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button for three seconds. When the printer is manually turned off, the printer uses less than one watt of power. 8 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 11
    action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges. 1 Print Cartridge Status lights User's guide 9
  • HP 6940dt | User Guide - Macintosh - Page 12
    tri-color print cartridge is low on ink. - The light flashes when the tri-color print cartridge needs to be serviced. 2. The right status light represents the print cartridge that is installed on the right side of the print cartridge cradle. That print cartridge can be the black print cartridge, the
  • HP 6940dt | User Guide - Macintosh - Page 13
    light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are deposited in the Out
  • HP 6940dt | User Guide - Macintosh - Page 14
    the Out-tray extension stop. Do not unfold the Out-tray extension stop when printing on legal paper. 1 Out-tray extension 2 Out-tray extension stop After the print job is complete, fold the Out-tray extension stop, and then push the Outtray extension into the Out tray. 12 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 15
    be printed on facing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bending. 3. Print the envelope. Photos Follow these steps to use the photo/envelope feeder to print a single
  • HP 6940dt | User Guide - Macintosh - Page 16
    Follow these steps to use the photo/envelope feeder to print a single postcard: 1. Insert the postcard into the photo/envelope feeder with the side to be printed on facing down. 2. Gently push the postcard into the photo/envelope feeder as far as it will comforly go. 14 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 17
    -white photos: For outstanding black-and-white photographs, remove the black print cartridge and use a gray photo print cartridge in combination with the tri-color print cartridge. Replace print cartridges When buying print cartridges, look for the print cartridge selection number. User's guide 15
  • HP 6940dt | User Guide - Macintosh - Page 18
    the photo print cartridge or the gray photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. 16 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 19
    check paper width. If the paper width is different from the printer software, the printer warns you and gives you the opportunity to stop printing. If the width matches, the printer determines the paper-type setting and the page is printed. Note The Automatic Paper-Type Sensor is not available for
  • HP 6940dt | User Guide - Macintosh - Page 20
    click Next. 5. Follow the onscreen instructions to complete the network installation. Wired Ethernet networking For setup information, click one of the following options: ● Ethernet basics ● What you need for a wired network ● Install the printer on an Ethernet network 18 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 21
    Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the aid of an external print server. To install the printer on an Ethernet network, follow the Ethernet installation instructions
  • HP 6940dt | User Guide - Macintosh - Page 22
    supports Rendezvous for Mac OS X v 10.2.3 and higher. Ethernet network examples To see some examples of Ethernet networks, see the Ethernet network examples page. Printing Computers on the network send print jobs directly to the printer, which prints them in the order received. 20 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 23
    the print job. What you need for a wired network To connect the printer to a wired network, you need the following: ● A functional Ethernet network that includes an Ethernet router, switch, or a wireless access point as the gateway between the network and the Internet. The gateway User's guide 21
  • HP 6940dt | User Guide - Macintosh - Page 24
    the printer to an Ethernet network Follow these steps to connect the printer to an Ethernet network: 1. If necessary, set up the printer hardware. For printer hardware setup instructions, see the setup poster that came with the printer. 2. Verify that the printer is powered on. 22 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 25
    hub or router is powered on. - All cable connections are secure. - You are using an Ethernet cable. 6. Print an HP Report page. 7. Install the printer software on each computer that will use the printer. Caution It is recommended that the printer and the computers that use it be on the same subnet
  • HP 6940dt | User Guide - Macintosh - Page 26
    software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network. 4. After the installation has completed, follow the onscreen instructions to print a test page. Ethernet lights The printer's Ethernet lights indicate the status
  • HP 6940dt | User Guide - Macintosh - Page 27
    to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to an Ethernet network. Status of the icon On Status of the printer network connection Connected to an
  • HP 6940dt | User Guide - Macintosh - Page 28
    has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings. Select the language The default language for the HP Report page is English. Follow these steps to print the page in another language: 26 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 29
    use in order to open the printer's embedded Web server. Hardware The printer's Media Access Control (MAC) address. Address (MAC) Firmware Revision Revision number of the printer's internal software. This item might be requested by HP Service and Support. Host Name The printer's host name on
  • HP 6940dt | User Guide - Macintosh - Page 30
    Web server (EWS) provides a simple way to manage the printer on a network. Use the printer's EWS to do the following: ● Check the printer's status. ● Adjust the printer's network configuration. ● Check estimated ink levels in the print cartridges. ● View network statistics. 28 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 31
    box to open the embedded Web server. Also, if the computer uses a proxy server to access the Internet, you might need to configure the browser to by-pass the proxy server in order to access the EWS. If you do not know the printer IP address or host name, print an HP Report page. Configure Bluetooth
  • HP 6940dt | User Guide - Macintosh - Page 32
    a last resort when troubleshooting the printer. Also, resetting the printer to its factory default settings erases the embedded Web server (EWS) administrator password. Resetting the printer to its factory default settings might require you to reinstall the printer software. Additionally, you will
  • HP 6940dt | User Guide - Macintosh - Page 33
    also supports multiple authentication printer's host name is displayed on the HP Report page. Use the host name to open the printer's embedded Web server (EWS). Hub: A simple device that acts as the center of an Ethernet network. Other devices on the network are connected to the hub. User's guide
  • HP 6940dt | User Guide - Macintosh - Page 34
    and stores the information in a personal DNS server. n o p Packet: A message sent from one device on a network to other devices on the network. Protocol: A language that devices on a network use to communicate with each other. A popular network protocol is TCP/IP. q 32 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 35
    's built-in networking feature supports LANs that use TCP/IP. u Unicast packet: A packet sent from one device on a network to another device on the network. v w x y z Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices
  • HP 6940dt | User Guide - Macintosh - Page 36
    . If your printer is not connected to a network Note If your printer is not connected to a network, you will need a USB cable to configure the Bluetooth settings 1. Connect a USB cable from your computer to the rear USB port on the printer. 2. Open the HP Printer Utility. 34 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 37
    1. Open the printer's embedded Web server (EWS). 2. Click the Bluetooth tab. 3. Configure the settings you want, and then click Apply. The following table describes the Bluetooth settings: Option Device Address Device Name Passkey/PIN Description The MAC address of your Bluetooth wireless printer
  • HP 6940dt | User Guide - Macintosh - Page 38
    a passkey. ● EWS: Select one of the following options: - Low: The printer does not require a passkey. Any Bluetooth device within range can print to it. - High: The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it. 36 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 39
    ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program such as Adobe Photoshop and assign the
  • HP 6940dt | User Guide - Macintosh - Page 40
    away from the printer. 6. Slide the paper guides firmly against the paper. 1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print 1. Open the Page Setup dialog
  • HP 6940dt | User Guide - Macintosh - Page 41
    a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Open the file in a software program such as
  • HP 6940dt | User Guide - Macintosh - Page 42
    In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the included. Open HP Real Life technologies Follow these steps to open HP Digital Photography Real Life technologies: 40 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 43
    -color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if it is not included with the printer. Install the photo print cartridge To install
  • HP 6940dt | User Guide - Macintosh - Page 44
    from the colors that appear on your computer monitor. Follow these steps to set color options: 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. Verify that ColorSmart/sRGB is selected in the Color pull-down menu. 4. Click the Color Options tab. 42 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 45
    in the program and allow the printer software to manage the color space. 4. Select any other print settings that you want, and then click Print. Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white
  • HP 6940dt | User Guide - Macintosh - Page 46
    in black-and-white For great black-and-white photos, install a gray photo print cartridge and a tri-color print cartridge in the printer. Printing a black-and-white photo To print a photo that is already black-and-white, simply follow the instructions for the type and size of photo that you want to
  • HP 6940dt | User Guide - Macintosh - Page 47
    and ink when printing photos, use HP Everyday Photo Paper and set the print quality to Normal. HP Everyday Photo Paper is designed to create quality photos with less ink. Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or Maximum dpi. User's guide
  • HP 6940dt | User Guide - Macintosh - Page 48
    For detailed information on printing from the camera, see the documentation that came with the camera. PictBridge printing In order to print photos directly from a digital camera, you need the following items: ● A PictBridge-compatible camera ● A digital camera USB cable 46 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 49
    for detailed information on printing from the camera. Use a Bluetooth camera phone If you have a camera phone with Bluetooth wireless technology, you can purchase an optional HP Bluetooth Wireless Printer Adapter and print from the camera using a Bluetooth wireless connection. User's guide 47
  • HP 6940dt | User Guide - Macintosh - Page 50
    photos, replace the Out tray. For large photos, lower the Out tray. 7. Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer. 1 Front USB port The light on the adapter indicates its status: Display Description Double-blinking once a The device is installed and
  • HP 6940dt | User Guide - Macintosh - Page 51
    of the printouts with printing tips. Printer software: Learn about the printer software. E-mail Guidelines Do not exceed the In tray capacity: 150 sheets of plain paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to
  • HP 6940dt | User Guide - Macintosh - Page 52
    guide. 4. Place the paper in the In tray, pushing the paper into the printer until it stops. Note If you are using letterhead paper, verify that the letterhead is facing down and toward the interior of the printer. 5. Slide the paper guides firmly against the paper. 50 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 53
    Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull
  • HP 6940dt | User Guide - Macintosh - Page 54
    tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place the envelopes in the In tray, as far to the right as possible. The side to be printed on should face down and the flap should be on the left. 52 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 55
    or Plain Paper. 5. Select any other print settings that you want, and then click Print. Brochures Guidelines ● Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program and assign the brochure size. Ensure
  • HP 6940dt | User Guide - Macintosh - Page 56
    Select any other print settings that you want, and then click Print. Print brochures with borders 1. If necessary, open the Page Setup dialog box printed on facing down. 6. Push the cards into the printer until they stop. 7. Slide the paper guides firmly against the paper. 54 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 57
    Small Paper Tray. Guidelines ● Use only cards that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. ● Do not exceed the In tray capacity: 60 cards. Prepare to print To print a single card, use the photo/envelope feeder. To
  • HP 6940dt | User Guide - Macintosh - Page 58
    the transparencies in the In tray. The side to be printed on should face down and the adhesive strip should face up and toward the printer. 5. Carefully push the transparencies into the printer until they stop, so that none of the adhesive strips catch on one another. 56 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 59
    appropriate transparency type - Quality: Normal or Best 4. Select any other print settings that you want, and then click Print. Labels Guidelines ● Use only paper, plastic, or clear labels that are designed specifically for inkjet printers. ● Use only full sheets of labels. ● Avoid using labels that
  • HP 6940dt | User Guide - Macintosh - Page 60
    in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the cards. 7. Replace the Out tray. 58 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 61
    from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place the iron-on transfer paper in the In tray, with the side to be printed on facing down. 5. Push the paper into the printer until it stops. 6. Slide the paper
  • HP 6940dt | User Guide - Macintosh - Page 62
    remove all paper from the In tray. 3. Slide the paper width-guide all the way to the left, and then pull out the paper-length guide. 4. Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer. 60 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 63
    edge 5. Slide the paper-width guide firmly against the paper. Note Leave the Out tray off of the printer when printing a banner. Print 1. Open the Page Setup dialog box. 2. In the Paper Size drop-down list, click A4 Banner or US Letter Banner. 3. Click OK. 4. Open the Print dialog box. 5. Select the
  • HP 6940dt | User Guide - Macintosh - Page 64
    way into the printer until it stops. 5. Slide the paper guides firmly against the sheet. 6. Replace the Out tray. Print Note Before printing a tattoo, print a practice page to test the layout of the design. The design might need to be adjusted slightly. 1. If necessary, open the Page Setup dialog
  • HP 6940dt | User Guide - Macintosh - Page 65
    Tray Accessory to reload the printer less often. ● Set the order that the pages print. ● Print collated copies. Save money ● Print multiple pages on a single sheet of paper. ● Print a two-sided document. ● Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of
  • HP 6940dt | User Guide - Macintosh - Page 66
    on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Print dialog box. 2. Select the Layout pane. 64 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 67
    type: 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. In the Paper Type pull-down menu, click the specific paper type. 4. Select any other print settings that you want, and then click Print. Select a paper source The printer offers three sources for paper: User's guide 65
  • HP 6940dt | User Guide - Macintosh - Page 68
    types. For a list of supported paper types, see the documentation that came with the accessory. Print Follow these instructions to print a two-sided document: 1. Open the Print dialog box, and then select the Two-Sided Printing pane. 2. Select the appropriate binding: 66 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 69
    first side of the page is printed, the printer pauses while the ink dries. After the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. Note Do not remove the paper from the printer until both sides of the page have been printed. Resize a document Use
  • HP 6940dt | User Guide - Macintosh - Page 70
    print setting panes, an application-specific pane, and a summary of print settings for the document. 4. ?: Open MacHelp. 5. Preview: View an online preview of the printed document. 6. Save as PDF: Convert the document to Adobe PDF format. 7. Fax: Send the document as a fax. 68 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 71
    Printer Setup Utility. 2. Click the name of the printer that you want to delete. 3. Click Delete. Manage the printer (Mac OS X 10.2) Use Print Center to manage the printer. Managing the printer includes the following tasks: ● Add a printer ● Set a default printer ● Delete a printer User's guide
  • HP 6940dt | User Guide - Macintosh - Page 72
    all print jobs in the print queue. View and change the status of a print job (Mac OS X 10.2) When printing a document with background printing, use Print Center to view the status of the document as it is printing. Follow these steps to check the status of a print job: 70 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 73
    Utilities, and then double-click Print Center. 2. Double-click the printer name to display the print queue. 3. Click a print job to select it. Use the following buttons to manage the print job: - Delete: Cancel the selected print job. - Hold: Pause the selected print job. - Resume: Continue a paused
  • HP 6940dt | User Guide - Macintosh - Page 74
    color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartridges ● Maintain print cartridges ● HP Printer Utility Install print cartridges When you need to replace print
  • HP 6940dt | User Guide - Macintosh - Page 75
    guide that came with the printer. ● HP Printer Utility: Open the HP Printer Utility and then select the Supplies pane. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install
  • HP 6940dt | User Guide - Macintosh - Page 76
    , and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown. 74 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 77
    the auto-off feature: 1. Open the HP Printer Utility. 2. Select Power Management. 3. Follow the onscreen instructions. Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to
  • HP 6940dt | User Guide - Macintosh - Page 78
    the Print a Test Page button, and then follow the onscreen instructions. View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the HP Printer Utility. 2. Click Estimated Ink Levels. 76 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 79
    lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth. Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy
  • HP 6940dt | User Guide - Macintosh - Page 80
    the print cartridge. Follow these instructions to store print cartridges. Store print cartridges When print cartridges are removed from the printer, store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge. 78 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 81
    cartridge. Dropping the print cartridge can damage it. HP Printer Utility The HP Printer Utility contains tools to perform the following tasks: ● Print a test page. ● Clean the print cartridges. ● View estimated ink levels in the print cartridges. ● Align the print cartridges. ● Calibrate color
  • HP 6940dt | User Guide - Macintosh - Page 82
    Supplies Status: View estimated ink levels and print cartridge information. ● HP Support: Open the HP Web site, where you can find support for the printer and register the printer. ● Clean: Clean the print cartridges. ● Align: Align the print cartridges. ● Test: Print a test page. ● Calibrate Color
  • HP 6940dt | User Guide - Macintosh - Page 83
    problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed
  • HP 6940dt | User Guide - Macintosh - Page 84
    the application from which you are trying to print. - The computer is connected to the network. - A personal software firewall might block communication between the printer and the computer. Follow these steps. Cannot open the printer's embedded web server (EWS) Verify the following: ● You are not
  • HP 6940dt | User Guide - Macintosh - Page 85
    print cartridges for the printer and are properly installed. ● The paper or other media is correctly loaded in the In tray. ● The printer cover is closed. ● The rear access door is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems
  • HP 6940dt | User Guide - Macintosh - Page 86
    steps to remove a paper jam: 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Turn off the printer. 3. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. 84 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 87
    Resume button. 8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. Accessories? If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided
  • HP 6940dt | User Guide - Macintosh - Page 88
    a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: 86 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 89
    with the printer or at www.hp.com/support. If there are no loose or broken parts, follow these steps: 1. Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges from moving back and forth. 2. Make sure the print cartridges are installed securely in
  • HP 6940dt | User Guide - Macintosh - Page 90
    Cartridge Status light is flashing, go to the next step. 3. Manually clean the print cartridge. 4. Reinsert the print cartridge in the printer and close the printer cover. If the Print Cartridge Status light is still flashing, the print cartridge is faulty and must be replaced. 88 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 91
    replacement print cartridge available. 5. If the Print Cartridge Status light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Printing in ink-backup mode message When the printer detects that only one print cartridge is installed, ink-backup
  • HP 6940dt | User Guide - Macintosh - Page 92
    7. Reprint the photo. Horizontal lines appear on a photo If light or dark horizontal lines appear on photos, follow this procedure: 1. Clean the print cartridges. 2. Reprint the photo. 3. If horizontal lines still occur, align the print cartridges. 4. Reprint the photo. 90 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 93
    curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see Store inches) from the edge of a photo, install a photo print cartridge and a tri-color print cartridge in the printer. User's guide 91
  • HP 6940dt | User Guide - Macintosh - Page 94
    the Error light are flashing Task The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera has lost power. Replace the camera batteries or connect it to a power supply. 92 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 95
    is on and the Error light flashes twice The camera has requested an unsupported command. Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the
  • HP 6940dt | User Guide - Macintosh - Page 96
    program that you are using prints banners. Not all software programs print banners. Print quality is poor Streaks and missing lines If the printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. 94 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 97
    black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Too much or too little ink appears on the page If too much or too little ink appears on the page, follow these instructions. User's guide
  • HP 6940dt | User Guide - Macintosh - Page 98
    in the Page Setup dialog box matches the size of the paper loaded in the In tray. ● Select the appropriate paper type in the Paper Type/Quality pane. ● Do not print borderless documents in the ink-backup mode. Always have two print cartridges installed in the printer. 96 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 99
    try the following solutions: If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, install a photo print cartridge in the printer. Horizontal lines appear on a photo If light or dark horizontal lines appear on photos: 1. Clean the
  • HP 6940dt | User Guide - Macintosh - Page 100
    . Note The colors in the image might become lighter. 5. Click Print. If the problem persists, try the following steps: 1. Remove the photo paper, and then load plain paper in the In tray. 2. Press and hold down the Print Cancel button until the printer starts printing a self- test page, and then
  • HP 6940dt | User Guide - Macintosh - Page 101
    If the problem persists, then use photo paper that is not curled. For instructions about preventing the edge of a photo, install a photo print cartridge in the printer. Photo has an unwanted print cartridges. ● Verify that no problem exists with the source image. For example, if you are printing
  • HP 6940dt | User Guide - Macintosh - Page 102
    Print Cartridge Status light comes on when a print cartridge is low on ink. The Print Cartridge Status light flashes when a print cartridge is improperly installed or malfunctioning. For instructions about correcting the problem, Print cartridge status light is on or flashing. 100 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 103
    or type selected in the software program or in the printer software does not match the paper in the In tray. Follow these instructions to resolve the problem. Printing in ink-backup mode message When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This
  • HP 6940dt | User Guide - Macintosh - Page 104
    Status light remains on, turn off, and then turn on the printer. If the status light is on and flashing Verify that the correct print cartridges are installed. If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. 102 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 105
    if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, visit HP's Web site at www.hp.com/go/mac-connect. User's guide 103
  • HP 6940dt | User Guide - Macintosh - Page 106
    following features: - Fast access to qualified online support specialists - Software and printer-driver updates for your product - Valuable product and troubleshooting information for common problems - Proactive product updates, support alerts, and HP newsgrams that are available when you register
  • HP 6940dt | User Guide - Macintosh - Page 107
    page without manually reloading the page. ● Use less paper by printing on both sides of paper sheets. ● Create professional-looking brochures, reports, newsletters, and other special items. If the duplexer is not packaged with the printer, it can be purchased separately from an authorized HP dealer
  • HP 6940dt | User Guide - Macintosh - Page 108
    of supported paper types, see the duplexer specifications. Learn how to install the duplexer. Use the duplexer to print a two-sided document automatically. Follow these tips to solve automatic two-sided printing problems. Install the duplexer Follow these steps to attach the duplexer to the printer
  • HP 6940dt | User Guide - Macintosh - Page 109
    paper types. For a list of supported paper types, see the documentation that came with the accessory. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided printing. Print 1. Open the Print dialog box, and then select
  • HP 6940dt | User Guide - Macintosh - Page 110
    and sizes, see the specifications for the duplexer: - Automatic Two-Sided Printing Accessory - Auto Two-Sided Print Accessory with Small Paper Tray Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: 108 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 111
    tab are supported by the duplexer. Note Do not try to print a two- . 1. Open the Print dialog box. 2. Select the Two-Sided Printing pane. specifications Dimensions when attached to printer 124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep Skew (second side of printed page
  • HP 6940dt | User Guide - Macintosh - Page 112
    Follow these steps to install the 250-Sheet Plain Paper Tray Accessory: 1. Turn off the printer. 2. Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory in this location. 3. Carefully lift the printer and orient it above the paper tray. 110 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 113
    the 250-Sheet Plain Paper Tray Accessory Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1 Base 2 Lower tray The lower tray has three size adjusters. 1 Paper-width guide 2 Paper-width fence 3 Paper-length
  • HP 6940dt | User Guide - Macintosh - Page 114
    from the base. 2. Slide the paper-width guide until the arrow is even with the correct setting. 1 Align the arrows Note To print on legal-sized paper, set the paper-width guide to LTR. 3. Set the paper-width fence by carefully inserting it into the appropriate slots. 112 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 115
    forward 2 Insert the fence into the appropriate slots 3 Tilt the fence back until it locks into place Note To print on legal-sized paper, set the paper-width guide to LTR. 4. Set the paper-length guide by pulling it until the arrow lines up with the paper size. 1 Align the arrows Note To
  • HP 6940dt | User Guide - Macintosh - Page 116
    printer, follow the installation steps. Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory: 1. Open the Print in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm 114 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 117
    these tips to solve printing problems when using the accessory. Install the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and
  • HP 6940dt | User Guide - Macintosh - Page 118
    about halfway through the print job. ● Do not exceed the maximum capacity for the rear tray: 100 cards. Prepare to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the cards. The address side of the cards should face outward. 116 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 119
    3. Release the paper lever. 4. Slide the paper-width guide against the edge of the cards. Print 1. Open the Page Setup dialog box, and then select the following settings: - Paper Size: The appropriate paper size Note To print a borderless card, click the borderless photo size that matches the card
  • HP 6940dt | User Guide - Macintosh - Page 120
    Release the Report Page button. Print small photos Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. ● Learn how to
  • HP 6940dt | User Guide - Macintosh - Page 121
    3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Print 1. Open the Page Setup dialog box, and then select the following settings: - Paper Size: The appropriate paper size Note To print a borderless photo, select a borderless photo paper size. -
  • HP 6940dt | User Guide - Macintosh - Page 122
    that have the following qualities: - Have clasps or windows - Have thick, irregular, or curled edges - Are guide against the edge of the envelopes. Print 1. Open the Page Setup dialog box, and then select the following settings: Paper Size: The appropriate envelope size 120 HP Deskjet 6940
  • HP 6940dt | User Guide - Macintosh - Page 123
    Rear tray - Paper Type: Plain paper 5. Select any other print settings that you want, and then click Print. Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam from the Auto
  • HP 6940dt | User Guide - Macintosh - Page 124
    types and sizes, see the specifications for the duplexer: - Automatic Two-Sided Printing Accessory - Auto Two-Sided Print Accessory with Small Paper Tray Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. 122 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 125
    type selected in the Paper Type/Quality pane is supported by the duplexer. See the duplexer specifications for a list of supported paper types and sizes. Auto Two-Sided Print Accessory with Small Paper Tray specifications Dimensions when attached to printer 219.3 mm (8.63 in) tall x 320.5 mm (12.62
  • HP 6940dt | User Guide - Macintosh - Page 126
    to 80 cards ● Cards: - 4x6: Up to 100 - A6: Up to 100 ● Envelopes: - No. 10: Up to 20 - Japanese envelope No. 4: Up to 20 124 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 127
    ● Accessories ● Print cartridges Note The availability of supplies and accessories varies by country/region. Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose a country/region, and then select Buy or
  • HP 6940dt | User Guide - Macintosh - Page 128
    with the printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with the printer ● Print speeds and resolutions ● Power requirements ● Computer operating system requirements 126 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 129
    guide that came with the printer. ● Replacement parts and consumables are available for a limited period after production has stopped. ● Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle. To return empty print cartridges to HP, see print
  • HP 6940dt | User Guide - Macintosh - Page 130
    Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. 128 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Macintosh - Page 131
    HP's Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address. Because HP , HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink,
  • HP 6940dt | User Guide - Macintosh - Page 132
    Chapter 15 130 HP Deskjet 6940 series
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
HP Deskjet 6940 series
User's guide