HP 8000f Maintenance and Service Guide: HP Compaq 8000f Elite Business PC Ultr - Page 134

Solving Processor Problems

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Solving Processor Problems If you encounter processor problems, common causes and solutions are listed in the following table. Table E-14 Solving Processor Problems Poor performance is experienced. Cause Solution Processor is hot. 1. Make sure the airflow to the computer is not blocked. 2. Make sure the fans are connected and working properly (some fans only operate when needed). 3. Make sure the processor heatsink is installed properly. Power LED flashes Red three times, once every second, followed by a two second pause. Cause Solution Processor is not seated properly or not installed. 1. Check to see that the processor is present. 2. Reseat the processor. Power LED flashes Red eleven times, once every second, followed by a two second pause. Cause Solution The current processor does not support a feature previously 1. Install a TXT capable processor. enabled on this system. 2. Disable TXT in the Computer Setup (F10) utility. 3. Reinstall the original processor. 124 Appendix E Troubleshooting Without Diagnostics

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Solving Processor Problems
If you encounter processor problems, common causes and solutions are listed in the following table.
Table E-14
Solving Processor Problems
Poor performance is experienced.
Cause
Solution
Processor is hot.
1.
Make sure the airflow to the computer is not blocked.
2.
Make sure the fans are connected and working properly
(some fans only operate when needed).
3.
Make sure the processor heatsink is installed properly.
Power LED flashes Red three times, once every second, followed by a two second pause.
Cause
Solution
Processor is not seated properly or not installed.
1.
Check to see that the processor is present.
2.
Reseat the processor.
Power LED flashes Red eleven times, once every second, followed by a two second pause.
Cause
Solution
The current processor does not support a feature previously
enabled on this system.
1.
Install a TXT capable processor.
2.
Disable TXT in the Computer Setup (F10) utility.
3.
Reinstall the original processor.
124
Appendix E
Troubleshooting Without Diagnostics