HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 239

Chapter 5 Problem Solving 239 Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Printer draws paper from z Be sure your software application is selecting the correct the wrong tray. paper size. z Make sure that the driver for your software application is correctly installed, configured, and capable of requesting the desired paper size and type. z The size of paper requested is not loaded in the tray selected. The printer draws paper from the next default tray that contains the correct size. Load the correct paper into the tray and make sure the tray is adjusted correctly. Load the tray with enough paper to complete the print job. z If you selected the 2000-sheet Input Tray (Tray 4) or the 2 x 500-sheet Input Tray (Tray 4 or 5) and did not turn the printer off when installing it, the printer does not recognize it and draws paper from the next default tray source. (Turn the printer off, then back on, and the printer will recognize the tray.) Control panel settings, such as RESOLUTION or ORIENTATION, do not work or are ignored. Software commands override control panel settings. (See page 52 for information about how your software works with control panel settings.) Correcting Output Quality Problems