HP 8000f Maintenance and Service Guide: HP Compaq 8000f Elite Business PC Ultr - Page 142

Solving Internet Access Problems continued, Agere Systems PCI-SV92PP Soft

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Table E-18 Solving Internet Access Problems (continued) Internet takes too long to download Web sites. Cause Solution Modem is not set up properly. Verify that the modem is connected and communicating properly. Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows Vista 1. Select Start > Control Panel. 2. Click on System and Maintenance. 3. Click on System. 4. In the Tasks list, select Device Manager. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows 7 1. Select Start > Control Panel. 2. Click on Hardware and Sound. 3. Click on Device Manager. 4. Double-click Modems. 5. Double-click Agere Systems PCI-SV92PP Soft Modem. 6. On the General tab, click Diagnostics. 7. Click Query Modem. A "Success" response indicates the modem is connected and working properly. 132 Appendix E Troubleshooting Without Diagnostics

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Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly.
Verify that the modem is connected and communicating
properly.
Windows XP
1.
Select
Start
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the
Device Manager
area, click the
Device Manager
button.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows Vista
1.
Select
Start
>
Control Panel
.
2.
Click on
System and Maintenance
.
3.
Click on
System
.
4.
In the
Tasks
list, select
Device Manager
.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows 7
1.
Select
Start
>
Control Panel
.
2.
Click on
Hardware and Sound
.
3.
Click on
Device Manager
.
4.
Double-click
Modems
.
5.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
6.
On the
General
tab, click
Diagnostics
.
7.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Table E-18
Solving Internet Access Problems (continued)
132
Appendix E
Troubleshooting Without Diagnostics