HP 7410 Users Guide

HP 7410 - Officejet All-in-One Color Inkjet Manual

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  • HP 7410 | Users Guide - Page 1
    HP Officejet 7300/7400 series all-in-one User Guide
  • HP 7410 | Users Guide - Page 2
    HP Officejet 7300/7400 series all-in-one User Guide
  • HP 7410 | Users Guide - Page 3
    Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. 8 If the product does not operate normally, see the online Troubleshooting help. 9 No operator-serviceable parts inside. Refer servicing to qualified service
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    8 Use the scan features 68 9 Print from your computer 73 10 Fax setup...76 11 Use the fax features 84 12 Use HP Instant Share (USB 107 13 Use HP Instant Share (networked 114 14 Order supplies 132 15 Maintain your HP all-in-one 135 16 Troubleshooting information 149 17 Get HP support 188 18
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    The HP Officejet 7300 series and HP Officejet 7400 series all-in-ones have slightly different features. Some of the features described in this guide might not apply to the model you purchased. Tip You can do more with your HP all-in-one by using the HP Image Zone software installed on your computer
  • HP 7410 | Users Guide - Page 6
    extender Input tray Paper-width guide Ethernet port and Ethernet indicator lights Rear USB port Power connection Fax ports (1-LINE and 2-EXT) Rear clean-out door Note The wireless radio on the HP Officejet 7400 series all-in-one is on by default. The blue (wireless radio) light reflects the status
  • HP 7410 | Users Guide - Page 7
    : Select a speed dial number. Label 12 13 14 Name and Decription Two-Sided: Perform a two-sided copy or fax job. Tray Select: Select a paper tray. HP Instant Share: Access the HP Instant Share features. 4 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 8
    sets of copies in the exact order they are scanned from the document feeder tray. (HP Officejet 7400 series all-in-one only) Lighter/Darker: Access a menu that allows you to lighten or darken copy output. (HP Officejet 7300 series all-in-one only) Print Photos: Print the photo from your memory
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    7400 series all-in-one only) Shows that there is an ad hoc wireless network connection. (HP Officejet 7400 series all-in-one only) Shows the signal strength of the wireless network connection. This is for infrastructure mode only. (HP Officejet 7400 series all-in-one only) 6 HP Officejet 7300/7400
  • HP 7410 | Users Guide - Page 10
    card, accessing the HP all-in-one from a connected computer, or connecting a device Scan To menu The Scan To menu lists scan destinations, including applications installed on your computer. Therefore, your Scan To menu might list scan destinations different than the ones shown here. User Guide
  • HP 7410 | Users Guide - Page 11
    -one is connected to one or more computers on a network, the Photo Menu shows a different set of options than when it is connected to a computer via a USB cable. Photo Menu 1. Print Options 2. Edit 3. Transfer to Computer 4. Slideshow 5. HP Instant Share 8 HP Officejet 7300/7400 series all-in-one
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    Sheet 2. Scan Proof Sheet HP Instant Share menu HP Instant Share 1. Send 2. Receive 3. HP Instant Share Options Setup Menu The Help Menu selection on the Setup Menu provides quick access to key help topics. Most of the information is presented on a connected Windows PC or Macintosh computer screen
  • HP 7410 | Users Guide - Page 13
    with your HP all-in-one. Button Name and Purpose Scan Picture: Scans a photo, picture, or drawing and displays it in the HP Image Zone. Scan Document: Scans a document that contains text or both text and graphics, and displays it in your selected program. 10 HP Officejet 7300/7400 series all-in
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    supported. When you install the HP Image Zone software, the HP Image Zone icon is placed in the Dock. Note If you install more than one HP all-in-one, an HP Image Zone icon for each device is displayed in the Dock. For example, if you have an HP scanner and an HP all-in-one installed, two HP Image
  • HP 7410 | Users Guide - Page 15
    Picture: Use this feature to scan an image and display it in the HP Gallery. Scan to OCR: Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this feature varies by country/region. 12 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 16
    installed devices. Settings Use this feature to view or change various settings for your HP all-in-one, such as print, scan, or copy. Search HP Image Zone Help Use this feature to search the HP Image Zone Help, which provides software help and troubleshooting information for your HP all-in-one
  • HP 7410 | Users Guide - Page 17
    computer. The HP Director menu is customized to display feature icons associated with the device that is selected. If the selected device is not equipped with a particular feature or function, then the icon for that feature or function does not display. 14 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 18
    from a memory card to your computer is not supported over a network. Scan Picture: Use this feature to scan an image and display it in the HP Gallery. Scan Document: Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this
  • HP 7410 | Users Guide - Page 19
    instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or the Troubleshooting chapter in this guide. HP Photosmart 2600 series printer User Guide
  • HP 7410 | Users Guide - Page 20
    (continued) www.hp.com/support The HP Image Zone Help provides detailed information on using the software for your HP all-in-one. ● The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices. ● The Explore what you can do topic provides more
  • HP 7410 | Users Guide - Page 21
    the HP bt300 Bluetooth Wireless Printer Adapter. Connect using a USB cable Detailed instructions for connecting a computer to your HP all-in-one using a USB cable are included in the Setup Guide that came with your device. Connect using Ethernet The HP Officejet 7300/7400 series all-in-one supports
  • HP 7410 | Users Guide - Page 22
    Connect using wireless The HP Officejet 7400 series all-in-one uses an internal networking component that supports a wireless network. Detailed instructions on connecting your HP all-in-one to a wireless (802.11b or g) network are included in the Setup and Network Guides that came with your device.
  • HP 7410 | Users Guide - Page 23
    four zeroes. 3 Use the numbered keypad on the control panel of your HP all-in-one to enter a new passkey. For more information on using the keypad, see Enter text and symbols. 4 When you have finished entering your passkey, press OK. Connection information 20 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 24
    your HP all-in-one without the device software installed on your computer. Just enter the IP address of the HP all-in-one in a Web browser. The embedded Web server Home page appears in your browser. In the left hand column, under Applications, select Scan. For more information on printing a network
  • HP 7410 | Users Guide - Page 25
    all-in-one and does not support scan-to destinations like the HP Image Zone scanning software. The e-mail functionality of Webscan is limited, so it is recommended you use the HP Image Zone scanning software for this feature instead. Connection information 22 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 26
    . Work with photos A Transfer a photo from a memory card inserted into your HP all-in-one to your Windows PC. B Transfer a photo from your HP digital camera to your Windows PC. C Transfer a photo by scanning a photo directly onto a memory card inserted into your HP all-in-one. User Guide 23
  • HP 7410 | Users Guide - Page 27
    more information, see the section below specific to your operating system. Edit photos using a Windows PC The graphic below shows two methods for editing photos using a Windows PC. For more information, see the list below the graphic. 24 HP Officejet 7300/7400 series all-in-one Work with photos
  • HP 7410 | Users Guide - Page 28
    a photo on your Windows PC using the HP Image Zone software. B Edit a photo using the control panel on your HP all-in-one. Edit photos using a HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. C Edit a photo using the control panel on your HP all-in-one. User Guide
  • HP 7410 | Users Guide - Page 29
    friends or family as an e-mail, or they can be sent to another networkconnected HP all-in-one. Share photos using a Macintosh The graphic below shows several methods for sharing photos using a Macintosh. For more information, see the list below the graphic. 26 HP Officejet 7300/7400 series all-in
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    -connected HP all-in-one to your computer, where you use the HP Instant Share software to send the photos through the HP Instant Share service as an e-mail to your friends or family. B Share photos from your network-connected HP all-in-one through the Internet to the HP Instant Share service where
  • HP 7410 | Users Guide - Page 31
    photos to your Windows PC and printing them using the HP Image Zone software. Print photos using a Macintosh The graphic below shows several methods for printing photos using a Macintosh. For more information, see the list below the graphic. 28 HP Officejet 7300/7400 series all-in-one Work with
  • HP 7410 | Users Guide - Page 32
    software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery software or the HP Director software. Work with photos User Guide
  • HP 7410 | Users Guide - Page 33
    . Tip For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray. 2 Slide the paper guides inward until they stop at the left and right edges of the paper. 30 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 34
    can copy, scan, or fax and lid backing are not clean. For more information, see Clean the HP all-in-one. To load an original guides along the front and right edges of the glass. 3 Close the lid. Choose papers for printing and copying You can use many types and sizes of paper in your HP all-in-one
  • HP 7410 | Users Guide - Page 35
    can load many types of letter, A4, or legal paper into the main input tray of your HP all-in-one. Tip If you have the optional HP 250 Sheet Plain Paper Tray installed, you can load an additional 250 sheets of plain letter or A4 paper into the lower tray. 32 HP Officejet 7300/7400 series all-in
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    input tray 1 Remove the output tray, and slide the paper-width and paper-length guides to their outermost positions. 2 Tap a stack of paper on a flat surface to base of the input tray. 4 Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload
  • HP 7410 | Users Guide - Page 37
    The HP 250 Sheet Plain Paper Tray is available as an accessory for this product. For information on loading paper in this accessory, read and follow the instructions that and paper-width guides inward against the stack of photo paper until they stop. 34 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 38
    instructions that came with the accessory. Load postcards or Hagaki cards You can load postcards or Hagaki cards into the main input tray of your HP all-in-one forward until it stops. 4 Slide the paper-length and paper-width guides inward against the stack of cards until they stop. Do not overload
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    the Print dialog box in a software application. They are not available for copying, faxing, or printing photos from a memory card or digital camera. Papers that are only available for printing from a software application are indicated as such, below. 36 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 40
    . Continuous banner paper (for printing from a software application only) Continuous banner paper is also known as computer or z-fold paper. 1 Remove the output tray. 2 Remove all paper from the input tray. Note Leave the output tray off of the HP all-in-one while the banner prints to prevent the
  • HP 7410 | Users Guide - Page 41
    and type. ● Adjust the paper guides in the input tray to fit snugly against all paper. Make sure the paper guides do not bend the paper in jam in the automatic document feeder. For more information about clearing paper jams, see Paper troubleshooting. 38 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 42
    photos from the memory card, even if your HP all-in-one is not connected to a computer. You can also connect a digital camera that supports PictBridge to the HP all-in-one through the camera port and print directly from the camera. Your HP all-in-one can read the following memory cards: CompactFlash
  • HP 7410 | Users Guide - Page 43
    . When used on a wireless network that does not have wireless encryption enabled, anyone within wireless range who knows your network name and the HP all-in-one network ID can access the contents of your memory card while it is inserted in the HP all-in-one. 40 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 44
    memory card with networked computers, wireless or not. This means that other computers on your network will also not be able to access the files on the memory card. For more information on adding encryption to a wireless network, see the Network Guide. Note The HP all-in-one never shares the
  • HP 7410 | Users Guide - Page 45
    all-in-one. 2 In the Photo area, press Proof Sheet, and then press 1. This displays the Proof Sheet Menu and then selects Print Proof Sheet. Note Depending on how many photos are on the memory card, the time it takes to print a proof sheet can vary greatly. 42 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 46
    print cartridges installed, you have a six-ink system. For more information, see Use a photo print cartridge. Memory Card and PictBridge 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet. 2 Select one layout
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    print option defaults. You access and set photo print options from the Photo Menu available through the control panel. Tip You can also use the HP Image Zone software to set photo print options. For more information, see the HP Image Zone Help. 44 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 48
    card into the appropriate slot on your HP all-in-one. 2 In the Photo area, press HP all-in-one should use. This setting is only available if a rear tray is detected when you turn on the HP both set to Automatic, the HP all-in-one selects the best print options for HP all-in-one detect and set the paper
  • HP 7410 | Users Guide - Page 49
    6. Layout Style 7. Smart Focus 8. Digital Flash 9. Set New Defaults Description Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many is showing, and then press OK when prompted to set new defaults. 46 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 50
    color effects, and more. This section contains information on the following topics: editing images on the HP allin-one, and using the Zoom or Rotate functions. Edit a photo from the control panel You can Cancel to exit the Zoom function and return the photo to its original state. User Guide 47
  • HP 7410 | Users Guide - Page 51
    appropriate slot on your HP all-in-one. The status light next to the memory card slots lights up. 2 Display a photo on the color graphics display and press OK to select it for printing. A selected photo bears a checkmark. Use or to move backward or forward 48 HP Officejet 7300/7400 series all-in
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    adjust the paper guides. Tip If the HP all-in-one supports computer monitor (if you have the HP all-in-one software installed). Disconnect the camera, correct the problem on the camera and reconnect. For more information about PictBridge camera port troubleshooting, see the onscreen Troubleshooting
  • HP 7410 | Users Guide - Page 53
    one of the following: - Press 1 to print all DPOF-tagged photos on the memory card. - Press 2 to bypass DPOF printing. Use the slide show feature You can use the Slide Show option on the Photo Menu to view all the photos on a memory card as a slide show. 50 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 54
    photos. 3 Press Photo on the control panel of your HP all-in-one. The Photo Menu appears on the color graphics display. 4 Press 5 to select HP Instant Share. For Windows users, the HP Image Zone software opens on your computer. The HP Instant Share tab appears. Thumbnails of your photos appear in
  • HP 7410 | Users Guide - Page 55
    If you want to open the HP Gallery component of the HP Image Zone at a later time, open the HP Director and click HP Gallery (OS 9), or click HP Director in the Dock and select HP Gallery from the Manage and Share section of the HP Director menu (OS X). 52 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 56
    HP all-in-one borderless copies. This chapter provides instructions for increasing copy speed, enhancing copy one page. Enhance light areas of your copy. Set the copy paper size You can set the paper size on your HP all-in-one is Automatic, which causes the HP all-in-one to detect the size of paper
  • HP 7410 | Users Guide - Page 57
    4 by 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Control panel setting Plain Paper Plain Paper Premium Photo Premium Photo Premium Photo Photo Paper Everyday Photo Everyday Matte Use the copy features 54 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 58
    Premium Photo Increase copy speed or quality The HP all-in-one provides three options that affect copy speed and might be lower quality. The Fast setting uses less ink and extends the life of your print cartridges. To change the copy quality from the control panel features User Guide 55
  • HP 7410 | Users Guide - Page 59
    -in-one itself. They do not adjust the settings in the software. You can save your most frequently used settings by using the HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. Use the copy features 56 HP Officejet 7300/7400 series
  • HP 7410 | Users Guide - Page 60
    by increments of 5 to make it easier to set a large number of copies. 5 Press Start Copy Black or Start Copy Color. In this example, the HP all-in-one makes six copies of the original 10 by 15 cm (4 by 6 inch) photo. Use the copy features User
  • HP 7410 | Users Guide - Page 61
    Note You can make two-sided copies only if your HP all-in-one has an HP Automatic Two-Sided Printing Accessory. The HP Automatic Two-Sided Printing Accessory is standard equipment with some sided original. 5 Press Start Copy Black or Start Copy Color. 58 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 62
    scanned from the document feeder tray. You must copy more than one memory of your HP all-in-one. Try breaking Copy two originals on one page You can print two different originals on one page using the two originals on one page from the control cartridge for superior print quality. With the tri- User
  • HP 7410 | Users Guide - Page 63
    photo print cartridge for more information. Note In order to achieve a borderless print without changing the proportions of the original, the HP all-in-one might crop some of the image around the margins. In most cases, this cropping will not be noticeable. 60 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 64
    clean. For more information, see Clean the HP all-in-one. 1 Load letter or A4 photo paper in the input tray. If your HP all-in-one has more than one photo several times on one page You can print multiple copies of an original on one page by selecting an . After you select one of the available sizes
  • HP 7410 | Users Guide - Page 65
    /Enlarge menu. 4 Press one of the following: - If you loaded your original in the document feeder tray, press 2. This selects Full Page 91%. - If you want to use Fit to Page, press 3. This selects Fit to Page. 5 Press Start Copy Black or Start Copy Color. 62 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 66
    /Enlarge menu and then selects Legal > Ltr 72%. 4 Press Start Copy Black or Start Copy Color. The HP all-in-one reduces the size of your original to fit within the printable area of the letter paper, as shown below. front corner of the glass or face up in the document feeder tray. User Guide 63
  • HP 7410 | Users Guide - Page 67
    ) ● Thin, colored objects or lines contain black sections ● Horizontal grainy or white bands appear in light- to medium-gray areas Use the copy features 64 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 68
    easy to set Enhancement settings for photos and other documents you copy by using the HP Image Zone software that came with your HP all-in-one. With one click of your mouse button, you can set a photo to copy with Photo enhancements assemble them into a poster. Use the copy features User Guide 65
  • HP 7410 | Users Guide - Page 69
    photos by using the HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. HP all-in-one copies a mirror image of your original automatically so that it will appear properly when you iron it onto fabric. 66 HP Officejet 7300/7400 series
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    Stop copying ➔ To stop copying, press Cancel on the control panel. Use the copy features User Guide 67
  • HP 7410 | Users Guide - Page 71
    Instant Share destination, and to a memory card. It also contains information about scanning from the HP Director, and adjusting the preview image. Scan to an application You can scan originals placed on the glass directly from the control panel. Scan 68 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 72
    the HP Scan window on the computer, where you can edit it. For more information about editing a preview image, see the onscreen HP Image Zone Help that came with your software. 4 Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP all-in-one sends
  • HP 7410 | Users Guide - Page 73
    is uploaded to the HP Gallery on your Macintosh. Click E-mail. Send the image as an e-mail attachment by following the prompts on your computer screen. Follow the prompts on your computer for sharing the scan with others using HP Instant Share. Scan 70 HP Officejet 7300/7400 series all-in-one
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    and start the scan. Before you can share a scanned image on a network-connected HP all-in-one, you must first have HP Image Zone installed on your computer. For more information on installing HP Image Zone on your computer, see the Setup Guide that came with your HP all-in-one. 1 Load your original
  • HP 7410 | Users Guide - Page 75
    3 Press 3 to select Memory Card or use the arrow buttons to highlight it and then press OK. The HP all-in-one scans the image and saves the file to the memory card in the JPEG format. Stop scanning ➔ To stop scanning, press Cancel on the control panel. Scan 72 HP Officejet 7300/7400 series all-in
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    Print from your computer 9 Print from your computer The HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system
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    Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, or Printer. 4 Make changes to the print settings, and click OK. 5 Click Print or OK in the Print dialog box to print the job. 74 HP Officejet 7300/7400 series all-in-one
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    OK. To change all other print settings 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 2 From the File menu in your software application, choose Print. 3 Make changes to the print settings
  • HP 7410 | Users Guide - Page 79
    Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use. In this chapter, you will learn how to set up your HP all-in-one on this phone line, connect your HP all-in-one as described in this section. 76 HP Officejet 7300/7400 series all-in
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    . Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up your HP all-in-one with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your
  • HP 7410 | Users Guide - Page 81
    problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multicombi" or something similar. ● If you are using a PBX phone system, set the call waiting tone to "off." 78 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 82
    phone system for instructions on how to turn off the call-waiting tone. ● If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. ● Make sure you use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might
  • HP 7410 | Users Guide - Page 83
    cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The 80 HP Officejet 7300/7400 series
  • HP 7410 | Users Guide - Page 84
    Fax setup phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Now you need to decide how you want the HP all-in-one to answer calls, automatically or manually: - If you set up the HP all-in-one to answer calls automatically, it answers all incoming calls
  • HP 7410 | Users Guide - Page 85
    Replace the print cartridges and Load full-size paper. 3 Press Setup. 4 Press 6, then press 5. This displays the Tools menu and then selects Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. 82 HP Officejet 7300/7400 series all-in
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    the report for more information on how to fix any problems found. 6 After you pick up the fax report from your HP all-in-one, press OK. If necessary, resolve any problems found and rerun the test. For more information on resolving any problems found during the test, see The fax test failed. Fax
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    sharing your fax phone answer mode line Description None. Automatic The HP all-in-one automatically answers all (The Auto Answer incoming calls using the Rings to Answer light is on.) setting. For more information on setting the Use the fax features 84 HP Officejet 7300/7400 series all-in
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    Manual (The Auto Answer light is off.) The HP all-in-one will not automatically answer calls. You must receive all faxes manually service. Automatic (The Auto Answer light is on.) The HP all-in-one the HP all-in-one. For HP all-in-one answers incoming calls or not. If you set up the HP all-in-one
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    with your HP Image Zone software? You can also create and attach a computer-generated cover page to send with your fax. It's easy. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software. Use the fax features 86 HP Officejet 7300/7400 series all-in-one
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    reports manually. Send two-sided originals If you have an HP two-sided printing accessory installed, you can send two-sided originals. For information on loading paper in your accessory, read and follow the instructions that came with the accessory. This feature is only supported for sending
  • HP 7410 | Users Guide - Page 91
    Fax Color. Send a fax using speed dials You can quickly send a fax by pressing Speed Dial or a one-touch speed dial button on the control panel. Note The one-touch speed dial buttons correspond to the first five speed-dial entries. Use the fax features 88 HP Officejet 7300/7400 series all-in
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    left. 2 Do one of the following OK. - Press a one-touch speed dial button. Press HP all-in-one automatically sends your fax when the specified time is reached. You can only schedule one feature is not supported if you load your HP all-in-one Scheduled menu appears. 3 Do one of the following: - Press
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    . Your fax is sent when the receiving fax machine answers. Receive a fax Your HP all-in-one can receive faxes automatically or manually, depending on the answer mode that you set. If the light next to the Auto Answer button is on, your Use the fax features 90 HP Officejet 7300/7400 series all-in
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    and your HP all-in-one to answer in the maximum number of rings supported by HP all-in-one to print single- or two-sided faxes If you have an HP two-sided printing accessory installed, you can print two-sided faxes. For information on loading paper in your accessory, read and follow the instructions
  • HP 7410 | Users Guide - Page 95
    Fax Color button on the control panel. Note If you press Start Fax Color but the sender sent the fax in black and white, the HP all-in-one prints the fax in black and white. Use the fax features 92 HP Officejet 7300/7400 series all-in
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    HP all-in-one does not support polling pass codes. This is a security feature that requires the receiving fax machine (your HP all-in-one the HP all-in-one will HP all-in-one HP all-in-one loses power, Windows users) or the Setup Assistant (Macintosh users) during the HP Image Zone software installation
  • HP 7410 | Users Guide - Page 97
    HP Director that came with your HP Image Zone software. In addition to entering fax header information, you can also enter cover page information that will be used when you send a fax from your computer keyboard, and then press OK. Use the fax features 94 HP Officejet 7300/7400 series all-in-one
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    fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about your HP all-in-one. By default, your HP all-in-one is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message
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    HP all-in-one so that it automatically prints error and confirmation reports. Note If you need printed confirmation each time a fax is sent, follow these instructions manually You can manually generate reports about your HP all-in-one and alignment problems. For HP Officejet 7300/7400 series all-in-one
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    computer by using the HP Director that came with your HP Image Zone software. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software people by using one speed-dial entry. Note You Fine resolution is also not supported when using this feature. You Guide 97
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    If the individual speed-dial entry is also a part of a speed-dial group, the speeddial group HP all-in-one sends faxes at the highest resolution supported by the receiving fax machine. You can only change the resolution for faxes that you are Use the fax features 98 HP Officejet 7300/7400 series
  • HP 7410 | Users Guide - Page 102
    tray with the top of the page on the left. 2 Enter the fax number by using the keypad, press a one-touch speed dial button, or press Speed Dial until the appropriate speed-dial entry appears. 3 In the Fax area, press . 6 Press Start Fax Black or Start Fax Color. Use the fax features User Guide 99
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    If you have one of the supported paper tray accessories installed, you can specify in an accessory, read and follow the instructions that came with the accessory. By default HP all-in-one uses this setting to print all future faxes. Use the fax features 100 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 104
    dial mode for your HP all-in-one to either tone dialing Adjust the volume Your HP all-in-one provides three levels for adjusting selects Ring and Beep Volume. 3 Press to select one of the options: Soft, Loud, or Off. Note number You can set up your HP all-in-one to forward your faxes to another
  • HP 7410 | Users Guide - Page 105
    is All Rings. To change the answer ring pattern from the control panel 1 Verify that your HP all-in-one is set to answer fax calls automatically. For information, see Set the answer mode. 2 Press Setup. 3 Press 5, and then press 1. Use the fax features 102 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 106
    incoming faxes This setting determines what your HP all-in-one does if it receives a fax HP all-in-one overwrites the oldest, printed faxes as it receives new faxes. If you want to delete all the faxes in memory, turn off the HP all-in-one by pressing the On button. Use the fax features User Guide
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    all-in-one and other fax machines when sending and receiving faxes. The default fax speed is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: ● An Internet phone service ● A PBX system Use the fax features 104 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 108
    services digital network (ISDN) service If you experience problems HP all-in-one runs out of paper while receiving a fax. Or, if the memory of the HP all-in-one becomes full, the HP all-in-one overwrites the oldest, press Cancel. The HP all-in-one begins printing the next HP all-in-one by pressing the
  • HP 7410 | Users Guide - Page 109
    HP all-in-one prints any pages it has already started printing and then cancels the remainder of the fax. This can take a few moments. To cancel a number you are dialing ➔ Press Cancel to cancel a number you are currently dialing. Use the fax features 106 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 110
    connected to a network or set up with HP Instant Share. Overview If your HP all-in-one is USB-connected, you can share photos with friends and relatives using your device and the HP software installed on your computer. If you have a Windows-based computer, use the HP Image Zone software; if you
  • HP 7410 | Users Guide - Page 111
    the HP Image Zone, see Use the HP Image Zone in the onscreen help. For Macintosh users, the HP Instant Share client application software opens on your computer. Thumbnails of your photos appear in the HP Instant Share window. Use HP Instant Share (USB) 108 HP Officejet 7300/7400 series all-in-one
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    photos you want to share display in the HP Instant Share window. Use the - button to remove photos, or the + button to add photos to the window. b Click Continue and follow the onscreen instructions. c From the HP Instant Share services list, select the service you want to use to send your photos
  • HP 7410 | Users Guide - Page 113
    : a Make sure the scanned image you want to share displays in the HP Instant Share window. Use the - button to remove photos, or the + button to add photos to the window. b Click Continue and follow the onscreen instructions. Use HP Instant Share (USB) 110 HP Officejet 7300/7400 series all-in-one
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    , see Use the scan features. Send images using your computer In addition to using your HP all-in-one to send images through HP Instant Share, you can use the HP Image Zone software installed on your computer to send images. The HP Image Zone software lets you select and edit one or more images
  • HP 7410 | Users Guide - Page 115
    Zone. 3 Choose HP Instant Share from the list of applications. The HP Instant Share client application software opens on your computer. 4 Use the + button to add an image to the window, or the - button to remove an image. Use HP Instant Share (USB) 112 HP Officejet 7300/7400 series all-in-one
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    application software, see the onscreen HP Image Zone Help. 5 Make sure the images you want to share display in the HP Instant Share window. 6 Click Continue and follow the onscreen instructions. 7 From the HP Instant Share services list, select the service you want to use to send your scanned image
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    through a home network or other configuration that does not require a computer for access. If a device is network-connected and connected to a computer through a USB cable, the network connection has preeminence. The symbol for network connectivity is . 114 HP Officejet 7300/7400 series all-in-one
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    Use HP Instant Share (networked) HP Instant Share Receive HP Instant Share Receive lets you receive images from any friend or relative who has accessed the HP Instant Share service and obtained an HP Passport user ID and password. Receive images from any sender or a specified group of senders You
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    ). For more information, see Remote print documents. Further, a friend or relative who does not have a network-connected device can download the remote printer driver to his computer and print to your HP all-in-one (after you have provided him with the name of your device). For more information, see
  • HP 7410 | Users Guide - Page 120
    to your network. 3 Select a computer from the list. Note HP Image Zone software must be installed on the computer selected, and the computer must be able to access the HP Instant Share service. The HP Instant Share service screens appear in a window on your computer. 4 Sign in to HP Instant Share
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    all-in-one and HP Instant Share. Select photos from a memory card or scan an image, press HP Instant Share on the control panel of your HP all-inone, and send your images to the destination of your choice. See the topics below for detailed instructions. 118 HP Officejet 7300/7400 series all-in-one
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    his network- connected device. Note The device name is assigned when you set up your HP Instant Share account and register your HP all-in-one. The types might not be supported by the HP Instant Share service. 3 From the control panel of your HP all-in-one, press HP Instant Share. The Share Guide 119
  • HP 7410 | Users Guide - Page 123
    use the HP Instant Share button, place the image on the glass, select the scanner as the means by which you are going to send the image, select a destination, and start the scan. Note For more information on scanning an image, see Use the scan features. 120 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 124
    (networked) To send a scanned image to your friend or relative's network-connected device 1 Ask your friend or relative (recipient) for the name he assigned to his networkconnected device. Note The device name is assigned when you set up your HP Instant Share account and register your HP all-in-one
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    , see the onscreen HP Image Zone Help. 3 Click the HP Instant Share tab. The HP Instant Share tab appears in the HP Image Zone window. 4 In the Control area, click See All Services. The Go Online screen appears in the Work area of the HP Instant Share tab. 122 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 126
    software opens on your computer. 4 Add the images you want to share to the HP Instant Share window. For more information, see the HP Instant Share section of the HP Image Zone Help. 5 When you have added all of the images, click Continue. 6 Follow the onscreen instructions. 7 From the services
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    an HP Passport account and to whom you have granted allowed or auto print privileges. In Private mode, received images are printed manually HP all-in-one to allow you to preview images in a collection before printing, or automatically print each image received. 124 HP Officejet 7300/7400 series
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    assigned to the sender. Your HP all-inone checks the HP Instant Share service for received images in one of two ways: ● If your HP all-in-one is network-connected and has been set up with HP Instant Share, it will automatically check the HP Instant Share service at a set interval (for example
  • HP 7410 | Users Guide - Page 129
    you have received an image collection. If a collection is found, it is downloaded to your device. The Received collections list appears. 3 Use the and arrows to select a collection to print. 4 Press Start Copy Color or Start Copy Black or Print Photo. 126 HP Officejet 7300/7400 series all-in-one
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    in the Instant Share Options menu. Set print options Images scanned by an HP All-in-One are forwarded to a receiving device with a specific print size. Similarly, images and documents forwarded by the HP remote printer driver are received with a defined print size. When a document, or collection
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    Use HP Instant Share (networked) Chapter 13 6 Press Menu previewing ➔ Follow the instructions in To set remote print options for a collection set to auto print. Cancel print jobs Your HP all-in-one lets you cancel any the Received collections list. 128 HP Officejet 7300/7400 series all-in-one
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    HP remote printer driver installed on it. The HP remote printer driver is installed on the computer (or laptop) on which you installed the software for your device. If you want to install the HP remote printer driver on another laptop, install the device software or download the driver from the HP
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    you assigned to your HP all-in-one when you signed up with HP Instant Share and registered your device. The device name is used by others to send to your device. For more information, see To send a photo to your friend or relative's networkconnected device. 130 HP Officejet 7300/7400 series all-in
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    HP all-in-one will no longer be able to send or receive images until it is again set up with HP Instant Share. Select this option when you either want to give your device to someone else or want to switch your HP all-in-one from being network-connected to USB-connected. User Guide 131
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    , go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Depending on your country/region, your HP all-in-one might support the following accessories: 132 HP Officejet 7300/7400 series all-in
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    assistant (PDA). It does not support printing from a Bluetoothenabled PC or Macintosh computer. Order other supplies To order other supplies, such as HP all-in-one software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number below
  • HP 7410 | Users Guide - Page 137
    Chapter 14 (continued) Country/region Europe New Zealand South Africa U.S. and Canada Number for ordering +49 180 5 290220 (Germany) +44 870 606 9081 (U.K.) 0800 441 147 +27 (0)11 8061030 1-800-HP-INVENT (1-800-474-6836) Order supplies 134 HP Officejet 7300/7400 series all-in-one
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    . 1 Turn off the HP all-in-one, unplug the power cord, and raise the lid. Note When you unplug the power cord, the date and time are erased. You will need to reset the date and time later, when you plug the power cord back in. Any faxes stored in memory are also erased. 2 Clean the glass with a soft
  • HP 7410 | Users Guide - Page 139
    print cartridge installed in one of the cartridge stalls, one or both icons might not appear in the icon bar. The HP all-in-one cannot detect the amount of ink remaining in non-HP print cartridges or cartridges that have been refilled. Maintain your HP all-in-one 136 HP Officejet 7300/7400 series
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    estimated amount of ink remaining in your print cartridges from the computer. If you have a USB connection between your computer and the HP all-inone, see the onscreen HP Image Zone Help for information on checking the ink levels from the Printer Toolbox. If you have a network connection, you can
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    tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain your HP all-in-one 138 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 142
    them unusable. Replace the print cartridges When the ink level for the print cartridge is low, a message appears on the color graphics display. Note You can also check the ink levels by using the HP Director that came with the HP Image Zone software on your computer. For more information, see Check
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    the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 6 Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 140 HP Officejet 7300/7400 series all-in-one
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    pink pull tab (must be removed before installing) 3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 7 Slide the new print cartridge down the ramp and into the empty slot
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    black print cartridge and insert the gray photo print cartridge in its place. With the tri-color print cartridge and gray photo print cartridge installed, you can print a full range of gray tones, which provides enhanced quality black-and-white photos. 142 HP Officejet 7300/7400 series all-in-one
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    comes in the box with your HP all-in-one. If neither your print cartridge nor your HP allin-one came with a print cartridge protector, you can order one from HP Support. Go to www.hp.com/support. The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying
  • HP 7410 | Users Guide - Page 147
    HP all-in-one prints a page that you can recycle or discard. If copy or print quality still seem poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. Maintain your HP all-in-one 144 HP Officejet 7300/7400 series all
  • HP 7410 | Users Guide - Page 148
    print cartridge or the HP all-in-one. To clean the print cartridge contacts 1 Turn on the HP all-in-one and open the print-carriage access door. The print carriage is on the far right side of the HP all-in-one. 2 Wait until the print carriage is idle and silent, and then unplug the power cord from
  • HP 7410 | Users Guide - Page 149
    all-in-one. Note When you unplug the power cord, the date and time are erased. You will need to reset the date and time later, when you plug the power cord back in. For more information, see Set the date and time. Any faxes stored in memory are also erased. 146 HP Officejet 7300/7400 series all-in
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    the ink nozzle area Warning Do not clean the nozzle plate. 7 Place the print cartridge back into the print carriage slot and close the latch. 8 Repeat if necessary for the other print cartridge. 9 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one
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    power such as low ink warnings and error HP all-in-one might make noises after long periods (approximately 2 weeks) of inactivity. This is normal operation and is necessary to ensure the HP all-in-one produces the best quality printouts. Maintain your HP all-in-one 148 HP Officejet 7300/7400 series
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    of the HP all-in-one, explains how to use the HP all-in-one without connecting it to a computer, and contains setup and operational troubleshooting information. - Network Guide: The Network Guide explains how to set up your HP all-in-one on a network. Troubleshooting information User Guide 149
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    file for more information on possible installation problems. ● In Windows, you can access the Readme file from Windows taskbar by clicking Start, pointing to Programs or All Programs, pointing to Hewlett-Packard, pointing to HP Officejet 7300/7400 series all-in-one, and then clicking View the Readme
  • HP 7410 | Users Guide - Page 154
    plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to your HP all-inone with a USB cable is straightforward. Simply plug one end of the USB cable into the back of
  • HP 7410 | Users Guide - Page 155
    align the overlay over the buttons on the top of the HP all-in-one and snap it firmly into place. Troubleshooting information The color graphics display shows the wrong language Solution Usually, two-digit number for the appropriate country/ region. 152 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 156
    display to align the print cartridges Solution The HP all-in-one prompts you to align cartridges every time you install a new print cartridge. For more information, see Align the print cartridges. Note If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to
  • HP 7410 | Users Guide - Page 157
    tab (must be removed before installing) 3 Ink nozzles under tape Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. 154 HP Officejet 7300/7400 series all-in-one
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    The print cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The HP all-in-one does not print Solution If your HP all-in-one and computer are not
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    your hard drive 4 You are requested to connect the HP all-in-one to your computer 5 A green OK and check mark appear on an installation wizard screen 6 You are requested to restart your computer 7 The Fax Setup wizard runs 156 HP Officejet 7300/7400 series all-in-one Troubleshooting information
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    software (as apposed to a typical installation), the HP Image Zone and Copy are not installed and will not be available from the HP Director. ● Open the Printers dialog box and check to see that the HP all-in-one is listed. ● Look in the system tray at the far right of the Windows taskbar for an HP
  • HP 7410 | Users Guide - Page 161
    from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group. For more information, see Uninstall and reinstall the software. The fax wizard does not start 158 HP Officejet 7300/7400 series all-in-one Troubleshooting information
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    Do not connect the HP all-inone to your computer until after you have reinstalled the software. 2 On the Windows taskbar, click Start, Start Programs or All Programs (XP), Hewlett-Packard, HP Officejet 7300/7400 series all-in-one, uninstall software. 3 Follow the onscreen instructions. 4 If you are
  • HP 7410 | Users Guide - Page 163
    and the instructions provided in the Setup Guide that came with your HP all-in-one. To uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall Software is not available in the Windows Start menu. 1 Run the HP Officejet 7300/7400 series all-in-one software Setup
  • HP 7410 | Users Guide - Page 164
    the HP all-in-one CD-ROM into your computer's CD-ROM drive. 6 On the desktop, open the CD-ROM and then double-click HP all-in-one installer. 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one. Fax setup troubleshooting This section
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    using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP all-in-one directly to the telephone wall jack. Troubleshooting information 162 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 166
    equipment is causing a problem, disconnect everything from the phone line, and then run the test again. - If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them Troubleshooting information User Guide 163
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    piece of equipment is causing the problem. ● Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP all-in-one and check for a dial tone. be a phone line set up for digital Troubleshooting information 164 HP Officejet 7300/7400 series all-in-one
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    in the box with your HP all-in-one to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled "1-LINE" on the back of your HP all-in-one and the other end to your telephone wall jack, as shown below. Troubleshooting information If the supplied phone
  • HP 7410 | Users Guide - Page 169
    setup. For information on receiving faxes manually, see Receive a fax manually. ● If you have a PC modem on the same phone line with your HP all-in-one, check to make sure that the PC modem software is not set to receive faxes Troubleshooting information 166 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 170
    be causing the problem. - Reconnect service through your telephone company), make sure that the Answer Ring Pattern feature on your HP all-in-one is set to match. For example, if the telephone company has assigned your fax number a double ring pattern, make Troubleshooting information User Guide
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    the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office. Troubleshooting information 168 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 172
    HP Instant Share service screen-specific help. Specific operational troubleshooting information is provided in the HP Instant Share troubleshooting. Use this section to solve HP Instant Share errors generated as a result of the way the device was set up. Minimum installation error User Guide 169
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    instructions to obtain an HP Passport account and set up your HP all-in-one for HP Instant Share. Solution The network is not available. ➔ For detailed information, see the Network Guide that came with your HP all- in-one. Troubleshooting information 170 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 174
    to your network. 3 Select a computer from the list. Note HP Image Zone software must be installed on the computer selected, and the computer must be able to access the HP Instant Share service. The HP Instant Share service screens appear in a window on your computer. 4 Sign in to HP Instant Share
  • HP 7410 | Users Guide - Page 175
    troubleshooting The HP Officejet 7300/7400 series all-in-one troubleshooting section in the HP Image Zone contains troubleshooting tips for some of the most common issues associated with your HP all-in-one. To access the troubleshooting information from a Windows computer, go to the HP Director
  • HP 7410 | Users Guide - Page 176
    you do not remove all the pieces of paper from the HP all-in-one, more paper jams are likely to occur. 3 Replace the rear clean-out door. Gently push the door forward until it snaps into reattach the document feeder tray. Paper has jammed the optional two-sided printing accessory User Guide 173
  • HP 7410 | Users Guide - Page 177
    distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually. Remove the face plate document feeder, as shown in Figure 1. Troubleshooting information 174 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 178
    (1) near the top right edge of the lid backing (2). Figure 2 1 Notch 2 Lid backing 4 Place one or two fingers in the notch, as shown in Figure 3. Troubleshooting information Figure 3 5 Keep your fingers in the notch as you lower the lid back down until the lid is almost closed. User Guide 175
  • HP 7410 | Users Guide - Page 179
    is not touching any part of the HP all-in-one, then pull the face plate away from the device (2). Troubleshooting information Figure 5 To clean the rollers or separator pad 1 Use the blue-green handle (1) shown in Figure 6 to lift the pick assembly (2). 176 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 180
    pad (4), as shown in Figure 7. Troubleshooting information Figure 7 3 Rollers 4 Separator pad 2 Lightly dampen a clean lint-free cloth with distilled water, then in Figure 8, hook the face plate onto the left side of the HP all-in-one so that the plastic catch (2) on the far left inside of the
  • HP 7410 | Users Guide - Page 181
    Plastic catch 2 Line up the right edge of the face plate with the right side of the HP all-in-one, and then press the right side of the face plate until it snaps securely into place, as when the right side snaps into place. 178 HP Officejet 7300/7400 series all-in-one Troubleshooting information
  • HP 7410 | Users Guide - Page 182
    manual for Help. Solution The HP all-in-one experienced an error. ➔ Shut down and restart your HP all-in-one. To shut down your HP all-in-one 1 Turn off the HP all-in-one by using the On button located on the control panel. 2 Unplug the power cord from the back of the HP all-in-one. Troubleshooting
  • HP 7410 | Users Guide - Page 183
    , microwave ovens, and neighboring wireless networks. Physical objects between the computer and the HP all-in-one also affect transmitted signals. If this is occurring, move your network components closer to the HP all-in-one. Troubleshooting information 180 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 184
    window. 3 Click the Networking tab. 4 Using the sidebar navigation, find the information you are looking to change and enter the correct information. For more information, see the HP Officejet 7300/7400 series all-in-one section in the HP Image Zone Help. Troubleshooting information User Guide
  • HP 7410 | Users Guide - Page 185
    . Failed to connect to HP Instant Share. DNS server not responding. Solution Either the DNS server is not responding, the network is down, or the DNS IP address is invalid. 1 Verify the DNS IP address used by your HP all-in-one. Troubleshooting information 182 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 186
    , see the Setup and Network Guides that came with your HP all-in-one. 2 Once you verify network connectivity, retry the task. Send image collections errors Use this section to solve errors generated when problems are encountered sending images from your HP all-in-one to a selected destination
  • HP 7410 | Users Guide - Page 187
    . If you have any questions, contact HP Customer Support. HP Instant Share service temporarily unavailable. Try again later. Solution The HP Instant Share service is currently down for maintenance. ➔ Try connecting again later. Troubleshooting information 184 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 188
    HP all-in-one. Use this section to solve possible file problems shown on the Error Report. Unsupported file format Solution One of the files sent to the HP Instant Share service is not one of the supported , use Unload Images from the HP Director instead. Troubleshooting information User Guide 185
  • HP 7410 | Users Guide - Page 189
    , or otherwise disturb your device while the update is occurring. Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance. Troubleshooting information 186 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 190
    for your HP all-in-one from www.hp.com/support. 2 Double-click the downloaded file. The installer opens on your computer. 3 Follow the onscreen prompts to install the update to your HP all-in-one. 4 Restart the HP all-in-one to complete the process. Troubleshooting information User Guide 187
  • HP 7410 | Users Guide - Page 191
    and service ID, see Access your serial number and service ID. 5 Call HP Customer Support. Be near your HP all-in-one when you call. Access your serial number and service ID You can access important information by using the Information Menu of your HP all-in-one. 188 HP Officejet 7300/7400 series
  • HP 7410 | Users Guide - Page 192
    check for the details and conditions of phone support in your country/region by going to www.hp.com/support. Alternatively, you can ask your dealer or call HP at the phone number provided in this guide. As part of our constant efforts to improve our phone support service, we advise you to check our
  • HP 7410 | Users Guide - Page 193
    Euro/ min.) +49 (0) 180 5652 180 Spain Greece (Cyprus to Athens toll free) 800 9 2649 Sri Lanka HP technical support 0800 441 147 +234 1 3204 999 +47 815 62 070 +971 4 883 8454 fax to: +65-6275- 27 11 2589301 +34 902 010 059 fax to: +65-6275-6707 190 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 194
    HP support (continued) Country/Region HP technical support Country/Region HP technical support 1-800-474-6836 (1-800- HP invent) Jamaica 1-800-711- 1 This Call Center supports French-speaking customers from 3 This Call Center supports German-, French-, and support fee will be charged to your credit
  • HP 7410 | Users Guide - Page 195
    Get HP support Chapter 17 Call HP Korea customer support Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 FAX 1/1 3 192 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 196
    on or not. Retain the power cord and control panel overlay in case the HP all-in-one needs to be replaced. This section provides instructions on how to remove print cartridges from a functional HP all-inone, remove print cartridges from a non-functional HP all-in-one, and remove the control panel
  • HP 7410 | Users Guide - Page 197
    1/4 turn in either direction. b Remove the cover. This exposes a gear that controls the height of the print cartridge cradle. c Rotate the gear toward the back of the unit until it stops. Note You will rotate the gear a number of times before it stops. 194 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 198
    out, and put them aside. Do not send them with the HP all-in-one unless the HP customer support call agent instructs you to. 6 Rotate the gear toward the front of the HP all-in-one until it stops. This locks and secures the print cartridge cradle for safe shipment. 7 Reattach the cover to the bottom
  • HP 7410 | Users Guide - Page 199
    for service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. 196 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 200
    Customer Support. Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). Hewlett-Packard limited global warranty statement The following information specifies the HP limited global warranty. User Guide 197
  • HP 7410 | Users Guide - Page 201
    Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet 7300/7400 series all-in-one product ("Product"), including related software non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or any HP support contract
  • HP 7410 | Users Guide - Page 202
    HP entities which grant HP's Hewlett-Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL Portugal Hewlett-Packard Portugal - Sistemas de Informática e de Medida S.A. Edificio D. Sancho I Quinta da Fonte Porto Salvo 2780-730 Paco de Arcos P-Oeiras Österreich Hewlett-Packard Ges.m.b.H. User Guide
  • HP 7410 | Users Guide - Page 203
    Lieblgasse 1 A-1222 Wien Suomi Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Sverige Hewlett-Packard Sverige AB Skalholtsgatan 9S-164 97 Kista United Kingdom Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN Warranty information 200 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 204
    Windows and Macintosh; paper, print, copy, memory card, specifications for scan, physical, power, and environmental specifications, regulatory notices, and the declaration of conformity for your HP all-in-one. System requirements Software mm (8.5 by 14 inches) Technical information User Guide 201
  • HP 7410 | Users Guide - Page 205
    Envelopes Transparency film Photo paper Cards Labels Custom Size HP Banner Paper, A4 Z-fold Computer Paper: (Tractor Perforations Removed) U.S. #10: 105 1200 dpi color with HP PhotoREt III ● Method: drop-on-demand thermal inkjet Technical information 202 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 206
    ● Language: HP PCL Level by 600 up to 30 300 by 300 up to 20 600 by 300 Scan resolution (dpi) 1200 by 1200 1200 by 1200 600 by 1200 600 pages or higher resolution will take longer and use more memory. ● Manual multiple-page fax ● Automatic redial (up to five times) ● Confirmation Guide 203
  • HP 7410 | Users Guide - Page 207
    : 15º to 32º C (59º to 90º F) ● Allowable operating temperature range: -15º to 35º C (5º to 104º F) ● Humidity: 15% to 85% RH non-condensing Technical information 204 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 208
    is possible the output from the HP all-in-one may be slightly distorted ● HP recommends using a USB cable less HP website. Go to www.hp.com/support. Environmental product stewardship program This section contains information about environmental standards. Protecting the environment Hewlett-Packard
  • HP 7410 | Users Guide - Page 209
    number should not be confused with the marketing name (HP Officejet 7300/7400 series all-inone) or product number (Q3461A/Q3462A). Notice to users of the U.S. telephone network: FCC requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among
  • HP 7410 | Users Guide - Page 210
    -TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may
  • HP 7410 | Users Guide - Page 211
    in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. 208 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 212
    network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP allin-one into the wall socket (TAE 6) code N. This HP Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. For Indoor
  • HP 7410 | Users Guide - Page 213
    telecom.fr. Notice to users in the European Economic Area (wireless products) Radio products with the CE 0984 or CE alert marking ) issued by the Commission of the European Community. Note Low-power radio LAN product operating in 2.4-GHz band, for Home and HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 214
    's Name: Hewlett-Packard Company Manufacturer's Address: declares, that the product Regulatory Model Number: Product Name: Model Number(s): Power Adapter(s) HP part#: 16399 West Bernardo Drive San Diego CA 92127, USA SDGOB-0305-02 OfficeJet 7300 Series (Q3461A) OfficeJet 7310 (Q5562A), 7313
  • HP 7410 | Users Guide - Page 215
    /IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: declares, that the product Regulatory Model Number: Product Name: Model Number(s): Power Adapter(s) HP part#: 16399 West Bernardo Drive San Diego CA 92127, USA SDGOB-0305-03 OfficeJet 7400 Series
  • HP 7410 | Users Guide - Page 216
    67 fax 89, 102, 106 print job 75 scan 72 carriage, blocked 156 cartridges. see print cartridges clean automatic document feeder 174 exterior 136 glass 135 lid backing 136 print cartridge contacts 145 print cartridge ink nozzle area 146 print cartridges 144 collate button 5 copies 59 color copies 65
  • HP 7410 | Users Guide - Page 217
    forward faxes 101, 102 four-wire phone cord 165, 168 G glass clean 135 load original 31 greeting cards, load 36 group speed dial entries 97 H Hagaki cards, load 35 hardware setup troubleshoot 150 hardware test, fax 162 header, fax 93 HP all-in-one about 2 214 HP Officejet 7300/7400 series all-in
  • HP 7410 | Users Guide - Page 218
    97 ink cartridges. see print cartridges ink level icons 6 ink levels, check 136 input tray capacities 201 fax, select for 100 install device software 170 installation problems 150 Instant Share. see HP Instant Share Internet fax, using 106, 169 iron-on transfers load 36 ISDN line, set up 78 J jams
  • HP 7410 | Users Guide - Page 219
    cartridge 142 preview 126 print 125 print from DPOF file 50 print options 127 print, cancel 128 Quick Print 50 receive from allowed senders 124 receive from any sender 124 scan 70 send 70 send from a destination file 120 send from a memory card 108, 119 216 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 220
    to computer 41 scan from directly connected device 69 from front panel 68 from networked device 69 HP Instant Share 70, 110, 120 menu 8 proof sheet 44 scan specifications 204 stop 72 to memory card 71 scan document HP Director (Windows) 10 OS 9 HP Image Zone (Macintosh) 15 scan glass User Guide
  • HP 7410 | Users Guide - Page 221
    162 fax line condition 163 fax port 163 fax setup 82, 161 fax test failed 162 phone cord 163 telephone wall jack 162 text enhance on copies 64 enter on keypad 94 time, set 93 tone dial 101 transfer images button (HP Director) 11 transparencies load 36 218 HP Officejet 7300/7400 series all-in-one
  • HP 7410 | Users Guide - Page 222
    , display 152 memory cards 183, 185 minimum install 169 no network connection 180 paper 172 paper jam 156 print cartridges 153, 179 Readme file 150 receiving faxes 165, 166 sending faxes 165 setup 150 software installation 156 static on phone line 168 support resources 149 USB cable 151 two-sided
  • HP 7410 | Users Guide - Page 223
    Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.com *Q3461-90161* *Q3461-90161* Q3461-90161
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HP Officejet 7300/7400 series all-in-one
User Guide