HP 6940dt User Guide - Pre-Windows 2000

HP 6940dt - Deskjet Color Inkjet Printer Manual

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  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 1
    HP Deskjet 6940 series User's guide
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 2
    statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Microsoft, Windows, and Windows XP are registered trademarks of
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 3
    lights 8 Paper trays ...11 Photo/envelope feeder 13 Print cartridges ...15 Ink-backup mode 16 Automatic paper-type sensor 17 Quiet mode ...17 4 Connect to the printer 18 USB ...18 Wired Ethernet networking 19 Bluetooth wireless printing 34 5 Print photos...38 Print borderless photos 38 Print
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    estimated ink levels 88 Maintain the printer body 89 Remove ink from your skin and clothing 89 Manually clean print cartridges 89 Maintain print cartridges 90 Printer Toolbox ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper
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    with borderless documents 110 Error messages 114 Printer lights are on or flashing 116 Document prints slowly 118 If you continue to have problems 119 HP support process 119 12 Accessories...120 Automatic Two-Sided Printing Accessory (duplexer 120 250-Sheet Plain Paper Tray 127 Auto Two
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    features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
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    an HP Deskjet printer that is equipped with several exciting features: ● Built-in networking capabilities: Connect to a wired network without using an external print server. ● Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has
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    sensor ● Quiet mode For a description of the optional accessories, see the optional accessories page. Printer features The printer has several features to make printing easier and more efficient. 1 Buttons and lights 2 Paper trays 3 Photo/envelope feeder 4 Front USB port 6 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 9
    1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessories User's guide 7
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    watts of power and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button for three seconds. When the printer is manually turned off, the printer uses less than one watt of power. 8 HP Deskjet 6940 series
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    action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges. 1 Print Cartridge Status lights User's guide 9
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 12
    a digital camera USB cable to print digital photographs. 1 Connection light 2 Error light When a PictBridge-compatible camera is connected correctly, the green Connection light is illuminated. The printer Power light flashes and the Connection light remains lit solid 10 HP Deskjet 6940 series
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    mode, the amber Error light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are
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    the Out-tray extension stop. Do not unfold the Out-tray extension stop when printing on legal paper. 1 Out-tray extension 2 Out-tray extension stop After the print job is complete, fold the Out-tray extension stop, and then push the Outtray extension into the Out tray. 12 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 15
    facing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bending. 3. Print the envelope. Photos Follow these steps to use the photo/envelope feeder to print a single photo: 1. Insert the photo paper into the photo/envelope feeder with the side to be
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 16
    Follow these steps to use the photo/envelope feeder to print a single postcard: 1. Insert the postcard into the photo/envelope feeder with the side to be printed on facing down. 2. Gently push the postcard into the photo/envelope feeder as far as it will comfortably go. 14 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 17
    -white photos: For outstanding black-and-white photographs, remove the black print cartridge and use a gray photo print cartridge in combination with the tri-color print cartridge. Replace print cartridges When buying print cartridges, look for the print cartridge selection number. User's guide 15
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 18
    of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. If a print cartridge runs out of ink, the printer can operate in ink-backup mode. For information about installing a replacement print cartridge
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    -backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in the printer, and then selects optimal
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    Connection Type screen, select Wired Network, and then click Next. 5. Follow the onscreen instructions to complete the network installation. 6. When the installation is complete, open Printers and Faxes in Control Panel and delete the printers for the USB installation. 18 HP Deskjet 6940 series
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    Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the aid of an external print server. To install the printer on an Ethernet network, follow the Ethernet installation instructions
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 22
    Windows computer. Ethernet network examples To see some examples of Ethernet networks, see the Ethernet network examples page. Printing Computers on the network send print jobs directly to the printer, which prints There is a different number of wires in each one and each 20 HP Deskjet 6940 series
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    on the network acts as the gateway between the network and the Internet. The gateway computer uses Windows Internet Connection Sharing (ICS) to manage the network connections and provide Internet access to the other devices. DSL or cable Internet connection without a gateway User's guide 21
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    network: 1. If necessary, set up the printer hardware. For printer hardware setup instructions, see the setup poster that came with the printer. 2. Verify that the printer is powered on. 3. Connect the Ethernet cable to an available port on the network hub or router. 22 HP Deskjet 6940 series
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    lights are still off, verify the following items: - The printer is powered on. - The network hub or router is powered on. - All cable connections are secure. - You are using an Ethernet cable. 6. Print an HP Report page. 7. Install the printer software on each computer that will use the printer
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    Ethernet network or powered off. Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection. State of the Activity State of the printer light Flashing Receiving or transmitting data over the Ethernet connection. 24 HP Deskjet 6940
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    to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to an Ethernet network. Status of the icon On Status of the printer network connection Connected to an
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    print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once. If the printer has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings. 26 HP Deskjet 6940 series
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    (MAC) Firmware Revision Revision number of the printer's internal software. This item might be requested by HP Service and Support. Host Name The printer's host name on the network. IP Address The printer's current IP address on the network. Subnet Mask The printer's subnet mask. Default
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    to the HP Deskjet 6940 series printer. Miscellaneous The Miscellaneous section contains information that applies to Ethernet and PictBridge connections: Item Meaning Total Packets Number of packets sent without error. Transmitted This item might be requested by HP Service and Support. Total
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    Check estimated ink levels in the print cartridges. ● View network statistics. ● Configure Bluetooth settings. ● Visit HP's Web site for support information and to purchase supplies. Caution It is recommended that the printer and the computers that use it be on the same subnet. Printer installation
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    these steps to reset the printer to the factory default settings: 1. Verify that the printer is powered on. 2. Press and hold down the Report Page button. 3. While holding down the Report Page button, press the Cancel button three times. 4. Release the Report Page button. 30 HP Deskjet 6940 series
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    combination of hardware and software tools that protects a network from unwanted entry. g Gateway: A dedicated device (router or computer) that connects two different networks. For example, a computer on an Ethernet network can act as a gateway between the network and the Internet. User's guide 31
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    includes the type of service (such as printing), the name of the service (such as "your printer"), IP and port addresses, and other necessary information. Each device on the network receives the notification and stores the information in a personal DNS server. n o 32 HP Deskjet 6940 series
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    fixed until changed manually. Alternative methods for assigning IP address are DHCP and AutoIP. Subnet: A small network that acts as part of a large network. It is recommended that the printer and the computers that use the printer all be on the same subnet. Subnet mask: A number that identifies the
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    the instructions that came with the Bluetooth device. If the Bluetooth device displays the name of the printer ➔ Follow the instructions that came with the Bluetooth device to select the printer for printing or to change the name that is displayed for the printer. 34 HP Deskjet 6940 series
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    The MAC address of your Bluetooth wireless printer adapter. The device name assigned to the printer so that other Bluetooth devices can identify it. The 4-digit number you must enter before you can print using Bluetooth. The default passkey is 0000. Reset Bluetooth Visibility To change the Passkey
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    2: Add the printer to the printer list 1. Insert the Bluetooth wireless printer adapter into printer and press the Report Page button on the printer to print an HP Report Page. Note The printer's default Bluetooth device name is Deskjet 6940 series. 2. In the iPAQ's HP Mobile Printing program, tap
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    screen is displayed. 10. Tap OK on the Configuration screen. The My Printers screen is displayed with the added printer. Step 3: Print a file Note See www.hp.com/go/pocketpcprint for supported file types. 1. Open HP Mobile Printing and tap the File View icon on the command bar. 2. Do one
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    in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program such as Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo. ● For maximum fade resistance, use HP
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    the printer. 6. Slide the paper guides firmly against the paper. 1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print Note If the software program includes
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    a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Open the file in a software program such as
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    tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print Note If the software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the photo in an application
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    with the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if it is not included with the printer. 42 HP Deskjet 6940 series
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    is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately
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    are printing to manage the color of the photo. 4. Select any other print settings that you want, and then click OK. Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs. 44 HP Deskjet 6940
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    photos. When a photo is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform imagespecific
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    when printing photos, use HP Everyday Photo Paper and set the print quality to Normal. HP Everyday Photo Paper is designed to create quality photos with less ink. Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or Maximum dpi. 46 HP Deskjet 6940
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    over a PictBridge connection, but, since the printer does not support TIFFs over a PictBridge connection, only JPEGs can be printed. When a PictBridge-enabled camera is connected to the front USB port, the default printer settings will print a 4 x 6 inch borderless photo with portrait orientation
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    light blinks green when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the Error light flashes. 1 Connection light 2 Error light After you successfully connect the camera to the printer, you can print the photos. Be sure the size of the paper
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    from the printer. 5. Slide the paper guides firmly against the paper. 6. For small photos, replace the Out tray. For large photos, lower the Out tray. 7. Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer. 1 Front USB port The light on the adapter indicates its
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    turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 50 HP Deskjet 6940 series
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    capacity: 150 sheets of paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place the paper in the In tray, pushing the paper into the printer until it stops. Note
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    the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 1 Letter or A4 paper 52 HP Deskjet 6940 series
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    legal paper. Print 1. Open the Printer Properties box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General everyday printing or Presentation printing, and then specify the following print settings: - Paper type: Automatic or Plain paper - Paper size
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    paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place brochure paper in the In tray, pushing the paper into the printer until it stops. 54 HP Deskjet 6940
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    the paper guides firmly against the paper. 6. Lower the Out tray. Print borderless brochures 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: - Size is: An appropriate paper size - Type is: An appropriate brochure paper or
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    provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings. - Size is: An appropriate card size - Type is: An appropriate card type 56 HP Deskjet 6940 series
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    cards in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the edge of the cards. 7. Replace the Out tray. User
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    into the printer until they stop, so that none of the adhesive strips catch on one another. 6. Slide the paper guides firmly against the transparencies. 7. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 58 HP Deskjet 6940 series
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    (use only Letter or A4-size sheets). Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Fan the edges of the label sheets to
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    guide. 4. Place the cards in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the cards. 60 HP Deskjet 6940
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    7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: - Size is: An appropriate card size - Type is: An appropriate card type - Source is: Upper tray 3. Select any other print settings that you want,
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    that you want, and then click OK. 6. When prompted, reload the printed pages in the In tray as shown below. 7. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Posters 62 HP Deskjet 6940 series
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    , and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then
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    left, and then pull out the paper-length guide. 4. Place the iron-on transfer paper in the In tray, with the side to be printed on facing down. 5. Push the paper into the printer until it stops. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. 64 HP Deskjet 6940 series
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    that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: - Size is: An appropriate paper size - Source is: Upper tray - Type is: HP Iron-on Transfer
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    guide firmly against the paper. Note Leave the Out tray off of the printer when printing a banner. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: - Size is: Letter or A4 - Source is: Upper tray - Type is: HP Banner
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    the way into the printer until it stops. 5. Slide the paper guides firmly against the sheet. 6. Replace the Out tray. Print Note Before printing a tattoo, print a practice page to test the layout of the design. The design might need to be adjusted slightly. 1. Open the Printer Properties dialog box
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    /economical printing to produce draft-quality printouts quickly. Follow these steps to use Fast/economical printing: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Fast/economical printing. 68 HP Deskjet 6940
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    to print in grayscale: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. Click the Color tab. 4. In the Print in grayscale drop-down list, click one of the following: - High quality: Use this option for photos and other high-quality printouts. - Black print cartridge
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    of paper. 6. Select any other print settings that you want, and then click OK. Print a different first page If the 250-Sheet Plain Paper Tray Accessory is attached to the printer, follow the steps to print a different first page with the 250Sheet Plain Paper Tray Accessory. 70 HP Deskjet 6940
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    click Print to HP Deskjet to print the document. - Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again. Set a custom paper size Use the Custom paper size dialog box to print on a special paper size. Note
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    the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Paper type drop-down list, click an appropriate paper type. 4. Select any other print settings that you want, and then click OK. Select a paper source The printer offers three sources for paper: 72 HP Deskjet 6940
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    Accessory with Small Paper Tray Follow these steps to select a paper source: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Printing Shortcuts Paper/Quality Drop-down list Paper source Source is
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    you want to delete and then click Delete. Note Some print task quick sets cannot be deleted. Automatic two-sided printing To print a two-sided document automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory 74 HP Deskjet 6940 series
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    Paper Tray The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual
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    Print on both sides drop-down list, click Manually. 5. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up. 76 HP Deskjet 6940
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    the Print on both sides drop-down list, click Manually. 5. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up. User's guide 77
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    print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 5. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape. Portrait 78 HP Deskjet 6940
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    Continue to print the even-numbered pages. Resize a document Use the printer software for either of these tasks: ● Print a document on a paper size different from the size for which it is formatted. ● Shrink or enlarge text and graphics on the printed page. Print on a different paper size Use
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    check box clear. 5. Print the document according to the instructions for the paper type. Create or change a watermark Follow these steps to create or change a watermark: 1. Open the Printer Properties dialog box. 2. . 6. After you have set the watermark details, click OK. 80 HP Deskjet 6940 series
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    For instructions about applying watermarks, follow the steps for applying an existing watermark to a document. Use the What's This? help to learn about the features that you see on the Printer Properties dialog box. User's guide 81
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    the left mouse button. An explanation of the feature is displayed. Ink Status window The Ink Status window is displayed each time the printer prints a file. The window displays the approximate ink level of each print cartridge. To close the Ink Status window, click Close. 82 HP Deskjet 6940 series
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    want it to appear when you print, follow these steps: 1. Open the printer Toolbox. 2. Click the Configuration tab. 3. Select the Display Ink Status Window check box. 4. Click Apply, and then click OK. Download printer software updates Download the latest printer software update every few months to
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    color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartridges ● Maintain print cartridges ● Printer Toolbox Install print cartridges When you need to replace print
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    print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions
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    , and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown. 86 HP Deskjet 6940 series
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    feature. 4. Click Apply, and then click OK. Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To align print cartridges: User's guide 87
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    Test Page button, and then follow the onscreen instructions. View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the printer Toolbox. 2. Click the Estimated Ink Levels tab. 88 HP Deskjet 6940 series
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    estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button. Maintain the printer body Because the printer ejects ink onto the paper in
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    the print cartridge. Follow these instructions to store print cartridges. Store print cartridges When print cartridges are removed from the printer, store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge. 90 HP Deskjet 6940 series
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    a number of useful tools to enhance the performance of the printer. Use the printer Toolbox to perform the following tasks: ● Set the auto-off function ● Align the print cartridges ● Calibrate color ● Clean the print cartridges ● Print a test page ● View estimated ink levels ● Configure Bluetooth
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    Chapter 10 Use the Toolbox Follow these instructions to use the printer Toolbox: 1. Open the Printer Properties dialog box. 2. Click the Services tab, and then click the Service this device button. 92 HP Deskjet 6940 series
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    11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor
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    the Activity Task light Flashing The Ethernet connection is operating correctly. Try these solutions again. Off Verify the following: - The printer is selected in the application from which you are trying to print. - The computer is connected to the network. - A personal software firewall might
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 97
    print cartridges for the printer and are properly installed. ● The paper or other media is correctly loaded in the In tray. ● The printer cover is closed. ● The rear access door is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 98
    . Paper jam Follow these steps to remove a paper jam: 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Turn off the printer. 3. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. 96 HP Deskjet 6940
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    If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 5. Replace the rear access door securely. 6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 100
    a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: 98 HP Deskjet 6940 series
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    and load only the paper type that is appropriate for the document that you are printing. Paper mismatch If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 102
    print cartridges: 1. Open the printer cover. 2. Read the selection number on the print cartridge label. 1 Selection number 2 Warranty date 3. Check the list of print cartridges that can be used in the printer. a. Open the printer Toolbox. b. Click the Estimated Ink Level tab. 100 HP Deskjet 6940
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    next step. 3. Manually clean the print cartridge. 4. Reinsert the print cartridge in the printer and close the printer cover. If the Print Cartridge Status light is still flashing, the print cartridge is faulty and must be replaced. Note You can print with one print cartridge in ink-backup mode if
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 104
    or incorrect, follow these steps: 1. Verify that neither print cartridge is low on ink. If neither print cartridge is low on ink, proceed to step 2. 2. Align the print cartridges. 3. Reprint the photo. 4. If colors are still tinted or incorrect, calibrate the color. 102 HP Deskjet 6940 series
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    print cartridge and a tri-color print cartridge must be installed for color calibration. 5. Reprint the photo. 6. If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advanced color settings button. 7. Adjust the colors
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    with the camera. Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports: ● EXIF/JPEG ● JPEG Before you connect the digital camera to the front USB port on the printer, select some photos on the camera for printing. 104 HP Deskjet 6940 series
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    power. Replace the camera batteries or connect it to a power supply. Connection light is on and the Error light flashes twice The camera has requested an unsupported command. Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: User's guide 105
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 108
    in the printer, and then turn the printer on again. Or try this sequence of steps: 1. Turn off the printer. 2. Disconnect the printer from its power source. 3. Insert the Bluetooth wireless printer adapter in the printer. 4. Reconnect power. 5. Turn the printer on. 106 HP Deskjet 6940 series
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    to be cleaned. Print is faded ● Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer. ● Verify that a black print cartridge is installed
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 110
    a different paper type. Adjust the ink volume and dry time 1. Open the Printer Properties dialog box. 2. Click the Basics tab, and then click the Advanced features button. The Advanced features dialog box is displayed. 3. Move the Ink volume slider toward Light or Heavy. 108 HP Deskjet 6940 series
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    at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guides fit firmly against the edge of the paper. 3. Reprint the document. Parts of the document are missing or printed in the wrong place Open the Printer Properties and confirm the following options
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    of the photo, try the following solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print quality to Maximum dpi. Horizontal lines appear on a photo 110 HP Deskjet 6940 series
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    paper is not curled, then follow these steps: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Click the Advanced features button. The Advanced features dialog box is displayed. 4. Move the Dry time slider toward More. 5. Move the Ink volume slider toward Light. User's guide
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 114
    it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see Storing and handling photo paper. Fading occurs near the edges of a photo 112 HP Deskjet 6940 series
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    ● Align the print cartridges. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the In tray. ● Verify that no problem exists with
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 116
    receive a message stating there is a problem with the print cartridge, the print cartridge might be faulty. Follow these instructions to resolve the problem. "Print cartridge carriage is stalled" Follow these steps if the printer stalls while you are printing a document. 114 HP Deskjet 6940 series
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    selected" If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray. Follow these instructions to resolve the problem. "Print cartridge is in the wrong slot" If
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 118
    cartridges are the correct print cartridges for the printer and are properly installed. ● The printer might be stalled. Follow these instructions to correct a stalled printer. Print Cartridge Status light is on or flashing The printer has two print cartridge status lights. 116 HP Deskjet 6940
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    light is flashing: Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Proceed to step 3. - If the light is off: There is a problem with the print cartridge that you removed. Proceed to step 3. 3. Manually clean the print cartridge. After
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    time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. The system requirements are listed in the reference guide that came with the printer. 2. Make space available on the hard drive by deleting unwanted files. 118 HP Deskjet 6940
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    following features: - Fast access to qualified online support specialists - Software and printer-driver updates for your product - Valuable product and troubleshooting information for common problems - Proactive product updates, support alerts, and HP newsgrams that are available when you register
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 122
    be used with the HP printer. Automatic Two-Sided Printing Accessory 250-Sheet Plain Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer. For accessory part numbers, see the
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 123
    the duplexer from the printer. Enable the duplexer Follow these step to enable the duplexer: 1. Open the printer Toolbox. 2. Click the Configuration tab. 3. Click Automatic Two-Sided Printing Module or Auto Two-Sided Print Accessory with small paper tray, and then click Apply. User's guide 121
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    is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list. 122 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 125
    of supported paper types, see the specifications for either the Automatic Two-Sided Printing Accessory or the Auto Two-Sided Print Accessory with Small Paper Tray. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 126
    . 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer. Warning Remove the duplexer before opening it when clearing a paper jam. 3. Remove any paper inside the printer. 4. Open the duplexer. 124 HP Deskjet 6940 series
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    , you can print the document by using the manual two-sided printing instructions. The media type and size that is selected on the Paper/Quality tab are supported by the duplexer. Note Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. User's guide 125
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 128
    is selected The paper size is not supported by the duplexer. Colors look faded If the colors look faded, try printing the two-sided document by using the manual twosided printing instructions. Automatic Two-Sided Printing Accessory specifications Dimensions when attached to printer 124.6 mm (4.9 in
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 129
    ● Hagaki: 100 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to 400 sheets. It is useful for high-volume printing and for occasions when you want to use the In tray for special media such as letterhead
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 130
    1 Paper-width guide 2 Paper-width fence 3 Paper-length guide Note When changing the paper size in the paper tray, you must set all three paper guides. Set the paper size When changing the paper size in the paper tray, all three paper guides must be set to the correct setting. 128 HP Deskjet 6940
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    size: 1. Remove the lower tray from the base. 2. Slide the paper-width guide until the arrow is even with the correct setting. 1 Align the arrows Note To print on legal-sized paper, set the paper-width guide to LTR. 3. Set the paper-width fence by carefully inserting it into the appropriate slots
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 132
    To print on legal-sized paper, pull the paper-length guide all the way out. Load paper Follow these steps to load paper: 1. Remove the lower tray from the base. 2. Verify that all three paper guides are set to the correct setting. 3. Insert the paper into the lower tray. 130 HP Deskjet 6940 series
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    these steps to use the 250-Sheet Plain Paper Tray Accessory: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Printing Shortcuts Paper/Quality Drop-down list Paper source Source is Note You do not
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 134
    separately from an authorized HP dealer. The accessory is not available in all countries/regions. Print Follow these steps to print a document with a cover page: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Select the Use different paper for check box. 4. Click
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 135
    all countries/regions. Install the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and then remove the door. User's guide 133
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 136
    about halfway through the print job. ● Do not exceed the maximum capacity for the rear tray: 100 cards. Prepare to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the cards. The address side of the cards should face outward. 134 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 137
    the paper-width guide against the edge of the cards. Print 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Postcard printing, and then specify the following print settings: - Paper Size: The appropriate paper size - Paper Type: Plain paper - Paper Source: Rear
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 138
    to save money and ink when printing photos. ● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. ● Do not exceed the In-tray capacity: 80 sheets of photo paper. 136 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 139
    up rather than leading into the printer. 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Print 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless or Photo printing- with white borders as the
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 140
    the paper-width guide to the left. 2. Pull the paper lever forward and insert the envelopes. Insert the envelopes with the address side facing outward and the flap to the left. 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the envelopes. 138 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 141
    and then remove it from the printer. Warning Remove the Auto Two-Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam. 3. Remove any paper that is inside the printer. 4. Lift the back lever on the accessory, and then unhook the Small Paper Tray. User's guide 139
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 142
    types and sizes, see the specifications for the duplexer: - Automatic Two-Sided Printing Accessory - Auto Two-Sided Print Accessory with Small Paper Tray Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. 140 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 143
    type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions. Note Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. Colors look faded If the colors look faded, try printing the two-sided
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 144
    90x205 mm ● Hagaki: Hagaki, 100x148 mm Tray capacities: ● Photo paper: - 4x6, L size: Up to 80 sheets - Panoramic: Up to 5 sheets ● Hagaki: Photo: Up to 80 cards ● Cards: - 4x6: Up to 100 - A6: Up to 100 ● Envelopes: - No. 10: Up to 20 - Japanese envelope No. 4: Up to 20 142 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 145
    Paper Tray 250-Sheet Plain Paper Tray Accessory Q3447A 250-Sheet Plain Paper Tray Accessory HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450, Bluetooth Wireless Printer Adapter HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400, Bluetooth Wireless Printer Adapter User's guide
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 146
    with the printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with the printer ● Print speeds and resolutions ● Power requirements ● Computer operating system requirements 144 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 147
    guide that came with the printer. ● Replacement parts and consumables are available for a limited period after production has stopped. ● Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle. To return empty print cartridges to HP, see print
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 148
    Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. 146 HP Deskjet 6940 series
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 149
    wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner. User
  • HP 6940dt | User Guide - Pre-Windows 2000 - Page 150
    Chapter 15 148 HP Deskjet 6940 series
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HP Deskjet 6940 series
User's guide