HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 251

Chapter 5 Problem Solving 251 Problems with the Optional 8-bin Mailbox Situation Printer does not recognize the Mailbox. Paper jams and paper feeding problems. Solution z Make sure that the 8-bin Mailbox has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Make sure that the cable from the 8-bin Mailbox is plugged into the printer C-link connector. If not, turn the printer off, plug the cable into the C-link connector, then turn the printer back on. See page 255 for cabling configurations. z Make sure that all bins are properly installed. z If the printer still does not recognize the 8-bin Mailbox, contact your dealer or authorized HP service provider. z Make sure that you are using the supported paper weights (page 330). z Do not pull paper out of the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 255 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor. Remove the toner cartridges, and then move the printer to a level location. Reinstall the toner cartridges. Correcting Output Quality Problems