HP 800ps HP Designjet 800ps Printer - User's Guide - Page 93
Removing Jammed Paper (continued), Form Feed and Cut - error 11 11
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Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is parked can get quite dirty; be careful not to get ink on your hands. 9. Close the window and switch on the printer. 10. Wait for the printer to finish initializing. 11. Press the Form Feed and Cut key on the front panel to eject any small pieces of paper that are still in the paper path. 12. Reload the paper as normal (see Loading Roll Media or Loading Sheet Media). If you are using roll paper you may need to trim the edge first, to ensure that it is straight. NOTE: If there is still paper left in the paper path, try loading a sheet of stiff or rigid paper into the printer, such as heavy coated or matte film; this will help to force out any paper jammed in the paper path. 13. If the cutter seems to be causing the problem, check in Paper Types that the type of paper is supported by the printer. Try disabling the cutter from the front panel; use → Cutter → Off. You are strongly recommended to align the printheads (see Printhead Alignment) after clearing a paper jam, as the problem may have caused the printheads to be misaligned. Back ...