HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 232

Chapter 5 Problem Solving 232 Software, Computer, and Printer Interface Problems Print Job Does Not Print Situation Printer is off or not connected to an active power source. Solution Make sure the printer is on and that all power cables are firmly plugged into both the printer components and an active power source. Printer is offline. Press GO to put the printer online. The printer control panel should display READY and the Ready light should be lit. Port is configured and working properly. Printer is online but not receiving data (the Data light does not blink). z Connect another printer to current port and print. z Make sure the print job is being sent to the correct port (LPT1 or network printer port, for example). z Check for loose I/O cable connections at the printer and computer or network port. z Try your I/O cable on a system that you know works. z Check that the correct interface cable was selected and securely connected to both the printer and the computer. If the cable is not correctly configured, see the getting started guide for configuration information. Printer displays a message. See Understanding Printer Messages starting on page 198 for printer messages and recommended actions. Correcting Output Quality Problems